Co-op Funeralcare, Newcastle

172 reviews

Co-op Funeralcare, Newcastle is an ethical and member owned funeral director, serving bereaved families in Newcastle and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Diane Rodgers 24th Oct 2022

Very nice people,very professional,took great care of my mother

Kathleen Curry 24th Oct 2022

Right from the initial phone call to the co-op we as a family have been impressed by the knowledge expertise and professionalism of the staff especially Ian who has been in contact daily and kept us up to date with the process. The funeral itself was well planned and everything was perfect also the ceremony at the cemetery to inter the ashes of my late mother and father was so touching so thank you all you have been great

Maureen Todhunter 17th Oct 2022

We cannot thank you enough for the very professional manner of your Benwell staff. All of the staff were exceptionally kind, caring and attentive right from the initial contact and subsequently on the day of the funeral. In addition, we really appreciated the follow up telephone call the next day. Our specific wishes were carried out as requested and the help and support of the staff has been greatly appreciated by all the family at such a very sad and difficult time. We would not hesitate to recommend the services of Co-op Funeralcare to others.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Benwell House
345 Benwell Lane
Newcastle
Newcastle Upon Tyne
NE15 6RU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 0191 743 0215

About Us

Co-op Funeralcare, Newcastle is an ethical, member-owned funeral director in Tyne and Wear. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Newcastle can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Newcastle funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Newcastle, Co-op Funeralcare, Newcastle take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Newcastle in Tyne and Wear is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Newcastle today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Diane Rodgers 24th Oct 2022

    Very nice people,very professional,took great care of my mother

  • 5 Kathleen Curry 24th Oct 2022

    Right from the initial phone call to the co-op we as a family have been impressed by the knowledge expertise and professionalism of the staff especially Ian who has been in contact daily and kept us up to date with the process. The funeral itself was well planned and everything was perfect also the ceremony at the cemetery to inter the ashes of my late mother and father was so touching so thank you all you have been great

  • 5 Maureen Todhunter 17th Oct 2022

    We cannot thank you enough for the very professional manner of your Benwell staff. All of the staff were exceptionally kind, caring and attentive right from the initial contact and subsequently on the day of the funeral. In addition, we really appreciated the follow up telephone call the next day. Our specific wishes were carried out as requested and the help and support of the staff has been greatly appreciated by all the family at such a very sad and difficult time. We would not hesitate to recommend the services of Co-op Funeralcare to others.

  • 5 John Wilson 17th Oct 2022

    Professional Throughout. Brilliant Communication Which Made Things A Lot Easier For The Family.

  • 5 Alison Millet 11th Oct 2022

    Excellent service from co-op, especially our funeral director Gary McGee. Made a very difficult time much easier, very professional, guided us through every step from start to finish. Would highly recommend Co-op funeral services.

  • 5 Colleen Heron 10th Oct 2022

    Very professional and thoughtful. I'm extremely grateful that they were able to remove my nanas wedding ring from my mams finger without damage!!!

  • 5 David Reed 3rd Oct 2022

    Excellent 

  • 5 Clare Gray 3rd Oct 2022

    Absolutely fantastic service from start to finish. The whole process was extremely easy at such a difficult time for the family. I can’t thank all the staff enough. Special thanks to Chris Anthony.

  • 5 Janice Hullah 20th Sep 2022

    pleased with the way they took care of jimmy and were very supportive and went out their way to do what i wanted for jimmy even though it was a direct cremation

  • 5 Sharifa Mila Merchant 20th Sep 2022

    Kevin was awesome. I was travelling from the United States and he arranged the entire process so efficiently that my son and I were able to mourn in peace instead of running around to tie loose ends.

    Kevin Phillips is a very good funeral director and I am impressed with how efficient he was.

  • 4 Amanda Cook 20th Sep 2022

    Although no funeral service was had, direct cremation and no family, the staff at Benwell office were polite and professional as always

  • 5 Ronald Armstrong 20th Sep 2022

    My wife and I and all mourners were pleased with the way Chris Anthony and all Coop staff conducted our Son Steven,s Funeral they were professional , kind polite and respectful

  • 5 Carol Diboll 15th Sep 2022

    Excellent service provided by the Benwell lane branch. 
    Special thanks to Chris Anthony for his help and guidance through a difficult time. 
    Thank you. 

