5 Lauren Baily 4th Jul 2020

F.A Albin Crayford went above and beyond. I honestly can’t thank them enough. 

5 Wendy Jones 22nd Jun 2020

I have sadly needed to use Albins twice in the last year and their service has been excellent both times. Extremely professional, respectful and dignified but also with little personal touches which made the day a little easier. I am so glad to have used them and can’t recommend them highly enough.

5 Barry Edward Bowes 19th Jun 2020

From start to finish our Mums funeral was handled with care, compassion and professionalism by everyone involved at Albins. Joanne from the Crayford office was superb and kept in touch throughout the process. Elaine was the initial point of contact and handled that brilliantly. The team in the day led by George were excellent. Many thanks.

5 Chris Berry 19th Jun 2020

Thank you so much firstly and particularly to Joanne for her guidance and help and also to all those involved with the transportation of Jim to his resting place, they were all very compassionate and reassuring. Lastly a big thank you to Father Michael for a beautiful service.

5 Becky Warne 21st May 2020

Jo Branch was brilliant she was very helpful and caring nothing was to much trouble Thank you Jo.  Due to the difficult times we are currently in due to COVID-19 we  received an excellent service from you. My late mother in-law had the best send off we could of wanted for her.  I would also like to give a big thank you to Steve Bayley and the Chauffeurs David Wilson and Chris Mochine for looking after us of the  morning of the funeral you all was amazing.  Thank you again to you all from the Warne family.

5 Vivienne Barbara Rhoda Tolfrey 20th May 2020

I can not thankyou enough for all you have done for my aunt and my family in these hard times. Nothing was to much trouble your empathy and understanding is second to none. Your guidance for me in arranging this funeral halved my worries and made the journey through grief much more bearable. Many thanks to all of you from the bottom of our hearts ♥️ 

5 Caterina Vozzell Johnson 8th May 2020

Regarding the circumstances, I think you all were excellent and made everything as normal as it was possible. Thank you so much. Kind regards Caterina

4 Diane Taylor 27th Apr 2020

Sadly I was very disappointed with the office representative as she was not helpful and had to call me several times to answer questions which should have been sorted on day 1. The actual funeral itself was very professional and ran smoothly thanks to George, he was kind and thoughtful and guided us through it .

5 Emma Caroline Williams 26th Apr 2020

What is hard enough to deal with in normal circumstances let alone a lockdown, was made better by the care and understanding given by Jo at the Crayford branch. I have always used Albins and would 100% recommend their care and professionalism when dealing with the death of a loved one. 

5 Ayeshia Lorraine Lavelle 25th Apr 2020

I would like to extend mine and my families immense gratitude to Joanne Branch who dealt with all the details and extreme smooth planning of my dads funeral.  From the moment I first spoke to Jo she was kind, caring and thoughtful in her approach.  She arranged everything with Precision and no detail was missed.  Jo please believe me when I say I could not have got through this difficult day without you.  On the day we laid my dad to rest Steve and his team where incredible. He was calm, professional and extremely respectful. My dad would have been so proud.  All of our requests were carried out and nothing was too much trouble.  Thank you to each and everyone of you at Albins who played a special part in a very emotional and sad day. 

5 Carlie Kent 20th Apr 2020

We would like to thank Albins again for the service provided to us all for the funeral of my dear mother. The funeral arranged by the lovely Jo at Crayford who went above and beyond to ensure my mothers funeral was as special as it could be during a worldwide pandemic COVID19.  Jo fulfilled all our requests given such strict rules by the government and the day went so well and put us at ease. I would like to thank Simon and Jon as-well as the wonderful team who laid my mum to rest in style.  Thank you all from the bottom of my heart you truest done my family and myself proud. Thanks again to Jo who we found nothing was too much for her to arrange and her perseverance to get us exactly what we wanted for the day as well as the support she gave us. John Kent 

5 Stephen Ernest Jacob 19th Apr 2020

From the initial contact to the return of the ages I was treated with the utmost respect and sympathy. Throughout the process I was kept informed and offered suggestions at a very vulnerable time but without any pressure what so ever.  The funeral was carried out impeccably in such difficult circumstances. Every thing was so personal and respectful.  I would like to take this opportunity to thank all of the staff for making a stressful occasion into a memorable one.

