Jackson Family Funeral Directors, Worcester

165 reviews

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Independent funeral directors in Worcester, serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Alan Clark 19th Mar 2021

Jackson Family Funerals have just dealt wonderfully with my brother - his sudden death resulted in a number of complications that would have fazed many companies; however; Jacksons took it all in their stride and made what could have been an extraordinarily stressful time much easier. As our elder family members have lived to good ages, we've recently had to deal with a number of relatives departing in rather quick order - with rather varied service from local firms whom seemed to have their eye on what they could charge more than the service they should have provided. Jacksons are a considerable distance from our area but this didn't affect the liaison or the funeral provision, our experience of them was far superior to previous undertakers Our family preference this time - and acknowledging the present Covid restrictions - Jacksons provided a simple cremation only undertaking most efficiently and kept good friendly contact going by email and phone. I wouldn't hesitate to recommend them.

Graham Teesdale 14th Mar 2021

At a very emotional time the service offered by Jackson’s Funeral Directors was outstanding. They were so caring and supportive helping us with everything and we just can’t thank them enough. 

Deborah Wellings 13th Mar 2021

I cannot thank Sara and the whole team at Jackson Family Funerals enough! They are highly professional but also provide a very personal service which we found supportive at a very difficult time. There was regular communication to ensure that everything was arranged smoothly.  My father's funeral was everything we had hoped it would be so we would highly recommend this company.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

The Worcester funeral home has a private chapel of rest, private car parking and fully equipped mortuary. The home is managed by experienced funeral director Sarah Hewlett, who joined Jackson Family Funeral Directors after a career in the care sector. Her background of direct family interactions in a care environment meant her personality and drive was perfect for the funeral profession. Sarah managed the direct cremation business for the Worcester funeral directors during the pandemic, before becoming a specialist in arranging bespoke funeral requests.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Alan Clark 19th Mar 2021

    Jackson Family Funerals have just dealt wonderfully with my brother - his sudden death resulted in a number of complications that would have fazed many companies; however; Jacksons took it all in their stride and made what could have been an extraordinarily stressful time much easier.
    As our elder family members have lived to good ages, we've recently had to deal with a number of relatives departing in rather quick order - with rather varied service from local firms whom seemed to have their eye on what they could charge more than the service they should have provided.
    Jacksons are a considerable distance from our area but this didn't affect the liaison or the funeral provision, our experience of them was far superior to previous undertakers
    Our family preference this time - and acknowledging the present Covid restrictions - Jacksons provided a simple cremation only undertaking most efficiently and kept good friendly contact going by email and phone.
    I wouldn't hesitate to recommend them.

  • 5 Graham Teesdale 14th Mar 2021

    At a very emotional time the service offered by Jackson’s Funeral Directors was outstanding. They were so caring and supportive helping us with everything and we just can’t thank them enough. 

  • 5 Deborah Wellings 13th Mar 2021

    I cannot thank Sara and the whole team at Jackson Family Funerals enough! They are highly professional but also provide a very personal service which we found supportive at a very difficult time. There was regular communication to ensure that everything was arranged smoothly.  My father's funeral was everything we had hoped it would be so we would highly recommend this company.

  • 5 Trevor Freeman 13th Mar 2021

    Very friendly sympathetic family buisness.Thankyou.Makes a difference at a difficult time.

  • 5 Adele Hewitt 12th Mar 2021

    Loving and caring professional service given by this company for the cremation of our dear mum,Chris. Sarah you are such a lovely ,compassionate lady and we thank you all from the bottom of our hearts .Exceptional service and always kept me informed of the progress.Once again thankyou and God bless.

  • 5 Caroline Reed 10th Mar 2021

    Loosing my Mum & best friend during Covid lockdown was very hard for me, but Sarah from Jackson Family Funeral Directors was superb she made me feel like a friend instead of a client, listened with humility whilst I cried, & did her best to cheer me up, I told her about my Mum's relationship with my rescue Bulldogs, & even shared photo's of them, & not once did she make me feel anything other than a wonderful level of care & compassion, & because of the way they made me feel I would genuinely love to meet them one day, so Thank you for helping me through the worst time of my life, I would recommend them to anyone, they are professional & caring, Thank you!

