Jackson Family Funeral Directors
Main home: Jackson Family Funeral Directors, Malvern
500 reviews
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5 Karen Jenkins 5th Dec 2019
I cannot begin to tell you how very overwhelmed I was with the absolute professionalism, sympathy, support, and care Jackson’s showed us at a very difficult and upsetting time. They never put any pressure on us with our decision making, allowed us to take our time with everything. Nathan looked totally at peace when we viewed him, which is what we needed. The funeral was without complications. The celebrant they chose was wonderful. I cannot praise them highly enough. We all send our heartfelt thanks, and would totally recommend Jackson’s without hesitation. Karen x
Matthew Jackson replied
Karen, thank you for your kind words to the staff here at Jackson Family Funeral Directors. I'm glad everything went as you could of wished for. Our support for you and your family is always here. - Lee -
5 James Boys 2nd Dec 2019
I could not be happier with the service that was provided. Tracey was an absolute delight to work with and she could not have been nicer, more attentive or more professional in her approach to our requirements. On the day of the service itself she was a delight to have around and I will be forever grateful for her kindness and support.
Matthew Jackson replied
Thank you so much for your kind words,it was a privilege to have looked after your Mother and to have been able to support you at such a sad time. Have a safe trip home. Best wishes, Tracey. -
5 Tracey Howe 24th Nov 2019
Our main point of contact Lee Russell, was friendly, sympathetic and professional. He was understanding of our needs knowing a member of the family might not have been able to attend the funeral after a certain date. But thanks to Lee, she was able to attend.
The celebrant Jenny, delivered a service that mum would have liked.Matthew Jackson replied
Thank you Tracey for your kind words. It was a privilege to look after Kath and your family - Lee. -
5 LISA STAITE 23rd Nov 2019
My whole experience of Jackson family funeral directors was excellent. From my first meeting with Mark I was completely put at ease and felt that my Mum’s funeral was in safe, experienced hands. Mark was on hand at any time I called and all of the arrangements were made will full consultation throughout.
I was so pleased with how the service went, I felt that my Mum, family and friends were dealt with dignity, respect and courtesy.
I was very pleased to use an independent funeral directors as I felt I received a personal service. Thank you to Mark and his team. -
5 Carly Blair 1st Nov 2019
Mark and Sylvia have been patient and supportive through the whole sad process. Many thanks for everything.
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5 Christine Bray 30th Oct 2019
Great service and very professional on the day
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5 Linda Maguire 27th Oct 2019
We were treated with respect and empathy at all times by all the staff we came into contact with. They were efficient and dealt with any queries immediately. I have no hesitation in recommending their services.
Matthew Jackson replied
Thank you Linda for taking the time to leave a kind review.
It was a pleasure being able to assist during such a difficult time.
Many thanks Tracey -
5 Nicola Wheatley 19th Oct 2019
I would highly recommend the Jackson family funeral directors. I recently used their services to help me organise my Mum’s funeral and I was so impressed with their professionalism and help along the way in such a difficult process. The service for my mum was beautiful and wouldn’t have been possible without their help and expertise. Thankyou for everything!
Matthew Jackson replied
Thank you Nicola for your kind words and taking the time to leave a review. We're pleased that everything went according to you and your families wishes. -
5 Barbara Atkinson 16th Oct 2019
I am so sorry I did not write a review previously.
Thank you so much for such an amazing service the family were very grateful for everything you did for us.
I felt very at ease talking to you at such a difficult time and felt that you handled everything so well. We loved your Logan sunflower beautiful.
Regds Barbara Atkinson -
5 Neil Kennedy 30th Sep 2019
Preparing a funeral can be daunting but not with Jacksons. Tracy at Malvern made the process simple, dealing with all the outsourced entities that make a funeral special. I would have no hesitation in recommending this incredible funeral director.
Matthew Jackson replied
Thank you Neil for such a kind review, your words are very much appreciated by the team at Jackson's.
So pleased we where able to assist you and your family at such a difficult time .
Many thanks Tracey -
5 Laura Jaunzeme 21st Sep 2019
Amazing
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5 Samantha Gage 18th Sep 2019
I cannot thank Tracey and team enough for the kindness and support they showed to me and my sister while arranging our mums funeral. Being a funeral director myself (but in London), I was anxious about ‘handing over control’ to another company, but I needn’t have worried at all. They were happy to accommodate my various requests to do certain things myself, while helping with everything I needed them to do, maintaining the perfect balance between professional and personal the whole time - and most importantly with love, care, and attention. Jackson Family Funerals provide the best service you could possibly wish to find. Worcestershire is lucky to have such a wonderful company to help them in their hour of need.
