Andrew Grey Funeral Directors, Hetton Le Hole

174 reviews

Andrew Grey Funeral Directors, Hetton Le Hole, Durham, funeral director in Durham

Serving the community of Hetton Le Hole, Andrew Grey Funeral Directors offers a dignified and personal service.

Latest Verified Reviews

Pamela Taylor 24th Sep 2021

Excellent service provided. Ben and the rest of the staff were brilliant from the moment I contacted greys funeral directors on the passing of my mam. Thanks for everything and your kind words of comfort from all of Brenda Hellyns family

Liz Fulton 20th Sep 2021

The whole team at Andrew Gray's were excellent. Care and kindness was shown at all times throughout and after our mam's funeral.

Tony Lobban 11th Sep 2021

Andrew is absolurely superb, from start to finish Andrew and his team could not gave done anything else to give my Mother the resoect and the absolute send off she deserved..I would not hesitate to recommend him..every detail was covered and respectful advice given at every opportunity..6 stars...

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
30 Station Road, Hetton Le Hole
Tyne and Wear
Durham
DH5 0AT

About Us

As a member of the local community, Andrew Grey is proud to serve bereaved families in Hetton Le Hole and the Sunderland area during their time of need. This independent, family-run funeral directors is committed to providing the best service and meeting all your needs so you can say goodbye to your loved one.

From navigating the legalities, to arranging floral tributes and placing funeral announcements in local papers, Andrew Grey’s kind and considerate team are there to help you every step of the way. They will talk you through a range of coffins, caskets and urns, from traditional designs to modern picture coffins, to find the right choice for you.

The premises have dedicated chapels of rest for you to view your loved one, should you wish. They can also arrange for you to view your loved one in the privacy and comfort of your own home.

Call Andrew Grey Funeral Directors now to find out more about the services they provide.

Latest Obituaries

Veronica 'Ronnie'   Chapman

Veronica 'Ronnie' Chapman

Jul 1946 - Sep 2021

Steve   Woodcock

Steve Woodcock

Aug 1974 - Sep 2021

Fred   Brydon

Fred Brydon

Jul 1928 - Sep 2021

Elizabeth   'Liz' Hardy

Elizabeth 'Liz' Hardy

Feb 1932 - Sep 2021

View more

Verified Reviews

Verified Reviews

  • 5 Pamela Taylor 24th Sep 2021

    Excellent service provided. Ben and the rest of the staff were brilliant from the moment I contacted greys funeral directors on the passing of my mam. Thanks for everything and your kind words of comfort from all of Brenda Hellyns family

  • 5 Liz Fulton 20th Sep 2021

    The whole team at Andrew Gray's were excellent. Care and kindness was shown at all times throughout and after our mam's funeral.

  • 5 Tony Lobban 11th Sep 2021

    Andrew is absolurely superb, from start to finish Andrew and his team could not gave done anything else to give my Mother the resoect and the absolute send off she deserved..I would not hesitate to recommend him..every detail was covered and respectful advice given at every opportunity..6 stars...

  • 5 Lisa Davis 6th Sep 2021

    Words cannot express my gratitude.  From the outset Andrew and his team demonstrated a level of understanding,  caring and helpfulness, that meant we could be confident we were in safe hands. Throughout the process Andrew communicated considerately and with compassion  to ensure all the many tasks came together on the day to deliver a memorable ceremony. I can’t recommend Andrew and his team enough,  and would thoroughly recommend them. 

  • 5 Stephen Gibson 24th Aug 2021

    An outstanding service with understanding, dignity and respect from Andrew and his team throughout. Absolutely recommended Andrew Grey and his team 100%. Thanks again.

  • 5 Emily . 17th Aug 2021

    I don't know were to start wih Andrew And his colleagues, from the very start they have been very professional nothing was ever a bother to them. From the planning to the funeral service its self it was all done From the heart very professional yous helped us as a family give our lovef one the send of he deserved. Thanks again I highly recommend xxx

  • 5 Joan Johnson 12th Aug 2021

    Andrew and his staff were very courteous, considerate and very helpful. Nothing was too much trouble. Made this sad journey easier for us to handle. The chapel was beautiful, I felt comfortable leaving dad in their capable hands. Everything went to plan and our dad had a beautiful send off. The after service is also 2nd to none. Would not hesitate to recommend their excellent services.

  • 5 Kane Harrison 10th Aug 2021

    Was the first funeral I’ve had to plan and the help I received was unbelievable, everything I needed sorting was handled by Andrew and the others. Couldn’t meet a nicer man than Andrew and he always made sure I was okay and reassured me all the way through. Would recommend to anyone and will be coming to Andrew in the future when he is needed

  • 5 Alan Seymour 2nd Aug 2021

    I cannot speak highly enough of Andrew and his team. Everything was so well organised throughout. They always keep you informed of progress and on the day they deliver a superb professional service which exceeded my expectations.

