Independent funeral directors in Harleston, run by mother and daughter team Dianne and Susan Whymark.
Latest Verified Reviews
Melanie Adams 25th Apr 2026
Funeral went very smoothly, all details taken care of. I was offered many choices. Thank you William
Mark Thompson9th Apr 2026
Losing both Mum and Dad within twelve days of each other was the most devastating experience, and it cannot be overstated how much the team at Susan Whymark’s helped us through it. From the very first call to the final farewell, every detail was handled with professionalism, sensitivity, and genuine compassion.
I want to mention Louise and Will by name, because they truly deserve to be recognised. Both of them went far beyond what you might expect, showing kindness and thoughtfulness at every turn. They were calm when we were not, clear-headed when we couldn't think straight, and quietly reassuring throughout. Nothing was too much trouble. To arrange a combined cremation for both parents and to do so with such care and dignity is something my family and we will always be grateful for.
Louise and Will never made us feel like we were simply going through a process. They treated our parents as people who mattered, and they treated us with the same respect and warmth. In the darkest and most disorienting weeks of our lives, they were a steady and compassionate presence.
We would recommend this service without hesitation to anyone facing the loss of a loved one. When it matters most, the people here rise to the occasion with real humanity and heart.
Corinne Bennett3rd Apr 2026
Supportive, professional and very diligent in all aspects of the service provided. My family would totally recommend them to others
Susan Whymark Funeral Service is an experienced firm of independent funeral directors in Harleston. Established in 2004, the firm is run by mother and daughter, Dianne and Susan Whymark.
Susan has been a funeral director since 1996 and gained the National Association of Funeral Directors diploma in 1998. She is one of the few female funeral directors in the country to start her own business from scratch. Dianne comes from a nursing background, with 21 years’ experience in palliative care.
At Susan Whymark Funeral Service you can expect a warm welcome from the family and experienced members of staff. Everything is carried out under one roof, from arranging the funeral to visiting the chapel of rest.
They also offer free transport for all those necessary appointments relating to the funeral, should you need it. Alternatively, their kind and compassionate staff can visit you in the comfort of your own home to make the arrangements.
At the Harleston funeral home there is off-road parking directly outside the front door. All premises wheelchair-user friendly.
Call Susan Whymark Funeral Service in Harleston now to find out how they can help you and begin making arrangements for your loved one’s funeral service.
Funeral went very smoothly, all details taken care of. I was offered many choices. Thank you William
William Forwell replied
Dear Melanie. Thank you for taking the time to do this and for your kind words. It was a real privilege to support you all and help to ensure your mother got the farewell you wanted. Kind Regards William
5Mark Thompson9th Apr 2026
Losing both Mum and Dad within twelve days of each other was the most devastating experience, and it cannot be overstated how much the team at Susan Whymark’s helped us through it. From the very first call to the final farewell, every detail was handled with professionalism, sensitivity, and genuine compassion.
I want to mention Louise and Will by name, because they truly deserve to be recognised. Both of them went far beyond what you might expect, showing kindness and thoughtfulness at every turn. They were calm when we were not, clear-headed when we couldn't think straight, and quietly reassuring throughout. Nothing was too much trouble. To arrange a combined cremation for both parents and to do so with such care and dignity is something my family and we will always be grateful for.
Louise and Will never made us feel like we were simply going through a process. They treated our parents as people who mattered, and they treated us with the same respect and warmth. In the darkest and most disorienting weeks of our lives, they were a steady and compassionate presence.
We would recommend this service without hesitation to anyone facing the loss of a loved one. When it matters most, the people here rise to the occasion with real humanity and heart.
Louise Wiseman replied
Dear Mark, thank you for your kind words.
It was our privilege to look after both Mum and Dad and to help make their last journey together a special one for them and for you as a family.
We're thankful to hear our guidance and support through such a sad and difficult time was helpful to you all. Take Care and with Kindest Regards Louise & William
5Corinne Bennett3rd Apr 2026
Supportive, professional and very diligent in all aspects of the service provided. My family would totally recommend them to others
5Jason Carman24th Feb 2026
Excellent care in dealing with our funeral. Very efficient with all our needs. Highly recommended, all staff are extremely helpful.
Louise Wiseman replied
Dear Jason, Thank you for your kind words, it was a privilege to take care of you and your family and help guide you through such a difficult time.
Kindest Regards, Louise
5Rosie Riches10th Feb 2026
Susan and her lovely compassionate team dealt with every aspect of our mums funeral with such loving care, always checking to make sure we were happy with every detail
Susan Whymark replied
Thank you Rosie for taking the time to write this review. As always, I am very happy to hear everything was as you wished. Best wishes
Susan
5Sandra Knowles24th Jan 2026
We have used Susan Whymark Funeral directors on several occasions and have always received excellent service from them. Nothing is too much trouble and they always treat you with respect.
Louise Wiseman replied
Thank you for your kind words, it's been a privilege to support you and your family over the years. Kindest Regards, Louise and William
5Jane Denny12th Jan 2026
I was really impressed with the compassion and understanding of the staff (William and Louise). They made the whole experience of arranging my mum's funeral so easy. They were also very efficient and organised. Thank you so much.