  • 5 Alan Hempson 12th Feb 2021

    Tracey was very understanding and supportive at a really hard time for me it was really appreciated.

    Jackson Family replied
    Thank you Mr Hempson for your kind words, I was only too pleased to be able to assist you at a very sad time for you all.
    Best wishes, Tracey
  • 5 Sharon James 9th Feb 2021

    Can not thank everyone at Jackson’s . From start to finish everything was perfect for my husband . It was professional  but also they were kind and warm at all times .Whenever you needed anything , anytime help was at hand during a sad time and made the process easier thank you all again 

    Jackson Family replied
    Thank you so much Sharon for your kind words. We were honoured and priviledged to be able to help you at such a very distressing time for you all. All the best, Tracey
  • 5 Lynn Brown 7th Feb 2021

    All the staff were friendly, helpful and professional what more could you ask for in your time of grief.  

    Jackson Family replied
    Thank you so much for your kind words, it is greatly appreciated by all at Jacksons. Best Wishes, Tracey
  • 5 Paul Proctor 18th Jan 2021

    The service from Jackson Family Funeral Directors was exceptional. Everything was arranged for us and within all of the Covid guidelines. They remained in contact with us throughout and supported us on the day of the funeral and afterwards. They were friendly and approachable at a time when we needed it most. 

    Matthew Jackson replied
    Thank you so much Paul, for your very much appreciated feedback. Best Wishes Tracey and all at Jacksons.
  • 5 Linda Griffiths 14th Jan 2021

    I have been to a lot of funerals but never have i had to arrange one so when i did my brothers i had the best people to help nothing was to much trouble the kindness and dignity was superb from beginning to the end they helped all the way to give him the respect he deserved .

    Matthew Jackson replied
    Thank you so much Linda, for your kind feedback. We were only too pleased to have been able to assist you at such a sad time.

    Best Wishes, Tracey
  • 5 Nicole Wood 11th Jul 2020

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  • 5 Louise Murdoch 25th Jun 2020

    I can highly recommend this funeral directors, my family was so very grateful for their help and support throughout this difficult time.their attention every detail was carried out to the highest professional standards. Can't thank them enough.

  • 5 Emmanuel Vella 16th Jun 2020

    Absolutely amazing people esp matt he made our bad time that little less harder he took such good care of our boy we will forever be grateful thankyou to you all x

  • 5 Joanne Mansfield 2nd May 2020

    Thank you Lee, you made it as bearable as it could be.  Always available to talk and advise.  

  • 5 Kristine Melnikova 26th Apr 2020

    These funeral directors were amazing - attention to detail, their caring attitude, their efforts to carry out unusual requests in this sad time. Whether you're looking to the future or trying to organise a funeral today I can highly recommend it. 

    Matthew Jackson replied
    Thank you Kristine for your comments and review.
    Best wishes to you and your family - Lee
  • 5 Glenda Prescott 7th Apr 2020

    Jackson family funeral directors were absolutely amazing, respectful, and dealt with all aspects of the funeral arrangements I am so pleased I chose them and would highly recommend them

    Matthew Jackson replied
    Thank you Glenda for your kind words and review. We are always here. Best wishes to you and the family - Lee.
  • 5 Alan Phillips 27th Mar 2020

    Excellent service from start to finish would highly recommend at a very difficult time the help l received was first class 

    Matthew Jackson replied
    Thank you Alan for your review and kind words. It was a privilege to have been able to help you at such a difficult time. Best wishes - Lee
  • 5 Sarah Wilkes 10th Mar 2020

    This was my first time of organising a funeral and at such a difficult time, Jackson Family Funeral Directors guided me through the process with such care, patience and compassion. Special mention to Lee Russell who went above and beyond to make sure Dad’s Funeral was just perfect. 

