Chester Road Funeralcare, Sunderland

25 reviews

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COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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£1,234.56 estimate

Chester Road Funeralcare, Sunderland is an ethical and member owned funeral director, serving bereaved families in Sunderland and the surrounding area with care, respect, clarity and reassurance.

Latest Verified Reviews

Anita Wright 24th Feb 2021

All the staff were so helpful at such a difficult time ... they helped us organise everything with kindness and compassion. 

Gordon Douglass 23rd Feb 2021

The service was very well performed under trying circumstances of lockdown

Valerie Spoor 22nd Feb 2021

Excellent care and understanding in upsetting circumstances. 

Reviews

Location

Address
Chatsworth House
221 Chester Road
Sunderland
Tyne and Wear
SR4 7RA

About Us

Chester Road Funeralcare, Sunderland is an ethical, member-owned funeral director in Sunderland. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They're owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Chester Road Funeralcare, Sunderland can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco friendly alternatives such as bamboo, wicker or even cardboard.

Their Sunderland funeral home can provide a huge choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the worlds largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Sunderland, Chester Road Funeralcare, Sunderland, take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. The community is at the heart of every Co-operative branch.

Chester Road Funeralcare, Sunderland in Sunderland is open Monday to Friday, 9am to 5pm. If you need help outside of these hours there is a 24 hour phone service. Visiting hours on the weekend can also be arranged by appointment.

Call Chester Road Funeralcare, Sunderland today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Anita Wright 24th Feb 2021

    All the staff were so helpful at such a difficult time ... they helped us organise everything with kindness and compassion. 

  • 5 Gordon Douglass 23rd Feb 2021

    The service was very well performed under trying circumstances of lockdown

  • 5 Valerie Spoor 22nd Feb 2021

    Excellent care and understanding in upsetting circumstances. 

  • 5 Aileen Mullan 22nd Feb 2021

    A considerate and compassionate team.

  • 5 Linda Collinson 16th Feb 2021

    Excellent service. Everything was perfect. Very professional. Thank you

  • 4 Yvonne Marsden 15th Feb 2021

    Both Alison and Clare were helpful and reassuring funeral directors. Linda at reception was an absolute delight.  I would rate them 5 stars. Unfortunately I was given incorrect information by Marie , regarding the decision to carry the coffin hence the 4 star rating.  

  • 5 Ian Braithwaite 15th Feb 2021

    Very supportive and understanding team. Particularly of note was David who couldn't do enough to help and support us.

  • 5 Alison Patterson 10th Feb 2021

    The co op funeral service on Chester Road in Sunderland were excellent. From the initial phone call to them we felt cared for . Everything was explained well. Everything we requested was done for us with out any trouble. Simon was very professional and very helpful to us at this difficult time.

  • 5 Mary Westoe 8th Feb 2021

    Truly wonderful and professional service from Alison and Linda couldn't of asked for my gran to be in better hands .

  • 5 John Britton 7th Feb 2021

    So helpful!

  • 5 Pauline Allen 1st Feb 2021

    Excellent service from Alison and Marie

  • 4 Peter Atkinson 1st Feb 2021

    The service & the staff were excellent with the arranging of Ernest’s funeral.  The only negative is, we were offered a free half hour legal service from the Co-Op.     However, to date we have not received this service, having mentioned this to the staff on a couple of occasions now. Apart from this everything went smoothly.

  • 5 Eileen Stallard 26th Jan 2021

    My Dad died suddenly on Christmas Eve which was a huge shock.Never dealt with anything like this before the staff in Funeralcare in Chester Road were great.Marie and Lynda in the office dealt with everything with great sensivitity.David was lovely and kept in touch regularly.               The service was lovely and my Dad would have been proud.

  • 5 Lynne Woodhouse 26th Jan 2021

    Hello Alison, Linda and your colleagues at Coop funeralcare, Chester Road I just wanted to say thank you all so much for the beautiful send off you gave my Uncle Jack today. The whole ceremony was so classy and stylish from his arrival in a beautiful limousine, the gorgeous flower arrangement, your lovely, respectful and stylish colleagues, the service conducted brilliantly by Debbie and finally, the great music to send him on his way. We couldn't have wished for, or got, any better than you gave us today. My mam was thrilled at how good the whole ceremony was. Jack's carers commented that we had done him proud. I'm so glad we chose your company for Jack's funeral, so thank you all so much from the bottom of our hearts. Lynne and Lily xxx

  • 5 Joy Champion 26th Jan 2021

    They showed real compassion and empathy during my time of grief. The team were helpful and reassuring checking up to see if I needed any help to guide me through the funeral process. I felt my loved one was safe in their hands.

  • 5 Nikita Evans 15th Jan 2021

    The whole staff working at Chester road funeralcare are all amazing they helped me through everything, they didn't rush me into making decisions or picking anything and they even helped me as I didn't have a clue how to arrange a funeral, my dad got a beautiful send off and it is exactly what he would of wanted, and they have kept me updated every step of the way, I would definitely recommend Chester Road Funeralcare and I know I'll be using them if needed in the future! Thank you for everything x

  • 5 Tony Nunn 11th Jan 2021

    From start to finish, we were treated with sensitivity, caring and a feeling of our circumstances being foremost in their minds. I can't commend them highly enough.

  • 5 Karen Carr 10th Jan 2021

    Everyone was very helpful and considerate.   I couldn’t have for better care, consideration and respect for myself, my family and most importantly my mam.  Huge thank you to them all 

  • 5 Marilyn Mewse 8th Jan 2021

    We chose an eco woodland burial for my dad which we couldn’t attend for various reasons. Alison took care of my dad and the transportation of him to Northumbria. We received a 5* service and she was in constant contact with us during the process and attended the service with other directors and rang us afterwards to tell us that it had been a beautiful burial and location. Alison is a HUGE asset to your company Helen Peverley 

  • 5 David Broomfield 7th Jan 2021

    Simon and his team were very courteous and helpful.

  • 5 Sandra Wilson 21st Dec 2020

    I want to thank Alison and her team for all their support during this sad time. 

  • 4 Dr. John Kotre 14th Dec 2020

    This is the only funeral I have ever arranged, so difficult to make any kind of comparison, but I found the process to be efficient and the advice I was given sensitive and helpful. The event (held under Cover-19 restrictions) went well and I am entirely satisfied that we were able to do the best funeral we could under the circumstances.

  • 5 Maureen Wilson 8th Dec 2020

    Excellent service everyone was so kind and understanding we were very pleased from start to finish we have no complaints 

  • 4 Margaret Charlton 7th Dec 2020

    very friendly and professional treated us all with respect could ask for any more

  • 5 Catherine Staples 30th Nov 2020

    I was very pleased with the funeral arrangements. Everything went exactly to plan and Alison was lovely and kept in touch with me throughout. I would recommend coop funeral services.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
Chatsworth House
221 Chester Road
Sunderland
Tyne and Wear
SR4 7RA

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Anita Wright 24th Feb 2021

All the staff were so helpful at such a difficult time ... they helped us organise everything with kindness and compassion. 

Gordon Douglass 23rd Feb 2021

The service was very well performed under trying circumstances of lockdown

Valerie Spoor 22nd Feb 2021

Excellent care and understanding in upsetting circumstances. 

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