Rowland Brothers Croydon

84 reviews

Rowland Brothers Croydon, London, funeral director in London
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24h
£1,234.56 estimate
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Rowland Brothers specialises in providing bespoke funeral arrangement services that meet the needs of those in the Croydon area.

Latest Verified Reviews

Graham Ling 21st Jan 2020

Excellent from start to finish. Compassionate, friendly, helpful staff. No job or question too small. Helped us through a very difficult time & made Dad’s final journey a fitting one. 

Leanne Burnett 12th Jan 2020

Couldnt fault one bit. Everything was perfect and easy to sort out. Everyone from the lady who organised the funeral and the gentlman who greeted us first to the pall bearers and the guy leading them. Was lovely. We are very grateful 

Lorna Davis 3rd Dec 2019

Very good, everything we asked for they did. Nothing was any trouble. Sometimes going out of their way. Very professional. Feed back : I would have liked clearer instruction as to what way the coffin would face once the coffin was inside the church. I asked for one way but instead the coffin was placed the opposite way to what I had requested. And in fact the way I had requested showed the best side of our loved one rather than the worst side. So when it came for the coffin to be opened to pay our last respects, I was sad because the worst side of our loved one was on display rather than the best side because the coffin was not the way round I had requested. Thank you

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
299-303 Whitehorse Road
West Croydon
London
CR0 2HR

About Us

Founded in 1873, Rowland Brothers Funeral Directors & Memorial Masons have been serving the community in and around the Croydon area for many generations. They aim to provide bespoke funeral arrangement services that meet your religious or cultural requirements.

Their modern mortuary facilities include Muslim and Hindu washing rooms, a chapel complex with multiple chapels, and four consultation rooms. They also offer coffins, caskets, urns, memorial books, funeral clothing, jewellery and other items to make arranging a funeral easier for you.

They can help you arrange a funeral that allows you to remember your loved one with dignity and respect. They understand that the funeral of a loved one can be a difficult time, but it can also be a crucial part of your recovery from loss. Therefore, they will endeavour to make the funeral as special, memorable and meaningful for you as possible.

For more information on the services that they provide, contact Rowland Brothers Funeral Directors & Memorial Masons today.

Latest Obituaries

Margarete Carter

Jun 1925 - Jan 2020

Mark Watson

Dec 1955 - Jan 2020

Jean Lloyd

Mar 1937 - Dec 2019

Leslie Harold Ling

Mar 1929 - Dec 2019

View more

Verified Reviews

Verified Reviews

  • 5 Graham Ling 21st Jan 2020

    Excellent from start to finish. Compassionate, friendly, helpful staff. No job or question too small. Helped us through a very difficult time & made Dad’s final journey a fitting one. 

  • 5 Leanne Burnett 12th Jan 2020

    Couldnt fault one bit. Everything was perfect and easy to sort out. Everyone from the lady who organised the funeral and the gentlman who greeted us first to the pall bearers and the guy leading them. Was lovely. We are very grateful 

  • 4 Lorna Davis 3rd Dec 2019

    Very good, everything we asked for they did. Nothing was any trouble. Sometimes going out of their way. Very professional. Feed back : I would have liked clearer instruction as to what way the coffin would face once the coffin was inside the church. I asked for one way but instead the coffin was placed the opposite way to what I had requested. And in fact the way I had requested showed the best side of our loved one rather than the worst side. So when it came for the coffin to be opened to pay our last respects, I was sad because the worst side of our loved one was on display rather than the best side because the coffin was not the way round I had requested. Thank you

  • 5 Beverley Grant 26th Nov 2019

    They were wonderful, helpful and they made the arrangements so easy I would recommend them over and over again because your loved ones would be taken care of from the beginning to the end

  • 5 VINCENT MULLINGS 25th Nov 2019

    Sally Loveland, funeral conductor Sophie and the rest of the team leading up to and on the day were professional, showed excellence and supportive to myself and the rest of the family. Thank you very much for taking care of Mum and making the process of laying her to rest run so smoothly.

  • 5 Jean King 19th Nov 2019

    This is the 3rd time I have used Rowland brothers and each time their service has been outstanding, from when you walk through their door right until up to the funeral. They are very professional and nothing is too much trouble for them especially when going through an upsetting time. I highly recommend Rowland Brothers. Thank you so much for the help and support you have given each time.

  • 5 YVONNE WALSH 8th Nov 2019

    We had a professional and compassionate service from the staff at Rowland brothers. They helped through all the details and were at hand to answer questions at any time. Sally, Tracy and their colleagues were approachable and responsive .  On the day of the funeral the funeral director and his team were calm and professional and kept us to time without appearing to rush the family. The service was worth every penny. 

  • 4 Adrian Gordon 4th Oct 2019

    Rowland Brothers services were very professional and prompt, from start to finish. I will have NO problem recommending them to others.

  • 5 Colin Thomas 24th Sep 2019

    Rowland Brothers, thank you for what you did on a very difficult day for my family.

  • 5 Debbie Tyson 13th Sep 2019

    Professional service and they have thought of everything at a time when you are dealing with so much.  Friendly staff from the start to the day of the funeral.  Highly recommended. 

  • 5 Nisha Sharma 29th Jul 2019

    Very efficient and well organised. Took the stress away from us.

