The Co-operative Funeralcare Kenpas Highway

78 reviews

The Co-operative Funeralcare Kenpas Highway

Latest Verified Reviews

Brenda Lawson 9th Sep 2019

Joyce at Kenpas Highway Co-op Funeral Directors was totally wonderful in dealing with my family and me when my husband died on14 August. She was absolutely first class.  The team on the day were also also professional and kind at the same time.  We could not have asked for more.  Than you, thank you.

Sarah Griffin 6th Sep 2019

Professional, accommodating and compassionate service. Excellent presentation  and really helpful guidance on what is a difficult day. 

Julie Burns 24th Aug 2019

Excellent and caring attention throughout, both Janet and Joyce could not have been more helpful and advised us through what was a very emotional and upsetting time for our family. Thank you very much.

Reviews

Location

Address
46 Kenpas Highway
Coventry
Warwickshire
CV3 6BP

Verified Reviews

Verified Reviews

  • 5 Brenda Lawson 9th Sep 2019

    Joyce at Kenpas Highway Co-op Funeral Directors was totally wonderful in dealing with my family and me when my husband died on14 August. She was absolutely first class.  The team on the day were also also professional and kind at the same time.  We could not have asked for more.  Than you, thank you.

    Darryl Smith replied
    Brenda thank you so much for your glowing testimonial, I am so glad that Joyce and her colleagues were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 5 Sarah Griffin 6th Sep 2019

    Professional, accommodating and compassionate service. Excellent presentation  and really helpful guidance on what is a difficult day. 

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Julie Burns 24th Aug 2019

    Excellent and caring attention throughout, both Janet and Joyce could not have been more helpful and advised us through what was a very emotional and upsetting time for our family. Thank you very much.

    Darryl Smith replied
    Julie your words of praise for Janet and Joyce are greatly appreciated, I am truly glad that we were able to help you through this difficult time. Darryl Smith - General Manager.
  • 5 Patrick White 20th Jul 2019

    Very helpful and professional. Always felt we were given a personal service throughout and amazed by the range of design available for the order of service and coffin. The golf theme we used for both was brilliant.

    Darryl Smith replied
    Thank you so much for your kind words Patrick, we really appreciate you taking the time to share your comments about the options available to make the funeral a personal tribute to Barry. Darryl Smith – General Manager.
  • 5 Susan Mannion 21st Jun 2019

    The care and support we received from Janet and the team at the Kenpas Highway branch was second to none. They were organised and efficient, caring and attentive. It was so refreshing to have the worry taken away from us at a very emotional time. I can highly recommend to anyone in the future.

    Darryl Smith replied
    Thank you so much for taking the time to share your experience and leave such positive feedback for my colleagues, it is very much appreciated. Darryl Smith – General Manager.
  • 5 Gillian Kimberley 2nd Jun 2019

    Janet and Joyce were very supportive at a very difficult time. They arranged the funeral in accordance with our requirements and everything went smoothly on the day. I cannot thank them enough.

    Darryl Smith replied
    We fully understand the loss of a loved one is an extremely sensitive time for the families we are privileged to serve. We strive to provide the best levels of service possible and we sincerely thank you for taking the time to leave us your feedback. Best wishes, Darryl Smith – General Manager
  • 4 Mary Ryan 7th May 2019

    JUST TO SAY THE STAFF WERE VERY COMPASSIONATE AND CARING AND WOULD RECOMMENC CO-OP FUNERAL

    Darryl Smith replied
    Thank you so much for your kind words Mary, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Gary Mills 2nd May 2019

    Janet has been very helpful and handled the whole situation with compassion and sincerity. Thank you! Gary

    Darryl Smith replied
    Gary thank you so much for your glowing testimonial, I am so glad that Janet and her colleagues were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 5 Geoffrey Sporton 21st Apr 2019

      Excellent  service  and attention  from start to finish, Janet organised the complete    Funeral with expert  knowledge and compassion 

    Darryl Smith replied
    Thank you for your kind words Geoffrey, they are very much appreciated and I am glad that our colleague Janet was able to be of help. Darryl Smith - General Manager.
  • 5 Norma Jarvis 26th Mar 2019

    Could not have asked for a more caring, patient and professional service. Thank you Janet, Joyce and all concerned.

    Darryl Smith replied
    Many thanks for taking the time to leave us such a positive review, your comments are very much appreciated by us all. Once again thank you. Darryl Smith - General Manager
  • 5 Michael Malone 26th Mar 2019

    Janet , Joyce , Claire and the team were wonderful

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Doreen Juggins 12th Mar 2019

    Excellent service from beginning to end.

    Darryl Smith replied
    Thank you so much, I know Janet and Joyce will appreciate your kind comments. Darryl Smith – General Manager.
  • 5 Jodie Wiggins 7th Jan 2019

    The cooperative are very helpful with everything.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Barbara Gray 13th Dec 2018

    Very friendly and competent recommend to anyone. A good job done by all.

