A.W. Lymn Ilkeston

117 reviews

A.W. Lymn Ilkeston, Derbyshire, funeral director in Derbyshire A.W. Lymn Ilkeston, Derbyshire, funeral director in Derbyshire A.W. Lymn Ilkeston, Derbyshire, funeral director in Derbyshire

A.W. Lymn is a family-run funeral director firm serving bereaved families from Awsworth, Ilkeston, West Hallam and other communities in the area.

Latest Verified Reviews

Sean Platt 6th Sep 2021

The care, consideration and professionalism demonstrated by all at A.W.Lymn made this whole sad process easy for us all. Nothing was too much trouble and their knowledge helped us to give mum the perfect and lovely farewell we needed. Thank you Nicola, Michelle, Donna and the whole team. 

Lyn Newton 5th Sep 2021

Everything was perfect. A wonderful send off for our dad. 

Ellen Whitehead 27th Aug 2021

From the second my darling Grandad passed, A.W. Lymns have been nothing but supportive. They assisted my grandma and myself along every step of the way and have been accomodating, honest and reliable at a very upsetting time. Thank you so much. We wouldn't hesitate to recommend this family orientated company.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
1 Park Road
Ilkeston
Derbyshire
DE7 5DA

About Us

This funeral home was part of the Ilkeston Co-op Funeral Service, which opened in May 1994, and was then incorporated into the A W Lymn group in October 2003.

The funeral home is run by funeral arranger Nikki Anderson and is over seen by senior funeral director Kevin Hall. and the office is open from Monday to Friday from 9 am to 5 pm and on Saturdays from 9 am to 12.30 pm.

If you need assistance after hours, you can always call our telephone number at any time, seven days a week, and we will arrange an appointment at your convenience.

The premises offers one client parking space, a reception area, family rooms, visiting rooms and cold room facilities.

The branch gives a discount to Co-op members and also offers Ilkeston Co-op Funeral Vouchers and Ilkeston Co-op Funeral Plans.

The Ilkeston office covers all of Ilkeston and its surrounding area including Awsworth, Cossall, Eastwood, Heanor, Kimberley, Kirk Hallam, Langley Mill, Loscoe, Shipley, Smalley, Stanley, Trowell, West Hallam and beyond.

Nigel, Matthew and Jackie Lymn Rose are the directors of the A W Lymn group.

Latest Obituaries

Ann   Moore

Ann Moore

Apr 1946 - Sep 2021

Paul   Mallett

Paul Mallett

Nov 1946 - Sep 2021

Joan   Hammersley

Joan Hammersley

Nov 1932 - Sep 2021

Alan   Bingham

Alan Bingham

Oct 1933 - Sep 2021

View more

Verified Reviews

Verified Reviews

  • 5 Sean Platt 6th Sep 2021

    The care, consideration and professionalism demonstrated by all at A.W.Lymn made this whole sad process easy for us all. Nothing was too much trouble and their knowledge helped us to give mum the perfect and lovely farewell we needed. Thank you Nicola, Michelle, Donna and the whole team. 

  • 5 Lyn Newton 5th Sep 2021

    Everything was perfect. A wonderful send off for our dad. 

  • 5 Ellen Whitehead 27th Aug 2021

    From the second my darling Grandad passed, A.W. Lymns have been nothing but supportive. They assisted my grandma and myself along every step of the way and have been accomodating, honest and reliable at a very upsetting time. Thank you so much. We wouldn't hesitate to recommend this family orientated company.

    A.W. Lymn, Ilkeston Team replied
    Thank you for your kind words, I am glad we were there to support you through your loss and it was a pleasure to take care of you all. Nicola.
  • 5 Mary Trolley 22nd Aug 2021

    Absolutely brilliant service, lovely staff would highly recommend.

    Chloe Lymn Rose replied
    Thank you for this kind review and for your recommendation, we are very grateful.
  • 5 Christine Judd 10th Aug 2021

    Nicola and the team did an excellent job arranging and carrying out my mums funeral. Nothing was too much trouble and they all genuinely care about the families they come in contact with. We couldn't get the same celebrant as we had previously for my Dads funeral so Nicola put me in touch with an a lady called Tracey Matthews. Tracey carried out the service perfectly. She worked really hard, perfecting every detail. Would highly recommend both Lymns and Tracey to anybody requiring a funeral service.

    A.W. Lymn, Ilkeston Team replied
    Thank you for your kind words from me and all the staff that were involved with your mother funeral. It was an honour to take care of you all and I am really pleased that Tracey's service was perfect. Nicola.
  • 5 Charles William Riall 25th Jul 2021

    The staff were very helpful with care of my wife and planning of the funeral. They were understanding, and provided guidance and support throughout.

