Jackson Family Funeral Directors, Worcester

135 reviews

Independent funeral directors in Worcester, serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Anthony Devey 22nd Nov 2022

Both Sarah and Jenny were amazing. 

Janice Bishop 5th Nov 2022

The service we received from Sarah and her team was excellent. She was very kind and helpful and made sure our dear Aunt had a respectful and dignified ceremony. We would not hesitate in recommending Jackson Family Funerals.

Aileen Haden 21st Oct 2022

Sarah at Jackson’s handled all the arrangements for my husband’s funeral with care and sensitivity and, together with the staff, made sure everything happened exactly as planned.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01905 950130

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

The Worcester funeral home has a private chapel of rest, private car parking and fully equipped mortuary. The home is managed by experienced funeral director Sarah Hewlett, who joined Jackson Family Funeral Directors after a career in the care sector. Her background of direct family interactions in a care environment meant her personality and drive was perfect for the funeral profession. Sarah managed the direct cremation business for the Worcester funeral directors during the pandemic, before becoming a specialist in arranging bespoke funeral requests.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Anthony Devey 22nd Nov 2022

    Both Sarah and Jenny were amazing. 

  • 5 Janice Bishop 5th Nov 2022

    The service we received from Sarah and her team was excellent. She was very kind and helpful and made sure our dear Aunt had a respectful and dignified ceremony. We would not hesitate in recommending
    Jackson Family Funerals.

  • 5 Aileen Haden 21st Oct 2022

    Sarah at Jackson’s handled all the arrangements for my husband’s funeral with
    care and sensitivity and, together with the staff, made sure everything happened exactly as planned.

    Jackson Family replied
    Thank you, Aileen. Your words mean a lot to us here at Jacksons's, from Sarah and the team.
  • 5 Gary Mitchell 19th Oct 2022

    Second time our family have used jacksons worcester and all the staff are absolutely fantastic providing a first class service many thanks sarah and her staff

    Jackson Family replied
    Thank you so much Gary, for your kind words, wishing you all the best for the coming days and weeks ahead. Sarah and all the team at Jackson's
  • 5 Steve Barnes 17th Oct 2022

    A very professional service, total respect for this team led by Sarah. From start to finish we could not have asked for a better funeral directors. Many thanks.

    Jackson Family replied
    Thank you, Steve, for your kind words. From Sarah and all the team.
  • 5 Sarah Severn 29th Sep 2022

    Jackson's and Sarah in particular were amazing in their support and guidance from start to finish in arranging the funeral for my daughter Daisy who died suddenly at the start of this year. From calling back out of hours in response to my first message and then collecting my daughter from the chapel of rest at the hospital, to dressing her and ensuring she kept her favourite teddy with her, right through to ensuring my daughter's ashes were left safely in the care of the cemetery - they were amazing.
    Having never had to organise a funeral before I felt safe with them and was fully confident that they had our best interests at the forefront of everything they were doing. They guided us through all of the arrangements and helped us financially with knowing what could and could not be covered by the governments Child Funeral Fund, even so the amount we had to pay to them was much lower than we had expected.
    Our daughters funeral was potentially what could be described as a logistical nightmare for a funeral directors with over 500 motorbike riders accompanying us and a police guard of honour being organised at the crematorium but Sarah took it all in her stride, suggested what venue would be best for what we were planning, decorated their vehicles beautifully with butterflies that my daughter would have loved and pulled off what can only be described as the the most perfect send off we could have hoped for for Daisy.
    We will be forever grateful to them x

    Jackson Family replied
    Thank-you so much Sarah for your heartfelt words, an honor for us all here to say the least we all wish you the best for the coming months ahead. Kindest regards Sarah and all the team here at Jackson's x
  • 5 Alison Hill 17th Sep 2022

    The care and compassion shown by Sarah at the Worcester office was outstanding.  Sarah totally respected our wishes for an informal service and the funeral, although sad, was perfect for mom.  Thank you.

    Jackson Family replied
    Thank you, Alison for your kind words Sarah
  • 5 Brian Warrington 15th Aug 2022

    We found Jacksons to be very friendly and extremely professional.

    Jackson Family replied
    Thank you kindly Brian, From Sarah and the team
  • 5 Charmian Cawthorne 30th Jul 2022

    I would like to congratulate both Sarah and Jenny, of Jackson’s family funerals, for their down to earth, professional  and very human touch in carrying out such a beautiful service fitting for my husband. We could not had wished for anymore than the truly personal way we the family were carried through what could have been a daunting exercise, but all our wishes were gathered up and neatly carried through to ensure my husband and father had a superb final day.
    Thankyou.

  • 5 Cheryl Rudge 26th Jul 2022

    Sarah and her team were amazing , I would choose Jackson’s Funeral Directors without any hesitation. Sarah went above and beyond anything I could ever have imagined , she really gave me an outstanding service in very difficult circumstances . Sarah took any stress away from me , she just excelled at her service . Sarah gave me a very personal service which was so much appreciated at such a sad time . 
    All of my family who came into contact with Sarah were so complimentary of her , and wish to thank her for the care she gave to both myself and my late husband . 
    I feel that we really couldn’t have done this without Sarah’s exemplary service. 
    Her skills and compassion far outweigh any other team I have experienced . 
    Thank you Sarah , from the bottom of my heart 
    Cheryl x 

  • 5 Mark Teague 4th Jul 2022

    Everyone at Jackson's did a fantastic job and provided an excellent service in what was a difficult time. We went for an usual service that was very informal with the objective being a celebration of a life rather than mourn the loss of one.

