Jackson Family Funeral Directors, Worcester

135 reviews

Independent funeral directors in Worcester, serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Richard Jones 24th Jul 2023

Everyone at Jackson's were very sympathetic and understanding of the situation. Sarah in particular was able to help us and offer advice with all aspects when planning the funeral, and kept us well informed as to what was happening. On the day of the funeral Jackson's arrived as planned, and Sarah and the team were very supportive when the reality hit us, making sure that we were OK and ready at each stage before continuing. I don't think there is anything more Jackson's could have done to have helped make what is a very difficult time pass without issue or complication - I would thoroughly recommend them.

Sharon Brooks 5th Jul 2023

They were very approachable, understanding and reassuring. Everything was explained well and dealt with kindly and efficiently by Sarah Hewlett.  

Amy Topham 5th Jul 2023

Really helped us at such a difficult time. Sarah came & checked in on us after the service to make sure we were OK & rang us the next day which I thought was really thoughtful. I was emailing her bk & forth with all diff questions as I wanted every thing perfect & wanted to keep visiting our little girl nothing was too much trouble for her. Thank you so much

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01905 950130

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

The Worcester funeral home has a private chapel of rest, private car parking and fully equipped mortuary. The home is managed by experienced funeral director Sarah Hewlett, who joined Jackson Family Funeral Directors after a career in the care sector. Her background of direct family interactions in a care environment meant her personality and drive was perfect for the funeral profession. Sarah managed the direct cremation business for the Worcester funeral directors during the pandemic, before becoming a specialist in arranging bespoke funeral requests.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Richard Jones 24th Jul 2023

    Everyone at Jackson's were very sympathetic and understanding of the situation. Sarah in particular was able to help us and offer advice with all aspects when planning the funeral, and kept us well informed as to what was happening. On the day of the funeral Jackson's arrived as planned, and Sarah and the team were very supportive when the reality hit us, making sure that we were OK and ready at each stage before continuing. I don't think there is anything more Jackson's could have done to have helped make what is a very difficult time pass without issue or complication - I would thoroughly recommend them.

  • 5 Sharon Brooks 5th Jul 2023

    They were very approachable, understanding and reassuring. Everything was explained well and dealt with kindly and efficiently by Sarah Hewlett.  

  • 5 Amy Topham 5th Jul 2023

    Really helped us at such a difficult time. Sarah came & checked in on us after the service to make sure we were OK & rang us the next day which I thought was really thoughtful. I was emailing her bk & forth with all diff questions as I wanted every thing perfect & wanted to keep visiting our little girl nothing was too much trouble for her. Thank you so much

  • 5 Lynette Cutting 5th Jul 2023

    I can't thank Sarah enough.  She helped and advised me perfectly every step of the way, at a very difficult time for us..Alongside her professionalism and efficiency was caring and understanding with an appropriate level of empathy. As a result of this, I would highly recommend this firm to you.

  • 5 Christine Rayner 21st Jun 2023

    Jackson’s were professional throughout the whole procedure of sorting out the funeral and the funeral itself went as well as can be expected under the circumstances. I would definitely recommend them. 

  • 5 Alan Fawkes 24th May 2023

    To all at jacksons.thank you very much for your services.nice friendy atmosphere and very helpful.yours alan fawkes

  • 5 Angela Rohan 15th May 2023

    Very professional, respectful and guide you through a very difficult time.

  • 5 Andrew Burston 1st May 2023

    Jackson Family Funeral Directors provided a compassionate and professional service from start to finish

  • 5 Jane Munro 19th Apr 2023

    Sarah at Jackson’s could not have been more helpful. They were calm, empathetic and respectful at a difficult time when you need help and guidance. Thank you. 

  • 5 David Allan 24th Mar 2023

    On the sad demise of my son they were considerate an helpful in every way with all I requested my sincere thanks
    D Allan 

  • 5 Shelia Handley 24th Mar 2023

    Jacksons have been a great help and provided just what i needed. Working with Sarah at Worcester was very easy and i wouldnt hesitate to recommend them.

  • 5 Allan Jones 21st Mar 2023

    Sarah and the staff at Jacksons were amazing our day ran smoothly and was better than we hoped. The celebrant Tracy Fellowes (chosen by Sarah) was brilliant and helped create a wonderful celebration of my wife Jan's life. Sarah also recommended The Bull at Fernhill heath for the wake, this was the perfect venue and everyone remarked on the food they provided. Sarah was terrific and helped ease us through a sad and difficult time. xx

  • 5 Gail Macdonald 11th Mar 2023

    Mum's funeral was perfect. All the staff at Jackson's were very professional. Sarah was amazing from the planning to the actual morning nothing was to much trouble. It was a huge weight off my shoulders knowing everything was going to be fine. Thank you so much.

