Thornalley Funeral Services, Swaffham

5 John & Kevin Mills 7th May 2023

Made a difficult time easier, the staff were all very kind and professional,nothing was to much trouble,would highly recommend.

5 Dave Harris 29th Apr 2023

From my initial contact to the service, Thornalley's were first class. Always available to help you with any questions, worries.
Thank You

5 Diane Harrison 6th Apr 2023

Thornalleys were absolutely brilliant from start to finish. Guided me through everything. Kept me informed every step of the arrangements. Can't fault them and would definitely recommend.

5 Vicky Nicholls 25th Mar 2023

Well what can I say nicola was fantastic her kindness thoughtful Ness empthy she was amazing 👏 to my family and me made things seem so much easier threw sad times I can't thank her enough and my family can't either she did Michael so pround if he'd been here he would of definitely agreed thank you so much nicola take care xxx

5 Pauline Raftry 23rd Mar 2023

From beginning to end I could not fault anything. I was treated very respectfully,and kept informed about the process and plans for the funeral. The funeral itself was wonderful and all went very smoothly. I would highly recommend Thornalley funeral services to anyone

5 David & Gill Ruggles 17th Mar 2023

We were dealt with in a very professional and caring manner. Could not fault the staff and would not hesitate to recommend you to others.

5 Rosalind Dye 12th Mar 2023

Peter and Nicola have helped me through the terrible time of losing my husband. They are so kind ,caring and supportive. The funeral service went to plan.I would definitely recommend them.

5 Madeline Rodgers 10th Mar 2023

Outstanding services provided by Thornalley Funeral Services. The empathy and respect shown to our family, nothing was too much trouble. We were supported throughout the whole process with kindness and understanding. I can't recommended them highly enough for all they do, always prepared to go above and beyond. AAA+++ Thanks for everything.

5 Rosemary Reynolds 6th Mar 2023

Thornalley were everything you could expect from a funeral director .
At the end of a telephone when we needed them to answer questions , etc.,
I can highly recommend them .

5 Paul Mitchell 2nd Mar 2023

They are a professional team in all ways.

5 Steve Jones 27th Feb 2023

Absolutely brilliant, nothing to much,really helpful through a tough time

5 Shirley Thurlow 26th Feb 2023

Very good and efficient. Would recommend 

5 Linda Goodwin 17th Feb 2023

I found at this very difficult time of losing my brother John all the staff at Thornalley funeral services were all very professional Nicola Peter & Dean they all looked after myself & all my family keeping me informed at all times by phone & emails always happy to help me & answering any questions I had helping me with what to do next making sure that we were informed with what was happening each step of the way as we live in Brighton & could not pop in when there was a query they were always at the end of the phone & always asking if there was anything we needed and respected all our wishes and I knew that John was in safe hands & they gave John a lovely send off thank you Nicola Peter & Dean 

5 Juliet Kerr 12th Feb 2023

Would just like to say a huge thank you for making a very difficult time, that much easier by offering such a supportive and personal service in every way possible.
With deepest appreciation,
Jonathan,Juliet and Ed

5 Melanie Armstrong 5th Feb 2023

The arrangements were made in an appropriate, professional and business-like manner. Peter and Nicola were excellent communicators as well as being supportive and enabling me to keep on track with the timetable of tasks. The Order of Service was produced beautifully by Chris. The service was exceptional; the celebrant, Nicole, had taken the memories of our loved one, weaving these into a poignant, empathetic, flowing delivery, supported by her unobtrusive operation of the supporting technology. A big thank-you to everyone involved.

5 Debbie Hogbin 2nd Feb 2023

Very happy and very kind 

5 Sue Baldry 2nd Feb 2023

A kind friendly, caring company. Staff are lovely and helpful. Nothing is too much trouble. Excellent service and great communication with no worries as everything taken care of. They made everything flow with ease at such a difficult time. Thanks

5 Talitha Smith 30th Jan 2023

Both Nichola and Peter at Thornalley have been fantastic from first enquiry to the day of the funeral itself. From the sensitive handling of my initial call, to making it easy for me to go through the list of decisions to make, to answering any questions however small and always being available on the phone, to the very professional and gentle handling of my mum on the day of the funeral with carrying her into the chapel and touching base with me re next steps. Don't know why you'd contact anyone else in the West Norfolk area, I didn't need to.

5 Natasha Lawrence 27th Jan 2023

Above and beyond, thank you so much

5 Jan Somerville 27th Jan 2023

So kind and caring. They take care of every little detail at a very stressful time.

5 Gillian Wright 23rd Jan 2023

They looked after mum and us very well, very pleased with their service

5 David Gunner 21st Jan 2023

Peter and the team at thornalleys were with us every step of the way to make a difficult time less stressful.
They were kind and informative,enabling us to shape the memorial we wanted by helping with options and making them happen for us.
In an emotional and difficult time for a family,they enabled us to grieve and not be stressed with the arrangements.

5 Evelyn Baker 12th Jan 2023

I will forever be grateful to Thornalley Funeral Service for their upmost care in arranging my husband’s funeral.
Everything was handled with so much kindness.
Special thanks to Peter for advice and kindness in a very stressful time

Patricia Baker
Pentney

5 Emma Brancham 9th Jan 2023

No words can express how sincerely grateful we are for your kindness and respect while Richard was resting with you. Peter and nicola, you are truly angels. Your compassion and empathy helped me through such a hard hard time. Every request was heard and acted upon with respect and dignity. I can't thank you both and the team enough.

4 Francis Munford 24th Dec 2022

helpful and pleasant with very professional service