Mears Family Funerals West Wickham

27 reviews

Mears Family Funerals West Wickham, Kent, funeral director in Kent

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Call: 020 3870 2568

Latest Verified Reviews

John Mountford 29th Jun 2019

Geoff Cook at the West Wickham branch made all the arrangements for my mother's funeral simple and provided an exemplary service. He was helpful, respectful and very efficient. He made what could have been a stressful process completely hassle free. On the day, our funeral director Paul and both the drivers provided a seamless service with everything going perfectly. I would thoroughly recommend Mears to friends and family as a very safe pair of hands to support you through a difficult time.

Keith Ridout 12th Jun 2019

Very professionally ran funeral.Our wishes were always paramount in guiding us through the options

Eileen Cammiade 16th Apr 2019

Efficient, kind and sympathetic. On the day of the funeral everything went according to plan and I was spared any worry. Help and advice was given during the planning stages and nothing was too much trouble.

Reviews

Location

Address
18 High Street
West Wickham
Kent
BR4 0NJ

Latest Obituaries

Kathleen Ridout

Feb 1921 - May 2019

Jacqui Gundry-White

Apr 1963 - Jan 2019

Rose Young

Aug 1930 - Jan 2019

Philip Gomez

Apr 1940 - Nov 2018

View more

Verified Reviews

Verified Reviews

  • 5 John Mountford 29th Jun 2019

    Geoff Cook at the West Wickham branch made all the arrangements for my mother's funeral simple and provided an exemplary service. He was helpful, respectful and very efficient. He made what could have been a stressful process completely hassle free. On the day, our funeral director Paul and both the drivers provided a seamless service with everything going perfectly. I would thoroughly recommend Mears to friends and family as a very safe pair of hands to support you through a difficult time.

    Nichola Wickenden replied
    Dear Mr Mountford,Thank you for your review. We are pleased that everything went according to plan,and that you found our services helpful and respectful. We are pleased that you and your family were looked after so well by Geoff and our Funeral team on the day.
  • 5 Keith Ridout 12th Jun 2019

    Very professionally ran funeral.Our wishes were always paramount in guiding us through the options

    Nichola Wickenden replied
    Dear Mr Ridout,Thank you for your review. We are pleased to hear that you found the services provided by our West Wickham branch professional throughout.
  • 5 Eileen Cammiade 16th Apr 2019

    Efficient, kind and sympathetic. On the day of the funeral everything went according to plan and I was spared any worry. Help and advice was given during the planning stages and nothing was too much trouble.

    Nichola Wickenden replied
    Mrs Cammiade Thank you for your review. We are pleased that everything went according to plan,and that you found our services helpful,and met with your expectations both at the church and Crematorium.
  • 3 Ken Richart 15th Apr 2019

    The staff who attended the funeral were very professional and dealt well with the arrangements. The only glitch was that it had been intended that there were three pieces of music but only two were shown on the programme, (I don't know why this was we were assured when we queried this that all three pieces would be played) consequently only two of the pieces were played as the minister taking the service was using the order of service to determine what happened when. I suggest that the order of service in future shows everything that is programmed to happen.

    Lisa McDermott replied
    Reply: Dear Mr & Mrs Richart, Thank you for taking my telephone yesterday at what must be a difficult time for you and your family. After speaking with you, your concerns are around the music supplied at the crematorium. I have spoken with the crematorium and the minister and it seems there may have been a malfunction with the new music system at the crematorium, for which we make apologises on their behalf. Please do not hesitate to contact me for further assistance Regards Lisa McDermott
  • 5 Paul Henry 25th Feb 2019

    From the initial contact with Geoff cook at the West Wickham branch right up until the day of my mums funeral, Geoff was very reassuring and professional at a very difficult time.  He was in contact with me during the whole process and adhered to all my wishes.  I could not have been more happy with the service  I received and would recommend them to anyone.

