Andrew Grey Funeral Directors, Hetton Le Hole

5 Peter Conley 3rd Jul 2026

We cannot thank Andrew Grey Funeral Directors enough, especially Ben and his team, for the outstanding care, compassion, and professionalism they showed our family during such a difficult time.




From the very beginning, Ben and his team guided us through every step with kindness, patience, and genuine understanding, making an incredibly difficult experience much easier to cope with. Nothing was ever too much trouble, and they treated both our dad and our family with the utmost dignity and respect throughout.




The funeral was beautifully organised, and every detail was taken care of perfectly. Thanks to Ben and his team, we were able to give our dad the send-off he truly deserved.




We will always be grateful for everything they did for us and would wholeheartedly recommend Andrew Grey Funeral Directors to anyone looking for a caring, compassionate, and professional funeral service. Thank you all so much.

5 Stephen Paul 27th Jun 2026

Myself and all the family wish to thank all staff because without your help and support we would not have coped. What a marvelous team you have we can't thank you all enough the service we got from mam passing away till the day of her funeral was more than five stars. Thanks to you all. Stephen Denise Ruth and mark and family.

5 Allison Wilkinson 20th Jun 2026

I found the whole team very professional, they gave us time, respect, and took very good care of Ethel, our mam/ nana, after she died, they have been kind and friendly both on the phone and when we have been to the office, I really can't fault the service they provided, and still are.

5 Gillian Brough 20th Jun 2026

Couldn't fault the service provided, excellent thank you.

5 Lilian Wardle 8th Jun 2026

Very helpful caring service would highly recommend thanks again 

4 David Archbold 18th May 2026

Ben white and team at Andrew Grays are exceptionally in their care compassion and empathy from first contact couldn't praise them enough

5 Paula Jobling 17th May 2026

I cannot speak highly enough of Ben and the team at Andrew Greys . Ben was exceptional during such a difficult time. From our very first interaction, Ben demonstrated genuine compassion, professionalism, and an unwavering commitment to ensuring every detail was handled with dignity and respect.
He guided us through the entire process with clarity and patience, always taking the time to explain options and listen to our wishes. Nothing ever felt rushed or impersonal—Ben made sure that every aspect of the service truly reflected our loved one’s life and personality.
What stood out most was his calm and reassuring presence. During moments that felt overwhelming, he brought a sense of order and peace that made a tremendous difference to our family.
The service itself was beautifully arranged and executed flawlessly. Many attendees commented on how thoughtful and well-organised everything was, which is a testament to Ben’s dedication and attention to detail.
I would wholeheartedly recommend Andrew Grey to anyone in need of a funeral director. Bens kindness, integrity, and professionalism was truly outstanding, and we are deeply grateful for the support he and the team have gave us
Margaret & Family 

5 Claire Bradbury 15th May 2026

From our first contact to the office after the sad time of loosing our mam the care and compassion was their straight away..they made the hard sad time of arranging a loved ones funeral so much easy with talking you through all the steps and keeping in contact with you all the way

5 Lorraine Evans 31st Mar 2026

Fabulous servi ce from start to finish so much respect shown to mam and to family could not fault them in any way at all. Thank you .

5 Willie Pescod 20th Mar 2026

Caring, thoughtful, and a pleasure.
Everything to a T
Again many thanks to Andrew, Rhonda, and all the staff.

4 Sharon Smurthwaite 19th Mar 2026

Couldn’t fault the service we got absolutely amazing team 

5 Dawn Lockey 17th Mar 2026

We felt that we were very well looked after from the start of the process of organising the funeral to the end of the funeral itself.

Ben kept us informed at every stage, he contacted me regularly to let me know what was happening and nothing we asked for was a bother, every single detail was taken care of. The flowers were beautiful and very fresh, the coffin itself was immaculate and our Dad was treated with respect and dignity.

On the day of the funeral Andrew and his team were wonderful. It was an emotional day, but Andrew made sure we were taken care of, he and the team were a real comfort to us throughout. It was a positive day, full of love, dignity and respect. This is all thanks to Andrew and his team. Many thanks to you all.

5 Joanne Morgan 2nd Mar 2026

Outstanding service from Andrew grey funerals , From my first call to my last the staff have been amazing , supportive,helpful shown empathy , my mum has dementia and Ben who coordinated our journey was absolutely Outstanding, his paicents and his calmness was just extrodinaryand I couldn't have asked for more
Highly reccomend Andrew GREY Funerals .

5 Claire Murray 23rd Feb 2026

Andrew Grey Funeral Directors have been wonderful with me and my family through a very hard time. They were patient with us and explained how everything would work and kept my updated on how things were progressing. I would recommend these to everyone. Thank you for all that you have done and making a very difficult time a little easier to deal with.

5 Helen Stephenson 23rd Feb 2026

Thank you to all at Andrew greys for everything you did to make Laura’s day perfect nothing was a problem a very good service every think went as it should just parfect l would recommend them to everyone 

5 Melvyn Scotter 21st Feb 2026

Andrew grey and his staff went above and beyond to make sure my mam had the best send off she deserved they were very helpful very kind and polite nothing was a bother I would highly recommend them they are very professional if we needed anything they were there to help and even after the funeral we got a call to see how we were so thanks again Andrew and all your staff amazing team

5 Julie Wear 21st Feb 2026

Excellent service from start to finish very professional but also very caring would highly recommend.

5 Sharon Russell 28th Jan 2026

Andrew Grey Funeral Directors provided exceptional care and compassion during one of the most difficult times for our family. From the very first conversation, their team was kind, patient, and incredibly attentive to every detail. They handled everything with dignity and professionalism, allowing us the space to grieve while feeling fully supported. Nothing ever felt rushed, and every question was answered with clarity and empathy. It was clear that they truly care about the families they serve. We are deeply grateful for their guidance and would highly recommend Andrew Grey Funeral Directors to anyone in need of compassionate and trustworthy service.

5 Paul Berry 28th Jan 2026

Would like to thank Andrew Grey funeral directors for such a brilliant job from start to finish. Made us feel at ease during this difficult time. Understood our plans and ideas also contributed, to give our dad ' Mac' the best send off any son/daughters could wish for. Friends and family said they were stunned by the amount of people and how professional the team was during the whole process. Would recommend to anyone who wishes to use this service. Thanks so much, Mel,Paul,Kim x

5 Judith Murray 27th Jan 2026

Very caring, considerate and compassionate while making sure everything was done and we knew what was happening and what we needed to do. Thank you

5 Malcolm McEwen 26th Dec 2025

Brilliant service such caring staff Rhonda was fantastic so good at her job all the staff were brilliant

5 William Thompson 19th Dec 2025

Very friendly, could not have been more helpful during these hard times.Only a phone call away,would not hesitate to recommend them.

5 Steven Wardle 22nd Nov 2025

Andrew Grey funeral directors have gone above and beyond in all aspects of handling my father's funeral. All staff members have shown professionalism, caring and sensitivity to all my family members especially my mam. I cannot praise Andrew and his team enough. Thank you so much.

5 Carole Henderson 15th Jun 2025

Everything Ben did for our family was excellent, guidance, sympathy and understanding. If it is okay to say funerals are great, it was. Everyone had a lovely day, just as mam wanted. Thank you all so much

5 Robert Carlyon 8th Jun 2025

Excellent service from start to finish -we could not have asked for more. Staff were very respectful, professional, and courteous - everything that you would hope for. They collectively helped us through a very difficult time, and gave mam the funeral that she would have wanted. Cannot thank them enough.