5 Deb Cambridge 21st May 2021

Absolutely wonderful team. Compassionate yet relaxed with us. Listened to our wishes, didn't judge or push us into anything. Fair prices. Sarah and Tim did Mum proud. Also the celebret Jenny was also Absolutely perfect. Highly recommended this wonderful team. Xxx

5 Sarah Mitchell 18th May 2021

At the hardest moment of our lives, Sarah and Jenny not only made it more bearable, but embraced our family with open arms and supported us with all they had every step of the way. Nothing was too much trouble, they went above and beyond for us at every opportunity. Such a personal experience. They didn’t feel like funeral directors, they felt like friends when we needed it most. Thank you so much.

5 Adele Potts 13th May 2021

jackson funeral have been brilliant, i really cannot fault them, they kept us fully informed every step of the way and the lady at the other end of the phone was a ray of sunshine. so a very big thankyou from us all. adele

5 Paula Edmonds 28th Apr 2021

After contacting several funeral directors for what was a fairly difficult remote cremation, I got through to Sarah . Empathy and customer kindness were a priority . Efficient and knowledgeable Sarah made the process sincere and easy to deal with . Fantastic care before, on the day and after . Absolutely faultless. I would say don't bother going anywhere else if you want support and efficiency. Brilliant service .

5 Yvonne Copp 23rd Apr 2021

Kind empathic people Good service with clear explanation of options

5 Amie Jones 22nd Apr 2021

We couldn't have asked for more, such a wonderful team. My nan had the most beautiful send off & they even helped with a difficult situation very professionally & were really understanding. Thank you for everything, Amie, Eric & Andrew.

5 Charles Turner 16th Apr 2021

Absolutely brilliant from start to finish, many thanks 

5 TIM BATHAM 16th Apr 2021

They coped exceptionally well with my worped sense of humor.

4 Alethea Northwood 3rd Apr 2021

Jacksons handled the funeral arrangements very well. We had personal conversations with them as well, and kept us informed as much as possible especially when the funeral had to be postponed because of a delayed post mortem. We would recommend them to anyone who needed their services.

5 Laura Coffin 1st Apr 2021

The team have been amazing throughout, especially after a sudden death of a loved one.  Very understanding, communication was great, always there if we needed anything. Couldn’t fault them. 

5 Alan Clark 19th Mar 2021

Jackson Family Funerals have just dealt wonderfully with my brother - his sudden death resulted in a number of complications that would have fazed many companies; however; Jacksons took it all in their stride and made what could have been an extraordinarily stressful time much easier. As our elder family members have lived to good ages, we've recently had to deal with a number of relatives departing in rather quick order - with rather varied service from local firms whom seemed to have their eye on what they could charge more than the service they should have provided. Jacksons are a considerable distance from our area but this didn't affect the liaison or the funeral provision, our experience of them was far superior to previous undertakers Our family preference this time - and acknowledging the present Covid restrictions - Jacksons provided a simple cremation only undertaking most efficiently and kept good friendly contact going by email and phone. I wouldn't hesitate to recommend them.

5 Graham Teesdale 14th Mar 2021

At a very emotional time the service offered by Jackson’s Funeral Directors was outstanding. They were so caring and supportive helping us with everything and we just can’t thank them enough. 

5 Deborah Wellings 13th Mar 2021

I cannot thank Sara and the whole team at Jackson Family Funerals enough! They are highly professional but also provide a very personal service which we found supportive at a very difficult time. There was regular communication to ensure that everything was arranged smoothly.  My father's funeral was everything we had hoped it would be so we would highly recommend this company.

5 Trevor Freeman 13th Mar 2021

Very friendly sympathetic family buisness.Thankyou.Makes a difference at a difficult time.

5 Adele Hewitt 12th Mar 2021

Loving and caring professional service given by this company for the cremation of our dear mum,Chris. Sarah you are such a lovely ,compassionate lady and we thank you all from the bottom of our hearts .Exceptional service and always kept me informed of the progress.Once again thankyou and God bless.

5 Caroline Reed 10th Mar 2021

Loosing my Mum & best friend during Covid lockdown was very hard for me, but Sarah from Jackson Family Funeral Directors was superb she made me feel like a friend instead of a client, listened with humility whilst I cried, & did her best to cheer me up, I told her about my Mum's relationship with my rescue Bulldogs, & even shared photo's of them, & not once did she make me feel anything other than a wonderful level of care & compassion, & because of the way they made me feel I would genuinely love to meet them one day, so Thank you for helping me through the worst time of my life, I would recommend them to anyone, they are professional & caring, Thank you!

5 Alan Hempson 12th Feb 2021

Tracey was very understanding and supportive at a really hard time for me it was really appreciated.

5 Sharon James 9th Feb 2021

Can not thank everyone at Jackson’s . From start to finish everything was perfect for my husband . It was professional  but also they were kind and warm at all times .Whenever you needed anything , anytime help was at hand during a sad time and made the process easier thank you all again 

5 Lynn Brown 7th Feb 2021

All the staff were friendly, helpful and professional what more could you ask for in your time of grief.  

5 Paul Proctor 18th Jan 2021

The service from Jackson Family Funeral Directors was exceptional. Everything was arranged for us and within all of the Covid guidelines. They remained in contact with us throughout and supported us on the day of the funeral and afterwards. They were friendly and approachable at a time when we needed it most. 

5 Linda Griffiths 14th Jan 2021

I have been to a lot of funerals but never have i had to arrange one so when i did my brothers i had the best people to help nothing was to much trouble the kindness and dignity was superb from beginning to the end they helped all the way to give him the respect he deserved .

5 Nicole Wood 11th Jul 2020

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5 Louise Murdoch 25th Jun 2020

I can highly recommend this funeral directors, my family was so very grateful for their help and support throughout this difficult time.their attention every detail was carried out to the highest professional standards. Can't thank them enough.

5 Emmanuel Vella 16th Jun 2020

Absolutely amazing people esp matt he made our bad time that little less harder he took such good care of our boy we will forever be grateful thankyou to you all x

5 Joanne Mansfield 2nd May 2020

Thank you Lee, you made it as bearable as it could be.  Always available to talk and advise.