Viner & Sons

456 reviews

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Viner & Sons are one of the oldest independent funeral directors in the country who pride themselves on providing a personalised service to bereaved families

Latest Verified Reviews

Liz Millar 5th Jun 2026

From the bottom of my heart, I would like to thank everyone involved in organising my husband's funeral, especially Debbie, Lana, and Harry. Losing my husband has been one of the hardest experiences of my life, and from our very first meeting, you all showed such kindness, compassion, and understanding. Nothing ever felt like too much trouble, and your support helped ease the burden during such a heartbreaking time. Debbie, Lana, and Harry went above and beyond to ensure everything was exactly as we wanted it. Their warmth, patience, and genuine care meant so much to me and my family. They treated us with dignity and respect, and it was clear that they truly cared about giving my husband the beautiful farewell he deserved. The funeral was perfect—thoughtfully organised, dignified, and a wonderful tribute to a much-loved husband. Although it was an incredibly sad day, knowing everything was in such caring hands gave us comfort and peace of mind. Thank you for helping us through one of the most difficult times in our lives. I will always be grateful for the kindness and support you showed us, and I cannot recommend you highly enough.

Cheryl Davis 1st Jun 2026

The team went way beyond my expectations Debbie was so supportive and caring. Jamie led the funeral so well. All the staff were caring and compassionate and such lovely people who genuinely cared for my father and us as a family during this sad time.

Clare Vollans 26th May 2026

From the very first meeting to the final farewell, the care, compassion and professionalism shown by the funeral directors was truly outstanding. Every single detail was handled with such thoughtfulness and sensitivity, making an incredibly difficult time so much easier for our family. Nothing was ever too much trouble, and they went completely above and beyond to ensure everything was perfect. Their communication, kindness and attention to detail were exceptional throughout the entire process. We felt fully supported every step of the way and had complete confidence that our loved one was being cared for with dignity and respect. The service itself was beautifully organised and seamless, exactly as we had hoped for. We are so grateful for the genuine compassion shown to us during such an emotional time. We cannot thank them enough and would highly recommend them to anyone needing funeral arrangements handled with care, empathy and absolute professionalism.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54-58 High Street
West Malling
Kent
ME19 6LU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Established in 1777, Viner & Sons are one of the oldest independent funeral directors in the country, and pride themselves on the personal service that they provide to families after the death of a loved one.

Viner & Sons are still situated in their original premises, which dates back to 1430 in West Malling, Kent.

Viner & Sons team of experienced and professional staff will advise you through every part of the funeral arrangement process. They can help you choose from a range of traditional or alternative coffins, various transport options, and memorial ideas.

Whatever your religious requirements or personal wishes, Viner & Sons can help you plan the perfect funeral for your loved one. If you have any questions, feel free to contact their offices in West Malling to find out more.

Latest Obituaries

Barbara   Bates

Barbara Bates

Feb 1929 - May 2026

David    Allen

David Allen

Mar 1944 - May 2026

Julie   Jacobs

Julie Jacobs

Jan 1968 - May 2026

View more

Verified Reviews

Verified Reviews

  • 5 Liz Millar 5th Jun 2026

    From the bottom of my heart, I would like to thank everyone involved in organising my husband's funeral, especially Debbie, Lana, and Harry.
    Losing my husband has been one of the hardest experiences of my life, and from our very first meeting, you all showed such kindness, compassion, and understanding. Nothing ever felt like too much trouble, and your support helped ease the burden during such a heartbreaking time.
    Debbie, Lana, and Harry went above and beyond to ensure everything was exactly as we wanted it. Their warmth, patience, and genuine care meant so much to me and my family. They treated us with dignity and respect, and it was clear that they truly cared about giving my husband the beautiful farewell he deserved.
    The funeral was perfect—thoughtfully organised, dignified, and a wonderful tribute to a much-loved husband. Although it was an incredibly sad day, knowing everything was in such caring hands gave us comfort and peace of mind.
    Thank you for helping us through one of the most difficult times in our lives. I will always be grateful for the kindness and support you showed us, and I cannot recommend you highly enough.

