The Co-operative Funeralcare Coventry

198 reviews

The Co-operative Funeralcare Coventry

Latest Verified Reviews

Mark Bolton 30th Sep 2019

Very helpful and respectful service. Thank you.

Alan Brewin 17th Sep 2019

Caring and efficient throughout. 

Joy Williams 3rd Sep 2019

Excellent compassionate service from start to finish ,

Reviews

Location

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

Verified Reviews

Verified Reviews

  • 5 Mark Bolton 30th Sep 2019

    Very helpful and respectful service. Thank you.

    Darryl Smith replied
    Your feedback is greatly appreciated Mark, thank you for taking the time. Darryl Smith - General Manager
  • 5 Alan Brewin 17th Sep 2019

    Caring and efficient throughout. 

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Joy Williams 3rd Sep 2019

    Excellent compassionate service from start to finish ,

    Darryl Smith replied
    Thank you so much, we appreciate your kind comments. Darryl Smith – General Manager.
  • 5 Ann Austin 19th Aug 2019

    Excellent service by Jenny. Thank you

    Darryl Smith replied
    Thank you so much, I know Jenny will appreciate your kind comments. Darryl Smith – General Manager.
  • 5 ichard Gascoyne 13th Aug 2019

    A first class service made a very difficult situation much easier to deal with it was dealt with by really nice people would not hesitate to recommend them

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Hilary Thompson 7th Aug 2019

    From start to finish the service we received from everyone at Coop erative Funeral Care was excellent and we felt supported and cared for throughout.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Lesley Plater 28th Jun 2019

    Jenny Smyth went out of her way for me and my family we cannot thank her enough for her help and support through this terrible time and she still let me to keep in touch with her thankyou jenny xx

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Wayne Lovelock 19th Jun 2019

    From start to finish the team at Co-Op funeral care were fantastic.  They showed respect and care.  Lesley at the Lower Holyhead Road branch was so patient and helpful.  She guided me through all that needed to be done.  Thank you so much all. 

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Brian Green 17th Jun 2019

    Thank you so much to everyone who was involved in the organisation of the funeral of my mum, not just last Thursday itself but beforehand too. Kind regards  Brian and Stephen Green x

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 4 Gary Dyde 15th Jun 2019

    all good

    Darryl Smith replied
    Thank you so much, I know Marie will appreciate your kind comments. Darryl Smith – General Manager.
  • 5 Malcolm Anstee 25th May 2019

    A very difficult and traumatic time for our family was made so much more comforting by Leslie and all the staff . Their absolute concern for every detail and our wishes for Sheila's burial were followed to the enth degree. I (Malc) cannot thank you enough for your help and compasion showed to us throughout all the organisation of this very special funeral. i would not hesitate to advise anyone to use the Co-op should they sadly need them. If i could give you 10 stars i would in my book you are all stars.Thankyou so much for everything, you made a very very sad day into a perfect send off for my wondeful Wife Sheila.

    Darryl Smith replied
    Dear Malc - for us, receiving such a glowing testimonial as this from a client family is one of the most worthwhile outcomes from arranging and conducting a funeral for us. Knowing that we have helped a client family through a difficult time is a tremendous reward and I know my colleagues in Coventry will be humbled by your kind words. Darryl Smith - General Manager
  • 5 Christopher Baker 12th May 2019

    Very professional, helped me through a difficult time with courtesy, understanding and advice. Enabling the service to go as smoothly as possible. Thank you.

    Darryl Smith replied
    Christopher thank you for your kind words, I am glad our colleagues were able to be of service. Darryl Smith - General Manager
  • 5 Eric Hughes 27th Apr 2019

    Very well organised and sympathetic handling of the arrangements. Thank you

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Michael Hudson 16th Apr 2019

    The respect and care recived was well above average and the family wish to thank all concerned. Many thanks

    Darryl Smith replied
    Thank you so much for your kind words Michael, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Maureen Veronica Robinson 6th Apr 2019

    I had total support from everyone.I couldn't have asked for more sympathy in the loss of my husband. And will always be grateful to the wonderful Jenny who was always there for me.

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleague Jenny, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Ann Titford 5th Apr 2019

    My mum's funeral was arranged and conducted with care and professionalism. Jenny was excellent and helped us through the process with sensitively and humour. Many thanks Ann.

    Darryl Smith replied
    Ann thank you so much for your glowing testimonial, I am so glad that Jenny and her colleagues were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 5 Jonathan Longbottom 5th Apr 2019

    Thanks so much for all the support I was given Leslie what a credit you are

    Darryl Smith replied
    Thank you for your kind words, I am glad Lesley, our colleague, was able to help you. Darryl Smith - General Manager
  • 5 Tracy Smith 2nd Apr 2019

    Thank you so much to Jenny and Staff for all the support given to me at this sad time, i wouldnt of got through it without Jenny Smith keeping me strong xxx

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Lorraine Turner 2nd Apr 2019

    Jenny and the team were amazing .. very professional , but at the same time kind and empathic .. nothing was too much trouble .. and the celebrant Mel - I cannot thank you enough for a wonderful service .. Brian’s final journey could not have been in better hands .. thanks so much to you all.. love from Lorraine 

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Maureen Ferron 30th Mar 2019

    Excellent service from the day I walked into the office Jenny Smyth went above and beyond to look after me and my family I can’t thank her enough and her colleagues once again thank you from myself and my family.

    Darryl Smith replied
    We fully understand the loss of a loved one is an extremely sensitive time for the families we are privileged to serve. We strive to provide the best levels of service possible and we sincerely thank you for taking the time to leave us your feedback. Best wishes, Darryl Smith – General Manager
  • 5 Patricia Whitehouse 30th Mar 2019

    I am so pleased I used the Co-op funeral service for my husband . Very professional, caring and supportive . Jenny and her team looked after me and my family from the start to afterwards . Again Jenny many thanks .

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for Jenny and our colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Raymond Taylor 30th Mar 2019

    Thank you for making a difficult time easier. The staff were all so kind and caring and it was very much appreciated on the day and the lead up to the day. Thank you

    Darryl Smith replied
    Many thanks for taking the time to leave us such a positive review, your comments are very much appreciated by us all. Once again thank you. Darryl Smith - General Manager
  • 5 Susan Williams 24th Mar 2019

    We were treated with the utmost respect and compassion by all the team at Co-Op Funeralcare Holyhead Road, Coventry.  We cannot thank Jenny enough for her support, kindness and understanding throughout the whole process.  She certainly made us feel cared for and more importantly cared about our loved one.  Thank you again.  Sue, Natalie & Claire

    Darryl Smith replied
    Thank you so much Susan for taking the time to share your experience and leave such positive feedback for Jenny and our colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Gwendoline Andrew 15th Mar 2019

    Everything was in order for this funeral. All times I/we were treated with warmth and compassion to allow the funeral to go without any hitches. Penny Smyth who we dealt with could not have been any better.

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Christina Moore 12th Mar 2019

    The service we received was exemplary. Tom was very helpful, courteous, and professional when helping us to organize the funeral and was prompt and most respectful on the day of the service. Our experience could not have been better.

    Darryl Smith replied
    Christina thank you so much for your glowing testimonial, I am so glad that Tom was able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
11 Lower Holyhead Road
Coventry
West Midlands
CV1 3AX

Latest Verified Reviews

Mark Bolton 30th Sep 2019

Very helpful and respectful service. Thank you.

Alan Brewin 17th Sep 2019

Caring and efficient throughout. 

Joy Williams 3rd Sep 2019

Excellent compassionate service from start to finish ,

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