Thornalley Funeral Services, Dersingham

5 Rosie Wright 27th Sep 2025

Sam and all the staff at Thornally Dersingham are a credit to their profession.From the moment we made contact everything went well.As a family we were shown nothing but compassion and respect.A very difficult time was made so much easier by their guidance and support.

5 Juliette Meek 26th Sep 2025

Amazing support, thank you for a great service and care.

5 Roger Buckenham 25th Sep 2025

We could not of asked for any more. As a family we felt looked after and cared for the entire time and this includes my mum. Communication   was excellent as was all of the organisation and personal attention. Thank you to everyone involved , you do a special job and you are appreciated. 

5 Mark Cox 22nd Sep 2025

Wonderful people and support at a difficult time. Very efficient 

5 Bernie Warburton 21st Sep 2025

everyone is so friendly and respectful and very helpful, they have helped us with ev ery aspect of the funeral and i would recommend them to anyone who loses someone. they phoned every few days to check how we were doing.

5 Carol Bromfield 20th Sep 2025

An excellent service at a difficult time.  They made the whole process so easy, explaining everything and keeping us updated.  Would have no hesitation in recommending Thornalleys.

5 Darren Mendham 19th Sep 2025

From the initial telephone call to after the cremation both Nicky and Sam at the Dersingham office have been amazing , supportive nothing is to much trouble ! 
Thank you both and Thornally as a business .

5 Betty Smith 18th Sep 2025

The service we received from Thornalley was professional and caring, they provided comfort and confidence throughout the difficult experience and were respectful and thoughtful at all times. We are very grateful for their kindness and service.

5 Vicky Risebrow 18th Sep 2025

Thankyou to all the staff at the Dersingham office in particular Nicky who did so much to sort the Funeral Bond that was associated with another company in a different part of the country. The care and empathy from both Nicky and Sam was just right and helped immensely! 
Thankyou
Vicky RISEBROW 

5 Helen Bates 12th Sep 2025

Thornalley have made the sad and distressing side of losing much loved one. Easier, they have supported, treated all of us with incredible kindness and care. Sam kept us informed at every stage, answered questions we forgot to ask and looked after my late father as if he was their own. I hope when my time comes I'm looked after by Thornalley.

5 Carol Murtagh 8th Sep 2025

Thank you so much to Sam and Nicky and everyone from Thornalley's in Dersingham. We really appreciate your kindness and care every step of the way. 

5 Jamie Coton 8th Sep 2025

Couldn’t of been more helpful and respectful during this difficult time 
Everything was spot on and we got exactly as we asked for 
Sam and the team at that he Dersingham office treated my mum with dignity and respect couldn’t ask for more 

5 Jean Clements 1st Sep 2025

Brilliant service all around and kept informed of what was going on my service was above and beyond

5 Kerry Massen 1st Sep 2025

I can’t recommend Thornalley enough - they were kind, considerate, helpful and professional every step of the way, making a very difficult time a whole lot easier to navigate. Thank you to everyone at Thornalley Funeral Services, Dersingham and King’s Lynn. 

5 Susan Asbridge 31st Aug 2025

Kind caring attentive helped me every step of the way thank you

5 Heather Birley 18th Aug 2025

Excellent service from Thornalley in Dersingham. Thank you.

5 Paula Melville 17th Aug 2025

Handled everything with sympathy and tax. You did everything to make my brother’s cremation exactly as I wanted and my brother asked. Thank you

5 Heather Bobbins 4th Aug 2025

Thank you for your kind and caring manner towards our family, your personal touch was appreciated by everyone. Your team made a difficult time easier to cope with our loss.

5 Alan Hutcheson 31st Jul 2025

Sam and Nicky were so helpful and understanding. They both went out of their way to answer any questions we had. Nothing was too much trouble for them.
They made us feel at ease at a very difficult time.
Thank you very much.

5 Phil Muttock 27th Jul 2025

I cannot fault the service provided at all. Every single person we dealt with was beyond just professional, from those we met at the time of her passing, the admin staff, right through to those in attendance at the funeral. The staff kept us up to date with the progress and procedures of everything that was required. Any decisions we were unsure of, they gave us time to consider our options, and prompted us as and when required, even down to the smallest detail such as the granddaughter being undecided as to whether her Nan should be cremated with a 'My Nan' blanket she had bought her last Christmas, or did she wish to keep it as a memento for herself. They kindly gave me a courtesy call on the morning of the funeral to ask if there was anything else they could do for us, or did I have any last moment questions/queries, at which time they asked if the granddaughter had made a decision. Their attention to detail, support, and consideration to us all was exemplary, from the first moment we made contact in the early hours of her passing, right through to the parting of our ways after the funeral itself. But it didn't even end there! We were then offered free counselling service should any of us require it. Something that came as a total surprise, that I hadn't even considered. Obviously the stress and pressures of such an event can be very immense, but I always felt that there was somewhere to turn if I was stuck with anything. They were literally just a phone call away - and not once did we get an automated messaging response or were asked to leave a message - it was always direct contact. When you wanted or needed to speak with someone, they answered the telephone! I just cannot thank Thornalley Funeral Services enough.

5 Malcolm Brown 26th Jul 2025

The service that we received right from our first meeting was second to none.
The care,attention to detail was incredible.
The empathy of all the staff that we came in contact with was amazing.

5 Jill Mellor 17th Jul 2025

Sam and team in Dersingham were excellent from the beginning to the end, I can’t praise them enough. Nothing was to much trouble, very caring , reassuring and compassionate, absolutely brilliant service from them all.

5 Michael Teasdale 30th Jun 2025

Always the best service from Sam and Nicky

5 Sarah Maultby 29th Jun 2025

Sam at the Dersingham Thornalley's Funeral Services was kind, thoughtful and caring throughout. Gently leading us through the process and arrangements we needed to make after our Mum died. He kept us informed with the plans and progress and gentle reminders of things we had to organise in the lead up to the funeral.
Everything went really smoothly on the day, Sam, expertly guided us through, even my relatives and fellow mourners commented on how impressed they were by the funeral director! Thornalley's Funeral Service was recommended to us by a dear friend and we are very happy to recommend them to others.

5 Susan Harris 27th Jun 2025

Sam and the team were fantastic- from the initial point of contact, to collecting my mother in the early hours, to conducting the most beautiful and simple service, I can’t fault them.