Viner & Sons

468 reviews

Call 24 hours

Viner & Sons are one of the oldest independent funeral directors in the country who pride themselves on providing a personalised service to bereaved families

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54-58 High Street
West Malling
Kent
ME19 6LU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

Established in 1777, Viner & Sons are one of the oldest independent funeral directors in the country, and pride themselves on the personal service that they provide to families after the death of a loved one.

Viner & Sons are still situated in their original premises, which dates back to 1430 in West Malling, Kent.

Viner & Sons team of experienced and professional staff will advise you through every part of the funeral arrangement process. They can help you choose from a range of traditional or alternative coffins, various transport options, and memorial ideas.

Whatever your religious requirements or personal wishes, Viner & Sons can help you plan the perfect funeral for your loved one. If you have any questions, feel free to contact their offices in West Malling to find out more.

Latest Obituaries

Shirley   Sayers

Shirley Sayers

Jan 1937 - Jul 2026

Pamela   Blake

Pamela Blake

Jun 1949 - Jul 2026

Derek   Chapman

Derek Chapman

Nov 1947 - May 2026

Jacqueline   Fox

Jacqueline Fox

Sep 1949 - Jul 2026

View more

What Families Say

AI Summary

Families consistently emphasize the care and respect shown throughout the entire process, from the moment staff collected their loved one through to the funeral service itself. Many describe feeling that they were in safe hands, with staff treating their families with dignity while showing genuine compassion during an emotionally difficult time.

Communication and guidance feature prominently in what families mention. Several describe how staff took time to explain options without pressure, answered questions readily, and kept them informed at every stage. A number of reviews note that families appreciated being walked through the process step by step, which helped ease decision-making when they were struggling with grief.

On the day of the funeral, families repeatedly mention the professionalism and thoughtfulness of the team. Many note that staff were attentive to small details, that services ran smoothly, and that the dignified manner in which everything was conducted allowed families to focus on grieving rather than worrying about logistics.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Keith Johnson 2nd Sep 2024

    Viners were superb in every respect.
    My late aunts aunts service was conducted in a very professional and respectful manner.
    Many thanks to all members of staff involved including the florist and celebrant.
    Couldn't have been better.

  • 5 Joanna Clarke 16th Aug 2024

    A wonderful team of people who couldn't have done more to help and guide us through a difficult time. Kind, sensitive, efficient - we wouldn't hesitate to recommend Viner & Sons and can't thank them enough for their advice, assistance and excellent service throughout.

  • 5 Julie Newberry 15th Aug 2024

    From the 1st meeting with Lana & Jo the organising of Mums funeral was second to none. I don’t know what else they could have done. They were brilliant, so understanding, and nothing was a problem for them. They were like  family !! Thank you so very much for everything. Xx 

  • 5 Malcolm Knell 29th Jul 2024

    From the moment I met with Jo and Lana I was put at my ease. We had a very good conversation, the details of the cremation were agreed. They organised the video link and the order of service. I was always kept informed.
    On the day of the cremation they were, humble, gracious and understanding. The whole event was well managed. I could not fault them. I would recommend Viners to anyone at this sad time in our lives

  • 5 Kirstie Ovenell 28th Jul 2024

    "Angels are often disguised as ordinary people who carry out extraordinary acts of kindness."
    I wasn't familiar with viner & sons but I reached out to them & was well looked after by a beautiful soul called Lana,
    who I honestly can't thank enough.
    She truly went above & beyond for me throughout what's been the most difficult time in my life.
    Not only her professionalism but her compassion, empathy & understanding,
    is & always will be deeply appreciated
    & I will forever be grateful to her.
    So thank you again Lana,
    for all & everything you've done for me.
    God Bless You

  • 5 Adam Roddan 19th Jul 2024

    Very considerate service as you would expect and Daniel on the day was exceptional. He was so calm and efficient.

  • 5 Mrs Eileen Grassick 15th Jul 2024

    I can’t praise Viner & Sons highly enough for their professionalism and wouldn’t hesitate in recommending them to family and friends.  Heartfelt thanks to Jo for being so kind, helpful and caring - nothing was too much trouble and she went above and beyond to make sure that everything was perfect.  Special thanks also to Dan whose compassion and kindness on the day of Mum’s funeral was very comforting and greatly appreciated.

    Eileen

  • 5 Justine Lear 2nd Jul 2024

    Couldn't have wished for a more professional and caring team to look after my mum. Special thanks to Jo for all the arrangements and to Jack for top class service on the day.

  • 5 Celia Hadfield 21st Jun 2024

    Katie was excellent in making all the arrangements and giving very helpful advice. I really appreciated the care she took.

  • 5 Mark Haines 14th Jun 2024

    Excellent service that helped greatly at a difficult time. Special thanks to Lana, Dan and the team on the day of the funeral.