  • 5 Ann Pitcher 22nd Jul 2019

    They done a fantastic job for mum and the whole family. Thank you so much. The horse and carriage was stunning.

  • 5 karl Taylor 22nd May 2019

    In the toughest time of my life Rowland brothers was fantastic. Everything went smooth from start to finish, Carly is excellent really helpful and extremely thorough planning everything in such detail. My Dad had a  lovely place to rest until the day of the funeral. I’m so happy with the results the toughest day of my life was made to be a happy day. 100% would recommend! Was recommended to me by more than one person that’s previously used them.  

  • 5 Trevor Holtby 18th May 2019

    We must thank the staff at Rowland Brother's fir making this sad process as easy as it could possibly be. A special thank you to Gary Judith and the exceptional pallbearers for all of their extraordinary professional kind and caring service

  • 5 Julie Foster 15th May 2019

    Thoroughly professional throughout a difficult circumstance. The day itself went very smoothly, largely because they had thought of everything beforehand.

  • 5 Dionne Smith 3rd Apr 2019

    Professional services. Helpful staff.

  • 5 Glenice Lake 27th Feb 2019

    We had the a lovely send off for my sister we were contacted on the morning to advise us who was looking after us on that day and asked if there was anything we needed. it was all about the human and personal touch with Rowlands. The staff were so polite and kind and nothing was too much bother. it started raining and they just appeared with umbrella's we didn't even notice it was raining. I asked if they had songsheets and yes they did nothing was too much trouble and we had one of the youngest Rowlands officiating and he kept true to the family tradition of excellence in what they do. One part of the day we didn't have to worry about for that we are forever thankful. From the arranging to the Burial worry and stress free.

  • 5 Cathryn Macdonald 2nd Feb 2019

    Everything went beautifully but then Rowlands are the best. Plus we had Tony Rowlands which we all asked for to take the funeral he is amazing 

  • 5 Gary Marshall 16th Dec 2018

    Excellent service. Excellent planning. All round excellent.

  • 5 Patrick Bennett 19th Nov 2018

    Couldn't of asked for better. All and above communication and empathy at such a sad time..

  • 5 Marcella Chin 12th Oct 2018

    Rowland Brothers were amazing - I had to plan a funeral within a week and Carly helped me in every way she could. I was able to give my father the send off he deserved and it was all at a very good price. I would definitely recommend Rowland Brothers - great service all the way through. Thank you.

  • 5 Lewis Foster 15th Aug 2018

    Very happy with Rowland Brothers service, they went above and beyond.

  • 4 Rachel Byrne 2nd Aug 2018

    Very professional and efficient. Good, organised and helpful company. Service on the actual day was very good too. Overall a very good service, if a little expensive.

  • 5 Claudeen Wallace 8th Jul 2018

    I've used Rowland Brothers on 3 occasions now and the service and support has been exceptional. They organised my mother's furneral and took away the stress by ensuring every aspect of her day was done without any mishaps. Flowers,order of service programmes etc. Very professional and prompt. I would recommend their services to everyone.

  • 5 JANICE BYFORD 3rd Jul 2018

    Our family have been using Rowland Brothers Whitehorse Road since 1976 and their standard of customer service has not changed - it is excellent. I was not looking forward to arranging my father's funeral last month, but from the outset all the staff were kind and understanding and very patient when I was being indecisive. Carly was my point of contact and she even referred back to my mother's funeral arrangements to see if I would like something similar for dad, and was able to source the same coffin that we had for mum. Communication and direction has been prompt and clear. Carly advised me about the on-line facilities for creating a tribute and donation page which is all new to me. I have been able to pass this on to the family and it is comforting to see their memories and keep track of donations. On a very hot day, all the attendants were immaculate as were their vehicles. David was very professional, friendly towards me and all my family and very obliging with any requests I made. The service I chose was simple and went very well and the minister that Carly recommended was excellent. Their facilities at Whitehorse Road are immaculate and my dad was treated with great care. Although my process has not quite finished I have no doubt that this high standard of service from all the staff there will continue. Thank you all very much for helping me at this difficult time. I would not hesitate to recommend you to anyone.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
299-303 Whitehorse Road
West Croydon
London
CR0 2HR

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Graham Ling 21st Jan 2020

Excellent from start to finish. Compassionate, friendly, helpful staff. No job or question too small. Helped us through a very difficult time & made Dad’s final journey a fitting one. 

Leanne Burnett 12th Jan 2020

Couldnt fault one bit. Everything was perfect and easy to sort out. Everyone from the lady who organised the funeral and the gentlman who greeted us first to the pall bearers and the guy leading them. Was lovely. We are very grateful 

Lorna Davis 3rd Dec 2019

Very good, everything we asked for they did. Nothing was any trouble. Sometimes going out of their way. Very professional. Feed back : I would have liked clearer instruction as to what way the coffin would face once the coffin was inside the church. I asked for one way but instead the coffin was placed the opposite way to what I had requested. And in fact the way I had requested showed the best side of our loved one rather than the worst side. So when it came for the coffin to be opened to pay our last respects, I was sad because the worst side of our loved one was on display rather than the best side because the coffin was not the way round I had requested. Thank you

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