Jackson Family Funeral Directors, Worcester
Independent funeral directors in Worcester, serving bereaved families with bespoke funeral arrangements.
Funeral Services
- Traditional burial
- Simple funeral
- Traditional cremation
- Home visit
- On-site parking
- Chapel of rest
Funeral arrangements
- Home visit
- 24 hour telephone support
- On-site parking
- Chapel of rest
- Hearse
- Limousine
- Horse-drawn hearse
- Bespoke vehicle
- Coffin
- Personalised coffin
- Casket
- Headstone / Plaque
- Urn
- Memorial jewellery
- Floral tributes
- Charitable donations
- Newspaper announcement
- Online obituary
- Memorial book
- Order of service sheets
- Music
- Video tribute
- Funeral webcasting
- Catering
- Dove release
- Balloon release
- Fireworks
Types of funeral
- Traditional burial
- Simple funeral
- Traditional cremation
- Green funeral
- Direct cremation
- Burial at sea
- Non-religious funeral
- Anglican funeral
- Roman Catholic funeral
- Muslim funeral
- Jewish funeral
- Sikh funeral
- Hindu funeral
- Buddhist funeral
- Children’s funeral
Financial arrangements
- Financial advice
- Wills & probate
- Pre-paid funeral plan
Additional services
- Repatriation
- Bereavement counselling
- List of mourners
About Us
Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.
Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.
The Worcester funeral home has a private chapel of rest, private car parking and fully equipped mortuary. The home is managed by experienced funeral director Sarah Hewlett, who joined Jackson Family Funeral Directors after a career in the care sector. Her background of direct family interactions in a care environment meant her personality and drive was perfect for the funeral profession. Sarah managed the direct cremation business for the Worcester funeral directors during the pandemic, before becoming a specialist in arranging bespoke funeral requests.
Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.
Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI SummaryFamilies consistently praise the care and compassion shown by staff, particularly noting how funeral directors listen carefully to their wishes without pushing them toward unnecessary services, and how they guide families through arrangements with patience and sensitivity at an emotionally difficult time.
Many families comment extensively on how smoothly the funeral day itself went, with staff being professional, attentive and supportive throughout the service, and several mention that arrangements were explained clearly step by step beforehand so they knew what to expect.
Families often mention cost positively, either noting that prices were fair and clearly explained upfront, or expressing surprise and relief that the funeral cost less than they had anticipated, and several appreciate that staff offered honest advice about what was genuinely needed rather than encouraging unnecessary expenditure.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
Professional Standards
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NAFD Member
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
- Inspects member premises to check standards are being met
- Runs a complaints and resolution service for bereaved families
- Provides funeral training and professional qualifications
-
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
- Inspects businesses before granting membership
- Represents independent and family-owned funeral directors
- Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Carl Edwards 16th Aug 2023
They looked after every wish with empathy, cannot fault them, especially Sarah she ensured the whole process ran as smooth as possible.
Heather Stockwell 14th Aug 2023
From my first contact with Jacksons I was treated professionally and with kindness. Sarah guided us expertly through the process and always treated us with care and sensitivity. She made the whole process as smooth as it could be and always promptly answered any queries I had. On the day of the funeral Sarah was there to help support us and all the staff from Jacksons were lovely. There isn't a single thing that could have gone better and I'd like to thank Sarah and everyone at Jacksons. I can't recommend them highly enough.
Ben Homans 2nd Aug 2023
Jackson’s have been immensely supportive as a difficult time. Sarah, Claire, Matt and the team have been understanding and experts in their field along the way. Couldn’t have chose anyone better. Thank you!