Chester Road Funeralcare, Sunderland

71 reviews

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Chester Road Funeralcare, Sunderland is an ethical and member owned funeral director, serving bereaved families in Sunderland and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Annette Rafferty 29th Nov 2021

The care and consideration I received from everyone especially Linda and Claire were second to none. Everything went so smoothly. Annette Rafferty

John Dinsdale 24th Nov 2021

I'd never done a funeral before but Gill was amazing can't thank her enough but saying that all staff played there part they were superb can't praise them enough thank you.

Christine Watt 22nd Nov 2021

Organising a funeral is an emotional and stressful time. David Simm and the team made this much more bearable. They were professional and caring with a very personal touch, which made it easier to deal with. Thank you so much.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
Chatsworth House
221 Chester Road
Sunderland
Tyne & Wear
SR4 7RA

About Us

Chester Road Funeralcare, Sunderland is an ethical, member-owned funeral director in Tyne & Wear. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Chester Road Funeralcare, Sunderland can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Sunderland funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Sunderland, Chester Road Funeralcare, Sunderland take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Chester Road Funeralcare, Sunderland in Tyne & Wear is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Chester Road Funeralcare, Sunderland today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Annette Rafferty 29th Nov 2021

    The care and consideration I received from everyone especially Linda and Claire were second to none. Everything went so smoothly. Annette Rafferty

  • 5 John Dinsdale 24th Nov 2021

    I'd never done a funeral before but Gill was amazing can't thank her enough but saying that all staff played there part they were superb can't praise them enough thank you.

  • 5 Christine Watt 22nd Nov 2021

    Organising a funeral is an emotional and stressful time. David Simm and the team made this much more bearable. They were professional and caring with a very personal touch, which made it easier to deal with. Thank you so much.

  • 5 Lisa Wallace 9th Aug 2021

    I am so grateful and  thankful for co - op funeral care they have been helpful all the way for me, with my dad. From the bottom of my heart thankyou. Lisa Wallace xx 

  • 4 Brian Cutter 5th Aug 2021

    Very good service from first contact through to the day of the funeral.

  • 5 Stacey Lynn Finley 29th Jul 2021

    Everyone at Chester Road Funeralcare were helpful, friendly and understanding and helped us make my Mam's funeral a perfect send off. Cannot recommend them enough!

  • 5 Simon Ennew 23rd Jul 2021

    I cannot thank and praise the Coop Chester Rd Sunderland enough, Alison, Linda, Graeme and David are very kind caring and professional. The sadness of losing two loved ones within 8 months was eased considerably by the knowledge that the Coop organised everything to go smoothly and just as we had wished. Thank you.

  • 5 Elizabeth McEvoy 22nd Jul 2021

    We used Funeral Care, Chester Road for the funeral of our beloved mam. We wanted the very best and that was what we got. It was a professional and dignified service and everything was tailored to what we wanted. There was no "hard sell". We dealt with David and Marie both who were exceptional and understood our grief as well as our wishes for mam. On the day everything ran so smoothly so we were left to mourn our mam while all the organising was done by David and his team. Cannot fault this service.

  • 5 John Redman 19th Jul 2021

    Fantastic service. Took all the pressure off me at a traumatic time. Everyone I spoke to were professional, sympathetic and made everything move seamlessly.

  • 5 David Allan 16th Jul 2021

    Hi the service was amazing the customer service was brilliant well done to everyone involved many thanks to lynda allison and marie aswel as the rest of the staff who was involved such a great and beautiful team cant thank yous all enough.

  • 5 Vicky Bell 15th Jul 2021

    The service was absolutely amazing me & my mam couldn't of asked bestest send off all my dad's family & friends said they it bestest service they been to the words can't describe how beautiful it was my dad would been proud if he was hear to hear his funeral. Everything was perfect thank you

  • 5 Dawn Airson 15th Jul 2021

    Couldn’t say anything else then excellent!! Helped my with my dads passing very helpful and showed my dad the respect while he was in there. Lovely ladies. Thanks again 

  • 5 Christina Etheridge 12th Jul 2021

    Amazing support abs help at such a difficult time thank you 

  • 5 Keith Matthews 22nd Jun 2021

    Excellent service from all staff, and very professional. Any questions answered. No problems from start to finish. Always made felt at ease. Would highly recommend.

