Thornalley Funeral Services, Dersingham

316 reviews

Call 24 hours

Independent family funeral directors in Dersingham, serving bereaved families throughout Norfolk with dedication and pride.

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Hunstanton Road
Dersingham
King's Lynn
Norfolk
PE31 6HQ

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in Dersingham is a family owned and run business which upholds the traditional values of respect and dignity.

The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.

No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.

Thornalley Funeral Services, Dersingham is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.

Call Thornalley Funeral Services in Dersingham now to find out more about the services they provide and begin making funeral arrangements for your loved one.

What Families Say

AI Summary

Many families praise the personal care and attentiveness shown throughout the funeral process, with staff described as compassionate, empathetic, and genuinely supportive during a difficult time. Families repeatedly mention feeling listened to and guided through each step, with regular check-in calls and prompt responses to questions, creating a sense of reassurance that their loved one was treated with dignity and respect.

On the day of the funeral itself, families consistently note that arrangements ran smoothly and professionally, with staff remaining discrete, respectful, and considerate. Many describe feeling at ease despite the emotional weight of the occasion, and guests are often mentioned as having commented positively on how well the service was conducted and organised.

Communication and organisation emerge as particular strengths, with families appreciating clear explanations of procedures, help with practical details like order of service design and flower arrangements, and the flexibility to accommodate personal wishes without pressure. Several families mention that staff made the process feel manageable at a time when decision-making felt overwhelming.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Stephen Sanderson 27th Sep 2024

    Very happy with the service provided, couldn't have been more helpful & compassionate at a sad time

  • 5 Jackie Hood 24th Sep 2024

    Nicky and Sam provided, and continue to provide, wonderful support, care and respect for my daughter and myself. 
    It made the saddest event of my life more bearable as I knew they were taking care of her.

  • 5 Diana Lees 23rd Sep 2024

    Thank you all so much , everyone so kind and caring , Everything Excellent . 

  • 5 Susan McDowell 19th Sep 2024

    Sam and his team were amazing from the first phone call to the last, they took care of everything, with patients, kindness and compassion. Thank you Sam and the team

  • 5 Barbara Ralphs 17th Sep 2024

    We could not have been more pleased or impressed with Thornalleys and the way you dealt with us. Stuart and Pete were gentle and kind when they came to collect Dad and then Nicky and Sam were the perfect blend of efficiency, calmness and kindness throughout both the planning of the funeral and the day itself. Dad looked so lovely in the Chapel of Rest. Sam had done  a great job and you all patiently dealt with every small detail we requested from you in preparation for our 2 services. We were very impressed with the design team too. Our orders of service were wonderful. On the funeral day, Sam and Stuart took care of everything so efficiently and  their cheerful, calm presence was just what we needed. Sam, you are incredible. Just so good at your job and just what people need at a very difficult time. We would not hesitate to give Thornalleys the highest recommendation. . 

  • 5 Alex Coombs 6th Sep 2024

    Very easy and accomodating to deal with, wonderful attention to detail.

  • 5 Barry Price 1st Sep 2024

    It was very nice to have a company who actually cares about the family that has lost someone. Nicky and Sam were excellent, I would highly recommend them. BRILLIANT.

  • 5 David Sanderson 30th Aug 2024

    Absolutely fantastic. So respectful, calm and super organised. Can't thank you enough 

  • 5 Graham Hunt 22nd Aug 2024

    Right from the start they were thoughtful and helpful with all the arrangements and nothing was too much trouble. All the staff we came into contact with were very pleasant and caring. Any questions, however small, were answered promptly. Although it is a sad time they made you feel at ease with their kind and efficient manner.
    We can’t thank them enough.

  • 5 Kim Colston 13th Aug 2024

    Amazing service. Kind,caring and thoughtful. I cannot express how as a family we were overwhelmed by the service from Nicky and Sam.
    Thank you so much.

  • 5 Carolyn Rix 10th Aug 2024

    Thankyou to both Nickie and Sam for taking care of us and guiding us through the process. We have been looked after and supported throughout the past two weeks. 

  • 5 David Jackson 5th Aug 2024

    The service given by Thornalley was in every respect excellent: from the first contact they were highly professional, very supportive, and discrete.

