Viner & Sons

468 reviews

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Viner & Sons are one of the oldest independent funeral directors in the country who pride themselves on providing a personalised service to bereaved families

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54-58 High Street
West Malling
Kent
ME19 6LU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

Established in 1777, Viner & Sons are one of the oldest independent funeral directors in the country, and pride themselves on the personal service that they provide to families after the death of a loved one.

Viner & Sons are still situated in their original premises, which dates back to 1430 in West Malling, Kent.

Viner & Sons team of experienced and professional staff will advise you through every part of the funeral arrangement process. They can help you choose from a range of traditional or alternative coffins, various transport options, and memorial ideas.

Whatever your religious requirements or personal wishes, Viner & Sons can help you plan the perfect funeral for your loved one. If you have any questions, feel free to contact their offices in West Malling to find out more.

Latest Obituaries

Dave   Waters

Dave Waters

Feb 1946 - Aug 2026

Pauline   Morhen

Pauline Morhen

Jun 1946 - Aug 2026

Monica   Shirley

Monica Shirley

Aug 1941 - Aug 2026

Kenneth   Tutte

Kenneth Tutte

Aug 1942 - Aug 2026

View more

What Families Say

AI Summary

Families consistently emphasize the care and respect shown throughout the entire process, from the moment staff collected their loved one through to the funeral service itself. Many describe feeling that they were in safe hands, with staff treating their families with dignity while showing genuine compassion during an emotionally difficult time.

Communication and guidance feature prominently in what families mention. Several describe how staff took time to explain options without pressure, answered questions readily, and kept them informed at every stage. A number of reviews note that families appreciated being walked through the process step by step, which helped ease decision-making when they were struggling with grief.

On the day of the funeral, families repeatedly mention the professionalism and thoughtfulness of the team. Many note that staff were attentive to small details, that services ran smoothly, and that the dignified manner in which everything was conducted allowed families to focus on grieving rather than worrying about logistics.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Kay Saunders 2nd Mar 2026

    Everyone at Viner & Sons were so kind and helped us to enjoy mum’s end of life celebration

    Debbie Fortune replied
    Thank you for taking the time to share such kind words about your experience with Viner & Sons.
  • 5 Julie Mace 25th Feb 2026

    Absolutely amazingly caring and considerate people, could not have been any happier with their support throughout the whole experience.

    Debbie Fortune replied
    Thank you so much for your kind words. It means a great deal to us to know that we were able to support you and your family during such a difficult time
  • 5 Beryl Knight 23rd Feb 2026

    I cannot thank the staff enough for their kindness and respect as they guided us through the whole procedure from beginning to end. The whole experience was so beautifully handled by them nothing was too much trouble. It was the first funeral we as a family had had to arrange and couldn’t have chosen a better funeral director. Thank you all on e again. Beryl Knight.

    Debbie Fortune replied
    Thank you so much for your kind words and for taking the time to share your experience.

    We are truly honoured that you chose us to support your family during such an important and difficult time. Arranging a funeral for the first time can feel overwhelming, so it means a great deal to know that our team was able to guide you through every step with kindness, respect, and care.

    Your comments about the way everything was handled and that nothing was too much trouble are greatly appreciated and will mean so much to all of our staff. We are committed to providing compassionate support to every family we serve, and it is reassuring to know that this helped make the process a little easier for you.

    Thank you again for your trust and for your heartfelt recommendation. On behalf of everyone at Viner & Sons, we send our very best wishes to you and your family.
  • 5 Hazel Shewan 20th Feb 2026

    Viners saw me through every step of the way after my husband died, nothing was too much trouble. The day of the funeral went smoothly and they performed their duties with excellent care.