    Debbie Fortune replied
    Dear Liz,

    Thank you so much for your incredibly kind words.

    It means a great deal to all of us to know that we were able to provide some comfort and support to you and your family during such a difficult time. We are deeply honoured that you entrusted us with arranging your husband's farewell, and we are grateful that the service reflected the love and respect he deserved.

    We are especially touched by your comments. We are all dedicated to caring for families with compassion and understanding, and your recognition of our efforts does mean so much.

    We understand that losing a loved one is never easy, and we hope that the memories of the day bring you some comfort in the months and years ahead. Thank you for taking the time to share your experience and for your generous recommendation.

    On behalf of everyone here, please accept our heartfelt condolences and sincere best wishes to you and your family.
  • 5 Cheryl Davis 1st Jun 2026

    The team went way beyond my expectations Debbie was so supportive and caring. Jamie led the funeral so well. All the staff were caring and compassionate and such lovely people who genuinely cared for my father and us as a family during this sad time.

    Debbie Fortune replied
    Thank you so much for your kind words. It means a great deal to us to know that we were able to support you and your family during such a difficult time.
    We are dedicated to providing compassionate care and guidance, and your feedback will be greatly appreciated by everyone involved. We are honoured to have been entrusted with caring for your father and helping you through this sad time.

    On behalf of all of us, thank you for your trust and for taking the time to share your experience. We send our sincere condolences and best wishes to you and your family.
  • 5 Clare Vollans 26th May 2026

    From the very first meeting to the final farewell, the care, compassion and professionalism shown by the funeral directors was truly outstanding. Every single detail was handled with such thoughtfulness and sensitivity, making an incredibly difficult time so much easier for our family.

    Nothing was ever too much trouble, and they went completely above and beyond to ensure everything was perfect. Their communication, kindness and attention to detail were exceptional throughout the entire process. We felt fully supported every step of the way and had complete confidence that our loved one was being cared for with dignity and respect.

    The service itself was beautifully organised and seamless, exactly as we had hoped for. We are so grateful for the genuine compassion shown to us during such an emotional time.

    We cannot thank them enough and would highly recommend them to anyone needing funeral arrangements handled with care, empathy and absolute professionalism.

    Debbie Fortune replied
    Thank you so much for your incredibly kind and thoughtful review.

    We are deeply honoured to have supported you and your family during such a difficult time, and it means a great deal to know that you felt cared for throughout the entire journey. Providing compassionate guidance, attention to detail, and personal support is at the heart of everything we do, so your words are truly appreciated.

    We are especially grateful to hear that our team helped make the arrangements and service easier for your family and that you felt fully supported every step of the way. Ensuring that every farewell is handled with dignity, respect, and sensitivity is something we take great pride in, and we are pleased that the service reflected your wishes so beautifully.

    Your comments about our communication, professionalism, and genuine compassion will mean so much to the entire team. Thank you for placing your trust in us at such an important time and for your heartfelt recommendation.

    On behalf of everyone at Viner & Sons, we send our warmest wishes to you and your family and thank you for allowing us the privilege of caring for your loved one.
  • 5 John Potts 22nd May 2026

    Viners met my needs and expectations

    Debbie Fortune replied
    Thank you, John.
  • 5 Jill Neve 18th May 2026

    From the very beginning Viner & Sons couldn’t have been any more helpful with their caring of the deceased and supportive approach to their deceased loved ones.  Showing empathy and compassion through the whole process.  On the day the service was seamless and so professionally managed I couldn’t have asked for anything more for my dear Mum.  Family and friends commented on such a dignified and excellent service provided by Viner & Sons. 

    Debbie Fortune replied
    Thank you for taking the time to share such kind words about your experience with Viner & Sons.

    We are truly honoured to have been entrusted with the care of your dear Mum and to have supported you and your family during such a difficult time. Providing compassionate guidance, dignity, and respect throughout the funeral arrangements is at the heart of what we do, and it means so much to know that this brought comfort to you.

