I was very pleased with the service I received when arranging my wife's funeral. Lucy, in the Biggin Hill office, was friendly, kind, considerate and very helpful explaining the options and costs. She also pointed out other things that I needed to consider, such as the type of service, decoration of the coffin, order of service and visual tribute. On the day of the funeral the staff accompanying the hearse and limousine ensured that everything went without a hitch. Overall I think the service offered by Mears was excellent.

I honestly can say hand on my heart I couldn’t have got through my mums day without these boys x professional caring thoughtful respectful beyond words Thank you so much for making my mums day perfect x Love Kim Orris and family xxxx

Rouse and Co were amazing. They looked after me and my husband, I couldn’t wish for a better service and support from the beginning to the end. They arranged everything and understood exactly what I wanted. I would recommend them to anyone 

Following the sudden death of my Mum with a Coroners investigation I cannot thank Mark Rouse and his family for making my Mum’s funeral arrangements smooth. Nothing was too much trouble and any last minute worries were smoothed by Mark and Carrie-Anne. Any number of viewings with relatives that had travelled were no trouble and Mum was just so serenely presented in her coffin, it was just what Mum would have hoped for. Mark was just so respectful and professional yet caring, kind and personal, he went above and beyond. Thank you for looking after my precious Mum like she was your own. I am especially glad I chose a small family local company so the personal touch was very welcome. There was absolutely no hard sell. From the printers to the Celebrant and coffin bearers to the care with flowers at the crematorium, it was all worry free. 

Excellent from start to finish. Compassionate, friendly, helpful staff. No job or question too small. Helped us through a very difficult time & made Dad’s final journey a fitting one.