Jonathan Terry Independent Funeral Directors, London Road

5 Michelle Hallum 18th Jan 2021

All of our wishes were met and communication with Sarah was excellent.

5 Peter Boyles 21st Dec 2020

From our first contact to being dropped off after the funeral we felt completely confident that everything would go smoothly - and indeed it did. The secret is to listen to the professionals and they will guide you through at a time when you don't need any hassle.

5 Lynne Clarke 15th Dec 2020

Everyone involved in Alex's funeral from the care and respect given to my son to the planning and actual funeral of Alex were fantastic. Communication was excellent every step of the way and the service was so very personal to him. I would recommend Jonathon Terry very highly.

5 Michaela Lambart 27th Nov 2020

Funerals are never easy, however this was my first experience of organising one and during lockdown period it was a daunting experience I dreaded. Margaret and everyone at Johnathan Terry were all so lovely! They were considerate to our feelings and helped so much from start to finish! My mum passed away in my home and from the initial call someone was there to gently take her away! The care of her and me and all our family was amazing! Thank you to everyone there for making it as easy as a funeral can be!

5 Rebecca Saintey 21st Nov 2020

We can not thank Margaret and Sarah and Ed and the other gentlemen at the service for everything they have done for us. They have gone above and beyond especially with sorting out our flowers. The best thing was giving Dad his last ride On a Harley motorbike as a hurst was such a special touch. They have made us feel safe and looked after and guided through one of the hardest things we have had to do, Dad was only young and they made us feel so at ease and supported us through every stage. They took such great care of our Dad. A massive thank you to you all x

5 Darren Borras 14th Nov 2020

The Jonathan Terry team were professional and caring in the way they looked after Mum throughout a very difficult time fo us as a family.

Thank you..

4 Roland Simpson 27th Oct 2020

The staff were very helpful and the order of service booklet was lovely plus the arrangement of photos for the committal. In my bereaved stress I didn't follow the Obitus details properly and sent out the wrong details which was a great pity . Can I suggest that in future you take please through the site log on are personal meet and then put your warning IN BOLD when you email the details...advising to cut and paste exactly the wording (sorry , I missed it ! )Also too about the just giving, I was not familiar so didn't take advantage of it ).

5 Lisa Rose 24th Oct 2020

We have used Jonathan Terry on a number of occasions.All of the staff are very helpful and nothing is too much trouble to ensure you receive the best experience possible.

5 Henry Cirino 20th Oct 2020

All staff have been very considerate, sensitive and attentive, throughout the process and the funeral, in these very difficult times.

5 Richard Hartley 16th Sep 2020

Very pleased with the service you gave my dad he would of been very impressed you made a sad day very special thank you so much

Regards Richard 

5 Sarah Norris 1st Sep 2020

We received kind and efficient customer service and the undertakers on the day were excellent.

5 Ann Moss 25th Aug 2020

Very professional, caring, and couldn't do enough for the family. Margaret was extremely calm and professional throughout. Thank you.

5 Chloe Gale 18th Aug 2020

From the time of asking them to direct the funeral they were brilliant, compassionate and took the stress out of things. From liaising with the coroner, preparing & viewing our loved one, arranging a celebrant and arranging detour en route to Crematorium so that colleagues could line the route safely. Highly recommended.

5 Elizabeth Parker 16th Aug 2020

Jonathan Terry funeral directors were excellent throughout. All the staff at the Southampton branch went above and beyond through our difficult time. Everything went easily and effortlessly and we did not have to concern ourselves with anything. They were very professional and i highly recommend their services.

5 Mike Joyce 10th Aug 2020

Jonathan Terry were a great help in helping us to make all the arrangements for Christopher’s funeral, especially as we do not live locally. The staff were kind, understanding and very efficient in all they did. The service was very good and very well organised which made the day less of sad occasion, more of a celebration for a brother’s life.
Many thanks for your support and consideration.
Myke and Sarah Joyce.

5 Debbie van Coller 27th Jul 2020

Covid 19 put restrictions on what we could do but Jonathan Terry provided exceptional support during a very difficult time. Everything ran perfectly and they were professional to the core and gave my husband the send off he deserved. Thank you 

5 Robert Bhatnager 23rd Jul 2020

Very professional, friendly and above all knowledgeable and easy to contact. My mother would have approved and been proud of the service provided by Jonathan Terry

4 Mike Wright 9th Jul 2020

Very helpful in difficult circumstances

5 Irene Chivers 20th Jun 2020

Having used Johnathan Terry for my Father's funeral, which was handled with care and dignity, they were the obvious choice for my Mother's.

Again the service provided was one of care and compassion. I would thoroughly recommend them. Probably one of the best Funeral Directors in Southampton.

5 Nicola, Ian, Thomas, Bradley, Mollie Bishop 26th May 2020

I couldn't possibly praise Jonathan Terry"s enough, as a family we've required their services too many times over the last decade, but 4 occasions in the last 4 years. Unfortunately the most recent was my Mother, Mum insisted we would contact Jonathan Terry's when the day came. I have to say the levels of respect & customer service were already 10 out of 10 previously, with the current lockdown restrictions Jonathan Terry's raised the bar yet again this company is sheer class! The hearse began from our Mum's home and due to shielding our Dad (separated) couldn't attend, but the procession was able to drive past our Dads house so he could pay his respects, Mathew stopped the Hearse, allowed our Dad a moment and then began leading the procession walking in from off the hearse again. We arrived at the Crematorium, we parked as the hearse stopped and were asked if we would wish to walk behind the hearse for Mum's final journey (as the limousines were unavailable due to social distancing) Once again Mathew was class, he made a horrendous time to endure such a day with restrictions the best send off with just a few tweaks which made our mum's day unique and it was very dignified. Thank you Mathew.

I can't not mention Margaret who has always been so respectful to any of us and our family over the years.

Jonathan Terry's thank you for making our Mum's special day also such a special day for us as well.
Pure class

5 Valerie Hickox 28th Apr 2020

We found ourselves in a very difficult situation trying to organise my father’s funeral in the middle of the Coronavirus outbreak but Margaret and her team at Jonathan Terry made everything so simple by taking over the entire organisation for us including the sorting out of Flowers, Minister, and Organist which could have proved very difficult at this time, as well as booking the crematorium at a suitable time to accommodate family travel arrangements. Everything has been handled with care and sensitivity and we would have no hesitation in recommending Jonathan Terry to anyone. My father’s Care Home were also very impressed with the services provided the company.
Thank you so much.

5 Georgina Vine 15th Mar 2020

Very good and polite

5 Carolyn Pollock 2nd Mar 2020

Excellent service right through from the first meeting to the end of the funeral. Always available for advice and support. Thank you.

5 Christopher Thomason 10th Feb 2020

At one of the toughest times Jonathan Terry Funeral directors were amazing. I can't recommend them enough.

5 Jane Easlick 8th Feb 2020

We have received a very compassionate service where nothing was too much trouble. Margaret,Sarah and Ed along with the others in the day were all very kind, caring and everything was explained well although they were not intrusive.We were allowed to have exactly what we wanted which made for an incredible service which meant the world to family and friends.They all look after everyone but most importantly they look after your loved one with love throughout.Highly recommend them for the support and aftercare too.