Thornalley Funeral Services, Dersingham

5 Margaret Riches 18th Oct 2026

Everyone has been kind,helpful and very supportive.
I would recommend your services to anyone.

Thank you for making the day run very smoothly.

5 Maureen Wolfe 18th Oct 2026

From start to finish we received a very kind, patient and appropriate service, guiding us through the process. Nothing was too much trouble . A truly professional service which gave us confidence that everything would go to plan on the day without  any worries 

5 Elizabeth White 17th Oct 2026

Thank you to Sam and Lorraine in Dersingham and all the Thornalley team for guiding our family through these last 3 weeks. During such a heartbreaking time they have always been so kind, considered and caring and made sure everything was just as we would like. With many thanks also to Claire the celebrant.

5 Janet Mick 12th Oct 2026

From my initial visit through to the funeral service the whole team especially Sam were very considerate and sympathetic to us as the family. At every step they kept me informed and explained the process clearly and with patience and understanding.

4 Carole Willis 9th Oct 2026

We found the team to be very compassionate and they gave us great support and advice. Thank you x 

5 Hilary Rhodes 9th Oct 2026

Highly professional, kind and caring throughout 

5 Lisa Gregory 8th Oct 2026

Where do we begin .. from the moment we walked into thornally’s in Dersingham after arranging an appointment we were greeted by a lovely man called Sam , Sam made us feel so incredibly welcome and at ease and listened to us talk about the loss of my brother and my parents son building up a picture of him and what he was like as a person .

Sam guided me /us every  step of the way as to what was going happen next  and we were reassured we could  call at anytime if we / I needed any help or to talk .. 
sam was so very kind respectful dignified right from the very beginning to the very end ..

Lorraine was incredibly supporting too and said to always call them if we needed them if we were unsure of anything or just go talk they were there .. again such a kind respectful lady 

Thornally’s are simply the ‘elite’ providing excellent service in such dignified kind manners
 
When it came to the day we had  such incredible support by Sam who took Such  a professional approach and lead and guided my children and other family members to carry my brother … 

Sam  and  other staff were impeccably dressed and the funeral car simply spotlessly clean … 

Sam and Lorraine such lovely people , who right from the very beginning put their hearts into everything that they said and done … 

Thank you thornally , Sam of course  particularly from the very  bottom of our hearts 
We simply cannot thank you enough 

5 Julie Graham 4th Oct 2026

I can't thank Thornalley Funeral Services enough for the compassion and kindness shown to me personally. Throughout the most difficult times, the team has been understanding and considerate, offering support and answering questions. They really were a solid shoulder to lean on.
On the day of the service, they were reassuring and totally professional so that the ceremony itself progressed seamlessly. I have no hesitation in recommending their services to others who have lost a loved one.

5 Carolyn Rix 28th Sep 2026

What has been a devastating time was made easier with the support of Sam who guided us through the process with kindness dignity and empathy. The whole team have been amazing including colleagues in other branches who took phone calls from myself. 
My sister was so cared for and looked beautiful each time we went to see her. She had her makeup jewellery and her twinkles just as she would have wanted. 
There has always been someone to speak to, emails are promptly replied to and queries answered. 
The service was amazing and organising it made easier with support from Thornalley staff. The Celebrant Claire Singh spent time getting to know my sister through us and brought her to life  in her thoughtful words. 
The website used for uploading photos for a photo tribute was easy to use and provided a beautiful pictorial tribute of my sister’s life.
 The order of service was amazing and exactly what we wanted with help from Jason and Ollie. 
This has been very sad distressing and emotional time but there has been lots of support and guidance from Thornalley Staff they helped us make my sister’s journey as smooth dignified and beautiful as it possibly could be so Thankyou. 

5 Michelle Crisp 27th Sep 2026

Outstanding personal service from Sam at Thornalley, from the initial meeting to discuss funeral arrangements prior to Mums passing, right through to her death, and the actual funeral, he and the staff involved have been so supportive, compassionate, and helpful - a really professional and wonderful service given to honour my Mum and care for me and my Sister

5 Gemma Gryko 7th Sep 2026

Received a extremely professional and caring service during a very difficult time preparing the funeral for my mother. I felt looked after during each stage of the process, would definitely recommend.

5 Sharon Crouch 1st Sep 2026

Thank you so much to Sam and the team at the Dersingham branch, my Dad was given the best funeral service he could have had. The kindness, care, patience and empathy, shown to us was excellent. During a very difficult and emotional time, they were there for us every step of the way, friendly, supportive and professional. I also really appreciated Sam’s phone calls to see how we were and if there was anything else we needed.

5 Thomas Broocks 30th Aug 2026

Sam and the team were as always professional and friendly, making sure everything was ok and giving my grandad the send off he deserved. No request was too much trouble and the attention to detail spot on. 

5 Toby Coles 6th Aug 2026

Great in a horrible time

5 Hayley Mead 2nd Aug 2026

Excellent service from the very first contact. Nicky was kind, empathetic and helpful throughout, keeping me informed constantly without being in the slightest bit intrusive. Would not hesitate to recommend. 

5 Oliver Madgett 26th Jul 2026

Sam and the whole team at the Dersingham branch of Thornalley were really supportive, professional and helpful with the passing of our Dad. Would thoroughly recommend them

5 George James 25th Jul 2026

Nicky & Sam were fabulous, they gave my Mum a beautiful send off. They were kind, professional and delivered everything we could have hoped for and more

5 Michelle O'Brien 20th Jul 2026

Thankyou to everyone at Thornalley for all of the kindness they have shown over the last few weeks with My brother David's funeral.
Kind Regards,
Michelle, lee & Family.

5 Leslie Warnock 18th Jul 2026

Your service was excellent from start to finish.
Would recommend your establishment to anyone in the inevitable position having to cope with the loss of a love one.
Thank you.

5 Christine Warren 12th Jul 2026

Sam from the dersingham office was very kind and kept me informed every step of the way what was happening. Although this was a private funeral I still felt very involved.

5 Gail Gordon 9th Jul 2026

From the first call onwards, we felt supported. Sam and Nicky went above and beyond to help my Auntie Kathy in very difficult circumstances.
Always friendly, always professional.
I would not hesitate to recommend them .

5 Gary Starling 6th Jul 2026

A first class level of service from Sam, Nicky and Jason. They very professional, the order of service was very well designed and they were very supportive throughout.

5 Ann-Marie Wing 28th Jun 2026

Sam was so caring, took time to explain everything.
Put us at ease
As for funeral day they made sure every thing went smoothly
Thankyou all for everythjng you did

5 Richard Burton 25th Jun 2026

Very caring of our feelings and especially that of the way they treated my wife

5 Pamela Banham 5th Jun 2026

Absolutely amazing service provided by Sam, Nicky and the team. Very considerate and caring every step of the way. Thank you.