  • 5 Brenda Gray 5th Sep 2022

    Gary has been the family’s funeral director 3 times since 2019. His dedication to his job is faultless in every way. When it’s my time to go I hope he’ll still be around, then I know my family will be given the best advice and help. 

  • 5 Alan Layton 30th Aug 2022

    The co op was very good and understanding and a great hello in our recent bereavement  

  • 5 Carole McCaffery 30th Aug 2022

    This is the second time I have use them in 6 yrs couldn't have been happier then or now .Thank you for being so helpful friendly and compassionate

  • 5 Deborah Sparrow 23rd Aug 2022

    The utmost care and respect was given to my father, and we, his family were treated with compassion and understanding.

  • 5 Christopher John Anthony 22nd Aug 2022

    The funeral could not of went any better on the day, 1st class service from start to finish.
    I would have no hesitation in recommending Co-op Funeralcare Benwell House, Ian Richardson Funeral Director was excellent and guided us every step of the way.

  • 5 Richard Thirlwell 15th Aug 2022

    A very compassionate and caring attitude displayed by everyone we dealt with. In particular Chris Anthony, director, who looked after us. His follow up after-care was so comforting and very much appreciated.
    Our grateful thanks to you all.

  • 5 Julian Rebair 8th Aug 2022

    I would like to extend my sincere appreciation for the kindness your staff showed in the preparation of my mother’s funeral.Also without the help of Chris Anthony throughout the whole process I would not have been able to cope. His kindness sympathy and professionalism made a stressful situation go seamlessly.

  • 4 Keith Irving 27th Jul 2022

    The service all throughout this very difficult time was excellent mainly on the part of funeral director Gary McGee who made everything so easy and painless with his compassion and helpfulness. Only at the very end did he fall down slightly as he was unable to give me direct contact details for the registrar of deaths, but to be fair that was not in his remit.
    Overall I would highly recommend Co-OP funeralcare to anyone who has suffered a bereavement as professional, compassionate and excellent funeral directors.

  • 5 Beverley Tones 25th Jul 2022

    We opted for a direct cremation and a memorial service at a later date. The staff were very helpful and understanding. They contacted us regarding dates etc and we would have no hesitation in recommending the Benwell- Newacastle Branch.

  • 5 Iain Brown 25th Jul 2022

    Very helpful

  • 5 Sharon Bell 18th Jul 2022

    They were helpful all the way though

  • 5 Sharon Mccabe 18th Jul 2022

    From start to finish . The service  we received was excellent., for my uncles funeral never organising a funeral before. Didn’t know where to start. But from the first phone call to the coop we knew we had chosen the right company. Kevin Philips from Benwell coop was at hand every minute of the day. Real genuine nice person. Thank-you isn’t enough to say . Highly recommend the coop

Address
Benwell House
345 Benwell Lane
Newcastle
Newcastle Upon Tyne
NE15 6RU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Diane Rodgers 24th Oct 2022

Very nice people,very professional,took great care of my mother

Kathleen Curry 24th Oct 2022

Right from the initial phone call to the co-op we as a family have been impressed by the knowledge expertise and professionalism of the staff especially Ian who has been in contact daily and kept us up to date with the process. The funeral itself was well planned and everything was perfect also the ceremony at the cemetery to inter the ashes of my late mother and father was so touching so thank you all you have been great

Maureen Todhunter 17th Oct 2022

We cannot thank you enough for the very professional manner of your Benwell staff. All of the staff were exceptionally kind, caring and attentive right from the initial contact and subsequently on the day of the funeral. In addition, we really appreciated the follow up telephone call the next day. Our specific wishes were carried out as requested and the help and support of the staff has been greatly appreciated by all the family at such a very sad and difficult time. We would not hesitate to recommend the services of Co-op Funeralcare to others.

Reviews
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Update

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