    Lisa McDermott replied
    Dear Mr Henry We appreciate your kind review, we have passed your comments on to all the staff involved. We are here for any further assistance you may need
  • 5 Mahnaz Haghighat 11th Feb 2019

    I would like to thank Geoff cook for an  excellent funeral service.He was very helpful ,caring and sympathetic .He made sure that the day went smoothly..Thanks to his team my father has a great send off.Thank you all.

    Nichola Wickenden replied
    Dear Mahnaz,Thank you very much for your kind words. We're pleased that everything ran smoothly on the day and went according to your requirements as planned.
  • 5 Jon Short 7th Feb 2019

     very professional and considerate at the same time  I will be recommending them 

    Nichola Wickenden replied
    Dear Mr Short, thank you very much for taking the time to give us feedback on the service you recently received from us. It is good to know you had a positive experience and feel able to recommend us.
  • 5 Wilfred Gomez 2nd Jan 2019

    We initially dealt with Aaron (Funeral Director) who collected my Father's body when his death was reported to the emergency services. Aaron was professional, respectful and empathetic in dealing with the removal of my Father's body and he also left us with details of Mears Family Funeral Service. This was all a bit of shock at the time but we kept the details and made enquiries of 2 other undertakers before approaching Geoff Cook at the West Wickham Branch. As soon as we met Geoff (compared to the other 2 undertakers) we felt assured that he would be the right person to deal with my Father's funeral. Geoff, Aaron and Father Clive provided us with a first class service at a very reasonable cost. Geoff was lovely to deal with throughout and ensured that the viewings for other family members went smoothly and Aaron and the team were great on the day of the funeral. My wife and I would not hesitate to recommend Geoff and Aaron for making what has been a traumatic and emotional time very personal, accommodating, courteous and professional. Thank-you.

    Nichola Wickenden replied
    Dear Wilfred, Thank you for taking the time to write such a kind review in regards to Geoff at our West Wickham Branch and Aron. We're pleased to hear our Funeral team were professional,respectful and Empathetic throughout your time of need.
  • 5 David Sherer 16th Dec 2018

    They looked after my wife's funeral with compassion and professionalism , the celebrant Sally Was superb in all her tributes, on the 2nd saddest day of my life, you did her & my family proud Kind regards David Sherery

    Nichola Wickenden replied
    Dear David, Thank you for taking the time to leave such a kind review in regards to our West Wickham Branch and Sally our celebrant. We're glad to hear that your wifes Funeral was looked after with compassion and professionalism throughout.
  • 2 Barry Holmes 9th Dec 2018

    We found the service very unprofessional.

    Lisa McDermott replied
    Dear Mr Holmes, Thank you for taking my telephone calls over the past few days at what must be a difficult time for you and your family. As you are aware we carried out two funerals for your family on the same day. After speaking with you, your concerns seemed to be mostly around procedure within the cemetery. I have in turn spoken the cemetery and they have advised that their actions where in line with health and safety. I am satisfied that our service to you was both professional and respectful. I am a little disappointed that you did not have the inclination to alter your comments to offer a more balanced review reflecting our service to your family. Regards Steven Mears
  • 5 Alex Meehan 13th Nov 2018

    Geoff was great and put our minds at rest when trying to get my mother’s funeral organised. Many thanks to Mears. 

    Nichola Wickenden replied
    Dear Alex, Thank you for taking the time to leave a kind review in regards to Geoff at our West Wickham Branch.
  • 5 Paula Gilliam 21st Oct 2018

    I can only give a truly excellent review through what has been a both surreal and emotional time. The beat you can ask for during a difficult time such as loosing your father is compassion and dignity and respect for your loved One.  I received all of this with every member of staff I encountered. May I take this opportunity to thank each and every one of you   

    Lisa McDermott replied
    Dear Paula Thank you for taking the time to leave a review for us, we appreciate it
  • 5 Graham Kettle 28th Jul 2018

    An excellent service at a very stressful time. Geoff was absolutely fantastic.

