A.W. Lymn is a family-run funeral director firm serving bereaved families from Harlow Wood, Kirkby-in-Ashfield, Sutton-in-Ashfield and other communities around the Mansfield area.
Latest Verified Reviews
Ellen Roddis13th Dec 2019
Karen led us through every part of arranging the funeral with empathy and humour.
Denise Parkinson 15th Nov 2019
Karen was perfect. In every stage.
Lesley Chapple 28th Sep 2019
The service provided by Karen in your Sutton in Ashfield branch was exceptional, Karen couldn’t have been more professional, kind and understanding in all aspects related to Ruby’s funeral .
On the day of the funeral everything was carried out to perfection.
The only thing we were slightly disappointed with was the wreath which was provided in with our funeral package, the quality left a little bit to be desired .
Thank you all for your kindness .
Funeral arranger Karen Horton is in charge of the branch, along with senior funeral director and area manager Jonathan Baker.
The Sutton office, which became a part of the A W Lymn group in 2013, also deals with Lymn Vouchers and pre-paid funeral plans.
The site features full client facilities such as a family room, visiting room and cold room, and A.W. Lymn's funeral arranger, Jackie Potter, from A W Lymn Shirebrook also lives on the premises.
Karen is at the office from Monday to Friday, from 9 am to 5 pm and also after hours by appointment. You can receive assistance by calling A.W. Lymn Sutton's telephone number, which is available 24 hours a day, seven days a week.
The branch covers all of Sutton in Ashfield and its surrounding area including Berry Hill, Blidworth, Harlow Wood, Forest Town, Kirkby-in-Ashfield, Ladybrook, Mansfield, Rainworth and beyond.
A W Lymn The Family Funeral Service was founded in 1907 by Arthur William Lymn. Jackie, Matthew and Nigel Lymn Rose currently run the company.
Karen led us through every part of arranging the funeral with empathy and humour.
Chloe Lymn Rose replied
We are glad that Karen was empathetic whilst also being able to incorporate appropriate lighter moments into the arrangement process and she joins me in thanking you for this positive review.
5Denise Parkinson 15th Nov 2019
Karen was perfect. In every stage.
Chloe Lymn Rose replied
It is wonderful to hear that Karen was perfect and that she looked after you so well during this sad time. Thank you.
5Lesley Chapple 28th Sep 2019
The service provided by Karen in your Sutton in Ashfield branch was exceptional, Karen couldn’t have been more professional, kind and understanding in all aspects related to Ruby’s funeral .
On the day of the funeral everything was carried out to perfection.
The only thing we were slightly disappointed with was the wreath which was provided in with our funeral package, the quality left a little bit to be desired .
Thank you all for your kindness .
Chloe Lymn Rose replied
Thank you for taking the time to leave this lovely review, particularly in regard to the care, kindness and understanding shown to you by Karen during this sad time. We are glad that everything was carried out to perfection on the day but are sorry that you felt disappointed with the quality of the flowers supplied as our floristry department is generally so highly rated. We hope that the donation we have made to Dementia UK in memory of Ruby suitably marks our regret regarding this. Thank you.
5Craig North 9th Jul 2019
Fantastic service friendly staff
Chloe Lymn Rose replied
Thank you for your kind words at what was understandably a difficult time for you and your sister. Karen.
5Barbara Hallam 3rd Jun 2019
everything went without a hitch congratulations to the people involved they all went the extra mile for everything - if he was looking down he would have liked it all - thank you all very much
Chloe Lymn Rose replied
Both Andy & Karen join me in thanking you for this kind review. They are glad that everything went well and that Trevor would have liked it.
5Michael Morris 27th Apr 2019
Everything was done with dignity and sympathy, my thanks to Andy and Rachel for looking after my wife so well. Thanks again.
Chloe Lymn Rose replied
We are pleased that Andy and his team treated you with dignity and sympathy and he joins me in thanking you for this kind review.
5Gill Phillips22nd Mar 2019
Excellent service from initial contact right through to the actual funeral.
Communication was superb and at no time did we feel we were being hurried or asking silly questions. Advice was freely given without any pressure and we never felt that we were being steered to pick more expensive options.
