Thornalley Funeral Services, Swaffham

5 Chris Miller 20th Dec 2022

Caring and sensitive treatment, and we were kept informed throughout the whole process.

5 Paul MIller 15th Dec 2022

Peter have carried out every part of my dad’s funeral and his compassion and kindness towards myself and my family was second to none. Every detail was carried out beyond any of our expectations. I would recommend Peter for anyone that finds themselves in our situation. Many thanks to all the staff complete professionals. 

5 Wendy Bensley 12th Dec 2022

At a very difficult time I could not fault Thornalley everything was organised so very well and they covered everything.I had nothing to worry about and they were also very professional and  kind, caring and compassionate. 

5 Julia Stanbridge 10th Dec 2022

Thank you so much for your kind services you gave for our Dad,Grandad and Great Grandad,John Michael Stanbridge's funeral

5 Suzie Grimshaw 5th Dec 2022

I really do not know where to start with leaving this review.  
Thornalley Funeral Service in Swaffham were above being professional. Funeral days are never what you look forward to and nor are they enjoyable, but due to the way Thornalley handled the setting up of the arrangements  all went so well and I sincerely felt with very little help from us.  

On the day itself I can only explain it as their presence was very quiet and therefore assured you that all was in hand.

I would recommend them wholeheartedly for a stress free and respectful service at a very upsetting time.  I can’t thank them enough

5 Barry Yorke 3rd Dec 2022

We as a family found them very professional in all areas. 
Very kind and understanding in our time of sorrow. 
They went above and beyond in caring for our loss and the care for us through this time. 

5 Vic Blake 2nd Dec 2022

A very kind and understanding approach at all times

5 Steve Beresford 28th Nov 2022

Completely professional service from Peter and Nichola, would highly recommend. 

5 Graham Eastwell 7th Nov 2022

Very professional service, nothing was too much trouble.

5 James Foster 6th Nov 2022

Thanks to Peter, Nichola and the team for putting together a lovely service for Caroline last week. Extremely gentle, thoughtful people. Would thoroughly recommend them.

5 Tracie Murphy 1st Nov 2022

Thornalley were wonderful
, they took care of my husband terry with love , respect and dignity, and also myself , his funeral was everything I wanted it to be for him , I cannot thank them enough , Nicola is a wonderful lady as are all the lovely people there , I would highly recommend thornalley to take care of the ones we loved the most and have sadly lost . 

5 Josephine Coote-Gray 24th Oct 2022

We moved to Norfolk just 2 yrs ago to begin to start our retirement. My husband was a fit, healthy 58 years old yet diagnosed with cancer early this year and it was so aggressive he died in September. Everything was such a shock and unexpected so we had no knowledge of funeral directors at all. My daughter found Thornallys on internet search and we read the reviews which were comforting. From the moment Peter arrived immaculately presented with an assuring, kind, authoritative attitude, I just knew it was the right choice. In the darkest times you need to know that your loved one is being looked after and respected. Nothing but praise for both Peter and Nichola who were so kind, comforting and welcoming of whole family with many visits without ever overstepping the mark, takes some doing in my opinion. They just know how to approach and comfort people. Wonderful,special,good people. Thank you Peter, Nichola and Thornallys for looking after my husband and making the send off as good as it could possibly be.

5 Carol Gentle 16th Oct 2022

Thank you very much for an excellent service.

5 Vera Pearson 10th Oct 2022

Peter and Nicola couldn’t have been more kind and helpful and the funeral was arranged beautifully.

5 Kellie Prescott 6th Oct 2022

I have been very happy with the service my family have received from the swaffham branch. 
Peter and Nichola have been so kind and professional  
We live 110 miles away and they made it so much more easier to help with arrangements and i was touched by the continuity of the contact with Peter and Nichola right up to the service and even aftercare afterwards. Strongly recommend this lovely family run business. 

5 Dilys Moulton 3rd Oct 2022

Nichola was kind supportive informative helpful thoughtful organised reassuring and strong. I would highly recommend Thornalley Funeral Services their attention to detail was outstanding. 

5 Mariko Kazer 27th Aug 2022

Friendly, caring and attention to detail, everything carried through perfectly. Thornalley is highly recommended.

5 Caitlin Bonus 8th Aug 2022

I can’t thank Chapmans & Thornalley Funeral Services enough for looking after my beautiful baby sister, myself & family! 
Nichola was amazing! I can’t praise her enough! She was always there for us all, nothing was too much. She was just a dream and I could not have done this all without her!
The care my sister received was so gentle & respectful, Peter and Nichola did their upmost to get her settled and cosy for a viewing that was sensitive to her & us as a family. It was beautiful, comforting & gave us lots of peace!
Dean was also lovely!
Thank you so much for making the worse situation a peaceful one! 
- Caitlin & Family 

4 David Mee 7th Aug 2022

Very professional and discreet. Would recommend their service to everyone 

5 Antony Cornwell 29th Jul 2022

Excellent and thoughtful service from the first moment we spoke to them .Everything was done professionally and they kept in touch all the time to make sure we was happy

5 Penny Mortimer 25th Jul 2022

Very understanding very helpful

5 Richard Bilverstone 23rd Jul 2022

Thank you so much for making mums farewell as special as can be very much appreciated. Nicola and Peter u are both amazing nothing was too much for you and without you mums farewell wouldn't have been what it was. Thank you from the bottom of our hearts.

5 Andrew Kimmins 22nd Jul 2022

Very nice people, very professional,
Gave excellent guidance on what to do and were to go,treated my 86 year old farther well and never rushed him.

5 Philip Stickland 17th Jul 2022

I cannot fault the service we received from Peter and his team at Chapmans & Thornalley Funeral Services. Their coordination with the church, florist and cemetery made a difficult day go very smoothly. Thank you.

5 Julie Snell 30th Jun 2022

Extremely pleased with the service provided. Very helpful with every step of the process.