    Darryl Smith replied
    Thank you so much for your kind words, we really appreciate you taking the time to share your comments. Darryl Smith – General Manager.
  • 5 Kathryn Lord 17th Oct 2018

    Throughout the whole process we were treated with kindness & understanding. It was efficient and the actual funeral went very smoothly. Wouldn’t hesitate to recommend them. 

    Darryl Smith replied
    Kathryn thank you so much for your glowing testimonial, I am so glad that our colleagues at Kenpas Highway were able to provide a unique tribute for you and your family at such a sad time. Darryl Smith – General Manager.
  • 5 Jean Weastell 26th Aug 2018

    Everyone was so helpful which made it easier to arrange, it all went so smoothly and Was a pleasant day for everyone. Lovely comments from People who were. Thank you for all your help .

    Darryl Smith replied
    I am glad that we looked after you well. Darryl Smith - General Manager
  • 5 Michael Hodgkins 22nd May 2018

    I found the staff at the Co-operative Funeral Care Branch on Kenpas Highway kind, professional and helpful. My late sister had made the arrangements for her own funeral in advance. The arrangements were explained and reviewed clearly and concisely and all of our questions were answered fully by Janet. On the day Claire managed the proceedings very well and everything went to plan. The service delivered by the celebrant, Kim Robson-Greene, was very well received. I am sure that my late sister would have been happy with how things went. Thank you.

  • 5 John Healy 9th May 2018

    Excellent customer services, from start to finish everyone performed with the utmost professionalism and dignity. Any questions were answered swiftly within hours and we were always kept in the loop with any changes that needed to be made. Thank you all for everything you did for us. John

  • 5 Victoria Wooderson 6th May 2018

    All personnel were very caring and helpful, thank you so much

  • 5 Melody Winiarski 4th May 2018

    The staff at the Co-Operative FuneralCare branch on Kenpas Highway in Coventry were utterly amazing. Not only were they highly professional, knowledgeable amd helpful in their roles, thry were also empathetic, sympathetic and took the time to really listen and understand in one of the most difficult times of life. I would highly recommend this branch to amypne without any hesitation....they were brilliant! Thanks Joyce, Claire and Janet for all of your help during this difficult time and thanks to the drivers and coffin bearers on the day of the funeral too

  • 5 Carol Wilson 28th Apr 2018

    The service and care The Co-operative FuneralCare Kempas Highway gave us was above and beyond anything we were expecting. We will never be able to thank the staff enough for making such a sad occasion so uplifting. The kindness,dignaty and care we received from every member of staff was wonderful. We will always be grateful to you all. Many Thanks From all the Family

  • 5 Nigel Weale 24th Apr 2018

    All of the staff we have come into contact with have been very respectful and helpful, Joyce has been outstanding in her support leading up to the funeral.

  • 5 Neil Hill 16th Apr 2018

    on Behalf of all the family I would like to commend and thank all the staff for their professionalism and commitment on my dads funeral arrangements it’s been a difficult period for us all over the past month which was made easier by your employees at kenpas Highway branch especially Joyce thanks again Regards Neil Hill

  • 5 Elizabeth Hunt 2nd Apr 2018

    Our experience with the Co op funeral care was very good, Joyce dealt with us and was kind and compassionate. She dealt with everything professionally and made everything manageable for us.  The day of the funeral went as smoothly as it could have led by Clare who again, along with her colleagues were very kind, compassionate and professional.  I would recommend the company without a doubt.

  • 5 Dianne Wood 30th Mar 2018

    Trying to organise a funeral is a hard job, but from the very first day we went yo see Janet she was so lovely and helpful , organised everything went through all our options we could do as regards where to have mum's service etc ringing round people the lot . In the end mum had a horse drawn hearse and the service was at the church she got married in which as a family we appreciated alot. , the only thing we didn't get was the drive past mums old house as they were llate leaving to get to church , but the day itself went without any real hitches and even the sun cane out thank you again to Janet, Joyce and Claire for a send off mum deserved, the best for the best mum in the world xx

Address
46 Kenpas Highway
Coventry
Warwickshire
CV3 6BP

Latest Verified Reviews

Brenda Lawson 9th Sep 2019

Joyce at Kenpas Highway Co-op Funeral Directors was totally wonderful in dealing with my family and me when my husband died on14 August. She was absolutely first class.  The team on the day were also also professional and kind at the same time.  We could not have asked for more.  Than you, thank you.

Sarah Griffin 6th Sep 2019

Professional, accommodating and compassionate service. Excellent presentation  and really helpful guidance on what is a difficult day. 

Julie Burns 24th Aug 2019

Excellent and caring attention throughout, both Janet and Joyce could not have been more helpful and advised us through what was a very emotional and upsetting time for our family. Thank you very much.

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