Would wholeheartedly recommend A W Lymn in Sutton in Ashfield for a respectful, professional service for your family.
Chloe Lymn Rose replied
Thank you for your kind words and recommendation. We are glad that Karen gave good advice and helped you create the service that you wanted for your Aunt without any pressure to select options that were not for you. Thank you.
5Trevor Gill 13th Feb 2019
They could not have done better than they did this is probably the wrong word to use but it was a perfect service from start to finish, and that has been told to me by many of our large family that live locally as well as by many friends. I thank Karen Horton the Sutton Branch Manager, and Andy and his team on the day as well as Andy's visit to me in the early stages of planning the funeral. Excellent all round and 10 Stars out five is the only way I can put it.
Chloe Lymn Rose replied
Thank you for this wonderful review, both Karen and Andy are delighted to read the kind words you have written about the service they provided and the comments you have received since from both family and friends.
5Lynne Dennis9th Feb 2019
The service was excellent and we would highly recommend. From the first meeting with Karen at the Sutton in Ashfield branch, who treated us with such kindness and gave all the advice we needed, to the staff on the day who were so thoughtful and professional. Thank you for giving my sister the dignified send-off she so deserved.
Chloe Lymn Rose replied
Thank you Lynne for taking the time to leave this kind lovely message. I am so pleased everything was arranged to your family's wishes and we were able to create a dignified send-off for your sister. I also thank you for your recommendation. Karen.
4Lesley Brooks 2nd Feb 2019
So caring.Made you feel as if you were the only client and you were the only one that mattered.
Could not do enough to make everything go smoothly .A quiet dignity covering a professional service.Thank you.
Chloe Lymn Rose replied
Thank you for taking the time to leave these lovely positive comments. I am pleased everything was as you required and that all went well during the service. If there was anything further that I could have done to offer a 5* service then I would welcome this feedback from you. Thank you, Karen.
5Chris Sumpter 27th Jan 2019
Thank you very much for the professional funeral service you provided for mum.
Right from the beginning we found you to be caring, supportive and professional.
Nothing was too much for you. You took the time to listen to family wishes and took time to look after mum.
When times are difficult it is the kindness of people that help us to get through a very difficult time.
Thank you, you really made a difference.
Chris and Mel X
Chloe Lymn Rose replied
I understand from Karen that you had to wait some time for Mum's funeral due to the sad circumstances, but we are glad that throughout this time Karen treated you with care and kindness. Thank you.
5Denise Oates 8th Jan 2019
I fully recommend that Karen and Andy to support you through your funeral arranging. They are pleasant warming friendly personable and very professional. We was so lucky to have their great experience to support and guide us through this very sad time
Thankyou both so much x
Chloe Lymn Rose replied
We are pleased you found Andy and Karen to be both professional as well as warm, friendly and supportive and they join me in thanking you for this lovely review and your recommendation. Thank you.
5Linda Staton30th Oct 2018
Excellent service
Chloe Lymn Rose replied
Thank you for taking this time to leave this kind comment on Funeralzone.
5james valentine19th Oct 2018
the funeral and arrangements were above my expectations.
the only fault I could find on the day was the inside of the personal cars could have been a little more time spent on cleaning. no disrespect to the driver or company but as a person that was in the same line this could have been a bit better.
Chloe Lymn Rose replied
Thank you for taking the time to review the service provided by the team at Sutton, we are pleased that they exceeded your expectations. We are however sorry that you were a little disappointed by the presentation of the vehicles and we would welcome the opportunity to discuss this further with you. Thank you.
4John Colclough 8th Oct 2018
The funeral went off very well the service was very good and professional you were dealt with compassion at all times
Chloe Lymn Rose replied
We are pleased that Karen provided compassionate and professional service during the arrangements and that everything went well on the day itself. We would welcome any feedback on any improvements to our service as we note that you have given a 4* rating. Thank you.
5Chloe Bowers 29th Sep 2018
Amazing family funeral service and helped m through eveything!
Chloe Lymn Rose replied
Thank you for taking the time to leave this comment. I appreciate that it has been a very difficult time for you and I am pleased that I was able to guide and give help and advice on the arrangements you wanted for dad. Thank you, Karen.