Louise Wiseman replied
Dear Jane, thank your for you kind words. It's lovely to hear we made a difficult time a little easier for you. Take care and best wishes, Louise & William
5Kaye Scarfe11th Jan 2026
Excellent company, most helpful. Nothing is too much trouble. Highly recommend
Louise Wiseman replied
Dear Kaye, thank you for your kind words. Best wishes, Louise
5Jean Wiggins30th Nov 2025
Your attention to detail was very assuring from the first minute we made contact.
We, as a family so appreciated your input enormously and the quiet respect shown at every level.
Thank you all for making a sad and difficult time for us run as smoothly as possible.
5Mandy Carter31st Oct 2025
Having never had to do anything like this before, William put me at ease and explained everything very professionally but with empathy.
4Sylvia Reeve29th Oct 2025
Very easy to deal with, helped with our request, overall very satisfied
5Steven Hawes21st Oct 2025
We have a big THANKYOU to William for all that he done for us arranging Mum's (Freda's) funeral plans, nothing was too much trouble, attention to detail was lovely, William made it all that much easier for us as a her family on the day. THANKYOU so much William Steven and Doreen Hawes
William Forwell replied
Thank you for your kind words Steven, it was a privilege to look after mum and im glad that we were able to provided a service that she was greatly deserved. Kind Regards William.
5David Welch6th Oct 2025
We used Susan Whymark before for my Dad’s funeral and we had a very professional experience on that occasion, so we wanted her to organise my wife’s service. We also wanted to use the same celebrant. Susan was very understanding and compassionate. Similarly, the celebrant was brilliant during the service. All the staff were very professional. Hearse and transport turned up very punctually. We were kept informed throughout the process and our wishes were accommodated at all times.
5Angela Braddick15th Aug 2025
Thank you for making the process of organising my mums funeral as stress free as possible.
We were given various options before coming to a decision.
The funeral was conducted professionally and with respect.
Thank you.
Louise Wiseman replied
Dear Angela, thank you for your kind words. It was a privilege to look after mum and also guide you through the process. Kind Regards, Louise
5Paul Gibson5th Aug 2025
The most incredible service, didn’t know what was coming they kept me in the loop the whole time lovely calm manner nothing too much trouble organised the Celebrant made it an incredible service on the day
❤️🌷
5Isabel Coe21st Jul 2025
I cannot thank Susan Whymark enough for the kindness and sensitivity they showed during the planning of my husband’s funeral. On the day everything went like clockwork. Thank you.
Louise Wiseman replied
Dear Isabel, thank you for your kind words. Kindest Regards, Louise
5Jeremy Alexander21st Jul 2025
Kind and caring is the only way I can describe Susan Whymark Funeral Services. Totally professional but with a human touch. Thank you all so much.
Louise Wiseman replied
Dear Jeremy, thank you for your kind words. Kindest Regards,
Louise
5Matthew Mead1st Jul 2025
Warm, compassionate and thoroughly professional - highest recommendation.
5Janet Chandler17th Jun 2025
Kind, empathetic and made a difficult process bearable, particularly Louise
Louise Wiseman replied
Dear Janet, thank you for your kind words, I'm pleased we could help and guide through such a difficult time. Kind Regards, Louise
5Les Bicker6th Jun 2025
Everything was very straight forward and they couldn't have been more helpful
5Richard Giles31st May 2025
Very caring from the start with Louise to the very end. Jill Yaxley, the celebrant, was lovely and did a first rate job. Had a phone call from William on the day just to make sure that all was OK.
Louise Wiseman replied
Dear Richard, thank you for your kind words, I'm pleased we could help and guide you through such a difficult time. Kind Regards, Louise
5Carol Parker27th May 2025
My cousin and I were very happy with the professional and thoughtful way we were dealt with whilst organising and during my Aunt Jessie's funeral.
Many thanks to the whole team.
5Valerie Minshaw22nd May 2025
William looked after us very sensitively and made sure that we felt well supported during what is obviously a very difficult time. The whole procedure went off very well and I would like to offer my sincere thanks
4Jennie Dellow19th May 2025
We found the staff amazing, very supportive, friendly, caring, and helpful. Very informative , keeping us updated on what was happening. They showed great care of our deceased family member making him look as he would in life. This really helped when saying our final farewell.
5Ann Turpin13th May 2025
Professional and empathetic. They made a sad day run smoothly without being intrusive.
Funeral went very smoothly, all details taken care of. I was offered many choices. Thank you William
Mark Thompson9th Apr 2026
Losing both Mum and Dad within twelve days of each other was the most devastating experience, and it cannot be overstated how much the team at Susan Whymark’s helped us through it. From the very first call to the final farewell, every detail was handled with professionalism, sensitivity, and genuine compassion.
I want to mention Louise and Will by name, because they truly deserve to be recognised. Both of them went far beyond what you might expect, showing kindness and thoughtfulness at every turn. They were calm when we were not, clear-headed when we couldn't think straight, and quietly reassuring throughout. Nothing was too much trouble. To arrange a combined cremation for both parents and to do so with such care and dignity is something my family and we will always be grateful for.
Louise and Will never made us feel like we were simply going through a process. They treated our parents as people who mattered, and they treated us with the same respect and warmth. In the darkest and most disorienting weeks of our lives, they were a steady and compassionate presence.
We would recommend this service without hesitation to anyone facing the loss of a loved one. When it matters most, the people here rise to the occasion with real humanity and heart.
Corinne Bennett3rd Apr 2026
Supportive, professional and very diligent in all aspects of the service provided. My family would totally recommend them to others