    We are especially pleased to hear that the service ran seamlessly and that your family and friends felt it was a fitting tribute. Your comments about our empathy, professionalism, and attention to detail will be shared with the whole team, who will greatly appreciate your feedback.

    Thank you once again for your trust and for allowing us to be part of celebrating your Mum's life. We send our warmest wishes to you and your family.
  • 5 Neal Allison 28th Apr 2026

    From the outset ( from retrieving the body ) everything was professional and done in a dignified way. The service we received as a family was second to none and made as feel like we were dealing with friends rather than a funeral company. I cannot fault the service we received and it made the whole process of sorting out the funeral plus the day itself with all the various options as straight forward and hassle free as it could possibly be. Thank you again

    Debbie Fortune replied
    Thank you so much for your kind words and for taking the time to share your experience.

    We are honoured to have been able to support you and your family during such a difficult time. Knowing that you felt cared for from the very beginning, and that our team was able to provide a professional, dignified, and personal service throughout, means a great deal to us.

    It is especially touching to hear that you felt you were dealing with friends rather than a funeral company. Building trust, offering compassionate guidance, and making the process as straightforward as possible are things we strive for every day.

    Thank you for allowing us to care for your loved one and to help you create a fitting farewell. Your comments will be shared with the entire team, who will be grateful to know they made a positive difference at such an important time.

    With our sincere thanks and best wishes to you and your family.
  • 5 Susan Curtis 27th Apr 2026

    The whole team were kind and thoughtful throughout the whole process. 

    Debbie Fortune replied
    Thank you so much for your kind review and for taking the time to share your experience.
  • 5 Paul Simons 18th Apr 2026

    Unfailing care and attention to detail. I couldn’t fault Viners 

    Debbie Fortune replied
    Thank you for taking the time to share such kind words about your experience with Viner & Sons.
  • 5 Carly Oborne 17th Apr 2026

    Cannot thank the kind and friendly staff enough for all your help and support with Richard’s funeral.  Thank you for looking after him and us x

    Debbie Fortune replied
    Thank you for your heartfelt review and for placing your trust in us during such a difficult time.
  • 5 Alison Rumble 3rd Apr 2026

    The service that we had from start to finish was exceptional. Debbie, Jamie, Carl - all excellent. Nothing was too much trouble. Must also add that Justine, one of the celebrants that they work closely with was also incredible. The perfect service. Thank you team Viners.

    Debbie Fortune replied
    Thank you so much for your wonderful review and for taking the time to share your experience.

    We are delighted to hear that you received exceptional service from start to finish. Debbie, Jamie, and Carl will be incredibly grateful for your kind words, and we will be sure to pass on your comments to them. We are also pleased to hear that Justine helped create such a meaningful and personal service, and we know she will appreciate your feedback as well.

    Supporting families during difficult times is a privilege, and it means so much to know that our team was able to provide the care, guidance, and attention you needed. Knowing that everything came together to create the perfect service for your loved one is the greatest compliment we could receive.

    Thank you again for your trust in Viner & Sons and for your heartfelt recommendation. We send our warmest wishes to you and your family.
  • 5 Chris Coombs 30th Mar 2026

    We found all at Viners to be very caring and empathetic. Their attention to detail was fantastic and the service throughout was exceptional.
    Thank you from all the family.

    Debbie Fortune replied
    Thank you for your kind words and for taking the time to share your experience.

    We are truly grateful to hear that you found our team caring and empathetic during such a difficult time. Providing compassionate support and paying close attention to every detail is something we strive for with every family we serve, so it means a great deal to know that this was reflected in your experience.

    Your comments about the exceptional service you received will be greatly appreciated by the entire team. Thank you for placing your trust in Viner & Sons and allowing us the privilege of supporting your family.

    With our warmest wishes and thanks from all of us at Viner & Sons.
  • 5 Angela Frost 21st Mar 2026

    Every team member was friendly, helpful, respectful. Thank you so much for your wonderful service.

