Bournes Funeral Service, Sittingbourne

5 Tony Pereira 23rd Sep 2023

Empathy and proffesiolism is the hall mark of this well organised team. From the first day to the last farewell, faultless.
Thank You, Catherine, Hayley, Ben and team.
T.P.

5 Sarah Friend 19th Sep 2023

The whole team at Bournes are so kind, caring and professional. From the initial contact, and the whole way through a very difficult process, I knew I could contact them any time and felt reassured that we were their priority. The standard of service given is excellent. I would highly recommend Bournes

5 Susan Ellis 12th Sep 2023

Very professional. Kind, friendly and couldn’t do enough for me. Nothing was to much for them. 

5 Maria Bullen 22nd Aug 2023

Lovely service and very respectful 

5 Clive Tree 21st Aug 2023

Very very professional
Could not have been any more helpful than if it was there own family more than five star ⭐

5 Gary Byrne 3rd Aug 2023

my brother and I are so pleased by the way our mums funeral was handled by bournes. respectful and solemn Thank you so much.

5 Pat Child 1st Aug 2023

Thank you so much for the farewell you gave to my husband Paul it was so moving , not a easy time at all for us but it was made easier by you all, thank you so much 

5 Darren New 28th Jul 2023

Totally recommended , made a very difficult event in my life easier. Thankyou

5 Tracy Limby 21st Jul 2023

Highly recommend, they eased my heartache nothing was to much trouble, lost both my parents 6 months apart and Bournes helped me get through it both times and gave the respect both my parent deserved thank you 

5 Kathleen Laird 10th Jul 2023

Ben & all the team at Bournes were truly amazing in supporting our family at such a difficult & emotional time. 5 stars just does not begin to display the level of service, advice, professionalism & kindness we were all individually shown as a family. Choosing an undertaker to care for a loved one whilst arranging your final goodbyes, is a situation no one wants to face or think about. However if you are reading this review & seeking some feedback on this undertakers, I urge you to save yourself the heartache & look no further. From our initial phone call to being invited in to meet some of the team, we was greeted with care & sincere compassion. Encouraged to deal with the process in the time we needed, knowing Ben and team were only a phone call or email away. Their prompt response with their professional advice was a great relief to the many questions we had.
They care, are sincere, provide invaluable advice from years of knowledge & experience. Their service was so so comforting & allowed our family to cope during the initial grief period, as we felt confident our loved one was in the safest hands. The funeral date arrived, was conducted from start to finish to the highest standards. They understood our family, the Church Service & Burial we hoped for & executed it perfectly.
I could write so many special touches they added, however as I can relate to anyone that may be in the same situation we faced, I can only encourage you give this team a call. They will help you navigate this journey step by step.

5 Nicola Coleman 7th Jul 2023

I wouldn't hesitate to recommend Bournes to anyone who is planning a funeral for a loved one. They guided us through organising the day with ease and their support relieved us of what could otherwise have been a distressing experience. They were kind, considerate and the service they provided on the day was not only professional and respectful but it felt very personal too. I would like to thank them for all they did for us.

5 Sandra Miles 20th Jun 2023

Bournes have been lovely. Every member of staff has been kind and compassionate and their care for us and our daughter has been much appreciated. They have worked so hard to meet our requests in order to make sure that the service was exactly as we wanted. I cannot thank them enough. I would certainly recommend them to others.

4 Gary Burns 13th Jun 2023

Ben and all the staff here have been amazing when looking after our son, they made the hardest thing we’ve ever done as painless as it it could be, so compassionate and thoughtful, little touches that they did were not asked for but so appreciated by the family, we cannot thank them enough.

5 Hilary Carey 30th May 2023

As a family we cannot thank Ben and all the staff at Bournes Sittingbourne for their compassion and professionalism. The service provided was excellent, all our requests were listened to and assistance provided when needed, never rushing us to make a decision. It felt like nothing was too much trouble and that they treated my late mother with respect and dignity.

5 Brian Mannering 26th May 2023

We used Bournes Funeral Service again as they had been so good 10 years previously for my Dad’s funeral. It was so nice to see that there was continuity of staff and felt that we were dealing with old friends. One of their celebrants, who officiated at Dad’s funeral, was able to also attend Mum’s which was very comforting.
Everyone was so kind and dealt with us both professionally and with great care.
All of our wishes were listened to and help given where necessary.
As I do not live in Sittingbourne they made every effort to fit arrangements in to our travel plans, especially when it came to viewing Mum.
The funeral was perfect and so many of our friends and relations commented on how personal it was. Many thanks to everyone at Bournes.

5 David Tong 23rd May 2023

Fantastic people to deal with, very helpful and compassionate from start to finish.

5 Steve Melloy 23rd May 2023

Excellent service we could not fault the compassion they showed our family. This is the third time we have used Bournes and we wish to thank the staff for there courteous help. 
Thank you 

5 Rosie Piles 25th Apr 2023

Brilliant service with great staff!

5 Hayley Rossiter 24th Apr 2023

Ben was extremely professional and ensured the day ran smoothly and was a great send-off for my husband.

5 Charlotte McKenna 22nd Apr 2023

No amount of words will ever be enough to thank you for the help and support you offered myself and family with the passing of my dad. Your professionalism and compassion shone through every step of the way. Nothing was ever to much trouble. So again on behalf of my family and I thank you

5 Kathryn Skipp 16th Apr 2023

Excellent, couldn't wish for a more personal and caring service.
Thank you.

5 Andrea Robinson 8th Apr 2023

Thank you for all your assistance in giving our Dad a memorable send off. Attention to detail 100%

5 Andrea Robinson 8th Apr 2023

Thank you for all your assistance in allowing us to give our mum a seamless and memorable send off. 100% professional service all round. Attention to detail was faultless. Thank you Ben and all your team x

5 Fay Wood 4th Apr 2023

We have used Bourne’s a few times over the years . Our family can’t praise them enough . Ben and his team are so caring and professional . They are a family run business and would high recommend . 

5 Denise Petro 5th Mar 2023

Bournes Funeral Directors were absolutely amazing when dealing with my husbands funeral.  Nothing was too much trouble and I must personally thank Ben and Catherine for all the care they showed me.  Unfortunately my Piper was unable to come but when telling Ben as they arrived at the Crematorium, he said don’t worry I will sort it for you, and that’s exactly what he did.  The two pieces of music I had selected for the Piper to play at his funeral was organised and no one would have ever known that there had been an issue.  The care they showed my husband was exemplary and also I must mention the Celebant Jenny Hall they employed for me.  She was a really lovely lady and gave the Eulogy and my Memories of Steve in a very professional and dignified way.  If anyone is ever in the position that they need a Funeral Directors then I can recommend Bournes 100%.  Thank you all for everything you did for me.  Denise