Matthew Jackson replied
Thank you Sam for your kind words, I'm glad that we were able to help you and your sister out at such a sad time. -
5 Gail Morris 16th Sep 2019
Couldn’t of asked for better service.
Matthew Jackson replied
Thank you Gail for taking the time to leave a review, we at Jackson's appreciate your kind words.
Many thanks Tracey -
5 Elaine Pearman 9th Sep 2019
A huge thank you to Mark for his compassion, friendliness and special thanks for the way he conducted the memorial on the 6 September.
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5 Paul Smith 7th Sep 2019
really good friendly ,helpfull service
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5 Terry Hooper 6th Sep 2019
A great service from start to finish. Nothing was too much trouble. Tracey was great all the way through.
Very professional on the day.Matthew Jackson replied
Thank Terry for such kind words, very much appreciated
Many Thanks Tracey -
5 Jenny Campion 6th Sep 2019
From first contact to the funeral itself Jackson Funeral Directors were outstanding.
Extremely professional and a huge support. Mark and the Bearers were immaculate.
I cannot thank them enough. -
5 Ian Duck 2nd Sep 2019
My mum's funaral was excellent as i did not have to worry about anything. Jackson's were very good to l me. Thankyou Tracy.
Matthew Jackson replied
Thank you Ian, your comments are very much appreciated. -
5 Geoff Knight 26th Aug 2019
Lee helped us through a difficult time with his efficient and caring attitude. Definitely would use their services again,
Matthew Jackson replied
Thank you Geoff for your kind words and taking the time to leave a review. -
5 Gigi Verlander 19th Aug 2019
I would have no hesitation in recommending Tracey Meakin and the team to assist you in such a sad and emotional day. I felt very supported and everything went exactly to plan. Saying farewell to my husband was so hard, but the whole experience has left me with strength and gratitude. Thank you x
Matthew Jackson replied
Thank you Gigi, your kind comments are very much appreciated by all of us. -
5 Nancy Roberts 12th Aug 2019
At such a difficult time the respect, dignity and professionalism shown by everyone at Jacksons Family Funeral Directors was no less than outstanding. Trustworthy, reliable and honest in every aspect of the process throughout, we as a family can not recommend them highly enough. We will never be able to thank them enough for making a very difficult day very special.
Matthew Jackson replied
Thank you Nancy for your kind words and taking the time to leave a review. We're pleased that everything went according to you and your families wishes. -
5 Diana Pearce 11th Aug 2019
Thank you for your kindness and support at such a sad time in our lives. Your attention to detail was excellent and everyone we met was so very thoughtful. We will always be grateful to you for giving our darling Mum such a beautiful tribute at the end of her life. Thank you so much, from all our family.
Matthew Jackson replied
Diana thank you for your very kind words and taking the time to leave such a lovely review, we are pleased we were able to assist you and your family at such a difficult time.
Many thanks Tracey -
5 Sue Caffull 10th Aug 2019
From the moment I spoke to Tracey I knew Jacksons were the right funeral directors to help us say goodbye to mum. They were very professional and nothing was too much trouble. I never had any doubt that mum wouldn’t be looked after. The funeral went very smoothly and Jackson’s made the day more bearable. Definitely would recommend them.
Matthew Jackson replied
Sue we are so pleased we were able to assist you and your family at such a sad time. Thank you so much for taking the time to leave a kind review.
Many thanks Tracey -
5 Sally Walker 26th Jul 2019
A wonderful company with great staff who are professional yet caring and friendly and very supportive at such a difficult time. Very highly recommended.
Matthew Jackson replied
Thank you Sally for your kind words and taking the time to leave a review. -
5 Jen Hemming 12th Jul 2019
Incredible service from Jackson family, Tracey was wonderful, adapting to the needs for my husbands funeral, calming and sensitive. At the funeral everyone from Jackson's looked immaculate Tracey especially, you make think that it doesn't matter but trust me it so does. The price of the funeral was very competitive no financial manipulation of a widow and her grief. Thankyou to all involved in the care and final goodbye of my beloved husband Morris
Matthew Jackson replied
Thank you Jen for trusting us to look after your husband, your kind review is very much appreciated by all at Jackson family funerals.
Many Thanks Tracey