Jackson Family Funeral Directors, Worcester

136 reviews

Independent funeral directors in Worcester, serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Ruth Gibbs 18th Dec 2019

Lee and Sarah were caring, compassionate and very attentive to all our needs with regular communication and a first class service. Everything went perfectly and we would use and recommend your services to others. Please bring our comments to the above mentioned. Thank you very much.

Henry Crosdale 7th Dec 2019

Lee thank you and all your colleagues so much for my Auntie Rita's funeral it was just so beautiful you guy's are truly amazing every detail was perfect , I've never met such lovely people like yourselves before I would highly recommend your services again love Ann xxx

Karen Jenkins 5th Dec 2019

I cannot begin to tell you how very overwhelmed I was with the absolute professionalism, sympathy, support, and care  Jackson’s showed us at a very difficult and upsetting time. They never put any pressure on us with our decision making, allowed us to take our time with everything. Nathan looked totally at peace when we viewed him, which is what we needed. The funeral was without complications. The celebrant they chose was wonderful. I cannot praise them highly enough. We all send our heartfelt thanks, and would totally recommend Jackson’s without hesitation. Karen x

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01905 950130

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

The Worcester funeral home has a private chapel of rest, private car parking and fully equipped mortuary. The home is managed by experienced funeral director Sarah Hewlett, who joined Jackson Family Funeral Directors after a career in the care sector. Her background of direct family interactions in a care environment meant her personality and drive was perfect for the funeral profession. Sarah managed the direct cremation business for the Worcester funeral directors during the pandemic, before becoming a specialist in arranging bespoke funeral requests.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Ruth Gibbs 18th Dec 2019

    Lee and Sarah were caring, compassionate and very attentive to all our needs with regular communication and a first class service. Everything went perfectly and we would use and recommend your services to others. Please bring our comments to the above mentioned. Thank you very much.

    Matthew Jackson replied
    Thank you Ruth for your kind comments and time. I am very pleased everything went as you wished. Our after care and support continues - Lee
  • 5 Henry Crosdale 7th Dec 2019

    Lee thank you and all your colleagues so much for my Auntie Rita's funeral it was just so beautiful you guy's are truly amazing every detail was perfect , I've never met such lovely people like yourselves before I would highly recommend your services again love Ann xxx

    Matthew Jackson replied
    Ann, thank you for your time in writing this review and for your lovely words towards myself and the team. Our door is always open - Lee
  • 5 Karen Jenkins 5th Dec 2019

    I cannot begin to tell you how very overwhelmed I was with the absolute professionalism, sympathy, support, and care  Jackson’s showed us at a very difficult and upsetting time. They never put any pressure on us with our decision making, allowed us to take our time with everything. Nathan looked totally at peace when we viewed him, which is what we needed. The funeral was without complications. The celebrant they chose was wonderful. I cannot praise them highly enough. We all send our heartfelt thanks, and would totally recommend Jackson’s without hesitation. Karen x

    Matthew Jackson replied
    Karen, thank you for your kind words to the staff here at Jackson Family Funeral Directors. I'm glad everything went as you could of wished for. Our support for you and your family is always here. - Lee
  • 5 Tracey Howe 24th Nov 2019

    Our main point of contact Lee Russell, was friendly, sympathetic and professional. He was understanding of our needs knowing a member of the family might not have been able to attend the funeral after a certain date. But thanks to Lee, she was able to attend.
    The celebrant Jenny, delivered a service that mum would have liked.

    Matthew Jackson replied
    Thank you Tracey for your kind words. It was a privilege to look after Kath and your family - Lee.
  • 5 Nicola Wheatley 19th Oct 2019

    I would highly recommend the Jackson family funeral directors. I recently used their services to help me organise my Mum’s funeral and I was so impressed with their professionalism and help along the way in such a difficult process. The service for my mum was beautiful and wouldn’t have been possible without their help and expertise. Thankyou for everything!  