5Ian Smith 24th Sep 2018
Everyone in the Lymn's office in Sutton in Ashield was incredible. They are so caring and human and also very professional. My mum's funeral happened just as we had planned it and went off without a hitch. The people involved were so respectful towards mum and very concerned to please the family and I. I would not hesitate to recommend Lymn's to anyone and will certainly use them in case of future need.
Ian Smith
Chloe Lymn Rose replied
Thank you Mr Smith for taking the time to leave such a lovely comment and for your recommendation. I am sorry that so little time passed between us meeting to discuss your mum's funeral and it taking place but I am privileged to have looked after the arrangements for you and your family and am glad we were able to do everything in accordance with your mum's wishes. Karen.
5Pamela Tomlinson 27th Aug 2018
Excellent service, very professional and friendly . Karen was very caring and helpful and put my mind at rest , making a very difficult time easier wth her professional and friendly way .
Chloe Lymn Rose replied
I am so pleased that I was able to help you though this difficult time, putting all your concerns at ease and worries off your shoulders. I do appreciate the time you have taken to write this nice review at such a very difficult time after your husbandâs funeral. Thank you, Karen.
5Roy Merriman13th Aug 2018
Professional, courteous, respectful and friendly service. Can't praise the service we received enough, thank you.
Chloe Lymn Rose replied
Andy joins me in thanking you for this positive review, he is pleased that you found him to be professional, courteous, respectful and friendly and is glad that he was able to support you during this difficult time.
5Lesley Booth31st Jul 2018
Excellent service, very caring, compassionate and efficient staff
Chloe Lymn Rose replied
We are pleased you found the team at Sutton to be caring, compassionate and efficient and they join me in thanking you for your kind words.
5Tracey Pepper24th Jul 2018
Was very well looked after everyone was amazing and Karen Horton did an amazing job of talking me threw everything x
Chloe Lymn Rose replied
Thank you Tracey for taking the time to leave such a lovely comment. I am pleased I was able to help and guide you in creating the Funeral you wanted for her. She was well loved by her family and friends. Karen.
5Beverly Bancroft25th Jun 2018
Great service received from all staff concerned from the initial enquiry through to the actual funeral service. Understanding, empathy and respect shown at all times and the support given by Karen at the Sutton office was top class. Thankyou for the care shown to my son.
Chloe Lymn Rose replied
We are pleased that Karen and her team showed understanding, empathy and respect throughout, particularly to your son, and she joins me in thanking you for your kind words.
5Denis Staples 19th Jun 2018
I was very pleased with the quality of service we got from Jonathan and Karen. I would recommend anyone to go to the Sutton branch to get the compassionate approach we got, once again thank you for the way we where looked after and helped with everything we wanted. Denis Staples
Chloe Lymn Rose replied
Iâm pleased we were able to offer the support and guidance needed to all Mrs Staples Family and Friends before and after the funeral and on the day itself. Thank you, Karen.
5Susan Smith9th Jun 2018
Excellent
Chloe Lymn Rose replied
Karen joins me in thanking you for your excellent review, she is glad that she was able to support you during this difficult time
5Sue Lumley 8th May 2018
Very professional service, couldn’t have asked for better. Karen was excellent at guiding us through everything at a very difficult time. All A W Lymn staff have been professional,courteous and very respectful.
Chloe Lymn Rose replied
At such a very difficult time Iâm pleased I was able to guide and support you, and I thank you for taking the time to leave this lovely comment. Karen.
Karen led us through every part of arranging the funeral with empathy and humour.
Denise Parkinson 15th Nov 2019
Karen was perfect. In every stage.
Lesley Chapple 28th Sep 2019
The service provided by Karen in your Sutton in Ashfield branch was exceptional, Karen couldn’t have been more professional, kind and understanding in all aspects related to Ruby’s funeral .
On the day of the funeral everything was carried out to perfection.
The only thing we were slightly disappointed with was the wreath which was provided in with our funeral package, the quality left a little bit to be desired .
Thank you all for your kindness .