    My wife's wishes contained certain 'colourful' requests in which Sarah and her team weren't phased about and embraced every unusual condition, which we very much appreciated. They supported us with every aspect of the arrangements and especially on the day of the funeral.

    We certainly would recommend Jackson's Family Funeral Directors to anyone, without hesitation.

  • 5 Georgina Newman 29th Jun 2022

    From the moment we met Sarah everything got a bit easier! Can’t say how amazing these guys and Jenny our celebrant are. THANK YOU!! 

  • 4 Tracy Bagg 1st Jun 2022

    At a time when you are your most vulnerable, you need someone to help and guide, with quiet efficiency. Jackson's had that in bucketfuls. Sarah was compassionate, empathetic and so kind. The planning of mum's funeral was made so easy and on the actual day, the team that took us through were fabulous. Nothing was too much trouble and everything was taken care of, without me having to worry. I can't thank Sarah, Tim and the team enough for their support at a very sad time.

  • 5 Vickie Ravenhill 24th May 2022

    From the moment contact was made with Jackson’s they greeted us with kindness and empathy. Throughout the process nothing was to much trouble and met all our expectations and more to a very high and professional standard.  Sarah and the team were amazing paying attention to every little detail to make the the funeral the best it could be for my Aunties final farewell. As a family we cannot thank them enough and would highly recommend. 

  • 5 Nick Light 22nd May 2022

    Very professional and attentive service throughout.  Arrangements were handled with sensitivity and their costs were clearly explained and unambiguous. 

  • 5 Sally Rose 4th Apr 2022

    Sarah was very supportive and sympathetic in guiding me through the formalities, showing real patience and understanding. Thank you.

  • 5 Karl Worthington 24th Mar 2022

     Once again I have used Jacksons for my mother‘s funeral so much expertise and compassion were given to me and my family can’t fault anything Tim and Sara are exceptional 

  • 5 Suzy Strangeways 24th Mar 2022

    The family of the late Robert King, would like to express how much undivided attention, care, thoughts of sincerity, were given, especially by Sarah and everyone at Jackson Family Funeral Directors, during a very difficult time for the family.
    We would thoroughly recommend Jackson Family Funeral Directors,, no matter what the age of the person/child concerned, in your bereavement, they are totally without fault, from your first introduction, right up until the end of a truly sad occasion.

  • 4 Thomas Squire 21st Mar 2022

    Would have been Excellent score but only slight drawback was on two occasions my surname was misspelt (on initial quote and email address leading to emails going astray).
    Accuracy with such things should be a given.
    First class service otherwise!

  • 5 Gerry Lowe 18th Feb 2022

    Sarah was always helpful in making complicated arrangements, and although she was self-isolating for the event itself, Tim was able to stand in without a flaw. Everything went exactly as planned and the whole occasion was managed faultlessly.

    I would definitely recommend Jacksons.

  • 5 Carol Skeffington 30th Jan 2022

    I can’t speak more highly of them, right from Sarah coming to my home she was so lovely helpful understanding and listened to how I was feeling not pushing me into things I didn’t need, the celebrant Jenny whom they work along side with was amazing and on the day of the Funeral they were so professional they were the right fit for me I would highly recommend them. 

  • 5 Mandy Churchill 25th Jan 2022

    He was a big man. My son had to help him up which will probably scar him for life. Should have had more paull bearers. On a good note, Sarah was wonderful and helped me so much. Unfortunately, I will be using your services again.

  • 5 Carl Gibbs 6th Jan 2022

    Everything arranged beautifully and could not have been more helpful with setting everything up. Kept in contact about every detail to make sure it was what my wife would have wanted.

    Everyone said the service was perfect and my wife would have been very proud.

    Every staff member I met was professional and respectful.

    Wonderful company to enlist at the hardest time of your life.

    Wish i could leave more than 5 stars

    Jackson Family replied
    Thank you so much Carl, your kind words are very much appreciated by Sarah and all of the team at Jacksons. Best wishes, Tracey
  • 5 Michelle Parsons 24th Dec 2021

    The care and help given to me in sorting out my brothers funeral was just brilliant. Sarah made an extremely difficult time easier to cope with and I am so very grateful.

    Jackson Family replied
    Thank you so much Michelle for your kind review, it is very much appreciated by Sarah and the rest of the team. Best wishes for 2022.
  • 5 Kate Hooton 24th Dec 2021

    Sarah was amazing from start to finish and has kept us updated the whole time. 

    Jackson Family replied
    Thank you Kate, your kind words are very much appreciated by Sarah and the rest of the team at Jacksons.

Address
54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Anthony Devey 22nd Nov 2022

Both Sarah and Jenny were amazing. 

Janice Bishop 5th Nov 2022

The service we received from Sarah and her team was excellent. She was very kind and helpful and made sure our dear Aunt had a respectful and dignified ceremony. We would not hesitate in recommending Jackson Family Funerals.

Aileen Haden 21st Oct 2022

Sarah at Jackson’s handled all the arrangements for my husband’s funeral with care and sensitivity and, together with the staff, made sure everything happened exactly as planned.

Reviews
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Update

Prices vary by time and day of week