  • 5 Sandra Blake 8th Mar 2023

    The Jackson Family Funerals Team, spearheaded by Sarah and Mark, could not have been more helpful, courteous, attentive and prompt in their dealings to ensure Mum's travel, care at the premises, funeral and burial arrangements went smoothly. Some adaptions had to be made at a late stage in the process, but all was accommodated and a respectful service led by their lovely celebrant 'Jenny' was duly organised and reverentially performed, with the aftercare requests promptly followed up by the company.
    My family and I would wholly recommend Jackson Family Funerals' professional services for anyone looking for peace of mind and a supportive team that take care of all the details, where it is so important that your family feel completely looked after at such a difficult and sad time. Thank you.

  • 5 Rachel Boon 12th Feb 2023

    Thank you to the Jackson team for helping me through the most difficult time in my life. They took care of me from the moment I called, and I could not have felt any more supported. 

  • 5 K. A. 5th Feb 2023

    Sarah and the team made a very difficult time as easy and problem free as can be expected. I felt listened to without judgement and all my requests regarding my wife's funeral were met, even down to the celebrant a delightful lady called Anne.

    Would recommend to other families without reservation.

  • 5 Pamela Jauncey 4th Feb 2023

    It is difficult to express what wonderful service we received from Jackson's. Sarah Hewlett was particularly kind, compassionate and very professional, this made our journey with the funeral arrangement stress free. Our wishes were carried out to the letter and we had a day that will stay in our memories for ever.

    I would also like to thank Rachel for looking after my husband whilst he was with you. Thanking you all at Jackson's, Pam and the family.

  • 5 Sandra Gowen 4th Feb 2023

    Sarah was lovely from start to finish her team was extremely professional at all times. Sarah was more like a friend than a funeral director
    Will definitely recommend

  • 5 Norma Haddon 4th Feb 2023

    Jacksons and Sarah were very good and caring and I would definitely recommend them.

  • 5 Hazel Tyrrell 24th Jan 2023

    My family and I felt very supported with the services that we received from Jackson's Family Funeral Directors. We were cared for and they understood what we really needed. My late Husband would have felt the same in their care too I am sure.

  • 5 Michelle Crowther 23rd Jan 2023

    Sarah is so sensitive and understanding; nothing was too much trouble for her. We can’t thank her enough for making a very difficult time for us, bearable. Her team on the day of mums service were also excellent. Thankyou once again for everything you did for us.
    Best wishes from Martín, Michelle and all our family. 

  • 5 Claire Wort 8th Dec 2022

    Excellent care from start to finish. Thank you. The dignity and respect you showed was lovely
    And I appreciated the fact that you team was small.

  • 5 Kirstie Weston 5th Dec 2022

    The past three weeks have been extremely difficult for my boyfriend and I, but having Sarah take care of the funeral for my boyfriend’s Dad was an absolute godsend. Sarah did everything she could to put us at ease - two young people, who had never done this before! - right from the very first phone call. She was professional, informative, and she even made us laugh along the way. A very big thank you to you, you really are amazing. 

  • 5 Darrell deBlaby 25th Nov 2022

    Sarah and her team were highly professional from planning and guiding us through all the arrangements leading up to the service and for the funeral itself. Jackson's ensured Mum's farewell was as truly a memorable, sincere and compassionate one we could have hoped for.

  • 5 Daniel Craig 22nd Nov 2022

    Very respectful.
    Good communication and helpful.

Address
54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Richard Jones 24th Jul 2023

Everyone at Jackson's were very sympathetic and understanding of the situation. Sarah in particular was able to help us and offer advice with all aspects when planning the funeral, and kept us well informed as to what was happening. On the day of the funeral Jackson's arrived as planned, and Sarah and the team were very supportive when the reality hit us, making sure that we were OK and ready at each stage before continuing. I don't think there is anything more Jackson's could have done to have helped make what is a very difficult time pass without issue or complication - I would thoroughly recommend them.

Sharon Brooks 5th Jul 2023

They were very approachable, understanding and reassuring. Everything was explained well and dealt with kindly and efficiently by Sarah Hewlett.  

Amy Topham 5th Jul 2023

Really helped us at such a difficult time. Sarah came & checked in on us after the service to make sure we were OK & rang us the next day which I thought was really thoughtful. I was emailing her bk & forth with all diff questions as I wanted every thing perfect & wanted to keep visiting our little girl nothing was too much trouble for her. Thank you so much

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Update

Prices vary by time and day of week