Jackson Family Funeral Directors, Worcester

5 Kate Hooton 24th Dec 2021

Sarah was amazing from start to finish and has kept us updated the whole time. 

5 Yvonne Hemming 21st Dec 2021

I found Jackson funeral services excellent, I found the whole process hard of course, but the lady who looked after me from start to finish was a lady called Sarah!, She guided me step by step through the arrangements, and choices of what I wanted, I with my dear sister decided to go with a celebrant service which focuses on the person who has passed away and not it being all about religion.From meeting the lovely celebrant Jenny who wrote such lovely sentiments and got my husband off to a Tee, through some notes was terrific and did him proud on the day, I thank you so much. They were all so approachable and professional, but they felt like friends more than a business, I literally had everything taken care of even the flowers and the wake which was perfect,all of this was a great relief given the grief I am going through.so yes I would strongly recommend them,as nothing was too much trouble and for what obviously was a very upsetting day went smoothly.my sincere thanks to Sarah who was an absolute Star for me, such a lovely caring person who gave me comfort and understanding, thank you so much Sarah.

5 Jane Brooks 13th Dec 2021

From my initial contact with the staff I knew I wanted them to take care of my son after he passed away suddenly. Their care, support and understanding towards us all will stay with me. We had excellent communication with them and they were highly professional and dignified throughout, explaining each step carefully to us. I needed a lot of advice and they were very fair and honest in giving it. The funeral was as perfect as I could hope for, made possible by all the staff and the celebrant. I would recommend Jackson’s to anyone I know who may be faced with a loss, they cared for my son, myself and my family and for that I am so grateful.

5 Robert Fortune 1st Dec 2021

A very well run and friendly funeral directors, will highly recommend, very supportive in you time of sorrow.

5 Florence Harrison 1st Dec 2021

The death of my father was sudden and a shock to my mother and I. We have been advised by a neighbour to use Jackson Family Funeral Service and we were not disappointed. Sarah who is based at the Worcester branch, was kind, calm and welcoming. As we navigated our way around planning a fitting send off and the legalities that this entailed. Sarah showed us a range of different options and gave opinion of best fits based on her extensive knowledge but we did not feel pushed to choose what had been suggested. Sarah gave us time to consider and did not rush us. Sarah was respectful and treated him care and consideration while he was in the Jackson funeral’s care, we were able to see this for ourselves when we visited my dad in the chapel of rest. The day of the funeral went very well and dad was given a wonderful send off from this world into whatever may come next. Should a family member, friend or colleague need to contact a funeral directors, then we will be recommending Jacksons to them. You and your loved one are both cared for. 

5 Karl Worthington 15th Oct 2021

The whole team at Jackson’s are amazing , nothing was too much trouble when arranging family funeral 
Sarah went above and beyond her role to support the family through this very difficult time 
We had a family thank you all from the bottom of our hearts 

5 Michelle Crowther 15th Sep 2021

Sarah was just amazing from the first time we met her all the way through to dads funeral. Nothing was too much trouble for her. The kindness and compassion she showed to mum (and my brother and I) was outstanding. ‘Thankyou’ seems inadequate but it is sent with sincere gratitude for Sarah and her team. Thankyou so much. 

5 Keith Richardson 30th Aug 2021

Very impressed with all of Peggy's funeral arrangements from start to finish. Your compassion and complete professionalism was nothing less than first class. A special thanks goes to Sarah and Jenny whose visits to the family home certainly put all at ease at this sad time. Let me not forget the other members of your team who were equally very professional and impressive. On behalf of all Peggy's family, a big thank you.

5 Eileen Austin 21st Aug 2021

I would like to thank everyone for their kindness and empathy shown to me during the arrangements for my sons funeral especially Sarah she was amazing nothing was too much trouble she was very patient and understanding i would highly recommend this firm and last but not least i would just like to thank johnathan for taking my first call to jacksons he's got amazing telephone manners he made me feel that he knew my son and the sympathy he showed me i knew straightaway i wouldn't be phoning any other funeral directors to take good care of my son once again thank you all i would highly recommend jacksons funeral directors

5 Rita Peach 20th Aug 2021

Sarah and the team were excellent, friendly, approachable yet professional at all times. Having taken into account our requirements they made the experience very personal. 

