Thornalley Funeral Services, Dersingham

316 reviews

Call 24 hours

Independent family funeral directors in Dersingham, serving bereaved families throughout Norfolk with dedication and pride.

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Hunstanton Road
Dersingham
King's Lynn
Norfolk
PE31 6HQ

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in Dersingham is a family owned and run business which upholds the traditional values of respect and dignity.

The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.

No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.

Thornalley Funeral Services, Dersingham is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.

Call Thornalley Funeral Services in Dersingham now to find out more about the services they provide and begin making funeral arrangements for your loved one.

What Families Say

AI Summary

Many families praise the personal care and attentiveness shown throughout the funeral process, with staff described as compassionate, empathetic, and genuinely supportive during a difficult time. Families repeatedly mention feeling listened to and guided through each step, with regular check-in calls and prompt responses to questions, creating a sense of reassurance that their loved one was treated with dignity and respect.

On the day of the funeral itself, families consistently note that arrangements ran smoothly and professionally, with staff remaining discrete, respectful, and considerate. Many describe feeling at ease despite the emotional weight of the occasion, and guests are often mentioned as having commented positively on how well the service was conducted and organised.

Communication and organisation emerge as particular strengths, with families appreciating clear explanations of procedures, help with practical details like order of service design and flower arrangements, and the flexibility to accommodate personal wishes without pressure. Several families mention that staff made the process feel manageable at a time when decision-making felt overwhelming.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Alan Hutcheson 31st Jul 2025

    Sam and Nicky were so helpful and understanding. They both went out of their way to answer any questions we had. Nothing was too much trouble for them.
    They made us feel at ease at a very difficult time.
    Thank you very much.

  • 5 Phil Muttock 27th Jul 2025

    I cannot fault the service provided at all. Every single person we dealt with was beyond just professional, from those we met at the time of her passing, the admin staff, right through to those in attendance at the funeral. The staff kept us up to date with the progress and procedures of everything that was required. Any decisions we were unsure of, they gave us time to consider our options, and prompted us as and when required, even down to the smallest detail such as the granddaughter being undecided as to whether her Nan should be cremated with a 'My Nan' blanket she had bought her last Christmas, or did she wish to keep it as a memento for herself. They kindly gave me a courtesy call on the morning of the funeral to ask if there was anything else they could do for us, or did I have any last moment questions/queries, at which time they asked if the granddaughter had made a decision. Their attention to detail, support, and consideration to us all was exemplary, from the first moment we made contact in the early hours of her passing, right through to the parting of our ways after the funeral itself. But it didn't even end there! We were then offered free counselling service should any of us require it. Something that came as a total surprise, that I hadn't even considered. Obviously the stress and pressures of such an event can be very immense, but I always felt that there was somewhere to turn if I was stuck with anything. They were literally just a phone call away - and not once did we get an automated messaging response or were asked to leave a message - it was always direct contact. When you wanted or needed to speak with someone, they answered the telephone! I just cannot thank Thornalley Funeral Services enough.

  • 5 Malcolm Brown 26th Jul 2025

    The service that we received right from our first meeting was second to none.
    The care,attention to detail was incredible.
    The empathy of all the staff that we came in contact with was amazing.

  • 5 Jill Mellor 17th Jul 2025

    Sam and team in Dersingham were excellent from the beginning to the end, I can’t praise them enough. Nothing was to much trouble, very caring , reassuring and compassionate, absolutely brilliant service from them all.

  • 5 Michael Teasdale 30th Jun 2025

    Always the best service from Sam and Nicky

  • 5 Sarah Maultby 29th Jun 2025

    Sam at the Dersingham Thornalley's Funeral Services was kind, thoughtful and caring throughout. Gently leading us through the process and arrangements we needed to make after our Mum died. He kept us informed with the plans and progress and gentle reminders of things we had to organise in the lead up to the funeral.
    Everything went really smoothly on the day, Sam, expertly guided us through, even my relatives and fellow mourners commented on how impressed they were by the funeral director! Thornalley's Funeral Service was recommended to us by a dear friend and we are very happy to recommend them to others.

  • 5 Susan Harris 27th Jun 2025

    Sam and the team were fantastic- from the initial point of contact, to collecting my mother in the early hours, to conducting the most beautiful and simple service, I can’t fault them. 

  • 5 Rita Picton 27th Jun 2025

    Couldn't have asked for a better or thoughtful and caring service. Thank you all.

  • 5 Joanna Hopp 23rd Jun 2025

    Thank you, for your kindness and for not being too formal. I appreciated the more friendly and relaxed approach.

  • 5 Shane Martins 19th Jun 2025

    From first contacting TFS Dersingham, Sam and his team have provided an exceptional service. With compassion and care, the whole process was explained and administrative guidence given.
    Sam listened to our thoughts, and with his wealth of experience delivered a celebration of our mums life far beyond expectation, and made a difficult time a little more bareable.
    First class service, second to none.

  • 5 Denise Hunt 13th Jun 2025

    Sam and his colleagues gave a very caring and efficient service throughout this difficult time. Nothing was too much trouble and they helped me through not only the day, but the entire process. Thank you.

