Nearest Funeral Directors (Coventry)

Latest Verified Reviews

James Dewhurst 2019-07-13 12:53:05

“Not very professional” ,my Mum was at walsgrave uni Hospital in the mortuary for 12 days and we booked an appointment to go and see my Mum at CO OP Ansty for Friday 5th July at 10.30am,but was I rang on Thursday afternoon that they were still waiting for a second signature from a Doctor to release my mums body so she could go to Ansty,  .On Friday I rang several times to see what the latest info was on my mums body and was diverted to a main switch board and  a member off staff bluntly told me to slow down when I was telling him my name.Adele rang me Friday afternoon to say my mums body had arrived and we could go and see her,my Dad is 93 and it was to late ,so we arranged to go and see her on the Mon 8th July the day before mums funeral.i was told I would get a phone call 48hrs after my mums funeral to collect her ashes.i waited until Friday afternoon for a phone call and I had to ring them muse to arrange to collect the ashes, because my Dad was getting anxious.So after my experience I will definitely will not using the CO-OP again.

Diane O'Keefe 2019-07-06 10:56:08

My family wish to express our gratitude for the way in which all of your staff, especially Adele, conducted the funeral of my late husband Finbar OKeefe on the 2nd of July 2019, at 3pm. Your professionalism was exemplary. Our celebrant, Carol, showed warmth and total dedication to Barry's day, which has given us all confidence to move forward, after bringing our family together sharing precious memories. Thank you all again. I would recommend the co-op as a reliable funeral director.

Lesley Plater 2019-06-28 12:28:15

Jenny Smyth went out of her way for me and my family we cannot thank her enough for her help and support through this terrible time and she still let me to keep in touch with her thankyou jenny xx

Katherine Gunton 2019-06-23 10:11:30

Thank you very much

Gail Komorowski 2019-06-21 23:01:31

I can not thank your staff enough on what was a very emotional day for me and my family please can you pass on my deepest thanks to one and all.