Rowland Brothers Croydon

96 reviews

Rowland Brothers Croydon

Latest Verified Reviews

Ivy Johnson 27th Apr 2020

Under the circumstances with the lock down, Rowland Brothers did a wonderful job in providing a excellent service in burying my husband. Special thank you to Carol one of the consultants.

John Falconer 4th Apr 2020

Under terrible restrictions of the virus it all went well .Thanks Tony and team for making it the best day possible.

Sherene Marcelle 3rd Apr 2020

Rowland Brothers were fantastic. They made a very difficult time so much easier to deal with. It wasn’t only the loss of my Dad that we had to contend with but trying to organise his funeral during the time of Covid-19 was all but impossible but Carol and particularly Carly were so kind and helpful, it felt like they really cared and no request we had was too much. I can’t thank them enough.  I would definitely recommend them time and time again.  The Marcelle, Harry and Klass family. 

Reviews

Location

Address
299-303 Whitehorse Road
West Croydon
London
CR0 2HR

Verified Reviews

Verified Reviews

  • 5 Ivy Johnson 27th Apr 2020

    Under the circumstances with the lock down, Rowland Brothers did a wonderful job in providing a excellent service in burying my husband. Special thank you to Carol one of the consultants.

  • 5 John Falconer 4th Apr 2020

    Under terrible restrictions of the virus it all went well .Thanks Tony and team for making it the best day possible.

  • 5 Sherene Marcelle 3rd Apr 2020

    Rowland Brothers were fantastic. They made a very difficult time so much easier to deal with. It wasn’t only the loss of my Dad that we had to contend with but trying to organise his funeral during the time of Covid-19 was all but impossible but Carol and particularly Carly were so kind and helpful, it felt like they really cared and no request we had was too much. I can’t thank them enough.  I would definitely recommend them time and time again.  The Marcelle, Harry and Klass family. 

  • 5 Pamela Crawford 1st Apr 2020

    I would like to thank Rowlandbrothers especially Sally for her care and understanding, reassurance given to us on behalf of Daisy Sterling  Rob thank you for handling the crisis at the grave side. Your assistant was perfect knowing at this difficult time and crisis I needed someone to take control as this was never going to be normal. Sally thank you also for your diplomacy dealing with daily calls to you. I would use you again and recommend you to friends and family.  Pamela Crawford.

  • 5 Brenda Butcher 22nd Mar 2020

    Our arranger Sally provided exemplary service. We were very pleased with the chapel experience and service.

  • 5 Peter Boutal 16th Mar 2020

    Excellent service in every way.

  • 5 Tracy Ferreira 15th Mar 2020

    These guys were exceptional. The staff were extremely helpful and friendly. They were accommodating and delivered an excellent service.  

  • 5 David Parkinson 9th Mar 2020

    In a time of sadness and uncertainty the team at Rowland Brothers ensured we made choices, which are huge, seem small and manageable, with compassion and understanding. As a family we will forever be in their debt for the services they extended to us. Simply the best funeral service provider.

  • 5 Sabine Bowling 11th Feb 2020

    My family can not express enough how much Rowland Brothers help make our vision come true so that we could give our mum the best send off. Truly from the bottom of our hearts we thank you. Rowland have perfected each and every aspect of this process and the support that is given is just amazing. And finally we want to thank Carly, you have aided our grieving process as we didn’t have to stress about non of the funeral arrangements as she ensured it was all sorted out step by step. She made our vision come true. Again THANK YOU!

  • 5 Jacqueline Carter 10th Feb 2020

    At a really sad time of our families life I couldn’t have asked for a more compassionate and gentle warm Funeral  Directors than the Rowland Brothers.  Thank you so much and on the actual day they were so professional and as Funerals go this was beautiful.  Kind Regards, Jacqueline Carter 

  • 5 Maxine Watson 4th Feb 2020

    They were fantastic so helpful and very grateful for everything that was explained. I would recommend them

  • 5 Jane Struthers 26th Jan 2020

    The advice and guidance given made everything so easy to deal with at such as difficult time, the care they provided to my mum and the viewing in the chapel of rest made us feel at ease. Nothing was too much trouble. On the day of the funeral they kept me informed as to the procedure and what to do and guided me through every step of the way, making sure I was ok. Very professional throughout and after care is also provided if required.