  • 5 Helen Mackenzie 24th May 2025

    Thornalley staff exude kindness, warmth, compassion and professionalism at a time when you need it most. They think of everything and are all over the detail. I would have no hesitation in using them again.

  • 5 Peter Stevens 17th May 2025

    Kind, efficient, sensitive, and compassionate. 

  • 5 Helen Williams 4th May 2025

    Thankyou Sam and Nicky, your very thoughtful and efficient extra support that you put in place to meet our particular family circumstances have really helped and taken away alot of the strain and worry at such a difficult time for our family.

  • 5 Christian Peak 1st May 2025

    A credit to their profession - the funeral was handled so smoothly and sympathetically. Thanks so much Nicky and Sam.

  • 5 Annie Vanstone 28th Apr 2025

    We couldn't have asked for better service, support and care. Nicky was amazing from the very first meeting and really great and easy to communicate with throughout. Sam was so warm and reassuring and took amazing care of our mother whilst she was there. We're very grateful for everything they did.

  • 5 Samantha Pereira 14th Apr 2025

    Having never planned or organised a funeral before, it was extremely overwhelming but Sam guided me through every step with such care and compassion, I felt they truly knew and cared for our loved one who has passed. Highly recommend. 

  • 5 Andrew Johnson 14th Apr 2025

    Very professional company that covered everything and kept 
    Me informed about every aspect of the funeral 
    Can’t praise them enough 

  • 5 David Evans 14th Apr 2025

    Excellent service through out the whole process. Staff were compassionate, very helpful, understanding and always available to lend support.

    I have no hesitation in recommending Thornalley Funeral Services.

  • 5 Lynda Hilliard 12th Apr 2025

    Caring, kind, thoughtful, patient, compassionate throughout

  • 5 Janet Rolfe 6th Apr 2025

    Thornalley  Dersingham took charge of my mums funeral with compassion from the time she passed and made all the arrangements so easy for me, I could not of wished for a more helpful and understanding service they gave.
    The concern that was shown to myself was without a doubt impossible to beat.
    Thank you to Sam, Nicky and team for all their attention to detail at a time when  most needed.

  • 5 Andrew Wood 16th Mar 2025

    This was the first time I had needed to organise a funeral. I met with Sam at Thornalleys Dersingham office. He explained everything carefully and took a lot of pressure off my family at this difficult time.
    When the day came, everything went smoothly, with care and compassion shown throughtout, carrying out our requests exactly.
    Thank you to Sam and Nicky at the branch and the rest of the team who assisted on the day.

  • 5 Amanda Ayris 13th Mar 2025

    Excellent company with amazing staff. Sam and Nicky in particular guided me through the organisation with compassion and sympathy 

  • 5 Ann Napper 1st Mar 2025

    We couldn't have asked for anything more of Thornally Services and their wonderful staff. They thought of every last detail and were so helpful in checking things through with us.
    Their attention to detail on the day and the professionalism of all of the staff enabled us to just concentrate on remembering Mum. They were gentle, considerate and kind.
    We are very grateful and would highly recommend them for the future.

  • 5 Janet Jackson 28th Feb 2025

    Thornalley funeral directors are professional people who go above and beyond to ensure your loved one is treated with respect.
    They show care, empathy and kindness at what is a very difficult time. 

Address
Hunstanton Road
Dersingham
King's Lynn
Norfolk
PE31 6HQ

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Alan Hutcheson 31st Jul 2025

Sam and Nicky were so helpful and understanding. They both went out of their way to answer any questions we had. Nothing was too much trouble for them. They made us feel at ease at a very difficult time. Thank you very much.

Phil Muttock 27th Jul 2025

I cannot fault the service provided at all. Every single person we dealt with was beyond just professional, from those we met at the time of her passing, the admin staff, right through to those in attendance at the funeral. The staff kept us up to date with the progress and procedures of everything that was required. Any decisions we were unsure of, they gave us time to consider our options, and prompted us as and when required, even down to the smallest detail such as the granddaughter being undecided as to whether her Nan should be cremated with a 'My Nan' blanket she had bought her last Christmas, or did she wish to keep it as a memento for herself. They kindly gave me a courtesy call on the morning of the funeral to ask if there was anything else they could do for us, or did I have any last moment questions/queries, at which time they asked if the granddaughter had made a decision. Their attention to detail, support, and consideration to us all was exemplary, from the first moment we made contact in the early hours of her passing, right through to the parting of our ways after the funeral itself. But it didn't even end there! We were then offered free counselling service should any of us require it. Something that came as a total surprise, that I hadn't even considered. Obviously the stress and pressures of such an event can be very immense, but I always felt that there was somewhere to turn if I was stuck with anything. They were literally just a phone call away - and not once did we get an automated messaging response or were asked to leave a message - it was always direct contact. When you wanted or needed to speak with someone, they answered the telephone! I just cannot thank Thornalley Funeral Services enough.

Malcolm Brown 26th Jul 2025

The service that we received right from our first meeting was second to none. The care,attention to detail was incredible. The empathy of all the staff that we came in contact with was amazing.

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