Chapmans & Thornalley Funeral Services

96 reviews

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Independent family funeral directors in Swaffham serving bereaved families throughout Norfolk with dedication and pride.

Latest Verified Reviews

Alison Fenton 24th Jan 2022

Superb service by everyone involved… recommend them to anyone

Jennie Inns 21st Dec 2021

I never felt there was any pressure. I was treated with care and respect from Peter with his calming way.

Paul Catterwell 17th Dec 2021

Keeping the family tradition alive, Peter and the team treated us with the respect, patience, friendliness and professionalism, making a terrible time just that little bit easier. Thank you from the Catterwell family

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
Lynn Rd
Swaffham
Norfolk
PE37 7AY

About Us

Chapmans & Thornalley Funeral Services are an independent funeral director in Swaffham, Norfolk. In June 2016, Thornalley Funeral Services Ltd purchased Chapmans Funeral Services, and renamed it Chapmans & Thornalley Funeral Services, providing the community in Swaffham with the high level of care and compassion that bereaved families have come to expect from the company.

The team of experienced, considerate staff are proud to care for you, and to guide you through each step of arranging the funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff at Chapmans & Thornalley Funeral Services, Swaffham, are held to the very highest standards of conduct.

Whether your loved one wanted an elaborate funeral, or a simple send-off, Thornalley in Swaffham will make sure that you receive the very best of care. From traditional religious funerals to contemporary celebrations of life, Chapmans & Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Chapmans & Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.

Chapmans & Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.

Call Chapmans & Thornalley Funeral Services in Swaffham now to begin making the perfect funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Alison Fenton 24th Jan 2022

    Superb service by everyone involved… recommend them to anyone

  • 5 Jennie Inns 21st Dec 2021

    I never felt there was any pressure. I was treated with care and respect from Peter with his calming way.

  • 5 Paul Catterwell 17th Dec 2021

    Keeping the family tradition alive, Peter and the team treated us with the respect, patience, friendliness and professionalism, making a terrible time just that little bit easier. Thank you from the Catterwell family

  • 5 Lorraine Allen 17th Dec 2021

    Wonderful, friendly 1st class service from start to finish. Always making sure we were happy with everything every step of the way. Thankyou for making a difficult time so much more easier. 

  • 5 Dora Long 12th Dec 2021

    From start to finish the service we received was very professional and caring. It exceeded our expectations and made a difficult time easier. Thank you. 

  • 5 Gerald Gray 11th Dec 2021

    A very caring and professional company,they guide you through the bereavement process wonderfully.

  • 5 Jayne Smith 5th Dec 2021

    From the first telephone call to the day of the funeral we were kept fully updated and always treated with care and compassion. Nothing was too much trouble. Questions and concerns were answered quickly. Would definitely recommend Chapmans and Thornalley.

  • 5 Sandra Anstey 28th Nov 2021

    I can't thank all the staff at Chapmans enough. The kindness, empathy and service was outstanding.

  • 5 Lynda Tan 22nd Nov 2021

    Very professional all the way through. They liaised with others involved in the service, taking pressure off of the family. I would not hesitate to recommend their service to others.

  • 5 Pat Lester 18th Nov 2021

    I would not have been able to sort everything without the kindness of Nichola and Peter. From the first phone call to Nichola who was very calming and helpful to Peter who helped get me through the arrangements. Two very nice people.

  • 5 Linda Wagstaff 12th Nov 2021

    All carried out very professionally. No problem at all.

  • 5 June Cunningham 9th Nov 2021

    Very helpful. Would recommend to everyone.

  • 5 Valerie Parr 7th Nov 2021

    I was very happy with the service and consideration that I received and would be happy to recommend Chapmans & Thornalley Funeral Services

  • 5 Philip Palmer 6th Nov 2021

    This was such a hard time for me as Kim left us so suddenly without warning we had never discussed funeral arrangements and from the first phone call I made to Nichola she was amazing she didn’t rush me on anything and was so helpful and understanding of how I felt at this painful time. 

  • 5 Nicholas Robinson 4th Nov 2021

    Courteous, responsive & helpful

  • 5 Richard Jenney 21st Oct 2021

    Sensitive service with a willingness to accommodate our requests for the funeral. All very well organised and the day went as planned - with the minimum of fuss. Made a difficult day easier.

  • 5 Cheryl Morrison 30th Sep 2021

    Heartfelt thanks to all at Chapmans & Thornalley for their professionalism and caring manner when dealing with Mum’s Funeral Service. Trying to arrange it from South Africa was made simple by their lovely staff. I am most grateful for this. Thank you. Cheryl Morrison 

  • 5 Joanna Helstern 5th Sep 2021

    We have been so impressed with the service provided. All involved couldn't be more helpful and considerate of our feelings and whatever we asked for they made happen. Everything was just perfect for our father on the day of his funeral.

  • 5 Ann Pitt 3rd Sep 2021

    Their services were carried out in friendly and professional manner ,and we were contacted on every step,I would not hesitate to recommend them .

  • 5 Joanne Bradbury 23rd Aug 2021

    Very impressed with their service, guided me through everything I needed to do and made the whole process much easier to deal with. On the day treated my late father with dignity and respect, Peter has such a calming manner and we felt looked after at all times.

  • 5 Danniella Downer 23rd Aug 2021

    Lovely service.

  • 5 Patrick Littlehales 15th Aug 2021

    All went very smoothly thanks

  • 5 Tara Larkin 9th Aug 2021

    Such a professional, friendly, supportive and respectful funeral directors. Thank you. 

  • 5 Stephen Pitkethly 9th Aug 2021

    Professional and sensitive in every way. Thank you.

  • 4 Robert Pruden 9th Aug 2021

    Very kind , helpful and supportive at all times, thank you.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more: How to arrange a funeral

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more: What are disbursements

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more: Help with funeral costs

Address
Lynn Rd
Swaffham
Norfolk
PE37 7AY

Latest Verified Reviews

Alison Fenton 24th Jan 2022

Superb service by everyone involved… recommend them to anyone

Jennie Inns 21st Dec 2021

I never felt there was any pressure. I was treated with care and respect from Peter with his calming way.

Paul Catterwell 17th Dec 2021

Keeping the family tradition alive, Peter and the team treated us with the respect, patience, friendliness and professionalism, making a terrible time just that little bit easier. Thank you from the Catterwell family

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