5 Danny Burke 9th Nov 2020

From my initial meeting with Jo in your Crayford office right through to the day of the service for my late father, the level of care and consideration shown to me and my family has been exemplary. Jo was always available to advise and to guide me through a very difficult time. Danny and his colleagues did everything they could on the day of the service to ensure that everything went without a hitch. All of the staff I have encountered are a credit not only to FA Albin but to their whole profession.

5 Jane Clifton 27th Oct 2020

FAAlbijns are brilliant dealing with my mothers funeral ... jo At the crayford branch was amazing looking after us and our dear mum ... Danny and the yeah we’re brilliant on the day ... wouldn’t use anyone else 

5 Danny Crawley 13th Oct 2020

What can you say - The whole team are just exceptional from the start Thankyou for everything love The Crawley Family

5 Janice Niebank 11th Sep 2020

Can’t thank Jo enough for her assistance at such a distressing time and George on the day was so helpful and professional.  Recommended without hesitation 

5 Kevin James Maitland 11th Aug 2020

Would highly recommend using this company, the level of service we received at such a difficult time was outstanding. From the start to finish they were helpful, polite and caring. They made a very emotional experience much more bearable.

5 Elaine Forgham 3rd Aug 2020

I couldn’t of asked for a more caring and professional service. Joanne in Crayford was so kind, caring and helpful. I wouldn’t of got through this without her. The team from Bermondsey handled the funeral with respect, professionalism and care. Many thanks to you all.  Elaine Forgham x

5 Anne Collins 2nd Aug 2020

I can’t thank the team enough. From the moment I asked Joanne to take care of things, to the final goodbye to my dad, the whole team were outstanding. Many of our family present, commented on the professionalism and respect of the boys. It was the first funeral I had ever arranged & had no idea what was involved. Joanne and her team guided and supported my mother and me throughout - including seeing my dad, arranging a singer, speaking to the priest and arranging caterers. On the day of the funeral, the minute Stephen knocked on the door and introduced himself, I had complete trust in him. I knew everything would go as planned. Thank you everyone, it was a sad but beautiful day. 

5 Claire Brown 31st Jul 2020

The best service and compassion from lovely professional people 

5 Steve Maynard 31st Jul 2020

Jo at the Crayford office went over and above the service expected in getting the correct paperwork together. On the day the funeral Steve took control and was extremely compassionate and very professional and it was their attention to detail that that made it so personal. 

5 Lauren Baily 4th Jul 2020

F.A Albin Crayford went above and beyond. I honestly can’t thank them enough. 

5 Paul Curd Zoe Stevens 22nd Jun 2020

I have sadly needed to use Albins twice in the last year and their service has been excellent both times. Extremely professional, respectful and dignified but also with little personal touches which made the day a little easier. I am so glad to have used them and can’t recommend them highly enough.

5 Barry Edward Bowes 19th Jun 2020

From start to finish our Mums funeral was handled with care, compassion and professionalism by everyone involved at Albins. Joanne from the Crayford office was superb and kept in touch throughout the process. Elaine was the initial point of contact and handled that brilliantly. The team in the day led by George were excellent. Many thanks.

5 Chris Berry 19th Jun 2020

Thank you so much firstly and particularly to Joanne for her guidance and help and also to all those involved with the transportation of Jim to his resting place, they were all very compassionate and reassuring. Lastly a big thank you to Father Michael for a beautiful service.

5 Becky Warne 21st May 2020

Jo Branch was brilliant she was very helpful and caring nothing was to much trouble Thank you Jo.  Due to the difficult times we are currently in due to COVID-19 we  received an excellent service from you. My late mother in-law had the best send off we could of wanted for her.  I would also like to give a big thank you to Steve Bayley and the Chauffeurs David Wilson and Chris Mochine for looking after us of the  morning of the funeral you all was amazing.  Thank you again to you all from the Warne family.

