Jackson Family Funeral Directors

5 Shirley King 23rd May 2026

I met Amie at Jackson Family Funeral Directors, Malvern after the sudden death of a family friend for whom I had LPoA. I had a half completed Funeral Plan and the need to arrange a collaborative and inclusive, across 3 continents, respectful and dignified funeral within 2 weeks, as we had a long holiday booked.
Amie was beyond helpful; everything including live streaming services, Independent Celebrant choice, floral arrangements, was absolutely professional and top quality.
Thanks to Amie and her team my family friend received a very special final farewell. The relatives in both Canada and S. Africa were full of praise and said it was "perfect".
I would not hesitate to recommend Jackson Family Funerals Malvern.

5 Andrew Morris 6th May 2026

Very good support and service from Elaina throughout

5 Andrew Cook 27th Apr 2026

Rachel couldn’t have done more to make the whole experience as smooth and easy as possible. Everything was simplified and made easy. The lead up and the planning did not feel heavy thanks to the support and help from everyone at Jacksons and Rachel was always at the end of the phone to help when needed

The day itself went perfectly as planned and was a beautiful service, everyone did their job impeccably. 

Would absolutely 100% recommend. 

5 Sue Walker 24th Apr 2026

Thank you Mark Campion and Jackson Team for your care and understanding, each process you guided us through at this very difficult time. On the day all our wishes were carried out with dignity and caring. We would not hesitate recommending your services.

5 Nicola Turner 24th Apr 2026

From the first phone call to Jacksons to the final saying goodbye to Ray, the service we received was excellent. Rachele, our funeral director, was very supportive at the sad loss of a much loved partner and Dad, nothing was too much trouble.  Rachele was always on the end of a email or phone call if needed. 
We were listened too and had a funeral service which we wanted to have. 
Thank you from all of Ray’s family. 

5 Janice Lambert 20th Apr 2026

First class service from start to finish. Mark was so kind and professional but we still had a few laughs to raise the mood. The service was run so well. Could not have gone better. I would recommend Jacksons to anyone. Janice

5 Sarah Roberts 29th Mar 2026

Thank you for all your support during this difficult time. You were friendly and easy to talk. You provided excellent service and very professional. All very respectful and dignified. Thanks you Mark and colleagues. 

5 Carol Lamsdale 28th Mar 2026

Couldn’t fault it from start to finish. So professional, and respectful with so much attention to detail. 

5 Mike Burden 24th Mar 2026

Absolutely fantastic service from Rachele and Michele ( celebrant) and the crew at Malvern. So very helpful at an immensely difficult time for someone taken suddenly and way too soon. They led me and my boys through the process at our pace, and were there 24/7. All traditional processes carried out; she paiged, we carried the coffin, and utter respect to both the deceased and us. Cannot recommend them highly enough.

5 Paul Hooper 13th Mar 2026

The service provided was excellent from start to finish. Professional but friendly and approachable. Very accommodating of every request, including fitting in with our schedule. Organisation was fantastic. At all times we were allowed to make informed choices with no judgement or pressure. It felt as if every member of the team that I dealt with cared about the service they were providing. Thank you each and every one of you! 

5 Christopher Broad 9th Mar 2026

Rachele and the team from Jacksons were excellent. Rachele was so kind,thoughtful and brilliant to our family during such heartbreaking times and i/ we cant thank her enough for all she did

5 Robert McCrum 28th Feb 2026

Michelle and the entire team were excellent 

5 Sarah Bennett 27th Feb 2026

Very considerate and caring throughout and extremely efficient.

5 Carol Jones 19th Feb 2026

Rachel and the Team were very professional and extremely thoughtful throughout the whole process. We thank them very much and would highly recommend Jackson’s to anybody going through this very difficult time.
Thank you from us 

5 Ruth Thirkettle 19th Feb 2026

This is the second time we've used Jackson's Malvern and again have been bowled over by the quality and care given. Their advice and guidance was solid, their professionalism exemplary, and throughout they listened and acted on our wishes.

5 Clare Hartland-Brown 17th Feb 2026

We had superb service from Jackson Family Funeral Directors. From the moment we first made contact they were kind, compassionate and nothing was too much trouble. Sarah at the Worcester branch talked us through the process step-by-step and made sure we only had the elements we wanted to make Mum’s funeral just how she would have wanted it. As a family, we can not fault the level of care and service shown to us and to Mum. We would definitely recommend them to anyone else and when the time comes again, we will know we can rely on them to look after us again. 

5 Vanessa Sansom 16th Feb 2026

Thank you Sarah for all of your support arranging everything. Can't recommend you enough x

5 Lynne Caudery 9th Feb 2026

My sister and I were most impressed with the carefulness and efficiency with which our mothers funeral was handled. Rachele was thoughtful and considarate of our wishes and everything on the day ran very smoothly and stress free. Would highly recommend.

5 Phil Harrison 28th Jan 2026

Jackson Family Funeral Undertakers were absolutely brilliant after the passing of my Mum. Incredible attention to detail, great communication, lovely Mercedes cars (my Mum always used to say she loved having a lift in Mercedes cars!), beautiful flowers... the list goes on. For a naturally upsetting and emotional time for my family they were very supportive and professional. A special mention to Rachele who was just brilliant. Thanks Rachele and all your colleagues for everything you did for me and my family during difficult times.

5 Emma Bond 24th Jan 2026

I can not thank and recommend Jackson Family Funeral directors enough. From what was a very difficult and emotional time they guided me through everything. We had the perfect send off for my father thanks to Rachel's help and guidance throughout , so professional and sensitive , nothing was too much trouble . They helped make it completely personal and unique to my dad . The whole team on the day were amazing and organised everything . Absolutely amazing. From what you feel is an impossible situation with overwhelming emotions they helped and supported me through the whole process.

5 Andy George 22nd Jan 2026

Sadly we have had to use Jacksons more than we would have liked over the last few years, but on every occasion they have gone above and beyond in all aspects of care. More recently they conducted my mother's funeral, Mark was, as always, impecable throughout & they helped deliver a funeral that she herself would have enjoyed!

5 Gordon Burrows 19th Jan 2026

Simple and straight forward. 

5 Lea Hendley 15th Jan 2026

Exceptional service and support. Wholeheartedly recommend.

5 John Hawtin 12th Jan 2026

Organizing a funeral for a love one is a traumatic task and one I faced with sadness and sorrow. Choosing the Jackson Family was a choice I shall forever be thankful for. Sarah, from the time I walked through the door, gave me so much support, guidance and advice that turned the day into yet another fond memory of Tracey rather than a sad reflection of life, and with Pip Challenger guiding me through the service, I could not have wished for a better day. Thank you all so much.

5 Michaela Smith 10th Jan 2026

They were very professional and caring during the whole process I couldn’t ask for a better place for my grandad to have gone