Jackson Family Funeral Directors

152 reviews

  • 5 Nick Hibbs 8th Aug 2020

    Excellent service. Friendly and compassionate.

  • 5 Liz Burford 5th Aug 2020

    Tracey and her team were helpful, understanding and supportive all the way through the process. 

  • 5 Siobhan Grinter 3rd Aug 2020

    Amazing people

  • 5 Cathryn Clayton 30th Jul 2020

    My father-in-law has a pre-paid funeral plan which the family knew about but didn’t know what we had to do. From the first phone call to Sarah, she made the whole process very easy. Sarah kept in touch throughout the whole process. Thank you Sarah. 

  • 5 David Schroder 25th Jul 2020

    Total professionism in every respect, highly recommended.

  • 5 Gerry Lowe 14th Jul 2020

    Couldn't have wished for better. Kind and sensitive to the situation, and the funeral service was a perfect memory for us to treasure. Thank you to all at Jackson's.

    Matthew Jackson replied
    Many thanks for your kind review Gerry. Best wishes Tracey
  • 5 Nicole Wood 11th Jul 2020


  • 5 Julie Peirce 9th Jul 2020

    Excellent service from start to finish. 5*

    Matthew Jackson replied
    Thank you. All the best. Tracey
  • 5 Julie Stanbridge 29th Jun 2020

    The word ‘family’ within “ Jackson Family Funeral Directors “  describes the feeling you have when dealing with them .   We were guided through the process at every stage including after the funeral in a helpful and compassionate way.  Nothing was too much trouble.     At the funeral the staff were discreet and respectful with an informal yet professional manner.   We, as a family can highly recommend and give our grateful thanks to everyone on their Team. Kind regards, from ‘Tom’s’ family,  Dot,  Julie & Lynn

    Matthew Jackson replied
    Thank you so much for your kind words, it means a great deal to all of us at Jacksons. With best wishes Tracey
  • 5 Greg Bowen 27th Jun 2020

    Jackson were recommended by a friend, and I'm glad I took her advice. The staff are friendly, helpful and empathic, and they were very courteous and professional at all times. I also thought Jackson were very reasonably priced, with no compromises on their quality of service. I would definitely recommend Jackson to other people looking for a funeral directors they can trust.

    Matthew Jackson replied
    Thank you Greg for your kind words, its very much appreciated and will be passed onto all of the team concerned. Best wishes, Tracey.
  • 5 Elizabeth Baron 25th Jun 2020

    Outstanding service coupled with enormous kindness, respect and flexibility.  From the minute I spoke to Sarah and discussed the particular needs for my Brother's cremation (more challenging at a time of 'social distancing') I knew I had found the right Funeral Directors for me.  Sarah and her colleague Tracey could not have done more. Nothing was too much trouble. Reverend Moore officiated at a simple moving service. This was absolutely essential in order to comply with my Brother's needs and wishes. The peace of mind this gave me and my family is impossible to quantify. To put it another way, I travelled from London to Malvern for the service because, on one of the most difficult days of my life, I knew I was in safe hands. Thank you Jackson Funeral Service for everything. I will never forget your kindness and professionalism.

    Matthew Jackson replied
    It was our pleasure Elizabeth, thank you so much for your kind comments. Regards Tracey
  • 5 Louise Murdoch 25th Jun 2020

    I can highly recommend this funeral directors, my family was so very grateful for their help and support throughout this difficult time.their attention every detail was carried out to the highest professional standards. Can't thank them enough.

  • 5 Tracey Mason 24th Jun 2020

    Very pleased with the help and service they gave us for my mums funeral will use them again in future Thank you all so much kind regards Tracey mason

    Matthew Jackson replied
    Thank you Tracey. Best wishes Tracey
  • 5 Lisa Baker 24th Jun 2020

    Caring, kind, compassionate would sum up the service we received. Sarah at Jackson's stood out at hello, and the whole team made a challenging time so much easier. I observed the teams kindness and the dignity with which they treated Anita. She would have liked them. I'd add there were no hidden fees, no attempt to upsell, no salesmen (not should there be), just a calm confidence that my sister would be taken care of, and she truly was. No funeral is a choice, we'd all love s bit longer with our loved ones, but I am at least confident I chose the right people to take care of it. Thank you x

  • 5 Nigel Molineux 20th Jun 2020

    A very professional and friendly family business. Everything carried out to our requirements. Definitely would recommend. A*

  • 5 Carol Goodwin 19th Jun 2020

    I had the very sad situation where I had two deaths in five days. Sarah has been absolutely amazing keeping me informed every step of the way. Fantastic service   Thank you all at Jackson’s but especially Sarah

  • 5 Janet Bailey 16th Jun 2020

    Very helpful and understanding at this time during covid.made it so easy Just waiting for the ashes now. Thankyou

  • 5 Louise Schuil 16th Jun 2020

    I found jackson funerals to be very warm and friendly and helpful organizing my mums funeral in very difficult times with the coronavirus.The actual funeral was perfect...from the start mum arriving in the hearse...the pall bearers looked so smart and professional and it was all done so smoothly and peacefully...it turned a very sad occasion into something really beautiful thank you

  • 5 Emmanuel Vella 16th Jun 2020

    Absolutely amazing people esp matt he made our bad time that little less harder he took such good care of our boy we will forever be grateful thankyou to you all x

  • 5 Audrey Stephens-Taylor 15th Jun 2020

    Sarah, the lady I spoke to on three occasions explained everything clearly in a sympathetic way. The company acted very quickly in collecting my dear mum from her care home. Now I just await the ashes, but I am unconcerned as everything else was deal with so smoothly.

  • 5 Howard Jones 13th Jun 2020

    Excellent from start to finish. Thank you . I'm glad I chose your company.

  • 5 Louise Brookes 7th Jun 2020

    Jackson Family Funeral Directors are an extremely professional and compassionate team. They were very helpful, reliable and trustworthy, making the funeral and associated arrangements straightforward and as stress-free as it could be, even with COVID restrictions. They also provided a celebrant for the service, who was absolutely excellent and showed great sensitivity, integrity and humility.

  • 5 Sandra Barr-Hamilton 6th Jun 2020

    A very caring and empathic service; everything that could have been done in the present circumstances was carried out, in order to help me create a very special time of remembrance and love for my dear husband, with sensitivity and respect.

  • 5 Kara Thomas 31st May 2020

    I would like to say a massive thank you to everyone at Jacksons pershore especially Matt, Laura, Sarah & Tim you are amazing you took us all under you're wing looked after mom like one of you're own, nothing was to much trouble you went out of you're way above & beyond we can never thank you enough lots of love to you all. Pops, Kara & boys xxx

  • 5 Geoffrey Thomas 24th May 2020

    All very helpful and Sarah is a star. Nothing to much trouble.