5 Vivienne Barbara Rhoda Tolfrey 20th May 2020

I can not thankyou enough for all you have done for my aunt and my family in these hard times. Nothing was to much trouble your empathy and understanding is second to none. Your guidance for me in arranging this funeral halved my worries and made the journey through grief much more bearable. Many thanks to all of you from the bottom of our hearts ♥️ 

5 Caterina Vozzell Johnson 8th May 2020

Regarding the circumstances, I think you all were excellent and made everything as normal as it was possible. Thank you so much. Kind regards Caterina

4 Diane Taylor 27th Apr 2020

Sadly I was very disappointed with the office representative as she was not helpful and had to call me several times to answer questions which should have been sorted on day 1. The actual funeral itself was very professional and ran smoothly thanks to George, he was kind and thoughtful and guided us through it .

5 Emma Caroline Williams 26th Apr 2020

What is hard enough to deal with in normal circumstances let alone a lockdown, was made better by the care and understanding given by Jo at the Crayford branch. I have always used Albins and would 100% recommend their care and professionalism when dealing with the death of a loved one. 

5 Ayeshia Lorraine Lavelle 25th Apr 2020

I would like to extend mine and my families immense gratitude to Joanne Branch who dealt with all the details and extreme smooth planning of my dads funeral.  From the moment I first spoke to Jo she was kind, caring and thoughtful in her approach.  She arranged everything with Precision and no detail was missed.  Jo please believe me when I say I could not have got through this difficult day without you.  On the day we laid my dad to rest Steve and his team where incredible. He was calm, professional and extremely respectful. My dad would have been so proud.  All of our requests were carried out and nothing was too much trouble.  Thank you to each and everyone of you at Albins who played a special part in a very emotional and sad day. 

5 Carlie Kent 20th Apr 2020

We would like to thank Albins again for the service provided to us all for the funeral of my dear mother. The funeral arranged by the lovely Jo at Crayford who went above and beyond to ensure my mothers funeral was as special as it could be during a worldwide pandemic COVID19.  Jo fulfilled all our requests given such strict rules by the government and the day went so well and put us at ease. I would like to thank Simon and Jon as-well as the wonderful team who laid my mum to rest in style.  Thank you all from the bottom of my heart you truest done my family and myself proud. Thanks again to Jo who we found nothing was too much for her to arrange and her perseverance to get us exactly what we wanted for the day as well as the support she gave us. John Kent 

5 Stephen Ernest Jacob 19th Apr 2020

From the initial contact to the return of the ages I was treated with the utmost respect and sympathy. Throughout the process I was kept informed and offered suggestions at a very vulnerable time but without any pressure what so ever.  The funeral was carried out impeccably in such difficult circumstances. Every thing was so personal and respectful.  I would like to take this opportunity to thank all of the staff for making a stressful occasion into a memorable one.

5 Michelle Kareena Lea 18th Apr 2020

Death is always a difficult time but during covid’s lockdown Albins took the trouble to still keep things special. It all started with Jo a true diamond. Then a 1930’s rollers cos my nan would have loved to go on her journey in style. Comforting words, fantastic care and little touches are the reason I would recommend Albins to take care of your family. Thank you guys xxx I’ll treasure the memories for ever.....

5 Becky English 27th Mar 2020

I couldn’t be more satisfied with the service we as a family received from the second we stepped into their premises to enquire to the moment they took us home after the funeral, such respectful, kind, wonderful people.... thank you so much for taking the load from us.  From Becky English 

5 Michael John Bartlett 17th Mar 2020

Thanks to all the staff at F A Albins for making my father’s funeral special  We found the staff very helpful and respectful especially Jo at the Crayford branch who we found caring and very understanding at this difficult time  A special thanks to father Michael Branch for the celebration of our father’s life he gave and would have no hesitation in recommending Albins 

5 Gary Nicholas Carter 1st Mar 2020

A big thank you to everyone at F A Albin, but especially Jo who made a difficult and stressful time for us bearable.  To us she went above and beyond anything we had expected, making arrangements, giving advice and phoning with updates so we didn’t have any worries.  When Mum arrived to us from Bermondsey with the cars everything was just perfect for her final farewell. Everything had been thought of, from a carpet for us to step on to enter the cars to water and tissues in the cars. Nothing was rushed, everyone was helpful and informed us as we went along as to what was happening. The service and the burial itself was lovely, due to Jo finding Father Owen and the Book of Remembrance and keepsake box was such a lovely touch and much appreciated.  We chose F.A Albin because of the care and respect they showed mum when they collected her from home when she passed to take her to the coroners office.  We are so glad we did and we really can not thank you enough for everything.