Jackson Family Funeral Directors

5 Gwen Best 3rd Jul 2019

I recently used the Jackson Family Funeral Directors for my husband's funeral and
they were excellent. Nothing was too much trouble for them and as I was arranging
the funeral quite quickly for a particular reason, they (particularly Mark) went above and beyond, to fulfil all my wishes. They looked after the whole family, making sure our sons were part of the service too. They made an unbearable day, a bearable special day and I can't thank them enough.

5 Sharon Gibbs 1st Jul 2019

Thank you you for all your help with my dad passing away you are all amazing people and very friendly people and Tracey you are just amazing lady

5 Penny Trevett 26th Jun 2019

From start to finish everything was perfect.  The whole experience was made pleasant by their extremely kind, helpful and friendly staff.  Thank you all so very much, we really did appreciate it.

5 Sarah Hughes 24th Jun 2019

Our family can not thank Lee enough, for all of his help and support he has given both me and my family. He did mum so proud on the day. Thank you. 

5 Janet Oliver 6th Jun 2019

We found them outstanding, especially Tracey who I feel now is a friend. 

5 Ashley Brassington 2nd Jun 2019

Lee was absolutely perfect in every aspect of the service that was provided for my fathers funeral. He was very reassuring and the day ran very smoothly thanks to his professionalism and his staff were also of an incredibly high standard. I could not recommend Jackson Funeral services highly enough as they cater for all your needs and more. Excellent service 

5 Simon Wilkinson 27th May 2019

Very caring and very efficient...I could no thave asked formore.

5 Martin West 17th May 2019

Amazing friendly ,caring , sympathetic funeral directors.
They came to collect dad within one hour of him passing away in the evening.
Tracey was superb, guiding us all through what happens next with genuine sympathy in a calm and relaxing way too help us .
Tracey was also available 24/7 to call her if we had any worries or concerns..
It made dad's funeral a real joyfull occasion .
Highly recommended.., a family run business that are genuine and not pushing you too have the most expensive service available ..
Martin .

5 Valerie Shaw 17th May 2019

I chose a direct funeral for my mum. The service was great , efficient . I knew what was happening , when and how. The staff communication was good and I was told what date cremation was on so I could remember her that day. Very pleased I chose this company and would defiantly recommend them.

5 Kimberley Joels 14th May 2019

Jackson's Family Funeral Director's provided by far the best service for my Dads funeral. As soon as I stepped foot in the Barbourne office I felt very welcome and at ease, everyone we met in the process of arranging the funeral and chapel of rest visits were amazing, I could not fault any of them. I was really pleased with Jackson's for going the extra mile for putting our minds at ease knowing my dad was being treated with dignity and a lot of care after his passing. I didn't know of this funeral director until my sister in law mentioned them, but now I would recommend them to anyone. You are treated with total respect, compassion and empathy and I cannot thank them enough for the service they have provided.

5 Karen Newson 12th May 2019

Jackson Family Funeral Directors were excellent from start to finish for my mothers funeral. They were very helpful, I felt very comfortable discussing funeral plans in their bright and welcoming office. It truly helped remember the happy times rather than the sadness we were feeling. Very impressed, highly recommend. Thank you to Mark and Jenny in particular. 

5 John Freeman 5th May 2019

I couldn't have wished for better funeral directors. Everything was handled with dignity and professionalism. I didn't have to organise anything - everything was done for me and I can't thank them enough. I would certainly recommend Jackson Family Funeral Directors to anyone with complete confidence.

5 Lulu McEvoy 3rd May 2019

We had excellent service and we really enjoyed working with Tracey who helped on advised us with everything. Nothing was too much trouble for her and we really felt confident with her services! 5 stars! As three daughters organising our mothers funeral it was great dealing with a woman! xxx Many thanks. Alice, Lulu & izzy

4 Christian Harvey 25th Apr 2019

Mat was really helpful when I first called the company, explained a lot about the process.However, I think they need to improve their communication, when I called a was advised that as the death has been investigated by the coroner that we wouldn't need to have the Drs signature on cremation certificate. When we got the invoice ,on enquiring we were charged it because no autopsy then it applied.please make this clearer on your site. Secondly communication was poor, we had to call them to find out whether they had picked up the body and after around 2-3 weeks now we have to contact them to ask had the cremation. So I would suggest improving their communication with clients

5 James Harris 12th Apr 2019

From start to finish Matt has been helpful, patient and understanding. I left the bereavement team at the hospital in an uneasy daze and went straight to Jackson Family Funeral Directors. After walking in that first day I haven't had to worry about a thing. I cannot fault their service. Due to the nature of their service I hope not to need them too soon but I would not hesitate to seek their help again. I cannot thank them enough and hope this review goes a little way in doing so.
Sincerely
James Harris

5 Ronnie Dewey 8th Apr 2019

Amazing service, I'd been refused from multiple companies in my hometown of Sheffield but Matt Jackson and his colleagues were totally amazing I was at breaking point over what to do and Matt took care of everything I shouldn't have needed to use a company 100 miles away but so glad I did. I can never thank you enough.
Many thanks,
Ronnie,Shaun and Junior Dewey

5 Robin Evans 24th Mar 2019

From start to finish Matt, Mark and their staff couldn't have been more helpful and caring. They all made a difficult time an easier one to get through. On behalf of my family, many thanks to all . I wouldn't hesitate to recommend your excellent service.

4 Kathryn Garnett 17th Mar 2019

Very kind and understanding thank you

5 David Strickland-Eales 16th Mar 2019

Very courteous and friendly service. Always on hand but never intrusive. The arrangements they made were very thorough and relieved us of extra work and stress at a crucial and emotional time. 

5 Pavan Sharma 7th Mar 2019

A true family firm with family values. They stood by me at a difficult time and I am most grateful. This is not just a business it is a vocation for them.

5 Robert Ward 7th Mar 2019

Lovely people to deal with, Mathew was so helpful, whole service was so efficient and easy at a very dad time. resonable rates too, can easily have a bespoke service to meet your needs. Thank you.

5 Marijke Vonck 5th Mar 2019

Mark from Jackson’s was superb from start to finish. We swapped from Holland House in Malvern who couldn’t give us the funeral we wanted. Mark was so good on the phone when I first approached him with my dilemma. He arranged everything with Holland’s, moved my mum that day, came to my house the following day to discuss all the arrangements, continued to be in touch regarding music and plans, organised everything brilliantly and charged £2000 less than Hollands. We appreciated his personal and professional touch, and having the same person from start to finish. Mark and Mathew looked amazing at the funeral too. Thank you for helping us give mum the best send off ever. 

5 Charlette Sollars 16th Feb 2019

Very friendly happy with the service would highly recommend can’t thank them a nuf 

3 Elaine Wainwright 14th Feb 2019

The communication has been poor.

5 Neil Davis 11th Feb 2019

Having met Matthew last year, we had no idea that we would be using his services so quickly. A difficult time was handled in the best way possible, and we were extremely pleased with the way that all of the arrangements were handled. Excellent service,BIG THANKS MATTHEW & TEAM