5 Michelle Kareena Lea 18th Apr 2020

Death is always a difficult time but during covid’s lockdown Albins took the trouble to still keep things special. It all started with Jo a true diamond. Then a 1930’s rollers cos my nan would have loved to go on her journey in style. Comforting words, fantastic care and little touches are the reason I would recommend Albins to take care of your family. Thank you guys xxx I’ll treasure the memories for ever.....

5 Becky English 27th Mar 2020

I couldn’t be more satisfied with the service we as a family received from the second we stepped into their premises to enquire to the moment they took us home after the funeral, such respectful, kind, wonderful people.... thank you so much for taking the load from us.  From Becky English 

5 Michael John Bartlett 17th Mar 2020

Thanks to all the staff at F A Albins for making my father’s funeral special  We found the staff very helpful and respectful especially Jo at the Crayford branch who we found caring and very understanding at this difficult time  A special thanks to father Michael Branch for the celebration of our father’s life he gave and would have no hesitation in recommending Albins 

5 Gary Nicholas Carter 1st Mar 2020

A big thank you to everyone at F A Albin, but especially Jo who made a difficult and stressful time for us bearable.  To us she went above and beyond anything we had expected, making arrangements, giving advice and phoning with updates so we didn’t have any worries.  When Mum arrived to us from Bermondsey with the cars everything was just perfect for her final farewell. Everything had been thought of, from a carpet for us to step on to enter the cars to water and tissues in the cars. Nothing was rushed, everyone was helpful and informed us as we went along as to what was happening. The service and the burial itself was lovely, due to Jo finding Father Owen and the Book of Remembrance and keepsake box was such a lovely touch and much appreciated.  We chose F.A Albin because of the care and respect they showed mum when they collected her from home when she passed to take her to the coroners office.  We are so glad we did and we really can not thank you enough for everything.

5 Paul McElroy 18th Feb 2020

The team at F.A. Albin are incredibly well  trained and treated the entire process with dignity and respect when dealing with our family. They are able to personalise and ensure that every aspect, of what is a very emotionally challenging time, is handled delicately, guiding you carefully and advising where necessary. The team on the day were simply perfect in every way. A credit to the company. Thank you all for your kindness and sincerity. 

5 Blane Usher 17th Feb 2020

Excellent service throughout.  The upmost care and consideration from all members of staff at all times.  They all made a difficult situation a lot more bearable.  Our loved one was taken care of as tho he was a member of their own family.  I would use no one else. Thanks you so much Albins 

5 Amanda Orphanou 16th Feb 2020

There are not enough words to express how grateful my family are that our lovely dad took his final journey by F A Alnins. Jo in the office is absolutely amazing, supported us at every moment and ensured our every wish was carried out perfectly. The men on the day, led by Jon, made sure the day ran to perfection. What has been the hardest few weeks of our lives, was made just that little bit easier by this wonderful group of people. We will feel forever blessed that we could proudly celebrate the life of our amazing dad with your guidance, support and total professionalism, thank you. 

5 Kim Ann Reynolds 8th Feb 2020

Jo and the team at Albins (including Father Michael) were brilliant from start to finish. The day was a perfect send off for dad and we can’t thank them enough. 

4 Suzanne Carol Locke 23rd Dec 2019

very good idea.

5 Blane Usher 11th Nov 2019

Thanks so much to Joanne who looked after us and my Dad from start to finish. Our whole experience was made a lot easier knowing that Albins were sorting everything for us. On the day of the funeral the boys were once again absolutely amazing. Looked after us and our children from start to finish. We could not have wished for better. 

5 Josephine Anne Donegan 19th Oct 2019

The day was beautifully handled by the undertakers, would thoroughly recommend to anyone 

5 Christine Jennifer Larner 19th Oct 2019

The humility and respect given to myself and family was second to none god bless you all