H. Biffen & Sons Funeral Directors

5 Keith McNally 2nd Jun 2025

Biffen & Sons were absolutely amazing and extremely caring.

John and Emily were able to guide me through the process with minimal fuss but with absolute understanding.

I can not praise them highly enough and would recommend them to anyone.

5 Helen Prince 24th May 2025

When we knew my dad was terminally sick with weeks to live we contacted Biffens to put plans in place. A tough task but when we met with John he immediately put us at ease and he went through the whole funeral plan and asked us as a family collectively what our requirements were. He advised what needed to be done once the death happened and who I needed to contact etc , this after the event I found was a godsend.
 
The care and compassion the whole team showed us as a family was outstanding and the fine detail of how we wanted things was taken care of. Emily is one of the most respectful and caring human beings and nothing was too much trouble every time I called in or phoned her. 

Thank you doesn’t seem enough, it’s a very tough job and an incredibly difficult time but leaving your loved ones in the care of Biffens is reassuring. 

I have no hesitation in recommending this funeral directors as they are nothing short of amazing. 

Thank you all 

Helen Prince 

5 Nicola Blake 9th May 2025

Thank you so much for organising Mum’s beautiful service at St Mary’s church and interment at Quantock cemetery. It was absolutely perfect in every way.
From our first meeting in the office at Biffens to our final journey in the limousine we received a warm, friendly and caring service from all staff.
A special mention to Sarah and Emily who were both so helpful and supportive.

5 Christine Jenkins 7th May 2025

The process from start to finish was very professional, warm and compassionate, this very important day was made a little easier due to the support and thoughtful nature of all involved. Thanks again to John and Emily.  

5 Jane Duddridge 6th May 2025

As a family we have nothing but praise for Biffens. The care and respect shown not only on the day of the funeral but all the way through has helped us cope with a very difficult and emotional time .

5 Kate Box 20th Apr 2025

Thank you for coordinating our memorial service with kindness, care and attention to detail, so we could focus on our family and friends. 

4 Jonathan Stafford 20th Apr 2025

Very good service 

5 Christine Howard 5th Apr 2025

Excellent service and guidance thank you so much

5 Bridget Marsh 1st Apr 2025

Having suffered the loss of both our parents in the last year. Both John , Sarah and their team have helped support us during a difficult and emotional time with care and compassion. I can’t thank them enough for making the process so easy and for always being there to answer any questions. 
Bridget Marsh 

5 Paul Frost 17th Mar 2025

H Biffen & Sons Ltd, were fantastic, they handled every aspect of the procedure, from collecting Claire from the Hospital to arranging the ceremony at the Crematorium.
At every stage throughout, Sarah from Biffens and Her Team were professional, compassionate & understanding.
I could not have wished for a better celebration of the life of Claire.

5 Steven Orley 13th Mar 2025

Sarah and her team were amazing, thoughtful and very supportive , thank you 

5 Isabel Pasco 22nd Feb 2025

EXCELENT!!! Thank so much for your support and to share this important day with us!

5 Anita Winslade 29th Jan 2025

John and Sam Biffen have tenderly, thoughtfully and sensitively conducted the entire process of delivering my beloved husband's funeral. I recommend them to everyone.

5 Terri Hale 28th Jan 2025

I cannot praise H Biffens enough. They were 1st class in every aspect of their services for my partner John Lowe. With John having to be repatriated, they took care of everything on arrival in the UK. At such a difficult time for me, they were there  to support and give valuable advise and guidance. Nothing was any problem for them, regardless of the visits to their office and questions I kept asking them and Sarah Biffen was always available anytime of the day. I recommend them every time. Their family really do take care of yours.

5 Katy Lowe 22nd Jan 2025

The whole team were fantastic, helping us navigate plans at such a sad time.
Supportive, informative, clear, kind & understanding.
Incredible service throughout.
Thank you so much.

5 Susan Cooksley 15th Jan 2025

Biffens was really good. They answered any questions we asked. We've used them to do my mums and dad's funeral. We're very pleased with them . We'd use them again

5 Jeremy Fairfax 7th Jan 2025

Took care off our brother & the funeral was a perfect send off for him 

5 Dean Henderson 23rd Dec 2024

Excellent service, totally professional in every way and understands everyone’s needs

5 Kenneth Rowe 23rd Dec 2024

All members of the team were excellent polite & caring at all times. Would recommend them very highly.

5 Garry Jones 23rd Dec 2024

Such a professional company - John and team excelled - great customer care and that personal touch. So pleased John attended Dad's funeral himself, as he knew him personally.
Super efficient, kind, thoughtful and caring. Attention to detail, good communication.

5 Frances Webb 22nd Dec 2024

The staff were all very kind and supportive and guided me through the procedure with efficiency and compassion. Thank you.

5 Christopher Potts 14th Dec 2024

Everything was handled beautifully and the advice was excellent. No faults at all.

5 Linda Lindsay 11th Dec 2024

We can't thank John and his team enough for the care and consideration given to us when preparing for our dad's funeral.
Always courteous and helpful when we were navigating what needs to be done.
Would recommend them if you should need there services

5 Matthew Depledge 3rd Dec 2024

Excellent service. Empathetic and professional. Did everything they could to make a difficult time as easy as possible and to accommodate all requests. Everything dealt with promptly.

5 Shirley Dean 24th Nov 2024

Sarah and the team were amazing throughout the whole process from start to finish. We are very grateful for all of your exceptional care and compassion during this difficult time. Your professionalism and kindness provided great comfort. We can’t thank you enough and would highly recommend you! Thank you!