Jackson Family Funeral Directors
Main home: Jackson Family Funeral Directors, Malvern
498 reviews
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5 K. A. 5th Feb 2023
Sarah and the team made a very difficult time as easy and problem free as can be expected. I felt listened to without judgement and all my requests regarding my wife's funeral were met, even down to the celebrant a delightful lady called Anne.
Would recommend to other families without reservation. -
5 Sandra Blake 8th Mar 2023
The Jackson Family Funerals Team, spearheaded by Sarah and Mark, could not have been more helpful, courteous, attentive and prompt in their dealings to ensure Mum's travel, care at the premises, funeral and burial arrangements went smoothly. Some adaptions had to be made at a late stage in the process, but all was accommodated and a respectful service led by their lovely celebrant 'Jenny' was duly organised and reverentially performed, with the aftercare requests promptly followed up by the company.
My family and I would wholly recommend Jackson Family Funerals' professional services for anyone looking for peace of mind and a supportive team that take care of all the details, where it is so important that your family feel completely looked after at such a difficult and sad time. Thank you.
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5 Lesley Probert 5th Mar 2023
Many thanks,the walk through the town was an added touch which mum would have loved. Thanks to Amy.
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5 Yvonne Walker 3rd Mar 2023
Very professional, very dignified, lovely people!
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5 Marcia Butt 27th Feb 2023
I cannot praise the Jackson Family Funeral Directors enough.
They have been compassionate , kind, supportive, thoughtful throughout the whole process of arranging my late mother’s final journey. Very efficient and their communication throughout was excellent. Thank you all for everything Amie, Mark and the whole team 😊 -
5 Ros Hayes 20th Feb 2023
Thank you so much for making all the arrangements for Tom’s Funeral. We have been very impressed by your excellent organisation, patience in dealing with our many questions and, above all, the dignity and respect with which you referred to Tom. You made this difficult time so much easier for us -
5 Maria Brown 20th Feb 2023
A wonderful, warm and caring service was provided to myself and my family after the sad passing of my husband. My husbands funeral was beautifully arranged and was perfect in every way. We were looked after by Amie, and I can honestly say that she was professional and knowledgeable and guided us through an incredibly difficult time with care and compassion and was always available when we needed her. Everyone at Jackson Family Funeral Directors were so kind and the care given to my late husband cannot be overstated.
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5 Cathy Taylor 17th Feb 2023
Kind, attentive and efficient. Good support and queries answered promptly.
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5 Helen Hickling 13th Feb 2023
I would like to leave a review on behalf of all of the Hawkins family to say a very big Thank You to all at Jacksons Funeral Directors for their kindness and consideration following the death of Dave Hawkins.
The day of the Funeral was made so much easier by the professionalism and courtesy of the whole team.
We in particular want to thank Amie Cook who went above and beyond from the day of my Dad passing to the day of the Funeral, she was always available and nothing was to much trouble, she made everything alot easier to deal with.
Thank you from all the Hawkins Family -
5 Rachel Boon 12th Feb 2023
Thank you to the Jackson team for helping me through the most difficult time in my life. They took care of me from the moment I called, and I could not have felt any more supported.
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5 Maureen Embrey 11th Feb 2023
A superb service and I highly recommend Jackson Family Funeral Directors. The care and attention to detail and support throughout was excellent. Mark and Jenny, and all the staff, were so supportive and nothing was too much trouble. With their help we were able to put together a wonderful service for our Mum.
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5 Jeffrey Steady 5th Feb 2023
Jackson Family Funeral Directors were the perfect firm for dealing with the funeral of our dad. They were 100% professional, yet kind and sensitive too. Their approach and diligence were exactly what we needed at a time of high emotion.
Thank you to Amie and the entire team.Jackson Family replied
Thank you so much, Jeff and Martin, for allowing me to take care of Dad on his final Journey What a remarkable man. We wish you all the best for the coming days and weeks ahead. From Amie and all the team at Jacksons -
5 Janette Frame 4th Feb 2023
Amie was very kind and considerate in every way.
Prompt service throughout.
It made the whole journey a little bit easier when suffering a loss.
