The staff handled the whole process with sympathy, care and attention which made it (for us) a much easier time dealing with a difficult and upsetting situation. Even though the end of life is inevitable, most of us are not prepared or very capable to face it. So, thanks to everyone for helping us through this time.

From start to finish, Pam at the Mears Family Funerals in Eltham was very helpful, knowledgeable & sympathetic toward my Mother's sudden passing. She helped us to find an excellent celebrant & informed us of what could be done for each stage, both of those various tasks required prior to the funeral as well as the for the funeral itself & its arrangement. Pam ensured that we knew of & understood the various arrangements required. Pam is a wonderful lady & an amazing Funeral Director / Manager. Many thanks. Paul & family

I have been sitting here trying to find the most appropriate words to describe these Funeral Directors and all the staff they have working for them. (We used the Welling branch). If there was another level above first class, they would be at the very top of that level. The branch manager Christine met myself, my son and daughter at our appointment to discuss the funeral of my husband. She was the most compassionate and amazing lady. She went through all the details with us in a most concise and compassionate way and made us feel very at ease. She recommended Father Michael to do our service and advised us that he came highly recommended. He could not have been any nicer. It was an absolute pleasure to meet with him at our home to talk about my husband. He very much put us at ease with his excellent sense of humour, which we loved and felt he was the perfect choice to speak about my husband as when he was alive, he had a similar sense of humour so it seemed the perfect choice. Once the date was set for the funeral my daughter then went about sorting out the order of service and was in constant contact with Christine or Father Michael if needed. Nothing was too much trouble and they were very approachable. If we had any questions they and other members of staff were only too happy to help and steer us in the right direction. The day before the funeral I received a call from Christine who advised us how the day was going to unfold. On the day, I was met by George and his staff who were absolutely impeccably dressed and treated us with the utmost respect and professionalism that took my breath away. They dealt with every issue that arose i.e. flower cards that had been forgotten, they had duplicates which we could use, they were extremely calm put us all at ease and I am now going to refer you back to first class levels again!!! We arrived at the crematorium and we had asked if family could carry our coffin in. The guys were extremely kind and helpful as all the guys carrying our coffin were different heights!! The service could not have been better. Father Michael sounded as if he almost knew my husband and we were all so happy with the service. People are still sending us comments about F A Albin Welling and Father Michael and saying that the service could not have gone any better and we did my husband proud. I cannot thank this company and all of its employees enough. My husband's family were extremely happy with his send off and all of our friends too. Our funeral was at 11.00 am. We left The Seven Acre Sports and Social Club 10.00pm (which was where we held the celebration afterwards). As sad as it was it definitely felt like a celebration which my daughter was desperate to achieve. I highly recommend this company and all of its impeccably trained staff who provided a service with, in my opinion, levels off the scale.

I honestly can say hand on my heart I couldn’t have got through my mums day without these boys x professional caring thoughtful respectful beyond words Thank you so much for making my mums day perfect x Love Kim Orris and family xxxx

The team at Welling were superb and helped us arrange everything for the funeral of our dear Dad with sensitivity and kindness. Christine in particular was brilliant at taking us through everything. On the day of the funeral itself, George was also fantastic. A, professional team, but with genuine human warmth.