    Debbie Fortune replied
    Thank you so much for your lovely review and for taking the time to share your experience.
  • 5 Jacky Morris 17th Mar 2026

    All staff were very helpful and supportive to both myself and my sister in every stage of the funeral

    Debbie Fortune replied
    Thank you so much for your kind words. It means a great deal to us to know that we were able to support you and your family during such a difficult time.
  • 5 Kay Saunders 2nd Mar 2026

    Everyone at Viner & Sons were so kind and helped us to enjoy mum’s end of life celebration

    Debbie Fortune replied
    Thank you for taking the time to share such kind words about your experience with Viner & Sons.
  • 5 Julie Mace 25th Feb 2026

    Absolutely amazingly caring and considerate people, could not have been any happier with their support throughout the whole experience.

    Debbie Fortune replied
    Thank you so much for your kind words. It means a great deal to us to know that we were able to support you and your family during such a difficult time
  • 5 Beryl Knight 23rd Feb 2026

    I cannot thank the staff enough for their kindness and respect as they guided us through the whole procedure from beginning to end. The whole experience was so beautifully handled by them nothing was too much trouble. It was the first funeral we as a family had had to arrange and couldn’t have chosen a better funeral director. Thank you all on e again. Beryl Knight.

    Debbie Fortune replied
    Thank you so much for your kind words and for taking the time to share your experience.

    We are truly honoured that you chose us to support your family during such an important and difficult time. Arranging a funeral for the first time can feel overwhelming, so it means a great deal to know that our team was able to guide you through every step with kindness, respect, and care.

    Your comments about the way everything was handled and that nothing was too much trouble are greatly appreciated and will mean so much to all of our staff. We are committed to providing compassionate support to every family we serve, and it is reassuring to know that this helped make the process a little easier for you.

    Thank you again for your trust and for your heartfelt recommendation. On behalf of everyone at Viner & Sons, we send our very best wishes to you and your family.
  • 5 Hazel Shewan 20th Feb 2026

    Viners saw me through every step of the way after my husband died, nothing was too much trouble. The day of the funeral went smoothly and they performed their duties with excellent care.

  • 4 Lizzie Stansfield 28th Jan 2026





    Me and my family can honestly not thank Lana, Debbie and the team at Viner & sons, from the minute we met them we knew we had picked the right funeral directors for Dad. 
    In such a heartbreaking time they really gave us some light and the day of the funeral was so well organised, Lana and everyone else really helped us through it. Even after the funeral the service continues and is outstanding from even just offering a friendly cup of tea in the shop or a phone call to see how we all are. I cannot express enough how grateful we are for all of them. Debbie, Lizzie & Harry xxx  

    Debbie Fortune replied
    Thank you so much, Debbie, Lizzie and Harry, for your incredibly kind words.

    We are truly honoured that you chose Viner & Sons to help you celebrate and remember your Dad's life. Knowing that Lana, Debbie and the team were able to provide comfort, support and guidance during such a heartbreaking time means more to us than we can say.

    It is especially touching to hear that you felt reassured from the moment you met us and that the care and support you received helped bring some light during a difficult period. We are pleased that the funeral day was organised in a way that allowed you to focus on being with your family and remembering your Dad.

    We firmly believe that our support does not end with the funeral, so it is lovely to know that the continued care, whether through a phone call, a chat, or a cup of tea, has been meaningful to you.

    Your heartfelt thanks will be shared with Lana, Debbie and the entire team, who will be deeply touched by your comments. Thank you again for placing your trust in us. We send our warmest wishes to you and your family.
  • 5 Chris Gray 24th Jan 2026

    Everything proceeded as expected, despite the Vinters Park Crematorium not meeting the same standards.

    Debbie Fortune replied
    Thank you so much for your kind words and for taking the time to share your experience.
  • 5 Janet Duggan 21st Dec 2025

    Such care and kindness from Jo and Debbie. Professional caring treatment from all personnel from the time they took Stephen into their care until the funeral and burial. Helped us through this sad sad time.. Thank you Viners.