  • 5 Graham Ling 21st Jan 2020

    Excellent from start to finish. Compassionate, friendly, helpful staff. No job or question too small. Helped us through a very difficult time & made Dad’s final journey a fitting one. 

  • 5 Leanne Burnett 12th Jan 2020

    Couldnt fault one bit. Everything was perfect and easy to sort out. Everyone from the lady who organised the funeral and the gentlman who greeted us first to the pall bearers and the guy leading them. Was lovely. We are very grateful 

  • 4 Lorna Davis 3rd Dec 2019

    Very good, everything we asked for they did. Nothing was any trouble. Sometimes going out of their way. Very professional. Feed back : I would have liked clearer instruction as to what way the coffin would face once the coffin was inside the church. I asked for one way but instead the coffin was placed the opposite way to what I had requested. And in fact the way I had requested showed the best side of our loved one rather than the worst side. So when it came for the coffin to be opened to pay our last respects, I was sad because the worst side of our loved one was on display rather than the best side because the coffin was not the way round I had requested. Thank you

  • 5 Beverley Grant 26th Nov 2019

    They were wonderful, helpful and they made the arrangements so easy I would recommend them over and over again because your loved ones would be taken care of from the beginning to the end

  • 5 VINCENT MULLINGS 25th Nov 2019

    Sally Loveland, funeral conductor Sophie and the rest of the team leading up to and on the day were professional, showed excellence and supportive to myself and the rest of the family. Thank you very much for taking care of Mum and making the process of laying her to rest run so smoothly.

  • 5 Jean King 19th Nov 2019

    This is the 3rd time I have used Rowland brothers and each time their service has been outstanding, from when you walk through their door right until up to the funeral. They are very professional and nothing is too much trouble for them especially when going through an upsetting time. I highly recommend Rowland Brothers. Thank you so much for the help and support you have given each time.

  • 5 YVONNE WALSH 8th Nov 2019

    We had a professional and compassionate service from the staff at Rowland brothers. They helped through all the details and were at hand to answer questions at any time. Sally, Tracy and their colleagues were approachable and responsive .  On the day of the funeral the funeral director and his team were calm and professional and kept us to time without appearing to rush the family. The service was worth every penny. 

  • 4 Adrian Gordon 4th Oct 2019

    Rowland Brothers services were very professional and prompt, from start to finish. I will have NO problem recommending them to others.

  • 5 Colin Thomas 24th Sep 2019

    Rowland Brothers, thank you for what you did on a very difficult day for my family.

  • 5 Debbie Tyson 13th Sep 2019

    Professional service and they have thought of everything at a time when you are dealing with so much.  Friendly staff from the start to the day of the funeral.  Highly recommended. 

  • 5 Nisha Sharma 29th Jul 2019

    Very efficient and well organised. Took the stress away from us.

  • 5 Ann Pitcher 22nd Jul 2019

    They done a fantastic job for mum and the whole family. Thank you so much. The horse and carriage was stunning.

  • 5 karl Taylor 22nd May 2019

    In the toughest time of my life Rowland brothers was fantastic. Everything went smooth from start to finish, Carly is excellent really helpful and extremely thorough planning everything in such detail. My Dad had a  lovely place to rest until the day of the funeral. I’m so happy with the results the toughest day of my life was made to be a happy day. 100% would recommend! Was recommended to me by more than one person that’s previously used them.  

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

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What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

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How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

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Address
299-303 Whitehorse Road
West Croydon
London
CR0 2HR

Latest Verified Reviews

Ivy Johnson 27th Apr 2020

Under the circumstances with the lock down, Rowland Brothers did a wonderful job in providing a excellent service in burying my husband. Special thank you to Carol one of the consultants.

John Falconer 4th Apr 2020

Under terrible restrictions of the virus it all went well .Thanks Tony and team for making it the best day possible.

Sherene Marcelle 3rd Apr 2020

Rowland Brothers were fantastic. They made a very difficult time so much easier to deal with. It wasn’t only the loss of my Dad that we had to contend with but trying to organise his funeral during the time of Covid-19 was all but impossible but Carol and particularly Carly were so kind and helpful, it felt like they really cared and no request we had was too much. I can’t thank them enough.  I would definitely recommend them time and time again.  The Marcelle, Harry and Klass family. 

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