Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
CM Walker Funeral Services guide families in Gateshead and across North East England to organise a respectful and dignified funeral for their loved one.
They are available 24 hours a day to provide expert advice on every aspect of the funeral arrangement process. The professional and caring funeral home are happy to discuss needs with you beforehand and liaise with government agencies, coroner, clergy, cemetery or crematorium to plan the entire service.
CM Walker’s offer direct cremations which is a great alternative for those who prefer a simple, minimalist service. Following the cremation, a memorial service can be organised for close friends and family.
For those who prefer traditional arrangements, CM Walker’s are able to organise everything from getting a humanist or religious minister, to providing a coffin and nameplate, to funeral transport (hearse and limousine) and coffin flowers. A chapel of rest available at the premises can give families a quiet space to grieve.
They are also to provide bespoke funeral arrangements for those who want to celebrate the life of a loved one. Some options include motorcycle funerals, London Bus funerals, or with a horse drawn carriage or vintage lorry.
You can even choose to customise your coffin to reflect your loved one’s hobby, favourite band, sport team or location. Those who prefer environmentally friendly option can have their own coffin made from cardboard or wicker.
At a very distressing time, CM Walker Funeral Services help families cope with their grief by proving round-the-clock care and advice through every step of the way.
What Families Say
AI Summary
Many families emphasise the care and compassion shown throughout the funeral arrangements, describing how staff made a distressing time feel more manageable and how every interaction conveyed genuine concern rather than mere formality.
Families often highlight the quality of communication, noting that they were kept informed at every stage, their questions were answered promptly, and staff remained accessible and responsive to their needs and wishes from the initial phone call through to the service itself.
Several families mention the cost of the service, appreciating that fees were transparent, competitive, and represented good value without pressure to purchase unnecessary add-ons or upgrades.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Leanne Walsan7th Oct 2026
As a family we couldn’t fault the care of my father Stephen within the service of Chris and his team xx. From the first phone call to the last, we were treat with such patience and respect and every question we were unsure about was answered x. Chris advised us in every way possible and the team to collect dad on the day of his death was discreet and spared any extra trauma . The humanist Chris advised (Val) depicted my dad so wonderfully, yes we had tears but mostly smiles about the wonderful man my dad was. The added PowerPoint of dad’s life with chosen songs was wonderful xx. We couldn’t have asked for more x. We can’t thank them enough x. So much appreciation from family and friends x
5Sandra Barker7th Oct 2026
Very lovely man Chris, so helpful at a very sad time.
5Lynn Thirlaway6th Oct 2026
Lovely care and support shown to me and my family.Thank you so much
5Liz Faichen30th Sep 2026
Nothing was a problem with Chris amazing service throughout , thank you so much
5Marjorie Turner30th Sep 2026
Chris and his team were very empathetic and professional from the beginning guiding us all the way through each step of our loss.
5Tony Eggington28th Sep 2026
Excellent service. I cannot praise Chris and his team enough. From my first contact with them. It was all about care. Care for the bereaving family. And care for the person who passed away. Unlike other Companies who just see £££. Chris genuinely has an interest in helping you. And went above & beyond to do so. Such a helpful, respectful gentleman.
I've already decided that C M Walkers are to look after me.....but not just yet. !
5Dave Clarke28th Sep 2026
Excellent all round, made a terrible time manageable. Thank you.
5Ashleigh Tubman28th Sep 2026
Cm walkers was brilliant with step by step guidance to help ensure our granny had the best service she could have and to have all the rite information we needed, also offered advice on what proceedings needed done. They made a stressful heartbreaking situation a little less stressful with how they dealt with everything and taking the burden off the family
Would like to take this time thank yous for being so dedicated to your job and making it feel heart-warming knowing she was in a caring environment!
5Susan Jobling28th Sep 2026
Chris watson the funeral director was brilliant. I will recommend him to all family and friends i couldn't of asked for a better funeral and funeral director to help with my husbands death and funeral.
