Andrew Grey Funeral Directors, Hetton Le Hole

5 Carole Henderson 15th Jun 2025

Everything Ben did for our family was excellent, guidance, sympathy and understanding. If it is okay to say funerals are great, it was. Everyone had a lovely day, just as mam wanted. Thank you all so much

5 Robert Carlyon 8th Jun 2025

Excellent service from start to finish -we could not have asked for more. Staff were very respectful, professional, and courteous - everything that you would hope for. They collectively helped us through a very difficult time, and gave mam the funeral that she would have wanted. Cannot thank them enough.

5 Ken Harvey 8th Jun 2025

We would like to thank you for your excellent personal profession service. You all went above and beyond to make Claire’s difficult day into a very special day. Thank you for all your support and help over the last few weeks. 

5 Fred Whittle 29th May 2025

Very profesional and made everything as easy as possible. Thank you to Andrew and his caring team .

5 Caroline Fox 29th May 2025

The help and support Andrew Ben and his staff , have show me and my family , with the death of my husband they went above and beyond, even on the day I layed him to rest everything was so perfect they could not have done enough for us would like to say a BIG THANK YOU to them all x

5 Barbara Ferguson 27th May 2025

Andrew Grey and his team have provided an exceptional service to my family.
Rhonda and the entire team have demonstrated the utmost professionalism, whilst guiding us compassionately through such a difficult process.
Our warmest thanks to you all.

5 Sandra Dawson 24th May 2025

Thankyou to Rhonda and her colleagues, their service was excellent from start to finish. They really took care of us and helped us through such an emotional time.

5 Andrea Fraser 22nd May 2025

Ben and Andrew as well as the rest of the team have made this very difficult time for our family a bit easier to cope with. They are extremely supportive and helpful from the very first contact. Thank you.

5 Lisa Crabb 30th Apr 2025

Planning a funeral is a very emotional and difficult time for families. Also a time when they want to make their loved one proud and give them a send off that they deserve. 
From the first call and meeting with our funeral director Rhonda and all the way up to my mams funeral she was there.
Rhonda was friendly she showed real empathy and compassion, she kept in regular contact and kept me fully updated every step of the way offering support and guidance wherever required. Little thoughtful touches also on the day of mams funeral like her wearing a tie to match the colour of the floral tributes and also making contact with me after my mams funeral were all so lovely of her.
My mams service was beautiful and everyone who attended said what a lovely day it was and a send off that mam would have been proud of.
 So thank you to Rhonda and the rest of her colleagues for being part of this sad but wonderful day and making it all come together perfectly.
I would h ... ighly recommend Andrew Greys funeral services. more

5 David Gibson 28th Apr 2025

Ben and the rest of team were amazing. They were so helpful, considerate, patience and professional. They will have all my families buisness from now on.

5 David Curry 25th Apr 2025

Andrew Greys were extremely helpful after our Mum passed away.  My sister and I live at either ends of the country and were unable to do a lot of the face to face discussions surrounding organising a cremation. Greys arranged for a minister, liaised with the crematorium and organised a location for the wake. Cannot thank them enough for their helpfulness and compassion.

5 Daniel Wilde 23rd Apr 2025

A very professional and caring company.

Ben coordinated a dignified funeral for my nanna and was very helpful every step of the way, offering advice and support where needed and kept in contact regular.

5 Lesley Ann Rogers 18th Apr 2025

I could not have found anybody better to give John a wonderful send off, And thank Rhoada for been so helpful and what a lovely person she is and Shaun for the words in the crem and thank all the staff at Andrew's not to foget the coffin which would have put a smile on John's face. Thank you

5 Karen Straughair 14th Apr 2025

Sadly, we have had 2 very close bereavements in less than 4 months. On both occasions, we have been supported by Ben at Andrew Grey; we would go no where else.

The personal care, attention and advice we have had, has been outstanding. We would recommend Andrew Grey unreservedly. Look no further.

5 Sarah Nevin 13th Apr 2025

Excellent professional service throughout. Kept us informed every step of the way. Attention to detail was second to none. Made a very difficult and stressful time just that little bit easier. Would definitely recommend.

5 John Naisbitt 21st Feb 2025

Fantastic service, couldn't do enough for us, very respectful and helpful, Thank you for everything

5 Sam Willey 11th Feb 2025

I cannot thank Ben and the other staff at Andrew Grey’s enough for their compassion and professional in arranging the funeral of my late mother Ann. From start to finish we were treated with nothing but care and respect. I’d recommend them to anyone looking to make one of the most difficult times in life run smoothly and take some of the stress off. We were guided through everything step by step and my mother had a dignified send off in line with her wishes. 

5 Bob Smith 10th Feb 2025

Fantastic service couldn’t do enough did my mam proud will be thanking them in person in the next week or so. 

5 Joanne Lormor 27th Jan 2025

The whole team are amazing. This time Ben and Gillian took care of everything for us. The compassion and empathy from them was truly heartwarming. Nothing was too much trouble and no request was refused. Ben kept in touch constantly and advised us on everything we needed to do. We ‘popped in ‘ with Jeans clothes and wedding ring and spent at least an hour chatting with Gillian. She is so friendly and down to earth, I felt like I was chatting with a member of my family. I told her I was going to go back for coffee when I saw her if she didn’t look busy! They are all such caring people who made a very sad situation a lot more bearable.

5 Susan Harvey 10th Jan 2025

From informing Andrew and his team of mam death to the Funeral I cannot speak highly enough of the care and compassion we as a family recieved. Nothing was to much trouble a very sad time was made bearable by a dedicated professional team .
Andrew Rhonda Ben and the rest of team thankyou

5 Andrew Oliver 28th Dec 2024

Excellent service and staff 
Handled our funeral with compassion and professionalism 

5 Diane Knight 27th Dec 2024

Ben was so helpful keeping me up to date with everything that was happening from beginning to end thanks to everyone involved in my dads care you made a sad time a little easier.

5 Terry Forster 22nd Dec 2024

Andrew has been brilliant, patience of a saint. Flexible and responsive. Made the situation much more bearable. Highly recommended

5 Karen Straughair 21st Dec 2024

We have had absolutely the best service we could ever have had from Ben at Andrew Grey’s, who were recommended to us. We have had the greatest support and help in every way in dealing with the death of our Mam. We would simply recommend Andrew Grey’s unreservedly.

5 Marianne White 17th Dec 2024

I wish to thank everyone involved in taking great care of my husband phil . He had the best send off and his brother Ben white definitely did him proud