Eltham Funeralcare

92 reviews

Eltham Funeralcare is an ethical and member owned funeral director, serving bereaved families in Eltham and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Ann Skerratt 28th Feb 2024

The service that was provided was excellent staff and nothing was to much trouble . would recommend to people. thank you much .

David Puckey 27th Feb 2024

Good service, except the flowers I had requested were omitted from the final order. And that was disappointing on the day of the funeral when the coffin arrived without the flowers.

Tracy Morris 26th Feb 2024

Jenna and Louise looked after me so well and dealt with all my requests that I wanted to happen to my mum they was always on the end of the phone if I needed them and got mum back quickly has well thank you souch for your help love and kindness Tracy Morris and family xx

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

172 Well Hall Road
Eltham
London
SE9 6SR

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 020 3841 4951

About Us

Eltham Funeralcare is an ethical, member-owned funeral director in London. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Eltham Funeralcare can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Eltham funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Eltham, Eltham Funeralcare take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Eltham Funeralcare in London is open from By Appointment. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Eltham Funeralcare today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Ann Skerratt 28th Feb 2024

    The service that was provided was excellent staff and nothing was to much trouble . would recommend to people. thank you much .

  • 4 David Puckey 27th Feb 2024

    Good service, except the flowers I had requested were omitted from the final order. And that was disappointing on the day of the funeral when the coffin arrived without the flowers.

  • 5 Tracy Morris 26th Feb 2024

    Jenna and Louise looked after me so well and dealt with all my requests that I wanted to happen to my mum they was always on the end of the phone if I needed them and got mum back quickly has well thank you souch for your help love and kindness Tracy Morris and family xx

  • 5 Joanne Rose 26th Feb 2024

    Jenna,

    Went above and beyond to help me with my farhers funeral. Couldn't have done it without her help and understanding

  • 5 Sharon Lengthorn 26th Feb 2024

    Amazing from start to finish. Jenna is a star

  • 5 Janice Clancy 12th Feb 2024

    Extremely professional caring and nothing was a problem. Looked after us and felt as if they were part of the whole service. Really could not fault the whole team 

  • 2 Margaret Bromby 12th Feb 2024

    Mark and his colleagues on the day of the funeral were amazing, and ensured the day went well and everything was taken care of. However, the administrative office service was poor. When we arrived at the Co-op in Eltham we were taking into a room to start discussions  but then when we told them we had a pre-paid funeral plan, they  ended the meeting and asked us to come back another time. When we went back the second time, we were offered the worse funeral times (approx 9.00am or 4.00pm) I eventually got given 10.00am after insisting those times would not work for us. I believe this is because they want to keep the popular funeral times for clients without pre paid plans. The member of staff was clearly disgruntled that I wouldn’t accept the early/late times and again, quickly ended the meeting without explaining the order of service booklets/ flowers/ music for the funeral etc in any detail.  I had to email and go back into the Co-op to clarify this information on several occasions as it was not forthcoming. This lack of care meant I felt anxious through the whole period leading up to the funeral as I did not have the confidence in the admin to have everything in place. Finally, the coffin was not the one chosen in our meeting, same coffin but different colour. This was after them trying to sell us other, more expensive  coffins, so not sure if this was a deliberate mistake or incompetence. I was very polite in all my interactions with the office as I wanted the funeral to go smoothly and was acutely aware my deceased mother was in their care. 

  • 5 Michael Budd 5th Feb 2024

    Very friendly, organised and professional from the start of proceedings to the actual funeral itself

  • 5 Wendy Bates 5th Feb 2024

    Louise at the coop Eltham, and John on the day, were both helpful, understanding and supportive. I’d highly recommend the Coop, I couldn’t fault them. 

  • 5 Kay Campbell 29th Jan 2024

    Everything the co op did for my nans send off was lovely x thank you 

  • 5 Leslie Howell 29th Jan 2024

    We couldn't be more happy with Co op Funeralcare, from the first visit, to the end of the funeral they were so helpful, professional and kind. Everything went so well and there were no worries. We were guided through the whole process and kept informed of everything and the day couldn't have gone better! I would recommend them to anyone, Thankyou!

