Roseberry Funeral Services, Guisborough

5 Patricia Cason 17th Apr 2024

Roseberry did our Mother Greta proud with the thoughtful service they gave us from first to the last contact. We would recommend this company.

5 Toyna Pethig 15th Apr 2024

Tony & his team made things simple & stress free when arranging my dad’s funeral. Highly recommended, thank you x

5 Annlouise Knight 8th Apr 2024

We could not have wished for a better service from Roseberry. Everything and everyone was above and beyond what we expected. They are to be highly recommended. Thank you 

5 Keith Storr 25th Mar 2024

I have yet to have sight of the video link from the Crematorium.

This was passed to dozens of people, some abroad in both Europe & America, who unfortunately have not viewed yet, due to editing.

There was more than 150 people attended. Everyone thought it was extremely moving and very professionally undertaken.

The attention to detail shown by The Funeral director, in all her advice, guidance to both mysel & daughters, and preparation was typical & befitting of a Police Officers funeral, which my wife once was.

Yes Susan was well liked, hence so many turned up from, Durham, The Midlands and of course locally.

The selebant Clare Westwood recommended by Michelle, was outstanding in both her preparation and delivery.

The attention to detail and care shown was outstandingly 1st Class.

Keith Storr
Retired Det Sgt after 31 years
Retired Police adviser after 19yrs.

5 Carole Garbutt 20th Mar 2024

I couldn’t thank them enough they were so helpful and extremely professional 100% 

5 Graham Hutchinson 26th Feb 2024

Professional service from the first phone call to the very end of my Mams bereavement 

5 Sue Rix 14th Feb 2024

Very helpful
Professional and sympathetic
Lovely premises and surrounding
The day of the funeral went well and the service was lovely
Special thanks to Peter and Tony

5 Nicola Muir 21st Dec 2023

Everyone was so helpful and showed such compassion. They made a very difficult time mire bearable.

5 Elaine Eaton 2nd Oct 2023

Great Company. Graham and Andy very supportive and professional, smooth and beautiful Funeral,10/10, I would definitely recommend for your loved ones.

5 Joanna Head 2nd Oct 2023

It was a pleasure to have paige as our funeral director. Nothing was too much hassle. She showed compassion and was always there if I needed to talk. I felt comfortable around her as soon as I met her and she guided us through the process perfectly. Thank you paige for been so perfect and helping us give annemarie a beautiful send

5 Jacy Pitman 21st Sep 2023

We recently used Roseberry funeral service for my lovely mother.

I found Roseberry to be 100% professional and felt I was guided through the sad process in a sensitive and caring way.  

I will never forget how I felt when I observed the respect and dignity that was given to my mother by the staff and will be forever grateful, particularly to Tony, who helped me through a very difficult and traumatic time. 

Many thanks. Jacy 

4 Colin Daynes 11th Sep 2023

First class service at my time of need i could not ask for more they did every thing and more to help us get through the day

5 Heather Hunter 7th Aug 2023

We where all treated like family and the service provided was excellent from the first phone call to everything after, nothing was too much trouble. I would recommend Roseberrys for their care, compassion, friendly and helpful staff and most of all their attention to detail

5 Katie Andrews 7th Aug 2023

My heartfelt thanks to Michelle and the team at Roseberry Funeral Service. During such a difficult time, their care, attention to detail, compassion and professionalism far surpassed my expectations. Michelle worked tirelessly to make sure the service included the personal touches I wanted and nothing was too much trouble and Mum had the send off she truly deserved.

Thank you Michelle and all at Roseberry's.

5 Anthony Harker 3rd Aug 2023

Amazing service by all the guys at Roseberry. Couldn’t have asked for more kindness and consideration.

5 Louise Chapman 14th Jul 2023

I cannot thank Roseberry Funeral Service enough arranging mum’s funeral was never going to be easy,  all the family were always going to be sceptical of which funeral home mum would rest at as of course we wanted nothing but the best. After  deciding we would go with Roseberrys’ from a recommendation we then made that dreaded call and spoke to a lady called Michelle and from that moment we knew mum was going to be in the right hands and I instantly got a feeling of relief, Michelle was amazing she talked me through everything in detail and assured me mum would be in the best possible care. Leading up to the funeral day Michelle and the team couldn’t do enough for me and our family  the support was impeccable. The care and attention towards mum was just outstanding. The day of the funeral was always going to be hard but beside a hugely attentive professional team and attention to detail the day went smoothly and the service was beautiful which we took comfort from.
We can’t thank your company enough and would highly recommend this independent company to anybody going through a bereavement. 