    A.W. Lymn, Ilkeston Team replied
    Thank you for your kind words, I am so pleased that I was the one to care for your late wife and yourself. Nicola.
  • 5 Lisa Horsley 20th Jul 2021

    Very caring, kind, friendly, thoughtful and considerate staff.  Professional and smart service from start to finish.  Thankyou

    A.W. Lymn, Ilkeston Team replied
    Thank you for your kind words from all the staff involved on the day of your mother’s funeral. 
  • 5 Susan Rowlands 22nd Jun 2021

    From the moment myself and my family met Nicola Anderson at A W Lymn we have been treated with professionalism, dignity and respect which enabled us to give my dear father the funeral he would have wished for and for which we are truly grateful. 

    A.W. Lymn, Ilkeston Team replied
    I thank you for your kind words, it was a privilege to be the one to take care of you all. Nicola.
  • 2 Sarah Dawes 11th Jun 2021

    Although this is listed as a complaint against the Ilkeston office, it is actually the Stapleford office that was the biggest problem.  My fathers body was moved to the Ilkeston office because of the poor service at Stapleford. My father had prepaid for a funeral plan and I think that the service we got was inferior, as the money is guaranteed to the funeral director. I was thinking about doing this myself but following my experience I would not now. My fathers’ body was left at the hospital for about 3 weeks. The funeral director only provided a week of care for my father and would have only covered 15 days if he had been with them longer. I have used other funeral directors in the area and they care for the deceased for an unlimited time, without extra charge. The lady dealing with me at the Stapleford office was unprofessional, rude, argumentative and incompetent. I felt that the experience was about the money and not about customer care. I reported my concerns to the head office and they moved my father to Ilkeston and then the Principal Funeral Director, from the head office took over the arrangements. Apart from the attitude at Stapleford the problems were numerous, including the obituary going in less than a week before the funeral with the photo being originally placed upside down. The day of the funeral went very well due to the Principal Funeral Director, however the final straw was when I received a letter from the finance department about the charitable donations made at the funeral. Apart from spelling mistakes and an incorrect name, my deceased father somehow managed to donate a cheque to his own funeral! I have received an apology for all the problems but they should NOT have happened at a time when someone is grieving for the loss of a parent. There has been no compensation or non monetary recognition for the pain and suffering they caused me, instead I had to pay them extra money for items that were not covered in the funeral plan. I would definitely NOT recommend A W Lymn Funeral Directors

    Matthew Lymn Rose replied
    Mrs. Dawes. Thank you for writing a complete review to explain your low star rating. I was aware of the clash of personality in the early stages, not helped by your Father's Pre-Paid Funeral Plan being one with a national firm who do not have a presence in this area rather than a plan purchased from us. I am not going to deny some of the errors, and for these I apologise, but I am pleased that both Nikki at Ilkeston, and Julia our principal Funeral Director looked after things well for you and your family.
  • 5 Jack Kathryn 1st Jun 2021

    The service received was caring and professional from the first contact until the last. The ladies in the office dealt with it all and was very efficient. On the funeral day the funeral directors were also very professional and respectful. The service was delivered by a lovely lady Tracey Matthews. We had asked for someone who was not a vicar as requested by the deceased to deliver the service and she delivered it beautifully. Thanks to all !

    A.W. Lymn, Ilkeston Team replied
    From all the team at Ilkeston we thank you for your kind words and I am glad that Tracey Matthews delivered the service as you had expected. Thank you, Nicki.
  • 5 Janet Cross 1st Jun 2021

    Such kind and thoughtful service throughout the whole process of arranging a funeral for my darling brother, who was taken from me so quickly and suddenly that I just couldn't process everything, but Nicola and Michelle were so kind and sympathetic and helped guide me through everything. Nothing was too much trouble, even when I lost internet during the organisation, they came round to my house and dropped paper copies of anything I needed to see and approve. In the most positive way, I hope I don't need their service for many years to come.

    Chloe Lymn Rose replied
    We are grateful to you for taking the time to leave such as kind and detailed review of the service provided by Nicola and Michelle during this difficult time for you. It is good to hear that they went above and beyond to ensure that you received all the documentation in a timely manner and that their guidance and support made things a little more bearable. I have of course passed your kinds words to them. Thank you.
  • 5 James Condon 16th May 2021

    Thank you so much it was flawless.

    Chloe Lymn Rose replied
    It is wonderful to hear that Nikki and her team gave a flawless service at this sad time, thank you.
  • 5 Fredrick Boultbee 15th May 2021

    We as a family felt that we were treated with the utmost respect at this very difficult time. Thank you for the excellent service you provided and more importantly taking great care of our beloved Pat.

    A.W. Lymn, Ilkeston Team replied
    Thank you for these kind words, I am glad I was able to take care of both you and Pat during this difficult time. Nicola.
  • 5 Robert Parker 11th May 2021

    Helpful throughout many thanks xx 

    A.W. Lymn, Ilkeston Team replied
    Thank you for taking the time to leave this positive review, I am glad that you were happy with all that I did for you. Nicola.
  • 5 Julie and Brian Walton 4th May 2021

    Its just a first class service from beginning to end. The staff are helpful prior to the date of service and on the day. In these restricted times we currently live in it could not have gone any better . Thank you

    A.W. Lymn, Ilkeston Team replied
    I am so glad I was there to support you and your family and I thank you for your kind words. Nicola.
  • 5 Lynda Smith 15th Apr 2021

    Very helpful and accommodated everything asked for.  Very professional and patient.  Thank you very much. 