  • 5 Terence Foster 15th Jan 2024

    The service given,and the way the conducted themselves was first class.
    Thank you.

  • 5 Ann Eglin 9th Jan 2024

    From beginning to end Louise and Mark provided a high quality of care to me and my family. They guided us through the process of arranging the funeral and I felt very supported and unpressured at all times.

  • 5 Geraldine Ley 11th Dec 2023

    Excellent, many thanks.

  • 5 David Cheek 11th Dec 2023

    everyone who helped myself & family with the funeral were excellent with everything - Thank you

  • 5 Lynn Griffin 22nd Nov 2023

    This was a double funeral for both my parents so I really wanted it to be something special. I was very pleased with everything regarding the arrangements. All of those involved in the arrangements and on the day were very friendly and helpful. The funeral service was lovely just as I wanted it. Family members who attended the service and also those who watched it online commented on how lovely it was too.

  • 5 Min Chu 24th Oct 2023

    Thank you to Jenna, Louise and the rest of the team for looking after myself and family. They made my mothers send off just that little easier. Also very caring and helpful ❤️ will never forget them.

  • 5 Alison Rodgers 23rd Oct 2023

    We received such great service from everyone we dealt with at co-op funeral care in Eltham. Jenna and Louise in the office were so helpful answering my many questions and John on the actual day was so kind, helpful and professional - he made a very difficult day so much easier and run like clockwork. We were able to give my Nan the best send off thanks to their help. Thank you. 

  • 5 Martin Green 9th Oct 2023

    Excellent service from start to finish - friendly and helpful throughout 

  • 5 Sam Tilley 2nd Oct 2023

    Can not speak high enough of the team there . From the start even to now once it has all finished they have been so nice and understanding making sure me and the family are ok . I would like to give a shout out to Jenna as well who really made it so much easier . With her help and care and understating and just her overall professionalism of her job . She is a credit to the company . I would highly recommend to anyone going through this situation to use the eltham branch. 

  • 5 Susan Hewson 17th Sep 2023

    Eltham Funeralcare provided an excellent service for our Dads funeral, very professional and they made sure the day ran smoothly, giving our Dad the send off he deserved 

  • 5 Amanda Lynch 11th Sep 2023

    Met with Louise at Well Hall funeral directors.
    She was fantastic throughout and was very helpful with everything that needed doing.
    On they day of the funeral the director and his team were fantastic. Helpful and guided through what needed to be done.
    Had a call the day before the service and explained what was due to happen. Also had a call a few days after. Can't thank you all enough

  • 5 Linda Randall 7th Aug 2023

    Great service all the way through from beginning to end. Highly respectable. 

  • 3 Sriranganathan Rajaratnam 17th Jul 2023

    I found it difficult to get in touch with your local office. Every time I telephoned, the call got transferred to head office. I had to tell them about issues and re-tell when the local agent who worked only between 10 am and 2 pm phoned me. There was only one person in Eltham.
    Having asked and reluctantly given an extension of 15 minutes before the church service started, I wad phoned late on the evening before the funeral and told that the hurse will arrive very early. This threw everything I had planned out of the window.
    The good things - I was always treated with courtesy by every member of the staff.
    The handling of placing the flowers and retrieving the messages were done professionally. I was told that I could phone the person who brought my aunty to her house, that I could call him at any time.
    I wish you well in the future.

  • 5 Beverley Edwards Porter 13th Jul 2023

    Jenna, Simon and the team provided a professional and sensitive service that gave a great sense of peace as we said goodbye to my uncle. I can’t thank them enough for making things so much easier for the family. 

Address
172 Well Hall Road
Eltham
London
SE9 6SR

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Ann Skerratt 28th Feb 2024

The service that was provided was excellent staff and nothing was to much trouble . would recommend to people. thank you much .

David Puckey 27th Feb 2024

Good service, except the flowers I had requested were omitted from the final order. And that was disappointing on the day of the funeral when the coffin arrived without the flowers.

Tracy Morris 26th Feb 2024

Jenna and Louise looked after me so well and dealt with all my requests that I wanted to happen to my mum they was always on the end of the phone if I needed them and got mum back quickly has well thank you souch for your help love and kindness Tracy Morris and family xx

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