5Lillian Lisle28th Sep 2026
Very helpful kept me informed every step of the way the lads on the day were very kind and respectful to my Kathleen and ourselves thank you all so much
5Jacky Huddleston2nd Feb 2026
Exceptional Service from Chris and his team at C M Walkers Funeral Services.
Chris went above and beyond to care for my partner Davy with dignity and respect. The care and compassion shown was second to none and nothing was too much trouble. Thank you so much for introducing us to Val who totally understood Davy and his character which truly made a sad day into one of great celebration. Thank you from myself and Davy's family for making a difficult process as easy as it could be and the day itself into a loving lasting memory of Davy.
I highly recommend Chris and his team for their services and I would also like to say in what can be a really worrying time financially the charges are very very reasonable.
5Diane Stevenson28th Jan 2026
Chris Walker is Very professional, compassionate and friendly.
Used this company several times now.
Would recommend highly.
5Christine Tracey28th Jan 2026
From initial phone call to the actual funeral we have nothing but praise. Chris was a true professional with a caring consideration for our family and so much respect for our mum.
5Leanne Curry28th Jan 2026
Excellent service from start to finish. From our first meeting they were professional, compassionate and attentive to every detail. I would highly recommend.
5Neil Quinn27th Jan 2026
Amazing they did everything for me and the family through this hard time I would definitely recommend them.
5Lynn Ronan27th Jan 2026
Was an amazing service from them from start to finish to when he was retuned home. Would definitely recommend. He made this easy for us to plan during a difficult time.
5Linda Georgeson27th Jan 2026
Fantastic really listened and done everything and above to make sure it was all done right I would say you would get a fantastic send off Chris is a lovely and very understanding he’s simply the best xxxxxx
5Janice Wharton27th Jan 2026
Really good, explained everything and made sure all As we wanted, good service all Round
5Barry Nunn27th Jan 2026
Chris and his team were Outstanding, and made the whole thing a lot easier for us, fantastic communication throughout and planned everything to the nearest minute, they came highly recommended, and my family will definitely be using them again when needed, and the service was reasonably priced, thanks again Chris
5Martine Crudace27th Jan 2026
I can’t thank you enough for your help, confidentiality and guidance when planning the funeral. You went above and beyond to support my boys.
4Angela Fenwick27th Jan 2026
Excellent friendly service
5Helen Gordon6th Nov 2025
Chris guided us through the whole process at what was understandably a very difficult time. He was calm, practical and empathetic, easily contactable and advised us on the aspects we hadn't even thought of.
My thanks go to Chris and his team.
5Melvin Nuru6th Nov 2025
Very professional from the beginning and throughout the service. Caring enough to follow up even after the service.
Would highly recommend to anyone going through a tough time.
Thank you very much for looking after my wife Isabel McQueen.👌
Melvin Nuru
5Denise Jewels28th Oct 2025
Was exerlant everything was sorted with out any worries I've told every one what a great company this is and cheapest Chris who came was very careing and you felt at ease talking with him our family and friends all said they would use same from recommendation wr gave thanks so much
5Paddy Fagan28th Oct 2025
Very organised and helpful excellent staff drivers etc a big thank you
Address
8 Morley Terrace Gateshead Tyne and Wear NE10 9HJ
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
Leanne Walsan7th Oct 2026
As a family we couldn’t fault the care of my father Stephen within the service of Chris and his team xx. From the first phone call to the last, we were treat with such patience and respect and every question we were unsure about was answered x. Chris advised us in every way possible and the team to collect dad on the day of his death was discreet and spared any extra trauma . The humanist Chris advised (Val) depicted my dad so wonderfully, yes we had tears but mostly smiles about the wonderful man my dad was. The added PowerPoint of dad’s life with chosen songs was wonderful xx. We couldn’t have asked for more x. We can’t thank them enough x. So much appreciation from family and friends x
Sandra Barker7th Oct 2026
Very lovely man Chris, so helpful at a very sad time.
Lynn Thirlaway6th Oct 2026
Lovely care and support shown to me and my family.Thank you so much
NAFD Member