  • 4 Lizzie Stansfield 28th Jan 2026





    Me and my family can honestly not thank Lana, Debbie and the team at Viner & sons, from the minute we met them we knew we had picked the right funeral directors for Dad. 
    In such a heartbreaking time they really gave us some light and the day of the funeral was so well organised, Lana and everyone else really helped us through it. Even after the funeral the service continues and is outstanding from even just offering a friendly cup of tea in the shop or a phone call to see how we all are. I cannot express enough how grateful we are for all of them. Debbie, Lizzie & Harry xxx  

    Debbie Fortune replied
    Thank you so much, Debbie, Lizzie and Harry, for your incredibly kind words.

    We are truly honoured that you chose Viner & Sons to help you celebrate and remember your Dad's life. Knowing that Lana, Debbie and the team were able to provide comfort, support and guidance during such a heartbreaking time means more to us than we can say.

    It is especially touching to hear that you felt reassured from the moment you met us and that the care and support you received helped bring some light during a difficult period. We are pleased that the funeral day was organised in a way that allowed you to focus on being with your family and remembering your Dad.

    We firmly believe that our support does not end with the funeral, so it is lovely to know that the continued care, whether through a phone call, a chat, or a cup of tea, has been meaningful to you.

    Your heartfelt thanks will be shared with Lana, Debbie and the entire team, who will be deeply touched by your comments. Thank you again for placing your trust in us. We send our warmest wishes to you and your family.
  • 5 Chris Gray 24th Jan 2026

    Everything proceeded as expected, despite the Vinters Park Crematorium not meeting the same standards.

    Debbie Fortune replied
    Thank you so much for your kind words and for taking the time to share your experience.
  • 5 Janet Duggan 21st Dec 2025

    Such care and kindness from Jo and Debbie. Professional caring treatment from all personnel from the time they took Stephen into their care until the funeral and burial. Helped us through this sad sad time.. Thank you Viners.

    Debbie Fortune replied
    On behalf of all of us, thank you for your trust and for taking the time to share your experience. We send our sincere condolences and best wishes to you and your family.
  • 5 Lewis Doyle 15th Dec 2025

    The team were very accommodating, gave us time and space to make decisions, and provided us with numerous options.  Jo and Lana were superb, and we could not have asked for a better day.  Would highly recommend.

  • 5 Karl Crisp 2nd Dec 2025

    Our lovely mum Doreen passed away at the end of October. This was the first funeral the adult children in the family were to arrange and we were very unsure at a very difficult time. Viners were recommended to us by our local church. We were given an appointment promptly, the first ‘official’ task in the process. We were met by Debbie with tissues and sympathy. She walked us through every detail to be arranged, always with great advice and suggestions and no pressure. Throughout the process Debbie guided us from visiting with mum to arranging the flowers. All staff always met us with warmth and kindness. James was our director and met with us the night before to go through all the practical details ensuring we were comfortable and happy. On the day James and his team astounded us with their kindness and compassion. We were able to relax and take in the day. It was the small details that meant so much - encouraging us to really look at the flowers and take some time with the hearse when it arrived at the house, something that was so helpful for my 90 year old father in his grieving process. Throughout the funeral we felt we were in safe hands and able to fully experience the service and burial without worrying or thinking about any details. My mum was treated with the utmost respect and dignity which made the day beautiful. Thank you so much Debbie, James and the rest of the team. The family of Doreen Parks x

  • 5 Helen Havens 24th Oct 2025

    I recently lost my father and Viners took care of the funeral arrangements with compassion and professionalism throughout.
    I would thoroughly recommend this company, Debbie, who we initially saw and then Jack and his team on the funeral day.
    Thankyou to you all for making this process as stress free and dignified as possible.

  • 5 Jon Craig 15th Oct 2025

    Debbie, Jamie and the team at Viners provided an excellent service. They were easy to deal with, and very welcoming and supportive. I wouldn't hesitate to recommend them

  • 5 Linda Reardon 13th Oct 2025

    The family were treated with the greatest respect, patience and kindness by all at Viners and for that we are very grateful. 

  • 5 Josephine Swallow 28th Sep 2025

    We are so impressed by Debbie and all the team at Viners. They were so kind, organised, compassionate and supportive. They made this difficult time so much easier for our family.

