5 Jennifer Keogh 3rd Jul 2020

They exuded warmth and kindness. They made a difficult time bearable. Even through the lockdown and restrictions they communicated throughout and any questions asked were answered quickly. They went above and beyond to be a help to the family.

5 Barbara Morley 20th Jun 2020

They dealt with everything in a very caring and helpful way. Nothing was too much trouble.

5 john Gale 17th Apr 2020

The service that James and his team provided for my Barbaras funeral was far and way beyond my expectations. The respect that was shown ,the time given and the whole service made the act of saying goodbye so much easier for the family and myself. I would also like to thank the team for the beautiful presentation of the horse drawn hearse. To Dawn for arranging everything from start to finish , it made me proud to be able to give my wife the service she so richly deserved. Also I would like to say thank you to May Andrews for the beautiful Eulogy and music. There are no words that are sufficient enough to say thank you to you all. John Gale

5 Jane Woodhams 11th Apr 2020

Thank you to Albert Parr & Sons. Despite these challenging times and forever changing guidelines Albert Parr guided us through the process to be able to give my husband as dignified service as was possible. On the day of the funeral James was exceptional; he constantly talked us through what we needed to do and what the procedure was. Although the service was not what we would have wanted for John it was the best it could be. May gave us a fantastic service. I would like to send my appreciation to Albert Parr & Sons who genuinely want to do their best for bereaved families and managed to do this against the odds.

5 Sue Carter 14th Mar 2020

Very caring. Everything was arranged with dignity.

5 John Anderson 31st Jan 2020

They were supportive yet not intrusive throughout. A very professional company. They found solutions to any problem that arose, and nothing was too much trouble. I can highly recomment Albert Parr and sons.

5 Ben Pollard 31st Jan 2020

Albert Parr & Son's were absolutely fantastic from start to finish, they couldn't do more for us. Dawn was so supportive and gave very good advice. They were calm, sensitive and thoughtful to all of us.

5 Daisy Orriss 28th Jan 2020

To Dawn and Team Thank you so much

5 Pascale Morgan 16th Dec 2019

The service we received was thorough and felt like we were treated as family.  We greatly appreciate all the support and guidance we received at this difficult time. Even if we had to ask the same question more than once we were never made to feel like anything was too much trouble.

5 Tamsin Curtis 23rd Nov 2019

Albert Parr did a fantastic job helping me arrange my Dads funeral. Sarah helped me every step of the way, advising me and supporting me on every choice that needed to be made. On the day everything ran so smoothly thanks to James. He was so calm and professional,he let is take everything at our own pace. I would just like to thank Albert Parr, for making saying a final good bye to my Dad all it should have been.

5 Simon Bottriell 2nd Nov 2019

Excellent service received. Sarah was a massive help. Kind Regards Simon 

5 Nigel Burtt 29th Oct 2019

Sarah at the Elmers End office was exceptionally helpful and made some excellent suggestions.

5 Tim Tookey 29th Sep 2019

Perfectly handled in every way

5 Jan Turner 28th Sep 2019

An excellent service was provided throughout. Nothing was too much trouble and we were kept up to date at all times. Everyone involved was kind, caring and very respectful. A truly first class service at such a difficult time. Thank you all

5 Stuart Barnett 10th Sep 2019

Dawn, Sarah, James and the Albert Parr team were simply amazing. Their customer service, care, knowledge and empathy shone though during such a difficult time when we lost our Mum. Thank you so much for making the process a much more pleasant experience to cope with. 

5 Sandra Fells 9th Sep 2019

I don't know how we would have coped without the compassionate service we received from Dawn, and her colleagues. From start to finish they helped us with everything, despite complicated issues regarding the need to arrange the funeral quickly because of overseas relatives. I can't recommend them highly enough!

5 Daniel McHarg 29th Aug 2019

We could not have been more pleased with the service provided. Nothing was too much trouble, and the kindness and professionalism with which they handled our Mother's funeral arrangements helped a great deal at a difficult time. We would not hesitate to highly recommend.

5 Janet Dunne 13th Jul 2019

Albert Parr were brilliant, we were able to give John the funeral he deserved. Sarah, Dawn and James couldn’t do enough for us, they recommended a lovely celebrant too. We could visit John when we wanted to. They were all friendly but respectful which we appreciated. 

5 Carol Adolphus 20th May 2019

We could not have wished for better service from this family run funeral directors. Dawn was very helpful before, during and after the service . Her recommendations and kind manner made everything so much easier to deal with at a such sad time.In fact everyone we met connected to the funeral directors was very kind and considerate. I would definitely recommend Albert Parr for a very difficult time in your life.

5 Katherine Campbell 13th May 2019

Sarah at the Penge branch, took care of everything. She is professional and has a calm demeanor. Everything went smoothly for my brother's funeral. Even the pall-bearers were helpful. He would be very happy.

5 Julia Whitewood 4th Jan 2019

Very helpful and compassionate at a very difficult time, nothing was too much trouble for them.  Thank you so much.

4 David Conventon 2nd Oct 2018

At a difficult time the funeralzone website brought potentially complicated arrangements and messaging requirements into one place. Although some of those notified of the bereavement would not be too comfortable with sharing this news online – or with links to FaceBook, it was discreet and very much capturing the spirit of the age. Albert Parr & Sons were exemplary in their service and use of the funeralzone site.

5 Caroline Rendle 2nd Oct 2018

The service received from Albert Parr & Sons were 5 star. I went to them after attending a funeral that they had been part of. I am very happy that I did. I really felt like they understood my family’s wishes. They were very respectful of our choices. They guided me through the whole process which can be daunting. The first point of call was Sarah and she made myself and my sister at ease and comfortable. The guys on the day were amazing and really handled the day respectfully and managed it so well that I didn’t have to worry about a thing. I would definitely recommend their services. 

5 Janet Trindade 21st Jun 2018

At a very sad time, Albert Parr & Sons, couldn't have been more compassionate and understanding. They were there every step of the way to guide and advise us. They really understood and delivered the type of funeral that what we wanted for our loved one. I would recommend their services without hesitation. Thank you to all the Staff concerned with the care of my late mother. Jan Trindade (Daughter)

5 Dani Heard 11th Jun 2018

This was the first time any of us in our close family had been faced with the daunting task of planning a big funeral. This was while we were still in complete shock, exhausted, with family members calling from all over the world offering love and help- but also asking us when the date of the ceremony was so they could arrange their travel plans. Other Funeral Directors in the area told us they were "sorry for our loss", but it is looking like a couple of months before you'll get a "slot" in any of the places they were affiliated with. It felt like dealing with a business. However, from our first conversation with Sara at Albert Parr & Sons (who came highly recommended by a family member), things clicked into motion without us even knowing. It felt comforting to talk to someone with so much experience, but that communicates with the patience of a friend, and not a business. We had been left with no guidelines, but through talking to Sara we soon realised how much we already knew about what mum would've wanted. After that first call we not only felt a weight lifted off our chests because we'd found a true ally that we knew would be by our side the whole way-- but we also already had the perfect date set, in a place that worked 100% with our needs. This didn't even feel rushed, Sara just got to know us, the family, and the loved one we had lost and suggested ideal places that would suit our needs. This attentive, personalised and efficient service continued in the lead up to the funeral and beyond. Albert Parr & Sons never wavered from their goal of "doing what is best for mum", and gave us advice and support that went beyond the usual logistical aspects. I can't thank Sara and the team enough. We already look back on those extremely difficult weeks with some fondness and pride -- as we really worked together to organise a beautiful day for mum. Thank you, thank you, thank you.