Robson Funeral Services, Minehead

5 Rachael Ruddle 22nd Apr 2025

On the 9th March 2025 l made a phone call to mark to ask for his assistance as our brother had passed away. 
His prompt and efficient response came and Orlando and mark arrived at 1am 
As a family we just wanted to say a huge thank you for taking care of our brother Jon who had peacefully passed away at my home .
The organisation of the funeral went so smoothly and at all times the communication was exceptional.
Little did we know we would require the services once again in such a short time frame after losing my husband in January 2024 and previously our mum in 2020.

The overwhelming passion Mark and his team have is exceptional so we would like to express our deepest gratitude once again.

We would never hesitate in recommending the services of Robson’s funeral services 

5 Nick Small 21st Apr 2025

Orlando was very professional and managed the arrangements with exceptional tact and courtesy. This was even though I live a long way from my father's home and all my dealings with Orlando were carried out remotely. It was a pleasure finally to meet on the day of Dad's funeral. The funeral itself passed off very smoothly under Orlando's direction, leaving me to focus on grieving, and being able to say farewell to my father.

5 Lucy Corbin 16th Apr 2025

Orlando offered the most outstanding support at a very  upsetting and emotionally draining time.

The whole journey was efficient, kind, caring, flawless. 

I will be forever grateful to Orlando and everyone who was involved in my husband’s service, which was so personal, so special and exactly how my husband wanted his final journey to be. 

L Corbin

5 Gary Phillips 15th Apr 2025

From the start to finish could not fault the quality of service and professional attitude
Amazing service

5 Susan Cook 15th Apr 2025

The care, kindness, sympathy and overall understanding could not have been surpassed by any other firm. I was extremely fortunate in my choice of funeral directors who showed how professional and at a very difficult time dignified they conducted themselves. They helped make a very traumatic time in my life more bearable and I thank them.

5 Helen Wilson 15th Apr 2025

Kindness, patience & attentive support throughout. Our dad was treated with great respect & we were hand held through unfamiliar choices & processes from first to last. We could not recommend the services provided more highly .. thank you so very much. 

5 Stuart Carpenter 10th Apr 2025

Great service 110 percent respectful and went the extra mile.  

5 Adrian Shopland 10th Apr 2025

Losing a parent is so hard, but Mark & his team were superb, respectful, very warm & friendly.. outstanding service from start to finish, and beyond. Dealing with Mark & Orlando was like dealing with old friends, never felt like they were just ‘doing their job’ I cannot recommend them highly enough. Thank you Mark for your fantastic handling of my Dads last wishes & his last journey. 

5 Helen Wilson 17th Feb 2025

Thank you to Orlando & his team. Our family have felt so supported, understood & hand held throughout this very sad & complicated time. Our dad was treated with such kind respect & every part of the process was made clear to us. Orlando made us feel as though we were the only family he was working with &, for a few weeks, became part of our lives helping us make decisions & adapting when we changed things. The service that was created was beautiful, bespoke & true to our dad’s character. We all felt it could not have been any better. Thank you Orlando & Kat, our celebrant, for making such a sad time so special for all of us. You are both amazing people. 

5 Stephen Pike 2nd Feb 2025

Very understanding and helpful, guided us through the difficult and hard times with professionalism and caring, Thankyou.

5 Mary Newberry 23rd Jan 2025

Robson & Stephens arranged my Mum's funeral in 2020. When my Dad passed away recently we knew immediately that we would ask them to organise his too.
The care and kindness they showed us was second to none. Dad got the perfect funeral, completely tailored to him.
I would not hesitate in recommending Robson & Stephens. Excellent service.

5 Patricia Barnden 21st Jan 2025

Excellent would highly recommend them

5 Andrew Tottle 19th Jan 2025

Very professional and very helpful. I have never had to sort out a funeral before, they helped me through everything. Orlando Levy was very carrying and supportive. I would highly recommend Robson and Stephens to help you lay your loved ones to rest.

5 Paul Clausen 14th Jan 2025

When one deals with the very sudden passing of a parent, you need to have someone to reassure you and provide the support and information to plan what's needed. The team at Oak, especially Orlando were just what we needed as a family. Assured, professional and friendly. Understanding what you are going through, what you need and want to plan was there from the start. We can definitely recommend their service. We have used Oak for both our parents. Nothing seemed to be an obstacle, there was clear information about the process and timely responses to questions. The respect for our Dad was perfect.

5 Derrick & Maggie Richards 13th Jan 2025

Would definitely recommend Robson and Stephens. Mark was excellent throughout the process of arranging and carrying out the funeral.He was always easy to talk to and would always reply promptly to any questions
First class service

5 Rachael Putt 12th Jan 2025

I could not have asked more from Orlando.  Super kind and attentive from the outset with the upmost sensitivity. I am lucky in that this is the first time I have had to organise a funeral and it felt daunting but Orlando patiently and kindly guided us through it and took care of us in the process.  We genuinely couldn’t have asked for more. I am so thankful that mum had him looking after her.

5 Bernice Everson 12th Jan 2025

Wow will do I start you were there for me from start to finish ..kat my celebrant was so amazing she was so comforting . professional and caring ..Orlando also helped me so much he was there for me 24/7 I couldn't recommend Roberts and Stevens more .From the first time I paid for my husband and myself funeral speaking with Mark I new I was in safe hands. Thank you. Bernice Everson

5 Sarah Rackham 12th Jan 2025

Very professional and friendly, caring service throughout. 

5 Jo Nicholds 12th Jan 2025

They did absolutely amazing

5 Jade Nicholds 12th Jan 2025

Thank you so much to Mark and the team. You was so patient, supportive and amazing to us all as a family. You made everything so special, from seeing dad in the funeral home to the burial of dad! It was beautiful. Thank you for everything mark!

5 James Bryant 12th Jan 2025

Say your final farewells with confidence! Everything delivered as promised . Thank you South West Cremations, and thank you Mark Robson. 

4 Jackie Hartley 12th Jan 2025

Very supportive, made it easier to go through a very hard and difficult time.. 

5 Val Goodall 12th Jan 2025

Professional service throughout, would highly recommend

5 Chris Mockridge 29th Oct 2024

My wife’s funeral was the 4th undertaken by Robson Stephens for my family.

The standard of service for the latest one was as high as that for the first one, if not better.

Mark (Robson) and his team are all very professional with nothing be too much bother.

The empathy, compassion and sympathy simply oozes out from all of them, from Pall Bearers through to proprietors, from collecting the deceased person through to submitting the final invoice.

The care and consideration given to and the preparation of the deceased was excellent.

Being the point of contact for the family, Mark is excellent, he is very easy to talk to and get along with. He understands our needs and was also very helpful with the funeral day planning from service sheets, provision of a vicar and the planning and preparation of the media used at and the running of the afternoon celebration of my wife’s life.

The whole day ran very smoothly and we had a lot of compliments for the service given by Robson & Stephens from attendees.

5 Monica Hartwell 2nd Oct 2024

Mark made what I feared would be one of the hardest times of my life to be so much less painful than I had thought possible; his guidance, experience and and reassurance ensured we provided my beloved sister with a peaceful - if rainy! - burial in the Woodland Burial site, which was perfect, followed by a true celebration of her life so that after the tears there really can be the smile of memories.....