  • 5 Elaine Rouse 15th Sep 2025

    Debbie provided an excellent service throughout the process. Very professional, kind, sympathetic and understanding lady. Lana also provided a very professional service on the day as the Pager and ensured everything went smoothly and on time. Thank you both for all your support.

  • 5 John Postlethwaite 12th Sep 2025

    Debbie was very attentive and caring. Second time I’ve used Viners and both times excellent 
    Would recommend 

  • 5 Mark Hewett 9th Sep 2025

    Really good service from Viners especially Debbie who was looking after our needs during a very difficult and upsetting time. I felt she really cared and helped build the send off my father deserved. I would fully recommend using their services.

    Debbie Fortune replied
    Thank you Mark for your very kind words.
  • 5 Karen Watts 8th Sep 2025

    From our first meeting with Lana and throughout the whole process and the actual day, I can honestly say that they were really caring, considerate and respectful and we were kept informed at all times about everything. Every little detail was just right and I would thoroughly recommend them. A special thanks to Lana for everything. 

  • 5 Nigel Crawford 7th Sep 2025

    The funeral arrangements were handled very sensitively and professionally. All employees were very helpful and supportive throughout the whole experience. Highly recommended.

    Debbie Fortune replied
    Thank you Nigel for your kind words.
  • 5 Anne Streatfeild 30th Aug 2025

    Debbie Fortune was the kindest, most sympathetic and helpful Funeral Director I could have wished for, she made the whole painful process of organising my beloved partner's funeral as easy as it could be and was reassuring throughout. Also Jamie who attended the Cremation was kind, thoughtful and professional. The funeral was everything I hoped for. Thank you Viners!

    Debbie Fortune replied
    Thank you so much for your kind words Anne.
  • 5 Valerie Smart 12th Aug 2025

    Viner & Son made my father’s funeral so easy to arrange.  The celebrant they suggested was amazing. On the day the funeral directors were so dignified and friendly, which is not easy to achieve. Everything was exactly as we wanted. 

  • 5 Pauline Morhen 9th Aug 2025

    Was excellent and proffesional. So helpful and friendly thank u

    Debbie Fortune replied
    Thank you Pauline for your lovely comments.
  • 5 Marie Knight 1st Aug 2025

    Fantastic service especially from Lana, she made a very emotional time feel slightly less overwhelming.

  • 5 Jacqui Featherstone 14th Jul 2025

    Excellent from start to finish . Professional throughout .

    Debbie Fortune replied
    Thank you Jacqui.
  • 5 Jane Clarke 17th Jun 2025

    Absolutely wonderful service from Viners, every element of looking after my Dad was done sensitively and with respect, without being depressing. I had full faith that they would organise everything as it should be , and nothing was too much trouble. This was the second time we have used Viners and I would thoroughly recommend them.

    Debbie Fortune replied
    Thank you so much Jane for your kind words.
  • 5 April Gill 6th Jun 2025

    Friendly, compassionate, professional service from Viner and sons. Helpful advice for the planning of mums funeral. Nothing was too much trouble for them. Every step of the way made easier for us. Thank you so much

    Debbie Fortune replied
    Thank you so much for the kind words April.

Address
54-58 High Street
West Malling
Kent
ME19 6LU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

Kay Saunders 2nd Mar 2026

Everyone at Viner & Sons were so kind and helped us to enjoy mum’s end of life celebration

Julie Mace 25th Feb 2026

Absolutely amazingly caring and considerate people, could not have been any happier with their support throughout the whole experience.

Beryl Knight 23rd Feb 2026

I cannot thank the staff enough for their kindness and respect as they guided us through the whole procedure from beginning to end. The whole experience was so beautifully handled by them nothing was too much trouble. It was the first funeral we as a family had had to arrange and couldn’t have chosen a better funeral director. Thank you all on e again. Beryl Knight.

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