We recently had the funeral of my much loved Mum. I received outstanding service from Coop Funeral Director Courtney French. She was extremely supportive, very considerate and very kind. Courtney constantly kept me updated with all of the arrangements. She made a very difficult, stressful and sad situation for me so much easier. Courtney and the rest of the staff were very professional and very respectful throughout the planning and the day of the funeral. We have family in Australia and Courtney went out of her way to set up a ‘WhatsApp’ group with my relatives and was able to ‘live stream’ the funeral service.  I was able to meet up with Courtney at the office when I collected my Mum’s ashes. Again her support continued. She knew I planned to take half the ashes to Australia. She completed the necessary paperwork and also provided a supporting letter for border control in Australia. Truly outstanding service. Thankyou again. 

Alison helped organise my dad’s funeral, which also involved his body being repatriated back to his home town in Italy. I can only sing Alison’s praises. From our initial meeting, she handled the arrangements with a great deal of empathy, calmness and kindness. She carefully guided us through the various decisions that had to be made, and continually kept us updated at all times. She also responded to certain requests when she wasn’t meant to be working. Prior to the funeral, Alison very clearly outlined the day and what to expect. She took away the burden and worry for such a sad occasion, and we felt we were in ‘safe hands’ at all times. From start to finish, the funeral was handled by Alison and her team in a professional and efficient manner. It was a truly first class outstanding service!!  She delivered on all aspects of the funeral arrangements and exceeded our expectations. I will recommend Alison and the Co-op’s funeral service to anyone who requires such services. THANK YOU!!

The funeral arrangements for the late Mrs Agnes Anderson was carried out perfectly and with dignity. I felt supported every step of the way which made a sad day easier. Thank You.

I was assigned Simon as my contact with Co-op funeral services,  he listened carefully to the family wishes and gave  advice based on those wishes, whilst still allowing our family to make the final choices. He showed respect and compassion and remained in regular contact advising us of the funeral arrangements and timings and guided us through the day itself.  He followed up with a telephone call the day after the funeral to advise regarding collecting my husband’s ashes. Simon made  a very emotional and stressful time for our family easier knowing that the funeral arrangements were in professional hands.  

The staff at the Windy Nook branch, were very very good.. They were very compassionate and gave us plenty of time with Mam before her final journey. Simon who arranged everything for us was did a good job, we have no complaints at all.. Thank you for your guidance and service...