  • 5 Susan Harrison 31st Jul 2021

    We felt that the help and guidance we received was exceptional. We were kept informed every step of the way go ensure everything was perfect. I can not thank them enough for everything

  • 5 Wendy Collingwood 11th Jul 2021

    We cannot thank Andrew, Kay and the team enough for caring for Mam so well , for guiding us so efficiently and supporting us so sensitively, through the arrangements and on the day itself.  We would not hesitate in recommending your company. From the first emotional phone call, we felt we were in expert hands and could focus on our loss. Kay, in particular, was exceptional and we couldn’t have faced the day without her. She looked after every member of the family and made last minute arrangements swiftly. calmly and respectfully. The funeral was perfect, included all of Mam’s wishes and went without a hitch-because of Kay’s attention to detail and expert planning. I thank you for being there for me, 24-7 and all the caring phone calls after the funeral. We are forever grateful. From the entire family of Mrs Sandra Taylor. 

  • 5 Jackie Tate 6th Jul 2021

    Professional and fantastic communication throughout. They have a true gift in helping people when they have experienced a loss. Many thanks to all the staff who genuinely care and provide an excellent service. We couldn’t have asked for anything more. 

  • 5 Julie Smithson 25th Jun 2021

    1st class service made us feel very comfortable at such a difficult time. Thank you.

  • 5 Kirsty Aspinall 11th May 2021

    We cannot thank andrew grey and his staff enough they were 1st class from start to finish and provided an outstanding service for my mam (jan moss), nothing was a problem to them they helped and supported us through these hard times, thank you very much

  • 5 Angela R 20th Apr 2021

    Once again , Andrew Grey provided a first class , personal and professional service to us. 

  • 5 Margaret Hammond 16th Feb 2021

    Right from the beginning Ben put us at ease, answered any questions and allayed any worries we had. They kept in touch regularly and made sure that our wishes were varied out exactly. Thanks

  • 5 John O'Brien 3rd Feb 2021

    Amazing 🌟 can’t recommend them highly enough   Andrew Gillian Kay and Ben were  So helpful,Caring and understanding from start to finish  Nothing at all was a Problem for them  They made such a difficult time more bearable Thank you ❤️

  • 5 Billy Renshaw 22nd Dec 2020

    Unfortunately the family have had to use Andrew Grey and his team yet again but as usual the whole experience from start to finish was excellent, a very caring and considerate team who make very difficult times a little easier, big thanks especially to Kay who who helped us through the whole procedure, thank you from the Renshaw family. 

  • 5 Ken Mills 21st Dec 2020

    Excellent service very professional from all the staff . Thanks very much from Ken and family would highly recommend them 

  • 5 Brian Davis 12th Dec 2020

    Andrew Grey funeral services could not have done anymore to help us during these difficult times. The family thank everyone involved.

  • 5 Helen Warne 24th Nov 2020

    Andrew, Kay, Ben, Gillian, Liam & the Drivers  delivered a professional, compassionate & supportive service at such a difficult time. As a family we felt the difficulty of arranging a funeral was taken away by their expertise. Thank you all, you did my Mam proud xx

  • 5 Mavis Sherwood 17th Nov 2020

    From the start the staff were caring and supportive, with their help we got the funeral our mum would have approved of. Nothing was any trouble to them and I got a phone call every other day asking if I was OK and did I need anything else doing. My thanks to a Andrew and the staff especially Ben for all of the help The Clish Family

  • 5 Valerie Kemp 16th Nov 2020

    We used Andrew Grey for our mams funeral on 13th November 2020. From the very beginning we found Kay to be very professional and helpful in every aspect. Kay answered any questions we had and arranged everything to our specifications. On the day of the funeral Kay kept us updated to ensure everything went smoothly on what was a very difficult time for us as a family.

  • 5 John Lumley 27th Oct 2020

    Although I could not attend all the feedback from my brothers was Kay was very attentive to detail and all went smoothly- so job well done and thanks

  • 5 Christine Wilkinson 23rd Oct 2020

    Would definitely recommend kay was very supportive and kept us informed thank you for everything yous have done yous made a hard time a lot easier for us

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
30 Station Road, Hetton Le Hole
Tyne and Wear
Durham
DH5 0AT

Latest Verified Reviews

Pamela Taylor 24th Sep 2021

Excellent service provided. Ben and the rest of the staff were brilliant from the moment I contacted greys funeral directors on the passing of my mam. Thanks for everything and your kind words of comfort from all of Brenda Hellyns family

Liz Fulton 20th Sep 2021

The whole team at Andrew Gray's were excellent. Care and kindness was shown at all times throughout and after our mam's funeral.

Tony Lobban 11th Sep 2021

Andrew is absolurely superb, from start to finish Andrew and his team could not gave done anything else to give my Mother the resoect and the absolute send off she deserved..I would not hesitate to recommend him..every detail was covered and respectful advice given at every opportunity..6 stars...

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Update

Prices vary by time and day of week