Andrew Grey Funeral Directors, Houghton Le Spring

5 Rebecca & Jamie Kidd 26th Oct 2026

We are extremely grateful for the care, professionalism and support given to us throughout the loss of our daughter, Sophia, by Ben and the rest of the team.

Nothing has been too much. Every question has been answered and fulfilled.

We will forever be thankful for the care and love we have been given throughout this terrible time.

We also want to send a huge thank you to everyone involved in showing so much love and respect to our baby girl when she was in your care. It will never be forgotten.

Rebecca & Jamie

5 Lynn Corner 22nd Aug 2026

Andrew and his colleagues were first class they helped our family every step of the way through this difficult time they had great dignity and respect for us all thanks from all of rays family 🧡

5 Margaret Ede 4th Aug 2026

Everything was perfect thank you and your team for all your help and support

5 Ashley Young 25th Jul 2026

5*service as always 
The best 
Can’t thank yous enough for all the time effort services & care put into our dads funeral x

5 Emma Smith 14th Jul 2026

We dealt with Ben at first and he was brilliant, listened to us and planned everything perfectly. Unfortunately Ben could not perform the funeral so Andrew stepped in and he was equally as good. He put everyone at ease on the day. They were all brilliant, so friendly and made the day perfect. Thank you soo much. 

5 Diane Bowater 8th Jul 2026

We received excellent service from Andrew Grey Funeral Directors. Everyone was so caring, compassionate, and incredibly helpful throughout a very difficult time. A special thank you to Ben and Gillian for their kindness and support, and to Chris, the humanist celebrant, for delivering such a lovely, personal service. They made everything feel dignified and comforting, and we are truly grateful for all their care and professionalism. We would highly recommend them.

5 Susan Bradley 17th Jun 2026

Andrew Grey provided a very efficient, respectful and thoughtful service during our recent bereavement. The funeral preparation and funeral day went smoothly which was a great comfort to the family.

5 Annette Taylor 25th May 2026

Andrew Grey Funeral Directors provided an exceptional service.  I dealt with Rhonda who was amazing.  She was very caring and sympathetic and helped me with every little detail.  She was always just a call away if I needed her.  I would highly recommend using Andrew Grey.

5 Joy Barrass 17th Mar 2026

Brilliant service.  Thanks so much

5 Vicky Horsley 12th Mar 2026

Outstanding care and compassion shown from start to end. Ben and the team provided an excellent service , guiding the family all the way through the process with professionalism and understanding.

5 Helen Small 5th Mar 2026

We used Andrew Grey for the second time in two months sadly. Once again they are so caring they guided us through the process with care and compassion, they kept us informed of every stage and are always available whatever the quiery. I would highly recommend there service.

5 Gary Turnbull 30th Jan 2026

Choosing a funeral director is incredibly daunting; you only get one chance to say goodbye, and you feel the weight of wanting everything to be perfect for your loved one. I can honestly say that Andrew Grey is a company you can place your absolute trust in at such a significant time.

Our specific director, Ben White, was exceptional. He handled every detail with incredible grace and professionalism, taking a huge weight off our shoulders during a very difficult period. Ben’s compassion and attention to detail ensured the service was a perfect tribute to my Nana. We felt supported every step of the way and are so grateful for his kindness.

5 Helen Small 4th Jan 2026

We used Andrew Grey through word of mouth and so pleased we did. From the very start Rhonda was excellent this was the first time we had planned a funeral and she talked us through it with compassion and  kept us informed of every stage  we are so grateful to all the team who were on hand 24/7 thank you all.

5 David Hutchinson 10th Jun 2025

Very caring personal service at a very difficult time.

5 Vivienne Wilkinson 23rd Mar 2025

From start to finish, caring, supportive and made an awful time that bit easier 

5 Lynn Race 16th Feb 2025

I trusted Andrew Grey to assist my mam on her final journey.
All the staff were efficient compassionate and helpful,
I felt that l could contact them anytime they were by my side the whole way.
My thanks to Rhonda who went above and beyond nothing too much trouble and kept me informed of progress ever step of the way.
I have no hesitation in recommending them to assist you in your hour of need.

5 Alan Hakin 27th Dec 2024

A professional and personal service that covered every aspect of the funeral.

5 Liz Gray 2nd Nov 2024

The service we received from Andrew Ben and the team was second to none, nothing was too much trouble for them, they showed so much respect and compassion from start to finish, I’d recommend them to anyone x

5 Kathryn Ward 13th Oct 2024

I cannot thank Andrew Grey and staff enough for their service. Their attention to detail and caring attitude made the whole ordeal so much easier for us as a family and we are so grateful for that.

5 Janis Lambton 19th Aug 2024

Excellent from start to finish.Lucy our funeral director was there for me every step I went through, she was very reassuring and helpful and always very professional.

5 Louise Heron 15th Mar 2024

From start to finish the team at Andrew Grey have been so kind , thoughtful and supportive to myself and my dad. It’s always sad losing a loved one but to lose a son and brother at 43 years of age is a pain we wouldn’t wish on our worst enemy . The team cared for our beautiful Christopher once he was in their care and made sure he was sleeping so peacefully. Thank you from the bottom of our hearts for protecting our Christopher on his last journey and making sure he was respected and honoured until he was at complete rest.

Alby and Louise x  

4 Sandra Ramshaw 25th Nov 2023

Andrew and his staff were very professional, respectful at all times .. done our mam very proud ..would definitely recommend this service...and thankyou once again for all your help ... sandra and family .x

5 Jean Forster 20th Oct 2023

I am so grateful to Andrew Grey Funeral Directors especially Lucy & Ben for their care, compassion and professionalism The service provided was outstanding. Nothing was too much of a trouble and every request was met with a positive response. A very difficult time was made easier by the way they carried out their responsibilities.

5 Lynn Rundle 18th Oct 2023

Very helpful caring service.

5 Carol Scullion 10th Sep 2023

Only one word PERFECT in every way