Henry Ison & Sons Funeral Directors, Daventry Road

3 Pauline McCormick 13th Jan 2017

I was disappointed in the service I received, it appeared that communication was poor, the person I dealt with initially went off sick and from my experience there was not a system in place for someone else to pick up the funeral organisation, this resulted in duplicate phone calls, nobody available for a pre booked appointment, people turned away when they tried to give donations and finally and most upsetting telling me the evening before the funeral that my husband was to be taken to the church dispite my explicit instructions that he was to leave on the morning of the funeral from our home