5 Leigh Giles 25th May 2021

The service I recieved from David Simm and Linda and all the staff from chester road co op was absolutely fantastic. My late husband would have been so proud the way they looked after him and the way his service was arranged and handled. Thank you so much from me and my son Aaron

5 Geoffrey Haydon 24th May 2021

The Service we received from Alison, Lynda, Marie and colleagues was excellent. Their attitude from the very first was that they wanted to help and provide us with the kind of funeral we wished for. And even though many changes were made after the original plan was set up. They accommodated our requests with friendliness and professionalism. The humanist they recommended was excellent and the service at Sunderland Crematorium was wonderful. Thank you all so much.

5 Anita Thompson 24th May 2021

Lovely caring and compassionate staff who made everything so easy at such a difficult time. Thank you. 

5 Alan Warren 20th May 2021

We were contacted by a lovely lady named Alison who helped us through this tragic time ensuring we were informed all the way through the funeral. The Cooperative Funeral Service looked after everything professionally, with dignity and respect. Thank you. A Warren Sunderland.

5 Michael Mcloughlin 17th May 2021

I carnt praise Alison and her team enough. What was a difficult time they made so much easier with the compassion, friendliness. They keep intouch with you and are always helpfull if you have any questions. Will definitely use them again if ever needed.

5 Paul Dean 16th May 2021

Everything was very well planned and ran smoothly taking away any stress of the day. The suggested Celebrant Dale Cox conducted a perfect service which was not rushed and she emphasised all points we had asked her to highlight. Simon was always available to discuss a couple of alterations that inevitably came up. The office staff at Chester Road from walking through the door for the first time to the end were sympathetic and friendly. Special mention for Lynda. So thank you one and all for making this very difficult day pass so smoothly and worry free. Paul K Dean.

5 Julie Reay 15th May 2021

I would highly recommend the team . They were extremely kind and supportive following the bereavement of our loving father Bryan .  

5 Carolyne Britton 14th May 2021

I would recommend anyone to use Co-operative Funeralcare. They go above and beyond to ensure that your loved one is cared for, that you and your family are OK and that you get the service that you require. We have them to look after both my Mam and Dad in the last two years and I've been really happy with them.

5 Lisa Carter 12th May 2021

Absolutely so professional made everything so easy which took a lot off stress off me I would definitely recommend you to friends and family 

5 Pauline Butler 5th May 2021

Attentative and Caring throughout

5 Tony Burn 5th May 2021

I dealt mainly with David who was phoning regularly to make sure myself and family were all ok and kept me informed of everything that was happening also all the staff who we talked to were so helpful and very easy to talk to. me and my wife said you could talk to them all as if you'd known them for years really put you at ease very impressed

3 Helen Drummond 28th Apr 2021

The hearse turned up a bit late, having tried to get down the street where there is no street. We were leaving from down the road from the funeral shop! We were then late at the crem, due to road works, tho they could easily have been avoided if the driver knew his way around. I didn't then know whether people around the country and around the world would miss out on the latter part of the service. When we went into the crem, the funeral director did not invite family to join us, so friends, who were supposed to wait, went in first and family almost didn't get in. We went to pick up Sue's ashes and they were not in a scatter box. I asked you to ring to let me know when they were available, but had to ring myself. The music was brilliant. The service over-ran, but there was no-one following us in, tho I got nervous as I didn't know that. The curtains did not close, tho I don't remember having been asked about that.

5 Kevin Simpson 27th Apr 2021

Dealt with professionally sympathetically all staff excellent couldn't ask for more nothing too much always available if needed

5 Richard Humble 26th Apr 2021

Excellent service and kind and sympathetic, very helpful. 

5 Debra Potter 26th Apr 2021

Excellent service from everyone,david was a huge support cant thank him enough for everything he did for us all as a family mark was looked after brilliant .very happy knowing david and the girls took care of him .

5 Michelle King 26th Apr 2021

Absolutely excellent service and support could not of got through it without Alison linda Marie and David amazing people and amazing support ❤

5 Linda McVay 21st Apr 2021

At a time of sadness when you’re not at your best Alison guided me through from the first time we met until after the funeral. She was very professional, supportive, helpful and approachable. As were  Marie & Linda in the Chester Road branch & the staff at Washington.  A big thank you to all for giving my Mam the respect she deserved on her final journey. I came to you on a recommendation & have no hesitation in recommending you for others. Very well done. 

5 Patricia Elliott 19th Apr 2021

We could not fault the service we received from the Co-op, it was faultless. Alison & her team really looked after us, they kept in touch with us every step of the way. By doing this it made the whole experience easier. We cannot thank them all enough.

5 Onelia Boardman 16th Apr 2021

Alison helped organise my dad’s funeral, which also involved his body being repatriated back to his home town in Italy. I can only sing Alison’s praises. From our initial meeting, she handled the arrangements with a great deal of empathy, calmness and kindness. She carefully guided us through the various decisions that had to be made, and continually kept us updated at all times. She also responded to certain requests when she wasn’t meant to be working. Prior to the funeral, Alison very clearly outlined the day and what to expect. She took away the burden and worry for such a sad occasion, and we felt we were in ‘safe hands’ at all times. From start to finish, the funeral was handled by Alison and her team in a professional and efficient manner. It was a truly first class outstanding service!!  She delivered on all aspects of the funeral arrangements and exceeded our expectations. I will recommend Alison and the Co-op’s funeral service to anyone who requires such services. THANK YOU!!

5 Marguerite Ross 16th Apr 2021

The funeral arrangements for the late Mrs Agnes Anderson was carried out perfectly and with dignity. I felt supported every step of the way which made a sad day easier. Thank You.

5 Margaret Oliver 30th Mar 2021

Excellent service nothing too much trouble . Staff easy to talk to especially in these upsetting times . Since both parents passing having used co op both times myself and husband have decided to do funeral plan with this company 5 star plus . 

5 Emma Robinson 23rd Mar 2021

Fantastic service. Staff were extremely compassionate and kind.  Very professional on the day of the funeral.  Thank you co op 

5 Angela Crooks 16th Mar 2021

At a time when our hearts and heads were a mess Alison, at Coop funeral care was a calming, caring professional who guided us through a difficult time. Many thanks from all of Joe's family.

5 Susan Naisbett 15th Mar 2021

Very professional service would recommend this funeral company 

5 Brian Sayers 9th Mar 2021

Outstanding care and support throughout a very trying and emotional time