    Matthew Jackson replied
    Thank you Nicola for your kind words and taking the time to leave a review. We're pleased that everything went according to you and your families wishes.
  • 5 Geoff Knight 26th Aug 2019

    Lee helped us through a difficult time with his efficient and caring attitude. Definitely would use their services again,

    Matthew Jackson replied
    Thank you Geoff for your kind words and taking the time to leave a review.
  • 5 Nancy Roberts 12th Aug 2019

    At such a difficult time the respect, dignity and professionalism shown by everyone at Jacksons Family Funeral Directors was no less than outstanding. Trustworthy, reliable and honest in every aspect of the process throughout, we as a family can not recommend them highly enough. We will never be able to thank them enough for making a very difficult day very special.

    Matthew Jackson replied
    Thank you Nancy for your kind words and taking the time to leave a review. We're pleased that everything went according to you and your families wishes.
  • 5 Sarah Hughes 24th Jun 2019

    Our family can not thank Lee enough, for all of his help and support he has given both me and my family. He did mum so proud on the day. Thank you. 

    Matthew Jackson replied
    Dear Sarah, Thank you for the kind words given and taking the time to leave a review. We're pleased that everything went according to your wishes.
  • 5 Ashley Brassington 2nd Jun 2019

    Lee was absolutely perfect in every aspect of the service that was provided for my fathers funeral. He was very reassuring and the day ran very smoothly thanks to his professionalism and his staff were also of an incredibly high standard. I could not recommend Jackson Funeral services highly enough as they cater for all your needs and more. Excellent service 

    Matthew Jackson replied
    Thank you for your kind words Ashley and recommendation. We're pleased that everything went according to your wishes. Thank you taking the time to leave a review.
  • 5 Kimberley Joels 14th May 2019

    Jackson's Family Funeral Director's provided by far the best service for my Dads funeral. As soon as I stepped foot in the Barbourne office I felt very welcome and at ease, everyone we met in the process of arranging the funeral and chapel of rest visits were amazing, I could not fault any of them. I was really pleased with Jackson's for going the extra mile for putting our minds at ease knowing my dad was being treated with dignity and a lot of care after his passing. I didn't know of this funeral director until my sister in law mentioned them, but now I would recommend them to anyone. You are treated with total respect, compassion and empathy and I cannot thank them enough for the service they have provided.

    Matthew Jackson replied
    Thank you for your kind words Kimberley.

    We're pleased that everything went according to your wishes. It was our privilege to look your family as well as Dad. Thank you taking the time to leave a review.
  • 5 John Freeman 5th May 2019

    I couldn't have wished for better funeral directors. Everything was handled with dignity and professionalism. I didn't have to organise anything - everything was done for me and I can't thank them enough. I would certainly recommend Jackson Family Funeral Directors to anyone with complete confidence.

    Matthew Jackson replied
    Dear John, Thank you for your kind words and recommendation. We're pleased that everything went according to your wishes. Thank you taking the time to leave a review.

Address
54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Ruth Gibbs 18th Dec 2019

Lee and Sarah were caring, compassionate and very attentive to all our needs with regular communication and a first class service. Everything went perfectly and we would use and recommend your services to others. Please bring our comments to the above mentioned. Thank you very much.

Henry Crosdale 7th Dec 2019

Lee thank you and all your colleagues so much for my Auntie Rita's funeral it was just so beautiful you guy's are truly amazing every detail was perfect , I've never met such lovely people like yourselves before I would highly recommend your services again love Ann xxx

Karen Jenkins 5th Dec 2019

I cannot begin to tell you how very overwhelmed I was with the absolute professionalism, sympathy, support, and care  Jackson’s showed us at a very difficult and upsetting time. They never put any pressure on us with our decision making, allowed us to take our time with everything. Nathan looked totally at peace when we viewed him, which is what we needed. The funeral was without complications. The celebrant they chose was wonderful. I cannot praise them highly enough. We all send our heartfelt thanks, and would totally recommend Jackson’s without hesitation. Karen x

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