ThankyouJackson Family replied
Thank you so much for your kind review. It means a lot to us and all the team here at Jacksons -
5 Sue Powell 9th Feb 2023
Wonderful service from Msrk and his team. Thank you
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5 Keeley Kemp 3rd Feb 2023
Jackson's funeral service were incredible from start to finish when my Dad recently suddenly passed away.
I had never planned a funeral before and it was made so much easier by Jackson's. They explained everything in detail and conducted the service centred around my Dad.
Nothing was too much trouble and the support that was provided was amazing.
Jackson Family replied
Thank you so much Keeley; your feedback means so much to us here at Jacksons; we all wish you the best over the coming days and weeks ahead. From Amie, Matt and all the team here at Jacksons x -
5 Pat Edwards 30th Jan 2023
Amie and the Jackson team were so professional in the way they managed my husband's cremation which went very smoothly and just as my family wanted. Anne Matthew, the professional Celebrant, for our family and friends informal Gathering which followed, again responded to our every wish. They all managed as a team a friendly and intimate send-off for my husband with just the right professional touch. They were approachable and supportive throughout. Thank you so much.
Jackson Family replied
Thank you so much Pat, for your lovely words. It was a real honor to take care of Alan, and I shall wear my butterfly with pride. Kind regards from Amie and all the team and Jacksons x -
5 Graham Jordan 28th Jan 2023
I can wholeheartedly recommend Jacksons Family Funeral Directors in Malvern. Amie was wonderful, she took care of everything so well and was incredibly patient. The service we received on the day was so professional and polished. We felt looked after throughout and it left us free to concentrate on our own feelings.
Jackson Family replied
Thank you so much Graham for your kind words. It was a joint effort between us. Kindest regards from Amie and all the team at Jacksons. -
5 Andrew Robert George 20th Jan 2023
Jacksons were exceptional from start to finish in the whole process after my brother passed away. Amie & Claire in particular went above and beyond in organising the transfer of my brother's body from the hospital to Jacksons in what were some fairly difficult circumstances. Mark and Jenny were brilliant throughout also and on the day the barer party were fantastic. Overall a very strong team effort and it made an incredibly difficult time for me & my family a little bit easier.
Jackson Family replied
Thank you so much Andy for your lovely words. A team effort to say the least for a lovely man, we wish you all the best for the coming days and weeks ahead. From Amie Mark and all the team here at Jacksons. x -
5 Helen Inman 22nd Jan 2023
We cannot begin to thank the team at Jacksons enough for the genuine care and thought they have taken with us, from the very first phone call to the day itself.
Amie and the team have walked us through every step with kindness, empathy and a patience that we will always remember.
We would not hesitate to recommend Jacksons to anyone looking for a funeral director who puts the welfare of the family and loved-ones at the heart of all that they do. Thank you.Jackson Family replied
Thank you so much Helen, for your lovely words it was a real honor. Best wishes to you all from Amie and all the team here at Jackson's x -
5 Pamela Jauncey 4th Feb 2023
It is difficult to express what wonderful service we received from Jackson's. Sarah Hewlett was particularly kind, compassionate and very professional, this made our journey with the funeral arrangement stress free. Our wishes were carried out to the letter and we had a day that will stay in our memories for ever.
I would also like to thank Rachel for looking after my husband whilst he was with you. Thanking you all at Jackson's, Pam and the family. -
5 Rita Nancy Bullock 4th Feb 2023
Really very pleased ,how the day went the care the thoughtfulness .Wearing the colour we chose .Many Thanks to all staff involved .
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5 Sandra Gowen 4th Feb 2023
Sarah was lovely from start to finish her team was extremely professional at all times. Sarah was more like a friend than a funeral director
Will definitely recommend -
5 Norma Haddon 4th Feb 2023
Jacksons and Sarah were very good and caring and I would definitely recommend them.
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5 Hazel Tyrrell 24th Jan 2023
My family and I felt very supported with the services that we received from Jackson's Family Funeral Directors. We were cared for and they understood what we really needed. My late Husband would have felt the same in their care too I am sure.
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5 Michelle Crowther 23rd Jan 2023
Sarah is so sensitive and understanding; nothing was too much trouble for her. We can’t thank her enough for making a very difficult time for us, bearable. Her team on the day of mums service were also excellent. Thankyou once again for everything you did for us.
Best wishes from Martín, Michelle and all our family.