    Matthew Jackson replied
    Thank you Sarah for your kind words. It was a pleasure & privilege to look after Graham throughout. Our service to you and the family continues, best wishes - Lee
  • 5 Keith Bromyard 10th Mar 2020

    Lee was very understanding and sympathetic in dealing with our recent very sad loss. Giving time, advice and great respect to the family and the deceased Lee and his team were excellent on the day of the funeral giving detailed tuition and assistance to close family coffin bearers.  Finally giving very good aftercare. 

    Matthew Jackson replied
    Many thanks Keith, I'm glad that we were able to help you the family at such a sad time. Our aftercare continues for you all. Best wishes - Lee
  • 5 Alison Griffin 7th Mar 2020

    From the first point of contact everything ran smoothly. We were kept fully informed of what would happen when. Staff were sympathetic and efficient.

    We have used Jacksons for both my parents funerals and their service and support has been excellent.

    Matthew Jackson replied
    Thank you Alison for your kind words and for putting your trust in Jackson Family Funeral Directors during this difficult time. Our service to you and your family continues, best wishes - Lee.
  • 5 Philip Niblett 9th Feb 2020

    Very helpful and considerate.

    Matthew Jackson replied
    Thank you for your review - Lee
  • 5 Karl Bedford 31st Jan 2020

    Jackson's gave a father a wonderful final farewell, we cannot fault the service they provided.
    Their attention to the little details was relaxing and comforting to know that everything was going to go smoothly.
    On the day we couldn't have been prouder, all who attended the service afterwards said how well Jackson's dealt with my father passing with total respect and dignity.
    We can honestly recommend them without hesitation.

    Matthew Jackson replied
    Thank you Karl for your kind words and for taking the time to leave your review. Best wishes to you and the family - Lee.
  • 5 Barbara Sumner 27th Jan 2020

    We were very pleased to have Jackson Family Funeral Directors to arrange my husbands funeral. They were professional, understanding and sympathetic through a very difficult and emotional time. They kept me well informed each step of the way, nothing was too much trouble. The day of the funeral went smoothly and, although emotional, with their help and guidance was stress free.
    Special thanks to Lee and everyone at Jackson's Family Funerals.
    I would highly recommend them.

    Matthew Jackson replied
    Barbara, thank you so much for your kind words . I'm pleased everything went as you wished and we were able to help at such a sad time - Lee.
  • 5 Jose Morris 20th Jan 2020

    Extremely pleased with the way Derek's funeral was conducted everyone concerned so helpful and caring. Everything we requested was adhered to. Jenny the celebrant so kind and thoughtful. Everyone went that extra mile, we would recommend you without hesitation. Thank you all so much.

    Matthew Jackson replied
    Hi Jose, I'm very pleased everything went as you wished. Thank you for your kind words and review, best wishes - Lee

Address
54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Alan Clark 19th Mar 2021

Jackson Family Funerals have just dealt wonderfully with my brother - his sudden death resulted in a number of complications that would have fazed many companies; however; Jacksons took it all in their stride and made what could have been an extraordinarily stressful time much easier. As our elder family members have lived to good ages, we've recently had to deal with a number of relatives departing in rather quick order - with rather varied service from local firms whom seemed to have their eye on what they could charge more than the service they should have provided. Jacksons are a considerable distance from our area but this didn't affect the liaison or the funeral provision, our experience of them was far superior to previous undertakers Our family preference this time - and acknowledging the present Covid restrictions - Jacksons provided a simple cremation only undertaking most efficiently and kept good friendly contact going by email and phone. I wouldn't hesitate to recommend them.

Graham Teesdale 14th Mar 2021

At a very emotional time the service offered by Jackson’s Funeral Directors was outstanding. They were so caring and supportive helping us with everything and we just can’t thank them enough. 

Deborah Wellings 13th Mar 2021

I cannot thank Sara and the whole team at Jackson Family Funerals enough! They are highly professional but also provide a very personal service which we found supportive at a very difficult time. There was regular communication to ensure that everything was arranged smoothly.  My father's funeral was everything we had hoped it would be so we would highly recommend this company.

Reviews
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