5 Lindsay Grandison 19th Aug 2021

I cannot thank Sarah and the Team enough for their professionalism, efficiency and sensitivity during this exceptionally difficult time.
Their approach was highly personalised and they fulfilled every wish of both my mother and myself with enthusiasm and confidence, giving helpful recommendations and advice, and words of comfort and encouragement when needed. They so expertly facilitated the difficult logistics of preparing for a funeral for somebody who had passed in a different County. Their hard work and compassion resulted in a meaningful and stress-free preparatory experience and a beautiful and seamless service, which was greatly appreciated by all who attended. I would highly recommend Jackson Family Funeral Directors, Worcester, for anybody looking for an intimate and supportive environment to collaborate in creating a highly personalised service for their loved one.

5 Deb Cambridge 21st May 2021

Absolutely wonderful team. Compassionate yet relaxed with us. Listened to our wishes, didn't judge or push us into anything.
Fair prices.
Sarah and Tim did Mum proud. Also the celebret Jenny was also Absolutely perfect.
Highly recommended this wonderful team. Xxx

5 Sarah Mitchell 18th May 2021

At the hardest moment of our lives, Sarah and Jenny not only made it more bearable, but embraced our family with open arms and supported us with all they had every step of the way. Nothing was too much trouble, they went above and beyond for us at every opportunity. Such a personal experience. They didn’t feel like funeral directors, they felt like friends when we needed it most. Thank you so much.

5 Adele Potts 13th May 2021

jackson funeral have been brilliant, i really cannot fault them, they kept us fully informed every step of the way and the lady at the other end of the phone was a ray of sunshine. so a very big thankyou from us all. adele

5 Paula Edmonds 28th Apr 2021

After contacting several funeral directors for what was a fairly difficult remote cremation, I got through to Sarah . Empathy and customer kindness were a priority . Efficient and knowledgeable Sarah made the process sincere and easy to deal with . Fantastic care before, on the day and after . Absolutely faultless. I would say don't bother going anywhere else if you want support and efficiency. Brilliant service .

5 Yvonne Copp 23rd Apr 2021

Kind empathic people
Good service with clear explanation of options

5 Amie Jones 22nd Apr 2021

We couldn't have asked for more, such a wonderful team.
My nan had the most beautiful send off & they even helped with a difficult situation very professionally & were really understanding.
Thank you for everything,

Amie, Eric & Andrew.

5 Charles Turner 16th Apr 2021

Absolutely brilliant from start to finish, many thanks 

5 TIM BATHAM 16th Apr 2021

They coped exceptionally well with my worped sense of humor.

4 Alethea Northwood 3rd Apr 2021

Jacksons handled the funeral arrangements very well. We had personal conversations with them as well, and kept us informed as much as possible especially when the funeral had to be postponed because of a delayed post mortem. We would recommend them to anyone who needed their services.

5 Laura Coffin 1st Apr 2021

The team have been amazing throughout, especially after a sudden death of a loved one. 
Very understanding, communication was great, always there if we needed anything. Couldn’t fault them. 

5 Alan Clark 19th Mar 2021

Jackson Family Funerals have just dealt wonderfully with my brother - his sudden death resulted in a number of complications that would have fazed many companies; however; Jacksons took it all in their stride and made what could have been an extraordinarily stressful time much easier.
As our elder family members have lived to good ages, we've recently had to deal with a number of relatives departing in rather quick order - with rather varied service from local firms whom seemed to have their eye on what they could charge more than the service they should have provided.
Jacksons are a considerable distance from our area but this didn't affect the liaison or the funeral provision, our experience of them was far superior to previous undertakers
Our family preference this time - and acknowledging the present Covid restrictions - Jacksons provided a simple cremation only undertaking most efficiently and kept good friendly contact going by email and phone.
I wouldn't hesitate to recommend them.

5 Graham Teesdale 14th Mar 2021

At a very emotional time the service offered by Jackson’s Funeral Directors was outstanding. They were so caring and supportive helping us with everything and we just can’t thank them enough. 

5 Deborah Wellings 13th Mar 2021

I cannot thank Sara and the whole team at Jackson Family Funerals enough! They are highly professional but also provide a very personal service which we found supportive at a very difficult time. There was regular communication to ensure that everything was arranged smoothly.  My father's funeral was everything we had hoped it would be so we would highly recommend this company.

5 Trevor Freeman 13th Mar 2021

Very friendly sympathetic family buisness.Thankyou.Makes a difference at a difficult time.