Andrew Grey Funeral Directors, Hetton Le Hole

159 reviews

Andrew Grey Funeral Directors, Hetton Le Hole, Durham, funeral director in Durham
COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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£1,234.56 estimate

Serving the community of Hetton Le Hole, Andrew Grey Funeral Directors offers a dignified and personal service.

Latest Verified Reviews

Margaret Hammond 16th Feb 2021

Right from the beginning Ben put us at ease, answered any questions and allayed any worries we had. They kept in touch regularly and made sure that our wishes were varied out exactly. Thanks

John O'Brien 3rd Feb 2021

Amazing 🌟 can’t recommend them highly enough   Andrew Gillian Kay and Ben were  So helpful,Caring and understanding from start to finish  Nothing at all was a Problem for them  They made such a difficult time more bearable Thank you ❤️

Billy Renshaw 22nd Dec 2020

Unfortunately the family have had to use Andrew Grey and his team yet again but as usual the whole experience from start to finish was excellent, a very caring and considerate team who make very difficult times a little easier, big thanks especially to Kay who who helped us through the whole procedure, thank you from the Renshaw family. 

Reviews

Location

Address
30 Station Road, Hetton Le Hole
Tyne and Wear
Durham
DH5 0AT

About Us

As a member of the local community, Andrew Grey is proud to serve bereaved families in Hetton Le Hole and the Sunderland area during their time of need. This independent, family-run funeral directors is committed to providing the best service and meeting all your needs so you can say goodbye to your loved one.

From navigating the legalities, to arranging floral tributes and placing funeral announcements in local papers, Andrew Grey’s kind and considerate team are there to help you every step of the way. They will talk you through a range of coffins, caskets and urns, from traditional designs to modern picture coffins, to find the right choice for you.

The premises have dedicated chapels of rest for you to view your loved one, should you wish. They can also arrange for you to view your loved one in the privacy and comfort of your own home.

Call Andrew Grey Funeral Directors now to find out more about the services they provide.

Latest Obituaries

Margaret Smithson

Jul 1928 - Mar 2021

Eleanor Birbeck

Jan 1936 - Feb 2021

Hilda Longstaff

Oct 1926 - Mar 2021

Allan Proud

Aug 1933 - Feb 2021

View more

Verified Reviews

Verified Reviews

  • 5 Margaret Hammond 16th Feb 2021

    Right from the beginning Ben put us at ease, answered any questions and allayed any worries we had. They kept in touch regularly and made sure that our wishes were varied out exactly. Thanks

  • 5 John O'Brien 3rd Feb 2021

    Amazing 🌟 can’t recommend them highly enough   Andrew Gillian Kay and Ben were  So helpful,Caring and understanding from start to finish  Nothing at all was a Problem for them  They made such a difficult time more bearable Thank you ❤️

  • 5 Billy Renshaw 22nd Dec 2020

    Unfortunately the family have had to use Andrew Grey and his team yet again but as usual the whole experience from start to finish was excellent, a very caring and considerate team who make very difficult times a little easier, big thanks especially to Kay who who helped us through the whole procedure, thank you from the Renshaw family. 

  • 5 Ken Mills 21st Dec 2020

    Excellent service very professional from all the staff . Thanks very much from Ken and family would highly recommend them 

  • 5 Brian Davis 12th Dec 2020

    Andrew Grey funeral services could not have done anymore to help us during these difficult times. The family thank everyone involved.

  • 5 Helen Warne 24th Nov 2020

    Andrew, Kay, Ben, Gillian, Liam & the Drivers  delivered a professional, compassionate & supportive service at such a difficult time. As a family we felt the difficulty of arranging a funeral was taken away by their expertise. Thank you all, you did my Mam proud xx

  • 5 Mavis Sherwood 17th Nov 2020

    From the start the staff were caring and supportive, with their help we got the funeral our mum would have approved of. Nothing was any trouble to them and I got a phone call every other day asking if I was OK and did I need anything else doing. My thanks to a Andrew and the staff especially Ben for all of the help The Clish Family

  • 5 Valerie Kemp 16th Nov 2020

    We used Andrew Grey for our mams funeral on 13th November 2020. From the very beginning we found Kay to be very professional and helpful in every aspect. Kay answered any questions we had and arranged everything to our specifications. On the day of the funeral Kay kept us updated to ensure everything went smoothly on what was a very difficult time for us as a family.

  • 5 John Lumley 27th Oct 2020

    Although I could not attend all the feedback from my brothers was Kay was very attentive to detail and all went smoothly- so job well done and thanks

  • 5 Christine Wilkinson 23rd Oct 2020

    Would definitely recommend kay was very supportive and kept us informed thank you for everything yous have done yous made a hard time a lot easier for us

  • 5 Lea Bond 19th Oct 2020

    Can't fault. Went above and beyond to make sure us as a family was looked after. Making a hard time a lot easier. Very professional at there jobs. Nothing was ever to much work for them as a team. We can't thank them all enough for everything they have done for us as a family.