    A.W. Lymn, Ilkeston Team replied
    Lynda, thank you for your kind words, I am really glad that I was able to be with you to support you. Nicola.
  • 5 Annamaria Gabrielli 6th Apr 2021

    Excellent service. Very caring and informative. Relieves the pressure that you may experience.

    A.W. Lymn, Ilkeston Team replied
    I would like to thank you for these kind words, it was a privilege to be the one to take care of you all. Nicola.
  • 5 Nicholas Gillott 5th Apr 2021

    From the first contact to beyond the service day, the support and advice given by the team at Ilkeston has been invaluable. Having never been through the process before the thought of everything ahead onto of losing Mum was overwhelming but Nicky, Michelle and Mick made each step bearable and went above and beyond on each query or request. Introducing us to Tracey Matthews was a blessing as she helped us remember the good times during the pain and everyone commented on how much the celebration she gave reflected Mum exactly. We still have a way to go before Mum is with her family but with Nicky and Tracey's help we know it will be the best

    Chloe Lymn Rose replied
    We are really grateful to you for taking the time to leave this wonderful review and it is great to hear that all the the team at Ilkeston made you feel at ease throughout this difficult time and beyond. I have also asked Nicola to forward your kind words onto Tracey Matthews. Thank you.
  • 5 Jonathan Doughty 16th Mar 2021

    From the first instance the support and direction from AW Lymn has been exceptional. Nicola has ensured that all aspects were covered and ensured a dignified approach with my Mum at all times. Mick and his team provided a very professional support on the day, reassuring and couldn’t ask for anything else on the day. Tracey our curator ensured that the day was all about our Mum, from initial contact to home visit where there was a genuine interest and warmth to get to know and during the service that heart felt warmth continued and we had the service we so wanted and Mum would have wanted about her life. Highly recommend and we thank you as a family. 

    Chloe Lymn Rose replied
    Thank you for these kind words, it was a privilege to be the one to take care of you all and I am truly grateful that I was able to make such a difference to you and your family during this sad time. Nicola.
  • 5 Mandy Newbold 13th Mar 2021

    The family were all very pleased with the service we received.  From start to finish everything was respectful, compassionate and professional  Every need was taken care of, even the ones we didn’t know we needed.  We would recommend A W Lymn 

    Chloe Lymn Rose replied
    I would like to thank you and your family for these kind words, I am glad I could care for you all in your time of need. Nicki.
  • 5 Josephine Ward 19th Feb 2021

    A W Lymn service was faultless. The worse day of our lives turned out to be a beautiful celebration of my Father’s lovely life.  Thank you to all involved especially Tracey Mathews who took the service.  Mourners commented on Tracey’s warmth and sensitivity. 

    Chloe Lymn Rose replied
    I would like to thank you for these kind words and I am happy I was there to support you all at your time of need. Thank you, Nicki.
  • 5 Susan Butler 30th Nov 2020

    Made everything very straightforward. Kind and compassionate. Very helpful and respectful.

    Chloe Lymn Rose replied
    We are glad you found Nicki to be kind, compassionate, helpful and respectful and she joins me in thanking you for this lovely review.
  • 5 Donna Lynam 22nd Nov 2020

    Very caring and understanding at a difficult time 

    Chloe Lymn Rose replied
    Thank you for your kind words, it was my pleasure to help you through this difficult time. Nicki.
  • 5 Karen Shaw 20th Nov 2020

    Very professional throughout. They made a very sad time less stressful. Would recommend.

    Chloe Lymn Rose replied
    Thank you for your kind words and your recommendation, it was my pleasure to look after you and your family. Nicki.
  • 5 Barry Ward 26th Oct 2020

    Everything done to the deceased wishes.

    Chloe Lymn Rose replied
    We are pleased that we were able to meet all Maureen's wishes even with the current covid restrictions in place. Thank you.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
1 Park Road
Ilkeston
Derbyshire
DE7 5DA

Latest Verified Reviews

Sean Platt 6th Sep 2021

The care, consideration and professionalism demonstrated by all at A.W.Lymn made this whole sad process easy for us all. Nothing was too much trouble and their knowledge helped us to give mum the perfect and lovely farewell we needed. Thank you Nicola, Michelle, Donna and the whole team. 

Lyn Newton 5th Sep 2021

Everything was perfect. A wonderful send off for our dad. 

Ellen Whitehead 27th Aug 2021

From the second my darling Grandad passed, A.W. Lymns have been nothing but supportive. They assisted my grandma and myself along every step of the way and have been accomodating, honest and reliable at a very upsetting time. Thank you so much. We wouldn't hesitate to recommend this family orientated company.

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Update

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