Jackson Family Funeral Directors
Main home: Jackson Family Funeral Directors, Malvern
498 reviews
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5 Jane Hird 30th Jul 2022
From my first contact with Amie, l found her very helpful kind and caring . She guided us through everything we had to do very efficiently. Jennie came to see us and we got the order of service planned out . And on the day of my Dad's funeral everything went to plan and we gave him a good celebration of his life . Would recommend you all every time . Thank you
Kind regards
Jane and familyJackson Family replied
Thank you so much Jane, From Amie and all the team x -
5 Hilary Farbowski 5th Aug 2022
Jackson Family Funeral Directors made the whole process of arranging the funeral, straightforward and hassle free. Amie was immediately sympathetic and reassuring and provided the right amount of information at each stage. Her initial "welcome" when I was looking for a funeral director reassured me me that the whole service provided would be thoughtful and sensitively managed. The costs were explained and there were no hidden extras. Amie was very personable and put me in touch with an excellent celebrant who conducted a humanist funeral service at the crematorium. The whole experience was dignified and as efficient as possible.
Jackson Family replied
Thank you so much Hilary for your lovely words, it means a lot to me and all the team to here your feedback. From Amie and all here at Jackson's x -
5 Sarah Severn 29th Sep 2022
Jackson's and Sarah in particular were amazing in their support and guidance from start to finish in arranging the funeral for my daughter Daisy who died suddenly at the start of this year. From calling back out of hours in response to my first message and then collecting my daughter from the chapel of rest at the hospital, to dressing her and ensuring she kept her favourite teddy with her, right through to ensuring my daughter's ashes were left safely in the care of the cemetery - they were amazing.
Having never had to organise a funeral before I felt safe with them and was fully confident that they had our best interests at the forefront of everything they were doing. They guided us through all of the arrangements and helped us financially with knowing what could and could not be covered by the governments Child Funeral Fund, even so the amount we had to pay to them was much lower than we had expected.
Our daughters funeral was potentially what could be described as a logistical nightmare for a funeral directors with over 500 motorbike riders accompanying us and a police guard of honour being organised at the crematorium but Sarah took it all in her stride, suggested what venue would be best for what we were planning, decorated their vehicles beautifully with butterflies that my daughter would have loved and pulled off what can only be described as the the most perfect send off we could have hoped for for Daisy.
We will be forever grateful to them x
Jackson Family replied
Thank-you so much Sarah for your heartfelt words, an honor for us all here to say the least we all wish you the best for the coming months ahead. Kindest regards Sarah and all the team here at Jackson's x -
5 Claire Bridges 8th Aug 2022
Amie our funeral Director was amazing! She was efficient caring honest listened & understood. We all loved her in equal measures.
We are a family who know what we want and she delivered a funeral that was no other than the very best.
I have already asked Amie if she travels as even though we live an hour away I would only consider using Jacksons in the future.
To us a funeral is your last chance to do your very best for someone, Amie went above and beyond to deliver our wishes.
Thank you so so much we will never forget you xxxxxJackson Family replied
Thank you so much Claire, for your beautiful words it was an honor for me. All the best for the coming months ahead. From Amie and all the team here at Jackson's xxx -
5 Brian Warrington 15th Aug 2022
We found Jacksons to be very friendly and extremely professional.
Jackson Family replied
Thank you kindly Brian, From Sarah and the team -
5 Martyn Aylieff 19th Aug 2022
Jackons family funeral directors carried out my mother’s funeral there service was excellent. We would have no hesitation recommending them to anyone. Special thanks to Amie celebrant Jenny bearers Mark Emma Paula Wayne. Nothing was too much trouble.
Jackson Family replied
Thank you so much Martyn, for words it means a lot to us as a team and will always remember the bubbles. Best wishes Amie and all the team. -
5 David Cale 31st Aug 2022
We received excellent service from Jackson Family Funeral Directors
They are extremely kind, caring and helpful in every way, catering for our wishes for the funeral and ensuring we were looked after on the dayJackson Family replied
Thank you, David, for your lovely words, best wishes for the coming months ahead. From Amie and all the team at Jacksons -
5 Mike Grayer 11th Sep 2022
Mathew, Mark and Jenny advised and offered a great deal of help to plan the funeral to how my Wife wanted it to be.
I can't thank them enough for making a day I was not looking forward to become a lovely experience the family will treasure forever.
Thank you.Jackson Family replied
Your kind words mean a lot to us Thank you, Mike best wishes from team Jackson's. -
5 Alison Hill 17th Sep 2022
The care and compassion shown by Sarah at the Worcester office was outstanding. Sarah totally respected our wishes for an informal service and the funeral, although sad, was perfect for mom. Thank you.
Jackson Family replied
Thank you, Alison for your kind words Sarah -
4 Anne Curtis 24th Sep 2022
Professional, efficient and caring service.
Jackson Family replied
Thank you for your kind words, From Amie and all the team here at Jackson's -
5 Stephen Watson 30th Sep 2022
A very, caring, personal and professional service.
From the very first phone call, when our Father passed, through our first meetings, all the way to the Service itself.
I have job hesitation in recommending them to anyone who has lost a loved one.