    Nichola Wickenden replied
    Dear Graham, Thank you for taking the time to write a review in regards to our West Wickham Branch. We're glad to hear Geoff was Fantastic and helpful during such a stressful time for you and your Family.
  • 5 Martin Richards 21st Jul 2018

    Altogether a perfect service. Geoff Cook was both professional and approachable and read the eulogy with warmth and feeling. I have used your services many times and always recommend you to those in need of comfort and understanding at a difficult time. Thank you. Martin E. Richards.

    Nichola Wickenden replied
    Dear Martin, Thank you for your kind words in regards to Geoff at our West Wickham Branch. We're happy to hear that the Eulogy was read with warmth and feeling and the service provided by Geoff was both professional and approachable throughout.
  • 5 James Vanstone 3rd Jul 2018

    I found Mears to be incredibly professional whilst he very empathetic at such a difficult time. In particular Geoff Cook at Mears West Wickham was very helpful at all stages through the process! 

    Nichola Wickenden replied
    Dear James, Thank you for taking the time to write a lovely review in regards to Geoff and our West Wickham Branch. We Pride ourselves in ensuring we always provide a professional and Empathetic Service.
  • 5 Catherine Shelley 6th Jun 2018

    Mears were kind, thoughtful, compassionate and extremely efficient. They also had great flexibility. We got the funeral we wanted for my husband. Thank you!

    Nichola Wickenden replied
    Dear Catherine, Thank you for taking the time to write a review. We so pleased that our West Wickham Branch were thoughtful, Efficient and Compassionate throughout your time of need.
  • 5 Tori McIntosh 16th Apr 2018

    I would never want to recommend someone to any funeral directors given the circumstance but if I had to Mears would be the one everything was done with dignity and compassion everything we asked for was perfect all of our needs were listened to and everything was explained properly, we had a beautiful service for my mum I cannot thank Geoff enough! 

    Lisa McDermott replied
    Thank you for your kind words I was visiting the branch when the cortege left. It all looked amazing
  • 5 Paul Hawkins 1st Apr 2018

    Very very good ! And thank you all 

  • 5 Anne Sherer 1st Apr 2018

    Excellent respectful and kind professional service

  • 5 Terry Aldis 23rd Mar 2018

    Very sympathetic, understanding and thoughtful. Everything went very well. Very efficient and professional business. A special thank you to Geoff.

  • 5 Steve Savvides 24th Feb 2018

    Great service from Geoff who was understanding and very helpful which is exactly was is needed during a sad time. Everything went as planned.

  • 5 Edwin Ford 4th Feb 2018

    Assisted with all our wishes and certainly made the whole thing easier

  • 5 Tatjana Mijatovic 8th Jan 2018

    From the moment we first met Gill, still struggling with emotions, everything went smoothly. Gill's professional and reassuring guidance with arranging funeral for my Mum helped us go trough this painful and difficult time. We also liked the fact that informations on their web site are clear and informative enough to make an informed decision regarding funeral arrangements. We would like to highly recommend Gill and Mears Family Funerals West Wickham. Thank you very much.

  • 5 Sharon Collins 28th Dec 2017

    Thank you for all your hard word and dedication. I am pleased with the service that Mears family funerals has provided. Thanks Sharon Collins 

  • 5 Annette Morley 5th Dec 2017

    Gill at West Wickham was very helpful with the arrangements and suggestions. Alan was very kind on the day ,making sure everything went according to plan.

Address
18 High Street
West Wickham
Kent
BR4 0NJ

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

John Mountford 29th Jun 2019

Geoff Cook at the West Wickham branch made all the arrangements for my mother's funeral simple and provided an exemplary service. He was helpful, respectful and very efficient. He made what could have been a stressful process completely hassle free. On the day, our funeral director Paul and both the drivers provided a seamless service with everything going perfectly. I would thoroughly recommend Mears to friends and family as a very safe pair of hands to support you through a difficult time.

Keith Ridout 12th Jun 2019

Very professionally ran funeral.Our wishes were always paramount in guiding us through the options

Eileen Cammiade 16th Apr 2019

Efficient, kind and sympathetic. On the day of the funeral everything went according to plan and I was spared any worry. Help and advice was given during the planning stages and nothing was too much trouble.

Reviews