I have been sitting here trying to find the most appropriate words to describe these Funeral Directors and all the staff they have working for them. (We used the Welling branch). If there was another level above first class, they would be at the very top of that level. The branch manager Christine met myself, my son and daughter at our appointment to discuss the funeral of my husband. She was the most compassionate and amazing lady. She went through all the details with us in a most concise and compassionate way and made us feel very at ease. She recommended Father Michael to do our service and advised us that he came highly recommended. He could not have been any nicer. It was an absolute pleasure to meet with him at our home to talk about my husband. He very much put us at ease with his excellent sense of humour, which we loved and felt he was the perfect choice to speak about my husband as when he was alive, he had a similar sense of humour so it seemed the perfect choice. Once the date was set for the funeral my daughter then went about sorting out the order of service and was in constant contact with Christine or Father Michael if needed. Nothing was too much trouble and they were very approachable. If we had any questions they and other members of staff were only too happy to help and steer us in the right direction. The day before the funeral I received a call from Christine who advised us how the day was going to unfold. On the day, I was met by George and his staff who were absolutely impeccably dressed and treated us with the utmost respect and professionalism that took my breath away. They dealt with every issue that arose i.e. flower cards that had been forgotten, they had duplicates which we could use, they were extremely calm put us all at ease and I am now going to refer you back to first class levels again!!! We arrived at the crematorium and we had asked if family could carry our coffin in. The guys were extremely kind and helpful as all the guys carrying our coffin were different heights!! The service could not have been better. Father Michael sounded as if he almost knew my husband and we were all so happy with the service. People are still sending us comments about F A Albin Welling and Father Michael and saying that the service could not have gone any better and we did my husband proud. I cannot thank this company and all of its employees enough. My husband's family were extremely happy with his send off and all of our friends too. Our funeral was at 11.00 am. We left The Seven Acre Sports and Social Club 10.00pm (which was where we held the celebration afterwards). As sad as it was it definitely felt like a celebration which my daughter was desperate to achieve. I highly recommend this company and all of its impeccably trained staff who provided a service with, in my opinion, levels off the scale.

I honestly can say hand on my heart I couldn’t have got through my mums day without these boys x professional caring thoughtful respectful beyond words Thank you so much for making my mums day perfect x Love Kim Orris and family xxxx

Excellent from start to finish. Compassionate, friendly, helpful staff. No job or question too small. Helped us through a very difficult time & made Dad’s final journey a fitting one. 

The team at Welling were superb and helped us arrange everything for the funeral of our dear Dad with sensitivity and kindness. Christine in particular was brilliant at taking us through everything. On the day of the funeral itself, George was also fantastic. A, professional team, but with genuine human warmth.

I chose the Mears Carford Branch because they were the closest I could get to bringing my dad home before the funeral and I didnt want to go for a big chain. I had a long chat with Dianne over the phone before I decided to use them and she was lovely, and talked me through all my concerns and guided me through everything when I really didn't have a clue where to start. Everytime I popped in to the office Dianne and Yvonne were always lovely and honest which I appreciated especially when visiting my dad in the Chapel of rest. The service was lovely. Dianne suggested a Roman Catholic Priest who when we met I thought was ideal for us. Alan our Usher (sorry if that isn't the right word) Was amazing. He spoke with me the night before and was so supportive and understanding guiding us to and from the service and understanding what we wanted/needed. I really don't think the service could have gone better and I am so thankful to MearsFamilyFunerals for helping and supporting me to make it happen in the best way to put my dad to rest.