Viner & Sons

468 reviews

Call 24 hours

Viner & Sons are one of the oldest independent funeral directors in the country who pride themselves on providing a personalised service to bereaved families

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54-58 High Street
West Malling
Kent
ME19 6LU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

About Us

Established in 1777, Viner & Sons are one of the oldest independent funeral directors in the country, and pride themselves on the personal service that they provide to families after the death of a loved one.

Viner & Sons are still situated in their original premises, which dates back to 1430 in West Malling, Kent.

Viner & Sons team of experienced and professional staff will advise you through every part of the funeral arrangement process. They can help you choose from a range of traditional or alternative coffins, various transport options, and memorial ideas.

Whatever your religious requirements or personal wishes, Viner & Sons can help you plan the perfect funeral for your loved one. If you have any questions, feel free to contact their offices in West Malling to find out more.

Latest Obituaries

Doreen   Parks

Doreen Parks

Jun 1944 - Oct 2025

Angela   Legge

Angela Legge

Jul 1940 - Oct 2025

Muriel   Chantler

Muriel Chantler

Nov 1928 - Oct 2025

Valerie   McDonnell

Valerie McDonnell

Mar 1934 - Oct 2025

View more

What Families Say

AI Summary

Families consistently emphasize the care and respect shown throughout the entire process, from the moment staff collected their loved one through to the funeral service itself. Many describe feeling that they were in safe hands, with staff treating their families with dignity while showing genuine compassion during an emotionally difficult time.

Communication and guidance feature prominently in what families mention. Several describe how staff took time to explain options without pressure, answered questions readily, and kept them informed at every stage. A number of reviews note that families appreciated being walked through the process step by step, which helped ease decision-making when they were struggling with grief.

On the day of the funeral, families repeatedly mention the professionalism and thoughtfulness of the team. Many note that staff were attentive to small details, that services ran smoothly, and that the dignified manner in which everything was conducted allowed families to focus on grieving rather than worrying about logistics.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 David Cruttenden 11th May 2020

    Many thanks for your help and the sensitive manner in which you arranged for my mother's funeral.

    The flowers were superb

    Thank you.


    David Cruttenden

  • 5 Alan Wright 11th May 2020

    Everything you would hope for in a funeral directors service and more. 

  • 5 Sally Osmond 5th May 2020

    Thank you so much for the care you took with David and myself as well. Thanks to Clare who helped me with the arrangements, I was so pleased with everything you did from the initial planning right up until the day. Nathan, you did David proud, thank you so much for the slow walk down the High Street so friends could pay their respects. The sun shone brightly and everything was as perfect as it could be in this sad time of Covid 19. With heartfelt thanks to you all at Viner & Sons. Sally

  • 5 Rakesh Manubhai Patel 5th May 2020

    The Viner's team was able to accommodate the family's wishes in difficult circumstances to help our loved one's soul (atma) to achieve peace in accordance with our traditions.

  • 5 Carol Curtis 5th May 2020

    Absolutely excellent, kind , caring , efficient  and made a very sad occasion special.  
    Especially in the circumstances 

    Thank you to everyone 

    Sue, Keith and Clare very special people 

  • 5 Joseph Griffin 23rd Apr 2020

    Thank you for all your kindness and consideration. A faultless service which I would highly recommend.

  • 5 David Mitchelmore 20th Apr 2020

    Viners could not have been more helpful or obliging. Despite the fact that we had a lot of requests and that this is a challenging time they went above and beyond to deliver. They were caring and considerate whilst remaining professional at all times. We were so grateful for everything they did for Mandy and for us.

  • 5 Howard Dunn 20th Apr 2020

    Viner & Sons were easy to contact and very pleasant to deal with. They gave us the confidence that all would run smoothly and it did. This firm were recommended to us and we would recommend then to others.

  • 5 Steve Hayes 18th Apr 2020

    Clare and the team we’re amazing from the moment we first visited them!

  • 5 Simon Hook 16th Apr 2020

    What a fantastic team of people, I would not hesitate to recommend this firm to deal with your loved ones.

  • 5 Richard Woodger 15th Apr 2020

    Very helpful and kind during these difficult times.  They could not have been more supportive.

  • 5 Lynne Sowa 15th Apr 2020

    So very sympathetic and understanding to our needs at this very difficult time. Ours was a very personal burial with only five mourners, but Viners ensured everything was carried out so respectively. Thank you.

  • 5 Joanne Harris 11th Apr 2020

    We cant thank chris and his team enough, at these awful times they helped us lay our mum to rest.

  • 5 Kelly Strong 9th Apr 2020

    A very friendly and professional service. Nathan at viners was very thoughtful and patient and nothing was too much trouble.
    Even In these very trying times with the impacts of covid19 Nathan went above and beyond to make our mums funeral the best it could possibly be.
    Highly recommend 

  • 5 Becky Dunn 7th Apr 2020

    The service we received from Dan at Viner and Sons was absolutely perfect! We couldn’t fault him for the outstanding work he provided, considering the circumstances at the time. Dan deserves a praise and a promotion for his service! He truly was incredible and made the day perfect for us. Always keeping us in the loop and going the extra mile to make sure everything was done how we wanted. We cannot thank Dan enough for his service! Please give him some recognition. 

  • 5 Meg Brewer 3rd Apr 2020

    Excellent service from start to finish.

  • 5 Michael James 3rd Apr 2020

    Everything went smoothly, didn't intrude unnecessarily.

  • 5 Jane Moss 3rd Apr 2020

    Handled so professionally and with compassion at a sensible price. So appreciated by me when you’re already dealing with so much when losing a loved one. 

  • 5 Rachel Taylor 3rd Apr 2020

    Very kind, approachable and professional staff who acted with sensitivity while adaptions had to be made in planning my mother’s funeral (due to Coronavirus).
    Guidance on the day was again given with compassion and respect. I would not hesitate to recommend Viners for their excellent service. 

  • 5 Robert and Jill Edwardes 7th Dec 2018

    Thank you so much for the support you gave to me and my family when my dear husband came into your care. We had never had to arrange a funeral before but the expertise and ongoing communication that we received from Dan on the days leading up to the funeral helped to ease our path and give us comfort. The service you provided was outstanding. Thank you.

Address
54-58 High Street
West Malling
Kent
ME19 6LU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications
  • SAIF Member

    Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.

    What they do

    • Inspects businesses before granting membership
    • Represents independent and family-owned funeral directors
    • Offers free, independent arbitration if something goes wrong

Latest Verified Reviews

David Cruttenden 11th May 2020

Many thanks for your help and the sensitive manner in which you arranged for my mother's funeral. The flowers were superb Thank you. David Cruttenden

Alan Wright 11th May 2020

Everything you would hope for in a funeral directors service and more. 

Sally Osmond 5th May 2020

Thank you so much for the care you took with David and myself as well. Thanks to Clare who helped me with the arrangements, I was so pleased with everything you did from the initial planning right up until the day. Nathan, you did David proud, thank you so much for the slow walk down the High Street so friends could pay their respects. The sun shone brightly and everything was as perfect as it could be in this sad time of Covid 19. With heartfelt thanks to you all at Viner & Sons. Sally

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