  • 5 Susan Boland 22nd Jun 2021

    I want to thank Alison, David and the whole team for an excellent service. The team kept the family informed at every stage. They made the whole experience far less stressful than was anticipated. I would recommend this team of people to anyone who needs this type of service. You will be able to leave the planning and delivery to these experts and will be grateful on the day. A huge thank you from the family of Michele xx

  • 5 Susan Naisbett 15th Jun 2021

    We had Alison along with the support of Linda and Grahame flaxton  From start to finish what a professional team nothing was too much and regular phone call from Alison checking we were alright guiding us every step of the way x after the service there was at least eight people asked us who we had used and what branch  Thank you so much for the service provided and a big thank you to Alison 

  • 5 Leigh Giles 25th May 2021

    The service I recieved from David Simm and Linda and all the staff from chester road co op was absolutely fantastic. My late husband would have been so proud the way they looked after him and the way his service was arranged and handled. Thank you so much from me and my son Aaron

  • 5 Geoffrey Haydon 24th May 2021

    The Service we received from Alison, Lynda, Marie and colleagues was excellent. Their attitude from the very first was that they wanted to help and provide us with the kind of funeral we wished for. And even though many changes were made after the original plan was set up. They accommodated our requests with friendliness and professionalism. The humanist they recommended was excellent and the service at Sunderland Crematorium was wonderful. Thank you all so much.

  • 5 Anita Thompson 24th May 2021

    Lovely caring and compassionate staff who made everything so easy at such a difficult time. Thank you. 

  • 5 Alan Warren 20th May 2021

    We were contacted by a lovely lady named Alison who helped us through this tragic time ensuring we were informed all the way through the funeral. The Cooperative Funeral Service looked after everything professionally, with dignity and respect. Thank you. A Warren Sunderland.

  • 5 Michael Mcloughlin 17th May 2021

    I carnt praise Alison and her team enough. What was a difficult time they made so much easier with the compassion, friendliness. They keep intouch with you and are always helpfull if you have any questions. Will definitely use them again if ever needed.

  • 5 Paul Dean 16th May 2021

    Everything was very well planned and ran smoothly taking away any stress of the day. The suggested Celebrant Dale Cox conducted a perfect service which was not rushed and she emphasised all points we had asked her to highlight. Simon was always available to discuss a couple of alterations that inevitably came up. The office staff at Chester Road from walking through the door for the first time to the end were sympathetic and friendly. Special mention for Lynda. So thank you one and all for making this very difficult day pass so smoothly and worry free. Paul K Dean.

  • 5 Julie Reay 15th May 2021

    I would highly recommend the team . They were extremely kind and supportive following the bereavement of our loving father Bryan .  

  • 5 Carolyne Britton 14th May 2021

    I would recommend anyone to use Co-operative Funeralcare. They go above and beyond to ensure that your loved one is cared for, that you and your family are OK and that you get the service that you require. We have them to look after both my Mam and Dad in the last two years and I've been really happy with them.

  • 5 Lisa Carter 12th May 2021

    Absolutely so professional made everything so easy which took a lot off stress off me I would definitely recommend you to friends and family 

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more: How to arrange a funeral

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more: What are disbursements

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more: Help with funeral costs

Address
Chatsworth House
221 Chester Road
Sunderland
Tyne & Wear
SR4 7RA

Latest Verified Reviews

Annette Rafferty 29th Nov 2021

The care and consideration I received from everyone especially Linda and Claire were second to none. Everything went so smoothly. Annette Rafferty

John Dinsdale 24th Nov 2021

I'd never done a funeral before but Gill was amazing can't thank her enough but saying that all staff played there part they were superb can't praise them enough thank you.

Christine Watt 22nd Nov 2021

Organising a funeral is an emotional and stressful time. David Simm and the team made this much more bearable. They were professional and caring with a very personal touch, which made it easier to deal with. Thank you so much.

Reviews
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Update

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