Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
Debbie Bennett Funeral Directors, Bootle, is a small, family-owned funeral directors in Prescott, offering the highest standards of funeral services to people throughout Liverpool and Merseyside.
Debbie is an experienced, dedicated, and independent funeral director who you can depend on. She has worked in the funeral industry for more than 25 years and has worked in Knowsley and the surrounding areas for most of her career. This is why she decided to open her own business in the heart of the community, so she can continue to provide a professional and caring service.
As a small, family-owned company, Debbie Bennett can offer a much more personal and caring service for you at a time when you need it most. From the first call, until the day of the funeral, you will receive complete support and guidance.
What Families Say
AI Summary
Many families emphasize the exceptional care and support they received from staff throughout the entire funeral arrangement process. Families describe feeling genuinely looked after rather than treated as customers, with staff showing compassion and taking time to listen to their needs and wishes at every stage.
Families frequently praise how smoothly the funeral day itself was conducted, highlighting the professionalism and attentiveness of those involved from drivers to funeral directors. Many note that despite the emotional difficulty of the day, the organization and thoughtful details made the experience as dignified and special as possible for their loved one.
Communication and guidance feature prominently in what families mention, with many describing how staff kept them informed at every step, answered questions patiently, and provided reassurance during a confusing and overwhelming time. Several describe being treated almost like family, with staff going beyond their duties to accommodate specific requests and provide ongoing support even after the funeral.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Elizabeth Menagh25th Mar 2023
Most compassionate and friendly people if me and my family could we would rate them higher than 5 and so much more
5Joe Hartley22nd Mar 2023
Faultless really.
The team based at Bootle were very supportive with Dad and I They advised and helped in every way possible to ensure Mum had the best send off we could ever have hoped for. They were caring, compassionate and nothing was too much trouble.
Thank you.
Joe
5Paula Grosvenor22nd Mar 2023
They were very professional I can’t fault the service they provided us with.
5Caroline Cowan22nd Mar 2023
Staff are wonderful gave us lots of ideas and guided us through a very difficult time
5Judith Crabb22nd Mar 2023
The service our family received was fantastic.
The staff provided support and care throughout the process, from start to finish, and even afterwards.
Every aspect of the service was treated with the utmost dignity and respect.
Our family made the best decision in appointing Debbie Bennett.
The personal level of care and support was sincerely appreciated during a difficult time.
5Naddine Kelly22nd Mar 2023
From start to finish Terri-Ann and Joanne were fantastic, helpful, supportive and respectful. Can not praise them enough
5Katie Anderson22nd Mar 2023
Thank you for providing a service second to none, the level of care and compassion during a very sad time will never be forgotten.
5Julie McGrann15th Jul 2022
I would highly recommend Debbie Bennett in bootle as they were absolutely brilliant from me ringing them regarding my brothers funeral to the actual crematorium. They made a absolutely sad situation so bearable for myself and my brothers. They are very professional and caring and nothing was too much trouble.
5Gaynor Kelly12th Jul 2022
Debbie and the team went above and beyond to make sure everything went perfectly.
The drivers were so friendly which made a difficult day a little bit easier.
Terri Ann and Wendy in the Bootle office couldn’t do enough for us.
They all supported us before the funeral and have continued to do so after - we are so grateful.
5Lizzie Kelty11th Jul 2022
I would absolutely, without a doubt, highly recommend this funeral directors. From start to finish, amazing top class service, lovely people who work there. Terry-Ann and her mother in the shop - fabulous and so considerate, always there to listen and chat. The people who brought Mum home had complete respect for her and listened to our concerns and helped make Mum comfortable at her own home. The funeral cars, the guys and Joanne who collected us and Mum, was so professional and made the whole process run smoothly. I couldn’t of asked for anything better. The only advice would be to take a photo in as soon as possible of the deceased to ensure they look the way you want them to, hair style etc. Thank You so much Debbie Bennett’s xxxx
5Avril Cannon3rd Jul 2022
I went to see a few funeral providers before picking Debbie Bennett. I picked them as i felt they were very personal. They made me feel it was as important to them as it was to me. It was a really good service. They made a very difficult time a little easier. I would reccomend their service to anyone who needs a funeral director.