  • 5 Carol Turner 31st Jul 2024

    Outstanding professional supportive service, made a very difficult and emotional situation more bearable. They supported us to make the right decisions for us and we never felt rushed. Sam explained every step and checked in with us, to ensure we were emotionally ok and everything was in place to give my Dad the best funeral possible. 

  • 5 Darren Gomersall 30th Jul 2024

    From start to finish on this sad journey our family cannot recommend Thorn alley funeral services enough. From the very beginning Sam was so kind and understood all of our wishes. At such a sad time we felt he was there for us and kept in touch with us to make sure every thing was fine. On the day of our Dads funeral Dean officiated everything and made sure we were all comfortable with what was going to happen. They guided us through the whole process with care and dignity. Thankyou to Thorn alley for helping us through this sad day.

  • 5 Colleen Walters 29th Jul 2024

    Everything was handled very well from start to finish couldn’t have gone better 

  • 5 Jane Coates 27th Jul 2024

    Thornalleys - You did an amazing service for my husband. I would highly recommend you as an undertaker. Every part of this sadness, you covered. The team at Dersingham, you should be extremely pleased with yourselves. A huge thank you . Jane

  • 5 Margaret Ward 18th Jul 2024

    Sam and the team were so helpful when I had to arrange this funeral from a distance - we live over 150 miles away! They talked me through all the stages, contacted the church and made all the arrangements, which worked very smoothly. They were sensitive to some of the problems we encountered. I particularly appreciated the 'keep in touch' phone calls. They would not have been needed if we lived closer, but were invaluable when we were working from a distance. A very kind and professional organisation

  • 5 Heather Titcomb 15th Jul 2024

    They were always very helpful & supportive.

  • 5 Nicholas Lovelock 13th Jul 2024

    What a superb service under the most difficult circumstances for the family.
    Thank so much.

  • 5 Patricia Cox 12th Jul 2024

    From the moment we booked our Plan we knew we had chosen the right undertaker. Then when my beloved husband passed the kindness given to my son's and myself was so comforting. From start to finish I felt that Thornalley's were friends of mine. So professional and reassuring. Thank you so much.

    Pat Cox and family

  • 5 Kathleen Burkett 11th Jul 2024

    I am so grateful for all the care and help I received from Thornalley, Dersingham, regarding my husband David's funeral - especially from Sam, who has been an absolute treasure - thank you again, Sam!

  • 5 Jeannette Ridley 8th Jul 2024

    Professional and caring. I was offered time and privacy to grieve whilst they dealt with the practicalities of arranging the funeral.

  • 5 Glyn Rand 1st Jul 2024

    Thornalley were thoughtful and caring throughout. They arranged almost everything for us other than the flowers. Everyone commented on how well the service went and we were particularly pleased with the order of service. 

  • 5 Victoria Rose 30th Jun 2024

    The staff were very kind and had time for me, I felt they considered my feelings and did everything they could to help me through a very difficult time. I felt reassured and confident that my loved one was safe and respected while in their care. The funeral was just as we planned and on the day the staff were very respectful and considerate of my feelings.

  • 5 Deborah Smith 29th Jun 2024

    I have now planned three funerals with Thornalleys. One at Kings Lynn and two with Dersingham. Their service is faultless and they make a difficult time, much easier. I sadly lost my husband last year and my Dad this year. Sam and Nicky at Dersingham are kindness itself and always greet you with a really nice smile and a warm welcome, whatever you’re popping in to do or ask. 
    Very professional but with a human side. 
    Thank you 

Address
Hunstanton Road
Dersingham
King's Lynn
Norfolk
PE31 6HQ

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Stephen Sanderson 27th Sep 2024

Very happy with the service provided, couldn't have been more helpful & compassionate at a sad time

Jackie Hood 24th Sep 2024

Nicky and Sam provided, and continue to provide, wonderful support, care and respect for my daughter and myself.  It made the saddest event of my life more bearable as I knew they were taking care of her.

Diana Lees 23rd Sep 2024

Thank you all so much , everyone so kind and caring , Everything Excellent . 

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