5 Susan Silk 2nd Jul 2023

Very caring and helpful staff who were able to explain and guide me through the sad stages following a bereavement. Having arranged a prepaid funeral plan for a loved one, they were able to let me go above and beyond what I thought would be allowed to do. I can recommend them to anyone having to go through this very sad time.

5 Alison Brown 13th Jun 2023

The staff at Roseberry Funerals were very supportive and professional during our time of loss. They took all the stress and pressure off us when we were lost and confused what to do. Even after the funeral the support didn't end. We were kept informed and involved with everything. Nothing was too much trouble. Comforting drinks offered with a genuine care for everyone, their passion to maintain the dignity of my nan was comforting and very much appreciated.
I would highly recommend this funeral directors to anyone who wants a personal touch. They made the whole process as easy as could be. Thanks you.

5 Graham Welch 13th Jun 2023

I can not thank Roseberry Funeral Service enough. From the moment I rang Graham the funeral director was supportive; caring and there every step of the way for me and my family He carried out all of our wishes and always listened to how and what we wanted for the service. On the day of the funeral he walked in front of the hearse, was there for us as we were not sure what to do. All the staff were so professional, polite and showed us the upmost respect. The service went perfectly just as we wanted. We would highly recommend Roseberry Funeral Service and their staff.

5 Stephen Thomas 8th Jun 2023

I have to say that from first meeting Michelle and team, I knew I would be in good hands. We had very specific requirements that needed to be carried out, but this was not a problem for Michelle. When we visited the Chapel of Rest, I was really apprehensive about going in to visit as I had never done this before. Michelle told me what to expect, calmed my nerves, made me a a cup of tea and sat in with me for a while. I was absoloutely over the moon with how Martin looked. The day of the funeral was just beautiful. Everything I asked for I got (and more). She really did go above and beyond. Michelle and team at Roseberry, thank you. Thank you for getting me through this difficult time. Thank you to the staff who came to the house at 3am in the morning. You all are incredible. Xxx

5 Alison Wood 3rd Jun 2023

I am compelled to share this review in the hopes of sparing others from enduring the distressing ordeal that my family experienced during an already difficult time in our lives. The level of aftercare provided by Roseberry Funerals was shockingly substandard and showed a profound lack of respect for the memory of my late brother, whom we sadly lost in February. Initially, the funeral arrangements appeared satisfactory, and our family had nothing but praise for their services. However, immediately following the service, we were thrust into a state of utter chaos. To our disbelief, we were handed my brother's lock of hair, war medals, and green beret in a carrier bag adorned with Peter Rabbit, which we found to be highly unprofessional and undignified, especially considering we had to safeguard these items during the wake. Another disheartening incident was the complete absence of communication for nearly four weeks, despite being assured that we would receive a call informing us when Chris's ashes would be returned to their care. Frustrated by the prolonged silence, we had no choice but to contact them ourselves to inquire about the expected timeframe, only to discover that his ashes had been in their possession just two days after the cremation. This significant delay was not only highly unprofessional but also deeply unsettling for our family. When we raised concerns about the lack of notification, we were pointed to the final invoice, which referred to Chris as an "item" and supposedly included the information. However, we found this explanation to be invalid since the letter was sent before Chris's cremation took place. Upon collecting my brother, our distress reached new depths as we were confronted with the sight of him in a flowery card box instead of the wooden casket we had previously paid for. Although the Funeral Director attempted to rectify the situation, she returned with a wooden casket bearing the wrong name. When we brought this issue to their attention, we were met with lies and falsely informed that, since Chris wasn't being buried, his birth name had to be displayed on the casket—an assertion that we later discovered to be completely untrue. Shockingly, not a single apology was offered to us at any point during this harrowing experience, even though the Funeral Director admitted to not verifying the correct details when getting the plaque engraved. As if our trauma wasn't enough, we were then informed that the Funeral Director had disposed of my brother's clothing without our consent. When we confronted them about this distressing revelation, we were met with further falsehoods, including the claim that his clothes were heavily soiled and that they had taken it upon themselves to dispose of them. We knew these assertions to be false, as the coroner confirmed that the Funeral Director had requested him to falsely state that the clothes were soiled, despite his own statement that they were not. This blatant lie not only further eroded our trust but also added to the deep degradation we felt upon learning that my brother's name had been wrongly associated with such actions, which we have evidence to prove as untrue. Furthermore, despite being promised a war memorial plaque at Redcar, no mention of it has been made since the conclusion of the service, further exacerbating our disappointment and dissatisfaction. I urge you to exercise caution if you are considering engaging the services of this funeral director. We deeply regret not selecting an alternative provider, as the entire experience has inflicted immense trauma upon our family

5 Craig Batty 15th May 2023

Would highly recommend Roseberry funeral service they all did amazing and couldn't thank them all enough