Jackson Family Funeral Directors
Main home: Jackson Family Funeral Directors, Malvern
498 reviews
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5 Richard John Lawrence 22nd Jan 2024
Thank you to Mark and Jackson’s for looking after our dads funeral..
Very professional, helpful and friendly at a difficult time
Thank you to everyone involved -
5 Stephanie Nixon 15th Jan 2024
Exceptional service from beginning to end.
Staff all so lovely, kind, and professional.
We had to do very little, as they walked us through everything, and matched our requirements. Their attention to detail was amazing, with little things we would never have thought off.
I couldn't recommend them more highly. Especial thanks to Amy and Rachel.
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5 Richard Fidoe 23rd Dec 2023
From the time of first contact Sara and the team have been very personable with genuine sincerity and understanding. Would thoroughly recommend.
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5 Karen Warner 22nd Dec 2023
Beautiful service. Amie was amazing, we couldn't have asked for a better send off for my Mum. Thank you Amie and all at Jacksons in Malvern.
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5 Tina Salisbury 21st Dec 2023
It was my first time of having to arrange a funeral for one of my Parents.
I’m so pleased with all my heart that we chose Jackson Family Funerals.
From the moment I rang on the morning of my dad’s passing, to the last Journey of his life, I can not thank Sarah and her family team enough. The respect they had for my dad was truly heart warming.
They made a VERY SAD TIME a bearable one.
I will be recommending them to anyone who needs a funeral being sorted.
Once agin Jackson family funeral, I can’t thank you enough.
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5 Hazel Harding 21st Dec 2023
Couldn’t ask for better
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5 Jack Hitchens 17th Dec 2023
There compassion and service was first class I highly recommend them.
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5 Carol Dudfield 16th Dec 2023
Thank you all very much in helping us at this very difficult time, your service was excellent in every way from start to finish. I would highly recommend. A special thank-you to Amy who was there for us any time night or day.
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5 Julie Watson 15th Dec 2023
They were there from the very beginning with kindness and professionalism and patience. This continued all the way through. They seemed to know exactly how it feels to be in our situation and held out to us the hand of respect.
Thank you Jacksons for helping us get through. -
5 Sharon Wharton 12th Dec 2023
Would highly recommend using jacksons as they are very good,made us feel very at ease at this very sad time and they were all fantastic on the day
Many thanks to all staff. -
5 Andy Stephens 10th Dec 2023
I cannot fault the service provided by Amie and the team at Jackson Family Funeral Directors. From my very first call, to after the funeral they have been outstanding. Nothing was too much trouble for Amie to sort and I can’t recommend them highly enough. Thank you so much for making a very sad occasion be fitting for a farewell to my brother.
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5 Rachel Potter 10th Dec 2023
Thank you we appreciated such a professional service. Your friendly, reassuring, and efficient team made a challenging time much easier.
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5 Clare Brown 9th Dec 2023
Lovely firm to work with at such a sad time, very compassionate and considerate of our needs. Jacksons also gave a great service, very discreet and efficient.
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5 Gillian Marshall 19th Nov 2023
It all went very smoothly and professionally. Amie made everything very easy, and it was remarkably stress-free.
Jackson Family replied
Thank you so much Gillian. From Amie and all the team. -
5 Janet Beech 30th Nov 2023
As well as being totally professional Amie was very supportive, helpful and friendly both with the arrangements and during the actual service.
I would thoroughly recommend this company.Jackson Family replied
Thank you so much Janet. It was a real honor for me to take off John, on his final journey from myself and all the team at Jacksons, thank you. -
5 Christina Brookes 4th Dec 2023
From the first phone call to the end of the funeral service, we felt in safe hands. Amie made us feel very reassured that our requirements for our cousin's funeral would be met; i.e. the choice of crematorium, celebrant, flowers, music, etc. All went very smoothly and respectfully on the day. The price was very fair for the services received. Thank you
Jackson Family replied
Thank you so much, Tina for your words; it means a lot to us. Wishing you all the best Amie and the team. -
5 Peter Carpenter 3rd Dec 2023
From the outset I have nothing but praise for this Company.
Tim and Mark originally attended the sudden death of my Aunt. They were both Courteous Polite and explained everything they weree going to do be for it was done.
Communication at all times both in person and via telephone and email was superb.
The Funeral service went absolutely to time and with out a fault and it was just what my aunt would have wanted.
To be honest everything was dealt with
Without question I would leave the arrangements of another loved one in the very experienced and capable hands of Mark and his team. Also Jenny the Celebrant was faultless and made everyone feel at ease. Top marks to this Company on every level you could mention.
Peter Carpenter -
5 Sue King 1st Dec 2023
From contacting them on the passing of my partner, their service was impeccable.
Both Mark and Jenny were compassionate, professional and very patient, explaining everything in detail on the whole procedure.
The service was lovely and cannot thank them enough for everything.
I would highly recommend this family concern. -
5 Jane Couthard 30th Nov 2023
🌟 🌟 🌟 🌟 🌟
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5 June Moore 27th Nov 2023
Huge thank you to Sarah for making such a difficult time easier to cope .... nothing but praises for everything from start to finish.
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5 Julie Aplin 26th Nov 2023
Thank you Jenny and Mark I couldn’t have wished for anything better. You were both lovely, kind,understanding and personal.
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5 Annmarie Plumley 24th Nov 2023
There are not enough words for me to express just how kind, caring and more importantly respectful to my brother Jacksons' family funeral service were.
We lost our brother unexpectedly but he was treated with respect & dignity from the very beginning.
My first contact with Jackson’s was Claire.
The kindness & compassion she showed not only to my brother but also to me at such an emotionally, sensitive and difficult time was the reason our family chose to use Jacksons for our brother’s funeral.
Sarah was our funeral director & I cannot express my family’s gratitude for the care & kindness she showed not only to us but my brother throughout the whole process..
Jacksons without a doubt made a very sad day bearable.
Their professionalism was exemplary throughout the whole experience.
Thank you Sarah,Claire & the whole team for everything.
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5 Sue Atterbury 17th Nov 2023
Amie was so fabulous with organising my Mums funeral. She was available at any time before and after for any questions or to just talk. The actual funeral went like clockwork and she made me feel cared for and special throughout. I would highly recommend Jackson’s funeral directors.
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5 Louise Francis 16th Nov 2023
Sarah Hewlett was absolutely brilliant - we knew exactly what we did and didn’t want and she delivered - never once suggesting or enforcing we did something different.
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5 Jane Kendrick 16th Nov 2023
As soon as we met Sarah she put myself, my daughter and son at ease when arranging my mother's funeral. As mum had left instructions this made things a lot easier and Sarah took all this on board and helped us through seamlessly. She introduced us to a lovely celebrant who worked with my daughter on the order of service and conducted the service on the day. We were very pleased at how things ran very smoothly on the day. I would highly recommend Jackson Family Funeral Directors and would not use anyone else to take care of my loved ones. Thank you all, you are highly professional with a very personal tough.