5 David Henry Whittaker 2nd Mar 2021

From the outset, the arranging of the funeral was handled with dignity and courtesy. All requests regarding admitting the body into church the day before the funeral, attending at the end of the church service, provision of flowers to specific requirements, and subsequent transfer to chosen crematorium were met in full. The arrangements flowed seamlessly and with a sense of respect and sensitivity throughout. Excellent service in all aspects.

5 Christine Wallace 2nd Mar 2021

Everything was made as easy as it could be by these superb funeral directors. Especially Simon Devlin, who was extremely helpful, pleasant and organised. Would highly recommend to everyone. Thank you so much

5 Thomas Justice 23rd Feb 2021

My Aunt had arranged her own funeral with a Co-op plan, this helped us enormously. When she died we were able to contact the Co-op Funeral Director and they took over the arrangements. We were kept informed at every step. Due to the Covid restrictions everything was done over the phone. Informing the Registrar of her death, ordering certificates, wreaths, prayers, music. All done with help from Simon. Definitely recommend.

5 Elaine Lowery 22nd Feb 2021

Very professional kept the family updated curteous and and very understanding .All the staff were excellent.

5 Jaqueline Stokoe 17th Feb 2021

Excellent service there went above and beyond to fulfill our wishes and expectations well done

5 Brenda Reynolds 16th Feb 2021

We are very pleased with the funeral director, he did over and above to make sure that our mam's funeral was perfect. Thank you Simon

5 Julie Dunderdale 16th Feb 2021

Simon was so helpful everything was done beautifully my friend had a beautiful send off contact throughout was excellent Thank you Simon

5 Jacqueline Snooks 15th Feb 2021

The co-op Funeral Care Director Simon and the office staff were very respectful towards my late husband .I took great comfort when my late husband was taken into the care of the Funeral Director at the co-op. The Service although sad was conducted in an empathetic manner and the organisation of the service went smoothly thanks to Simon and his Staff. . I would highly recommend Funeral Care at the CO-OP.

5 Theresa Hetherington 15th Feb 2021

Friendly, helpful and easy to contact any of the staff when I needed to. The cremation itself was handled well, especially as covid is about & everyone said how lovely it went. 

5 Ian Brown 15th Feb 2021

After my dad passed away I made contact with the Cooperative funeral care as per my dads policy and spoke to the central team who too my details and passed them onto Courtney out local funeral director, Courtney has been very clear and easy to manage dad's funeral, everything went off well on the day of the funeral so all the stress of arranging the funeral was kept to a minimum.

5 Mark Simpson 15th Feb 2021

Very caring professional service. Can’t speak highly enough of Courtney and her staff

5 Graham Cryer 15th Feb 2021

Claire, who helped us with my mam's funeral a few years ago was excellent again. She took control of everything offering the right advice and guidance throughout this process. Everything ran so smoothly which was a great relief and a great stress relief too. Unfortunate circumstances that smaller numbers could attend but they are the rules and beyond the control of the Co-operative funeral service. After my mam passed my dad got his funeral plan which is invaluable. Both my wife and I have plans through the Co-operative also, as the service, help, courtesy, empathy and politeness at such a sensitive time is second to none. Plus they contacted the Humanist Val Cranston who is like a family friend over the last 3 years and conducted all of the services beautifully and this one for my dad was really special. Thank you to you all.

5 Mark Simpson 8th Feb 2021

A very respectful, well organised funeral for my mother. can't speak highly enough of Courtney and the rest of the staff

4 Stephen Smith 8th Feb 2021

All went as well as expected

5 Sharon Mallon 2nd Feb 2021

The service was very smooth and everyone was very respectful.

5 Codie Walton 27th Jan 2021

Claire Palgrave from the Gateshead office was amazing who arranged all of the funeral plans for the late Gary Palmer. From the minute she called to the end of the funeral it all ran smoothly and so beautiful. It was everything and more than we expected. 

5 Valerie Crichton 25th Jan 2021

Absolutely perfect professional and very Caring and respectful    The made a sad day into a happy day

5 Lynn Cuskeran 25th Jan 2021

I can’t thank the staff of the Gateshead branch enough for their compassion and professionalism. 

5 Paul Phillips 25th Jan 2021

As with my dad’s funeral my mams was faultless 

5 Catherine Dale 18th Jan 2021

I’d like to thank Mr David Simm & staff for a extremely professional and efficient service that was provided by everyone in connection with Dads funeral.Thank you for making a difficult time easier.

5 Sarah Hogarth 17th Jan 2021

Such a perfect service we forgot about a pray for Lexi. Amazing group helping make that day go as smoothly as expected. It was perfect for Lexi. Courteny does her job to a very high standard

5 Michael Mullen 31st Dec 2020

The staff led by Simon were excellent. We felt at all times involved in the process. I cannot fault the staff at Gateshead Coop funeral care.

5 Harold Anderson 22nd Dec 2020

Excellent in all departments very helpful and courteous to all the family.  Mr H Anderson.

5 Susan Walsh 22nd Dec 2020

After my mam passed away I rang Co op funeral care in Sherrif Hill direct and asked for Simon to carry out mams funeral arrangements, this was because Simon dealt with my father's funeral last year and the service received was extremely good and of course professional so I wanted the same for mam. I find Simon and Cheryle very good at the jobs they do I find they make the whole process most comforting and professional and I thank all the team very much for the part they played helping me towards a wonderful send off for mam. Susan Walsh

5 Anthony Georgeson 22nd Dec 2020

Very profesional, caring and sympathetic to our needs at a difficult time