  • 5 Dawn Tucker 11th Jun 2024

    I would highly recommend Viners funeral directors. They were very compassionate & helpful at all times

  • 5 Chris Barwick 4th Jun 2024

    Not the first time we have used Viners services. They handled everything with compassion , care and professionalism as always for Lily, special thanks to Lyndsey and Daniel . 
    Thank you ,
    Chris , Karen and Ron

  • 5 Stephanie Pepper 2nd Jun 2024

    Very professional organisation. The two members of staff who attended to collect my mother from her home were sympathetic and compassionate.
    Three family members met with Jo to discuss the arrangements. She listened to our requests and made suggestions to help us with the decisions that needed to be made showed appropriate humour and was empathetic to our needs.
    The day of the service ran like clockwork and all staff concerned showed respect and professionalism.
    Our family will definitely recommend Viner's to our friends and relatives.

  • 5 James Rowe 28th May 2024

    The service we received from Viner & Sons was fantastic. From start to finish, they were sympathetic, helpful and efficient. All queries were answered promptly. The service on the day ran so smoothly, which helped reduce the stress on an obviously tough day. I can highly recommend Viner & Sons.

  • 5 Jane Linfoot 27th May 2024

    Excellent care and service at all points in the process. Many thanks to Jo and the team for their thoughtful guidance and support.

  • 5 Simon Rosemeyer 26th May 2024

    The team made a very sad and stressful time for the family very easy to deal with the situation. Made us feel that everything was in their control. A very professional and personable service. Thank you to the whole team for helping my family and I through this very sad time.

  • 5 Karen Shubert 3rd May 2024

    Very professional service for my stepdad's funeral, my Mum was very pleased with your services before and on the day of the funeral.

    The gentlemen/lady who were with us on the day to drive the cars were fantastic, nothing was too much for them. They were kind, compassionate and patient. The whole service was dignified and very respectful.

    Thoroughly recommend your services.

  • 5 Sharon Longhurst 30th Apr 2024

    Viners were very professional from beginning to end. They did everything we asked. They recommended Justine the celebrant who was excellent. 
    They treated the whole family with such care. 
    We can’t recommend enough. 

  • 5 Jane Linfoot 26th Apr 2024

    Jo's combination of wisdom and kindness helped so much in planning my mother's funeral.
    Lana and her team looked after us very well on the day. Thank you.

  • 5 Leanne O'Connor 20th Apr 2024

    Our family cannot thank the team at Viners enough. It was a very traumatic time because we had to get our autistic teen to say her goodbyes to her dad, unfortunately, car journey's are difficult for her, yet the drivers were so sympathetic to her needs, stopping on the journey and allowing her time and space. I cannot thank Jo and Steve and everyone else for giving our Chris the best send off and ensuring our goodbyes for our daughter. Viners were remarkable from booking until the end. Everyone will always remember that day as such a beautiful send send off. I had so many compliments about their service.

  • 5 Ann Packham 14th Apr 2024

    Everything was arranged perfectly. No requests were too much for them. Very respectful staff

  • 5 Robert Payne 13th Apr 2024

    Excellent in every way! Efficient, communicated well, and above all caring. Thank you so much to everyone. All beautifully done.

  • 5 Sue Nicholson 7th Apr 2024

    Many thanks to the team at Viner and Son. From the initial phone call, until the funeral, everything was handled with the upmost dignity and respect. Every member of staff we had contact with were polite and courteous. A caring and helpful service when we were at our most vulnerable. 

  • 5 Sandra Lamb 6th Apr 2024

    Viners  team and staff have been so very professional from the start to finish. They guided us through this very sad time for us and helped everything run smoothly.

    They went above and beyond to make sure our mum had the best send off possible .

    Thank you for all your support and help .

    We would highly recommend Viners .

  • 5 Beverley Conelly 28th Mar 2024

    Jo and Lana (the only two I dealt with) were amazing. From the first phone call, to the meeting, to the funeral, I can’t thank them enough for making an awful situation easier. Their kindness and care won’t be forgotten!

Address
54-58 High Street
West Malling
Kent
ME19 6LU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Keith Johnson 2nd Sep 2024

Viners were superb in every respect. My late aunts aunts service was conducted in a very professional and respectful manner. Many thanks to all members of staff involved including the florist and celebrant. Couldn't have been better.

Joanna Clarke 16th Aug 2024

A wonderful team of people who couldn't have done more to help and guide us through a difficult time. Kind, sensitive, efficient - we wouldn't hesitate to recommend Viner & Sons and can't thank them enough for their advice, assistance and excellent service throughout.

Julie Newberry 15th Aug 2024

From the 1st meeting with Lana & Jo the organising of Mums funeral was second to none. I don’t know what else they could have done. They were brilliant, so understanding, and nothing was a problem for them. They were like  family !! Thank you so very much for everything. Xx 

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