Jackson Family replied
Thank you so much Stephen from team Jacksons -
5 Pearl Bowker 5th Sep 2022
Amie was a great support throughout, many thanks
Sheila AndertonJackson Family replied
You are more than welcome Sheila, best wishes to you all, From Amie and all at Jackson's -
5 Charmian Cawthorne 30th Jul 2022
I would like to congratulate both Sarah and Jenny, of Jackson’s family funerals, for their down to earth, professional and very human touch in carrying out such a beautiful service fitting for my husband. We could not had wished for anymore than the truly personal way we the family were carried through what could have been a daunting exercise, but all our wishes were gathered up and neatly carried through to ensure my husband and father had a superb final day.
Thankyou. -
5 Chris Weston 28th Jul 2022
calm and efficient ,really all you need at a funeral
Jackson Family replied
Thank you so much Chris, for your kind words. All the best for the coming day and weeks ahead. From Amie and all the team at Jacksons -
5 Kenneth Beecroft 25th Jul 2022
The five stars say it all, cannot fault the service in any way
Jackson Family replied
Thank you so much Ken your words are really appreciated from Amie and all the team at Jacskon's -
5 Dr. Val Chapman 7th Jul 2022
At a time of loss, even the most robust of us need to feel reassured that those we employ to take care of the necessary arrangements for our loved one will do a good job. Amie did not do a good job - she and her team did a superb job! Amie went above and beyond to ensure our needs were met and we were kept informed of all details at all times. She was compassionate and thoroughly professional. We could not have wished for a better service from Jackson Family Funerals, I cannot recommend them highly enough.
Jackson Family replied
Thank you so much Val for your lovely words it really does mean a lot to us all here at Jackson's it was a real honor for me to take care of such a well-loved lady, From Amie and all the team here at Jacksons -
5 Cheryl Rudge 26th Jul 2022
Sarah and her team were amazing , I would choose Jackson’s Funeral Directors without any hesitation. Sarah went above and beyond anything I could ever have imagined , she really gave me an outstanding service in very difficult circumstances . Sarah took any stress away from me , she just excelled at her service . Sarah gave me a very personal service which was so much appreciated at such a sad time .
All of my family who came into contact with Sarah were so complimentary of her , and wish to thank her for the care she gave to both myself and my late husband .
I feel that we really couldn’t have done this without Sarah’s exemplary service.
Her skills and compassion far outweigh any other team I have experienced .
Thank you Sarah , from the bottom of my heart
Cheryl x -
5 Simon Howells 1st Jul 2022
Such a fantastic service. from the first meeting we felt at ease with Mark he guided us through the process showing empathy at all times. Nothing was too much trouble. We would highly recommend Jackson family funeral directors.
Jackson Family replied
Thank you that means so much to us at Jacksons. -
5 Steve Curtis 30th Jun 2022
Very good
Jackson Family replied
Thank you Steve best wishes to all the family. -
5 Sarah Merriman 23rd Jun 2022
As we had had a hugely positive experience with Jacksons when our mother passed away in October 2020, we knew that when it came to taking care of our father when he passed away in May 2022, Jacksons were the only ones we could consider. Mark and Jenny Campion could not have been more sympathetic, kind and supportive, patient and thoughtful. We could not fault them. We knew that our father was in safe hands.
Jackson Family replied
Thank you for your kind words Sarah best wishes from Mark and the team from Jacksons. -
5 Mark Teague 4th Jul 2022
Everyone at Jackson's did a fantastic job and provided an excellent service in what was a difficult time. We went for an usual service that was very informal with the objective being a celebration of a life rather than mourn the loss of one.
My wife's wishes contained certain 'colourful' requests in which Sarah and her team weren't phased about and embraced every unusual condition, which we very much appreciated. They supported us with every aspect of the arrangements and especially on the day of the funeral.
We certainly would recommend Jackson's Family Funeral Directors to anyone, without hesitation. -
5 Georgina Newman 29th Jun 2022
From the moment we met Sarah everything got a bit easier! Can’t say how amazing these guys and Jenny our celebrant are. THANK YOU!!
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5 Jennifer Woodward 1st Jun 2022
Amie and her team conducted the service admirably. They were very caring and respectful at all times. They went out of their way to ensure the family’s requests were always met.
Jackson Family replied
Thank you, Jenny, for your kind words. It was a real pleasure to be able to be part of it all. Best wishes to you and David, from Amie and all the team here at Jacksons. -
5 Patricia Ditchfield 30th May 2022
It is hard to put into words appropriate enough for the respectfulness, kindness and genuine effort to please and make sure every possible aspect is considered in one of life's most difficult tasks of saying goodbye to a loved one. What a wonderful team, it is a pleasure to have used your services.
Jackson Family replied
Thank you so much Patrica, for your lovely words. It was so lovely to be able to get to know you over the weeks. Myself and all the team at Jackson wish you all the best for the weeks coming. Kind regards Amie x -
4 Tracy Bagg 1st Jun 2022
At a time when you are your most vulnerable, you need someone to help and guide, with quiet efficiency. Jackson's had that in bucketfuls. Sarah was compassionate, empathetic and so kind. The planning of mum's funeral was made so easy and on the actual day, the team that took us through were fabulous. Nothing was too much trouble and everything was taken care of, without me having to worry. I can't thank Sarah, Tim and the team enough for their support at a very sad time.