  • 5 Gloria Charlton 18th Oct 2020

    The support and guidance we received was excellent. Kay White the funeral director went above and beyond to support my family during a very difficult time. I would highly recommend their services

  • 5 Kayleigh Palmer 21st Sep 2020

    There’s no words invented yet to describe how much I appreciate each and every one of the staff here, I’ve said it a thousand times before and I’ll keep saying it, the respect, care and dignity they show is incredible..  I can’t thank them enough for the way they arranged and conducted both my Mam and Dads funeral x 

  • 5 Karen Stevens 13th Sep 2020

    2020 has been the worst year. I lost my dad in January and sadly my mam in August. Both times Kay was there for me. Helping me get through the most difficult time. Words are not enough to express the gratitude and love I have for this amazing lady. Andrew and his team have a compassion that can't be put in words. Thank you seems inadequate but comes from the bottom of my heart.

  • 5 Allyson Rose 8th Sep 2020

    I would like to thank Andrew Gray Funeral Directors, especially Ben. Ben was very courteous, compassionate and sympathetic, always a phone call away. Very honest answers to any questions asked. thank you for making a difficult time easier. Allyson Rose

  • 5 Sharman Cummings 31st Aug 2020

    Thank you for all of your support and help through this difficult time it has been invaluable 

  • 5 Joy Barrass 18th Aug 2020

    Andrew Grey organised virtually everything and they were very supportive. They were there for you any time of the day. It was hassle free and they made everything effortless for you. My husband's funeral went smoothly and Andrew Grey did everything I asked of them. I would without a shadow of a doubt recommend this firm to anyone. Thanks again to all at Andrew Grey for their professional service and kindness.

  • 5 June Lumley 6th Jun 2020

    Even in these difficult time everyone involved gave my mam a beautiful send off.  It was done with genuine care compassion and understanding and gave our family a huge piece of mine.

  • 5 Glynis Corner 29th May 2020

    The advice care and compassion we received was excellent. Definitely 5 star.

  • 5 Don Dykes 25th May 2020

    Kay from Andrews team was a great help and comfort at this dreadful and uncertain time. Covid made this a very unusual situation but Kay talked us through it and was at hand whenever we needed her. We also want to thank Ben. He walked us through the situation on the day itself and he helped navigate the changes and new rules. Their service was more than satisfactory and costs were very competitive, and I would not hesitate to recommend them.

  • 5 Mick Fenton 22nd May 2020

    Their care and professionalism throughout ensured a considerate and dignified service despite the most challenging of times. Thank you.

  • 5 Pearl Naisbitt 12th May 2020

    Andrew and Kay... what can I say. Nothing was any trouble any questions we had no matter how small or trivial you answered for us. You took all the stress away from us and our sons funeral went perfectly. We could not have asked for a better service from all your staff

  • 5 Paul Richards 3rd May 2020

    All the family would dearly like to thank Andrew and all the staff for everything they did for us at this very sad time

  • 5 Wendy Teasdale 1st May 2020

    I can’t praise the service we received as a family from Andrew and his team enough. Kay was spot on and made what was a truly awful time so much easier for us. Even though we couldn’t give Mam the funeral we would have wanted they did everything they could to make things as bearable as they could be under the circumstances. Thank you so much. 

  • 5 Diane Chapman 1st May 2020

    I knew dad was in safe hands with Andrew and his staff, as they looked after mam last year.  In these uncertain times I was worried that  dad’s funeral would not be the same as mams, but it exceeded my expectations and we could not have asked for anything more.  Andrew and his staff are fantastic, treating dad and ourselves, with the upmost respect and dignity, in times which I m sure are challenging for them also.   We would also like to thank Jean Merton for the lovely service which she provided. 

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
30 Station Road, Hetton Le Hole
Tyne and Wear
Durham
DH5 0AT

Latest Verified Reviews

Margaret Hammond 16th Feb 2021

Right from the beginning Ben put us at ease, answered any questions and allayed any worries we had. They kept in touch regularly and made sure that our wishes were varied out exactly. Thanks

John O'Brien 3rd Feb 2021

Amazing 🌟 can’t recommend them highly enough   Andrew Gillian Kay and Ben were  So helpful,Caring and understanding from start to finish  Nothing at all was a Problem for them  They made such a difficult time more bearable Thank you ❤️

Billy Renshaw 22nd Dec 2020

Unfortunately the family have had to use Andrew Grey and his team yet again but as usual the whole experience from start to finish was excellent, a very caring and considerate team who make very difficult times a little easier, big thanks especially to Kay who who helped us through the whole procedure, thank you from the Renshaw family. 

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Update

Prices vary by time and day of week