5Alan Neary26th Jun 2022
My Dad's Funeral was handled by Debbie Bennetts Bootle branch. From the moment we walked in, we were made very welcome by Joanne Terrianne and Wendy. Te ladies were very professional courteous sympathetic and caring. They ensured every step of the funeral process was seemless, organising each step of the way for us. We were kept informed constantly about all arrangements.
I cannot thank the ladies enough for taking the strain away from us and providing such a loving and caring service from start to finish.
This ultimately resulted in Dad's funeral service being a very fitting dignified and beautiful send off he deserved on the day.
Thank you so much for looking after us.
5Gemma Knox 20th Jun 2022
Would recommend highly. We were so happy with all of the assistance given & nothing was too much trouble. The staff are lovely & helpful. Thankyou so much for all of your care!
5Elisha Mitchell8th Jun 2022
Really lovely family run business . So glad chose them. Very kind especially Terry-Ann . She was just amazing . Thank you so much
5Arthur O'Neill30th May 2022
Excellent service provided by Joanne and Terrianne. They were always on hand for any questions and carried out their duties in a caring and dignified manner. All arrangements both before and on the actual day of the funeral were very well conducted. Nothing was too much trouble to them. Would not hesitate in recommending this branch.
5Fred Garbett14th May 2022
Everything from start to finish was EXCELLENT thankyou for your compassion and thoughtfulness
Fred & Shirley
5Alan Brewer13th May 2022
Excellent service very proud of your service thank you very much much appreciated will recommend you to other people thanks
5Julie Rumsey6th May 2022
Such a loving and caring family establishment. Third time in 2 years using their services and cannot fault them!
5Stephen Edge5th May 2022
Our funeral service provided by DebbieBennettFD was professional, respectful, and very easy to deal with throughout this whole process.
The Celebrant service provided was also excellent.
Highly recommend this family business.
Thank you once again to all the team.
5Bryan McInally5th May 2022
I honestly couldn't have got through the last 5 weeks without the girls and thier mum, not to mention the rest of the team at Debbie Bennett FD Bootle
Looked after me and my family and showed so much compassion and comfort throughout.
Could recommend them enough
The funeral day was extremely hard
5Moria Kelly5th May 2022
The kindness and compassion shown to us during such a difficult time was wonderful. I would not hesitate to recommend them.
5Patricia Perry4th May 2022
We were very happy with the service we got from Debbie Bennett. They were exceptional in every aspect.
5Joanne McNally4th May 2022
The ladies at Debbie Bennett’s in Bootle were absolutely incredible. Both TerriAnne and Joanne took care of absolutely everything and we got the best care during such a hard time. Nothing was too much trouble and we were kept to date with what happens next. Our Mum was given a beautiful send off by the team and we are so grateful for their hard work.
5Gill Ahmed21st Apr 2022
Couldn't have asked for a better funeral directors than Debbie Bennett, after problems dealing with another funeral director, Debbie Bennett delivered an excellent service, staff were all amazing and made an awful experience losing a loved one, just that little bit better, I advise anyone to go here, and fully recommend them!! Thank you Debbie Bennett and all staff!!
5Sarah Morrissey21st Apr 2022
Debbie Bennett funeral Directors were really professional and Terryann was very compassionate and helpful .
I would definitely recommend them to anyone .
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
Elizabeth Menagh25th Mar 2023
Most compassionate and friendly people if me and my family could we would rate them higher than 5 and so much more
Joe Hartley22nd Mar 2023
Faultless really.
The team based at Bootle were very supportive with Dad and I They advised and helped in every way possible to ensure Mum had the best send off we could ever have hoped for. They were caring, compassionate and nothing was too much trouble.
Thank you.
Joe
Paula Grosvenor22nd Mar 2023
They were very professional I can’t fault the service they provided us with.
NAFD Member