    Debbie Fortune replied
    On behalf of all of us, thank you for your trust and for taking the time to share your experience. We send our sincere condolences and best wishes to you and your family.
  • 5 Lewis Doyle 15th Dec 2025

    The team were very accommodating, gave us time and space to make decisions, and provided us with numerous options.  Jo and Lana were superb, and we could not have asked for a better day.  Would highly recommend.

  • 5 Karl Crisp 2nd Dec 2025

    Our lovely mum Doreen passed away at the end of October. This was the first funeral the adult children in the family were to arrange and we were very unsure at a very difficult time. Viners were recommended to us by our local church. We were given an appointment promptly, the first ‘official’ task in the process. We were met by Debbie with tissues and sympathy. She walked us through every detail to be arranged, always with great advice and suggestions and no pressure. Throughout the process Debbie guided us from visiting with mum to arranging the flowers. All staff always met us with warmth and kindness. James was our director and met with us the night before to go through all the practical details ensuring we were comfortable and happy. On the day James and his team astounded us with their kindness and compassion. We were able to relax and take in the day. It was the small details that meant so much - encouraging us to really look at the flowers and take some time with the hearse when it arrived at the house, something that was so helpful for my 90 year old father in his grieving process. Throughout the funeral we felt we were in safe hands and able to fully experience the service and burial without worrying or thinking about any details. My mum was treated with the utmost respect and dignity which made the day beautiful. Thank you so much Debbie, James and the rest of the team. The family of Doreen Parks x

  • 5 Helen Havens 24th Oct 2025

    I recently lost my father and Viners took care of the funeral arrangements with compassion and professionalism throughout.
    I would thoroughly recommend this company, Debbie, who we initially saw and then Jack and his team on the funeral day.
    Thankyou to you all for making this process as stress free and dignified as possible.

  • 5 Jon Craig 15th Oct 2025

    Debbie, Jamie and the team at Viners provided an excellent service. They were easy to deal with, and very welcoming and supportive. I wouldn't hesitate to recommend them

  • 5 Linda Reardon 13th Oct 2025

    The family were treated with the greatest respect, patience and kindness by all at Viners and for that we are very grateful. 

Address
54-58 High Street
West Malling
Kent
ME19 6LU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Liz Millar 5th Jun 2026

From the bottom of my heart, I would like to thank everyone involved in organising my husband's funeral, especially Debbie, Lana, and Harry. Losing my husband has been one of the hardest experiences of my life, and from our very first meeting, you all showed such kindness, compassion, and understanding. Nothing ever felt like too much trouble, and your support helped ease the burden during such a heartbreaking time. Debbie, Lana, and Harry went above and beyond to ensure everything was exactly as we wanted it. Their warmth, patience, and genuine care meant so much to me and my family. They treated us with dignity and respect, and it was clear that they truly cared about giving my husband the beautiful farewell he deserved. The funeral was perfect—thoughtfully organised, dignified, and a wonderful tribute to a much-loved husband. Although it was an incredibly sad day, knowing everything was in such caring hands gave us comfort and peace of mind. Thank you for helping us through one of the most difficult times in our lives. I will always be grateful for the kindness and support you showed us, and I cannot recommend you highly enough.

Cheryl Davis 1st Jun 2026

The team went way beyond my expectations Debbie was so supportive and caring. Jamie led the funeral so well. All the staff were caring and compassionate and such lovely people who genuinely cared for my father and us as a family during this sad time.

Clare Vollans 26th May 2026

From the very first meeting to the final farewell, the care, compassion and professionalism shown by the funeral directors was truly outstanding. Every single detail was handled with such thoughtfulness and sensitivity, making an incredibly difficult time so much easier for our family. Nothing was ever too much trouble, and they went completely above and beyond to ensure everything was perfect. Their communication, kindness and attention to detail were exceptional throughout the entire process. We felt fully supported every step of the way and had complete confidence that our loved one was being cared for with dignity and respect. The service itself was beautifully organised and seamless, exactly as we had hoped for. We are so grateful for the genuine compassion shown to us during such an emotional time. We cannot thank them enough and would highly recommend them to anyone needing funeral arrangements handled with care, empathy and absolute professionalism.

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Update

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